This is not an honest business. Use extreme caution when working with the owner, Troy. I was…read moreswindled out of over $1000. Here is my experience, which I have reported to the state government and the BBB with evidence: On 5/20/25 I requested a custom order. I came in person with two items: one opal pendant that was bezel-set in sterling silver and one small 14K yellow gold pendant with three natural diamonds. I requested that the two pieces be combined into one pendant, wherein the opal would be set in the same kind of bezel setting and the diamond pendant would be soldered to the side of the bezel, all in 14K white gold. I also requested a hinging bail so the pendant could fit over a string of pearls. Troy called on 6/2 with an estimate: $175 for the hinging bail, $400 for the bezel setting, and $250 for labor, totaling $825 before taxes. I gave him the go-ahead to begin work, he did not require a deposit. The completed pendant was ready for pickup on 6/16. I was out of town, so my husband picked it up on 6/18. The total charge was $943.20. I was immediately displeased, as Troy did not make the pendant according to my requests. The setting was not a true bezel setting like the previous one in sterling silver had been. The opal had been GLUED to a strip of 14K white gold covering the sides of the opal, there was no backing to the stone. The diamonds had been added on the side in yellow instead of white gold. Additionally, the hinging bail was not wide enough to fit around pearls. I contacted Troy with my complaints via a contact form on his website on 6/19. I received a response via email requesting that we discuss on the phone. We scheduled a time to talk and Troy called on 6/21. I explained my dissatisfaction and requested that he remove the opal from the setting, return the stones and original settings to me, keep the 14K white gold that was used, and refund me for the cost of the materials, a total of $575. He initially refused this agreement, instead offering to remedy the issues and remake the pendant to my satisfaction for ZERO additional cost to me. I held firm in my desire to have the pendant unmade and materials refunded to me and he agreed. After our phone conversation concluded, I sent a follow-up email outlining this arrangement, to which I received no response. My husband dropped the pendant off at Parkville Jewelers again on 7/1. Troy was extremely upset that I was requesting the pendant be unmade and refunded, he asked for the chance to remake the pendant to my satisfaction for no extra cost, as he had offered during our last phone conversation. I considered this and wrote him another email agreeing to it. He called to confirm on 7/2. Troy gave me continued updates on the pendant's creation via text message over the course of the next several months. He sent me two photos of the completed pendant on 9/23 with no other written communication. I did not know that the remade pendant was officially ready for pickup until receiving another text on 10/21 that read "We are letting our customers with pending pick ups know that we will be closed this Saturday for a little vacation. We are open this week through Friday. Thank you!" Because I was traveling for work, I couldn't go in person to pick up the pendant until 12/12. Troy and his wife brought the completed pendant to me for inspection. It was not great, but I was glad that the experience could end, so I thanked them and turned to leave. They stopped me and demanded an extra $350 in payment. I reminded them that the agreement was for the pendant to be remade at no additional cost, but they insisted. I paid $354.49 and left. Troy consistently refused to have anything in writing, demanding that we only speak on the phone. Troy is a swindler who does not deserve your business, and his work is shoddy anyway. The final pendant that I have now does not have a hinging bail, the bezel is crooked and doesn't match the level of the face of the opal, and the prongs on the diamond setting are bent. Stay away from this business.

Another fantastic locally owned business for you to support. They've been a long standing shop in…read morethe parkville area for over 20 years so they must be doing something right. We came here just to get a ring size and ended up buying a new ring. Not once did we feel pressured. They are just a family who wants to inform people of the best value in jewelry. We were very happy with our experience and plan on coming back.

I found this boutique through Yelp, when I wanted to do a little bit of shopping while visiting…read moreKansas City. The boutique had great reviews and stylish clothes. While it was a little out of the way, I figured why not just go check it out. I got there about 10:40am and I was awkwardly the only shopper. The lady behind the counter, (presumably the owner?) said, 'Shopping for anything in particular' I said, 'nope just browsing', and that was the end of the conversation!! She didn't follow up with an 'Ok, well I'm blah-blah-blah, if you need help let me know,' or 'Our current sales are this...' or 'Have you been here before?' ... nothing. It was so awkward because I was the only person (besides her) in the store. There's no music or anything & you can literally hear each one of my steps as I mosey through the store, browsing. This was a bit shocking, considering the reviews raved about the cute clothes and superior service. The clothes, definitely cute. Very trendy, not outrageously overpriced, that of which you'd expect from a boutique. But the service, (if that's what you want to call it) was was nonexistent. In her defense, I was in a sweatshirt, running shorts and flip flops- hardly looked like I belonged in such a trendy store, but still no excuse for such poor service (and you shouldn't judge people on appearance, if that was the case). Not only that, She watched me as I walked through the store, and the second I was inches away from the door, she loudly yells, 'THANKS!' I guess that was kind. Anywhoo-- Cute clothes, but not worth time or effort. I'd go elsewhere.

