I won't buy a musical instrument from this person's online sales if it were the last in existence…read more What a sourpuss who has apparently kept so much hostility from his store closing due to lack of support/sales ( gee, i wonder why ) that he takes out his aggression by being ignorant in online email correspondence. I regret asking him about a guitar i was interested in. AVOID

Agreed. Terrible place to buy. They don't even honor their written policy on their receipt that…read morethey will EXCHANGE items (even when the item was bought the same day). The owner hid in the back room and refused to come out to speak with us. He instead made the (rude) salesperson on the floor inform us their written policy is not actually truth. They allow exchanges at their "discretion" (aka never). Word will get out about their shadiness and they will be out of business soon enough. They are no friend to musicians. I wouldn't even rate the store as a one star, but had to. Pawn shops are more up front and honest.

I took guitar lessons from Mike Overly in the early/mid 1980s when he was in Kailua, Hawaii. Just…read morehappened to look to see how he was doing. Michael Overly is without a doubt one of the finest private music teachers in the country, particularly for guitar. I didn't realize it at the time (I was terrible about practicing what I was supposed to practice and Mike used to call me "Space Case!"), but his method and instruction gave me the theoretical and intellectual foundation to set me up as a pro player. He had an early handwritten version of his own method book at that time, and it was far superior to anything I have seen on the market since. I later used that book as a foundation for my own guitar teaching and when I lost the old book I did my best to recreate it. I can absolutely recommend him to any parent looking for a serious teacher for their own child. He also has the experience and theoretical knowledge to be a terrific resource for any adult player looking to expand his or her horizons to the pro level. Mike did a lot for me more than 30 years ago as a musician, and I'm very glad to have a chance to return the favor by writing this short review.

Mike is arguably the best guitar teacher in the world. Not content to use the stock "guitar method"…read more books abundant from Mel Bay & Hal Leonard, he instead has created the first music method for the guitar. I started playing and taking lessons as a 12 year old and now in my 60's I'm finally really learning how to play guitar. And I take lessons with my 7 year old Grandson, who is fortunate to begin lessons with a method that will allow him to advance so much further then I ever did as a kid. Anyone in the Dayton area who is serious about learning how to play guitar should immediately sign up for lessons with Mike. You won't believe how much you will learn about music and be able to apply it to playing the guitar.

Made a stop while I was in the area yesterday…read more Heavy on Black and Death Metal while also having vinyl from other metal and metal related subgenres. Some areas were sparse but my guess is that they were waiting on stock to come in to restock those areas. Staff was friendly and knowledgeable. If they're busy it can seem cramped. Prices on par with other shops. Definitely plan on stopping in again with my list because I was just browsing, but my wife grabbed a couple records on her list.

All the shirts are bootlegs, they have real metal cds from good bands but NOT their good albums…read more All of the vinyl and CDs were the stuff you can buy online, but more expensive. For a place that advertises as being an underground metal store, I was expecting rarities and secondhand records you can't buy anywhere else. The staff were playing shitty metalcore from the moment we walked in the door. If you're advertising yourself as a metal store you'd better have some real metal on the playlist. After about 15 minutes we couldn't take it and left. My boyfriend and I left without spending a single cent which is rare for us when we visit a record store. We've found better selections at The Exchange.

Trying to submit an updated review. They did refund me the rental fee for the second month (2…read moreweeks) after I talked to Rick but still charged me for the month after my daughter turned it in to the school (per the agreement with the school) and no one bothered to pick it up. So it's not quite as bad as my original review but I still wouldn't recommend them and won't be going back.

Today I took in my grandson's flute for repair and was impressed by the fast and friendly service I…read morereceived. Dan and Jon were very helpful in assessing what needed to be done--at a very reasonable price, I should add. They also had the music book I needed for my grandson's band class, so I didn't have to go on a hunt for that. The store had every instrument imaginable on display as well as tons of music books. We are lucky to have such a nice music store in Springfield. Fulfill your dream to learn to play a musical instrument--go to Kincaid's and check it out!

So what a great find. Lots and lots of bargain albums to browse. Friendly staff and great values…read more The day I visited the place was packed but there was plenty of room to comfortably search for your favorites.

Went here for the first time after being recommended this store by someone at guitar center. They…read morehad an amazing selection and were playing some cool older music while we shopped. They also sold record players but mainly ones with speakers already in them. We were greeted as soon as we walked in an told to have a beautiful day when we left. Was a great place with a great vibe, my fiance said he will be returning for sure!

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

This has been our source for instrument repair for years. The repair shop is friendly, reasonably…read morepriced and quick when there are time constraints. They also run a fabulous program to rehab old instruments and make them available to students who cannot afford one on their own. We're lucky to have this gem supporting school band programs.

BHA is definitely the place to shop if you're looking for a piano! Jim is a knowledgeable…read moresalesman, and an overall great guy to deal with. They treat you like a friend and try to help you find what you're looking for. I never felt like I was just another sale, and I never felt rushed in my playing of their showroom pianos. They are very accomodating to off-hours appointments to meet customer schedules. Questions are answered quickly and communication is top-notch. The technicians and tuners they use and recommend are skilled, friendly, and great to work with as well. We are very lucky to have this great resource of a friendly, knowledgeable piano retailer conveniently located in southwestern Ohio. I highly recommend BHA as a reputable business. Bob and his team stand behind the pianos they sell, and they have great customer service. I have purchased from BHA in the past, will purchase from them in the future, and have recommended them to friends. Make BHA your first and last stop in your piano search!

BHA has been awesome in presale communications , Day of sale we arrived and met salesman Jim in…read moreperson. Pointed us in the right direction and let us wander store and play multiple pianos. When we came to a choice he fully answered any question about the Hallet Davis 5' grand. Guided us through purchase process perfectly. Delivery by A1 piano in 4 days. They were great and very professional. Waiting about 4 weeks for piano to adapt to new environment for include in home free tuning. If I buy a piano again this will be the place, worth the 2-1/2 hour drive. 7/15/2024

Friendly staff and they were helpful to guide us even though it didn't make a sale. They do buy old…read moreinstruments for credit and even though I didn't have experience with it, my wife told me it was efficient, fair and painless. My son also got a guitar there. All around, definitely recommend if you have kids and need a gently used instrument or if you have no idea what you are doing.

Horrible customer service. Just mean. Made it clear as soon as we walked in that they were not…read moregoing to be helpful and wanted us to leave. Sold broken equiptment too. Never been to a music store that so hostile to musicians lol. Go to Guitar Center.

Not sure how I haven't reviewed this place…read more Always a go to when I'm in the Dayton/Cincinnati area to browse used films. They have a great horror section, tons of collectibles, and are fairly priced. Staff has always been solid when I've been in.

Good selection, friendly guys, the horror section breakout and the way the formats are organized…read moreare a bit odd but good selection and value