Seth is the gentleman that waited on me and was super nice/helpful! I was in there exchanging some…read morenew shoes I had bought my Dad for his Birthday, which didn't fit. Unfortunately they never had the correct size here, but they never had it at the Lenexa location either. The clearance items were an additional 30% off the already marked down clearance price. So it was a good time to shop clearance right now! If the sizes I needed would have been in stock, then 5 stars would have been given. It is supposed to be a BIG store.... Seth gets 5 stars for his customer service!!!

I went to DXL for a suit because I needed a size 50R and couldn't find one I liked. Seth was our…read morecustomer service representative and he did an amazing job assisting me in finding the right suit, going out of his way to make sure I was extremely happy. I recommend this store and hope Seth is commended for his great work. The suit is a name brand and fantastic quality at a remarkable price.

I knew I was there to shop for jeans, which I do not love to do, and I found two great pairs. The…read moresale was buy one get one 50% off and the quality seems better than those you might find for much cheaper at other retail stores ( like Old Navy). The sales associates were helpful and friendly and I can easily spend too much money there!

I feel like I like to dress well almost everyday. The whole sweat pants being socially acceptable…read moreis not ok. Express has some really great clothing for everyday and going out. Plus their prices are affordable. They have purses, shoes, cardigans, sweaters, tanks, accessories, I mean it is pretty much a mini department store. I love this place.

This was a massive departmental store spanning over 3 floors. Saw some excellent collection of…read moreapparels for men, women and kids. Their shoes and accessories sections also had lots of good products, including some high end brands. I was surprised to see the had Brahmin's handbags in display, never had seen in other stores. The associates in perfume and cosmetics sections were handing out some free samples. Most of the items were on the higher end of pricing as most goods were branded. The store was tidy and clean. Associates were friendly, helping customers with trying out products and doing checkouts.

I received an email from Mac that they were having a sale so I decided to go to Dillard's only to…read morefind out the Mac store inside did not participate in the sale due to it not being a standalone store. Which means the Mac inside of Dillard's does not own Mac. However I recommend shopping at Dillard's they have a something for everyone children included.

Absolutely slow, two workers and a manager walking around not acknowledging the 6 people standing…read moreat the front. Saying they'll be right with you and taking forever. After about 30 minutes of standing there the manager helped us with something that would've taken literally 2 minutes as we all had orders to pick up. Ridiculous for how many people they have working in here and how fast paced and sophisticated you would expect them to be.

Mel and Ashleigh are the bomb! As well as Diana and Mia!! They call me Queen and treat me as one as…read morewell. Love to shop here Susie

I would love to shop here if the employees didn't bombard and harass you with the same questionsread more

We went to the location in Lee's Summit and Rachel Bean was awesome!…read more She helped us find a great tux for our small, family only wedding this past weekend. Rachel was friendly, proactive, and gave great advice. Definitely recommend this place to anyone looking for a tux rental for a special event. Thanks again

We initially reserved a tux for our wedding, which was scheduled to take place on June 6, 2020…read more Unfortunately, everyone knows where this story is going... The wedding plans had to be drastically altered, and we postponed the formal wedding to June 6, 2021. We have now decided that this experience has not been fun and has been memorable for all the wrong reasons and we no longer wish to drag it out to have what we would call the "ideal wedding experience." Tip Top Tux has been wonderful. They initially let us postpone our rental as requested when we realized the wedding was going to be postponed. They sent us an email today reminding us about when the fittings would need to be completed for the date we had selected, which was great because we had totally forgotten about it. When we called them up to notify them we would no longer need the rental, they were very understanding and flexible. We never asked for a refund, but they offered us one anyway. We will definitely be renting from them should we need a tux in the future. If you need to rent a tux at a fair price with excellent customer service, run, don't walk, to your closest Tip Top Tux! The location that was right for us was the one at Zona Rosa in the northland. It was fabulous experience given the circumstances!

Store is located right inside Zona, today I tried my luck looking for sale items I'd received an…read moreemail about. The clothing items or sale signage didn't match the email I got. I did however find a jumper which was another item I was on the lookout for. Bonus I got the last one in my size! Fitting rooms were maintained and monitor was present. Checkout was busy so it was a bit of a wait but the cashier who assisted me was very friendly and helpful.

Usually well put together place. They recently remodeled this location and it's nice inside…read more I wish they had a larger assortment of styles in the store. It's usually well lit and clean at this location. Clothes are always folded and off the floors. My one complaint like most retail clothing stores is the employees are usually chatting with each other if they are not checking someone out at the register which is annoying if you need help looking for something or needing someone to help you find something in the store that your saw online but can't find in the store. Other than that always a great time at ON.

The staff at this location is always so amazing and helpful. The selection is the largest I've seen…read morearound. And there's always someone around to help you find things or answer questions. Even with the many new employees everyone is so willing to help each other and make sure the customer is happy and well taken care of.

Very helpful.Had what I was looking for.It was a gift & explained return policy in detail.read more

0/10 recommend. They hairstylist Maya was kind and took her time with me and she is not at fault…read morehere. However, the communication of the salon is so poor. I was told one price several times, and show up to be told its actually 40-50 dollars more. I chopped it up to one bad error, but decided to give them another chance. The next time I went in, they did it AGAIN. They bait and switched me completely blindsiding me while trying to trap me into paying an additional $50-60 dollars (on top of the original $40-50 dollar increase). The manager Katrice is a horrible manager for these crazy upcharges IN THE MOMENT without ANY warning and she has zero compassion. During this appointment, she was gaslighting saying the confusion is MY fault when SHE was the one that booked it for me and did not say anything that I couldn't actually do the services the way that SHE booked them (which mind you, I had her book it the way they had told me to do the PREVIOUS time I was there to avoid any confusion). Then she said if she were to do it that I would be putting her job at risk, even though SHE put herself in that situation. She even said that she cannot make and exception because "she already did last time" which is a huge joke because no exception was made and I DID pay for the services provided. If they had made an exception, then they wouldve comped something to match was i was initally anticipating! BUT NO!!! I sucked it up and paid it because I needed that service and I was trying to assume positive intent that it was truly a mistake. But this time, there was ZERO positive intent, no communication, and once again no "exceptions." All I did was show up to the appointment that I booked through THE MANAGER, and then she tried to con me into paying $50-60 more and made it out to be my fault when she is at fault for not communicating for a SECOND time in back to back appointments with me. How does something like this happen twice??! keep in mind she did not tell me of the "miscommunication" until 35 minutes AFTER my appointment was supposed to have started. I was already in the chair with the gown on, and my hair clipped up. Maya was about to start mixing the color when Katrice came over with her cruel surpises. She then was telling me that this is what corporate has told her to do. So i asked her when she found out of the mistake and she told me 48 hours PRIOR to my appointment! When I asked her why she didn't call me to let me know before so I could prepare, she told me it was her day off. If you are a manager, and you KNOW this is going to be a problem, how DARE you put your customer in a situation as outrageous as this. I am an understanding person, but for this to happen twice and go up exponentially each time is just ridiculous, then to be blindsided in the moment was completely ill-intentioned. All I asked for was appropriate communication. I even booked the appointment WITH her and she still was saying I'm the one at fault. If this happened to me several times, I 'm sure she is bait and switching other clients (which is ILLEGAL by the way). I have never felt so disrespected back to back by a business. It was so cruel that Maya tried to stand up for me and pleaded with her manager to let her color my hair and that this wasn't fair. Maya gave me a brief hug goodbye and I stormed out. If this was at all something that was fair, or that I was in the wrong for, then I think the way my hairstylist stood up for me shows it was in fact Katrice who was the real piece of work here. This is no way to run a business, and I will sway anybody who tries to go here because of her. I am appalled. Please have anyone higher than her reach out to me if you would like to know how all of this went down in detail. I'm happy to speak to you about this disgusting business practice.

BEWARE of "Custom Window Treatments from JCPenney"! I…read moreordered 19 custom plantation shutters for my home. I was told it would take 6-8 weeks for them to be built. It took 4 months for the shutters to arrive. All 19 shutters were delivered to my garage on 2 palettes. I was asked to help the delivery driver get the 2 palettes in to my garage. After about 1/2 of the shutters were installed, I realized that they were not what I had ordered. I ordered shutters that opened from the center, and they sent shutters that opened from the side in an accordion style. I tried to contact the lady who I worked with to order the shutters, and I have not received a return call. At this point I assume that I am stuck with 19 shutters that are not what I ordered, or a style that I wanted.