Small cute boutique located in a strip mall area. When you walk into the store the owner always…read moregreats you with a smile & hello. She makes you feel very welcome & will assist you with any needs that you may have. What I love is that even though she is helpful she is not hanging over you watching your every move. She has some of the cutest items in the store ranging from jewelry to shoes. There is always the latest trends within this store! There are also some basic pieces that can add to your closet. The pricing is typical of a small boutique but there are good sales! I have purchased several items from here & have found that the quality of the clothing was great. The items held up well with washing & wearing. That is a reason I will continue to return & purchase things from this boutique.

I LOVE downtown parkville boutiques!…read more This place has super cute clothes, they change up and get new items all the time! Go check out their insta! They also team up with other adorable locally owned boutiques for shopping events throughout the year! They also have very cute local T-shirts for various holidays and sports! (Attached is my favorite I purchased for the 4th of July)

From the owner: Give your wardrobe the boost it needs by shopping local. J. Quinn Boutique in Parkville, MO, is a…read morelocally-owned women's clothing boutique that encourages women to express themselves through fashion. With a lasting love for fashion, this woman-run shop has been a staple in the community for women's clothing since 2017. Find the dress for your next event or spruce up your everyday work attire by shopping at this boutique. Find cozy sweaters, stylish and comfortable shoes, and the best accessories all in one place. They make it their personal goal to stock products that will fit women of all ages, styles, and sizes, making it an inclusive, welcoming environment for everyone. Visit J. Quinn Boutique online to shop and find your new favorite outfits and accessories. Stop in the shop today or call (816) 326-7443 to speak with a member of their friendly staff about their stylish women's clothing today.

First time into Painted Tree and it's a great way to support local entrepreneurs. Mini stores or…read moreboutiques, small little booths with merchandise of that owner. You'll find metal work, clothes, food, ceramics of many kinds

I went to Painted Tree because I had heard Anita's Famous Rolls was selling their baked goods here…read moreafter shuttering their brick and mortar location last month. Not only did I find her product, I was a bit overwhelmed with the size of the space and the amount of makers, artists and crafters selling their wares and some vendors with unique mass produced items. With over 300 booths selling everything from small batch food items, crazy socks, chainsaw art and of course lots of KC Chiefs and Taylor Swift inspired art and clothing. This is truly a gift givers paradise. I will return here first when I need a unique gift for anyone.

Years ago I managed a store in what was then the Metro North mall. Life happened and I found myself…read moreliving and working on the west coast. Fast forward 40 years and I am back in Missouri, retired, married, and living in the Northland. Knowing that Metro North has been gone for many years I was curious about Macy's and whether it was the same part of the original mall. Needing a fleece jacket and shirt, I took the opportunity to check it out. First, I found out that it is the original location and building that was an anchor of the Metro North mall. Although it sits alone on a sprawling lot you'd never know it once you were in. The interior is clean and organized. Sadly - though not surprisingly - there weren't many customers and employees were few and far between. However, those we interacted with were friendly, personable, and happy to share their thoughts. I found the men's selection sufficient but I did have to cull through numerous racks. No biggy as I left with the jacket I wanted and a nice enough shirt. As to pricing, most things are marked down from their manufacturer's suggested retail price, so not as pricey as one might expect. The experience left me reminiscent of days gone by when mall shopping was the norm. The only non-punitive deficit is that the escalators were non-functional but I get it. Pro tip: They take Apple Pay! If shopping in a pleasant environment staffed with friendly people and the benefits only available in such a place is appealing, I can highly recommend Macy's. I know I'll be going back.

Love this location, so close to home and full of special memories. From Jones to Macys.read more

Looking for a stunning outfit or dress for an upcoming event? Shop Len has the cutest selection of…read moredresses, blouses, pants, jackets, accessories and more. This is the perfect spot to shop if you are looking for a dress for a birthday, celebration, bachelorette brunch, or date night. They also have great selections for chic business attire and sophisticated everyday work fits. Make sure to add Shop Len to your Kansas City shopping list!

Vandy was an ABSOLUTE Rockstar! Helping me with first class customer service as well as installing…read moremy new battery on the coldest night in a while ! Really appreciate him and going the extra mile!!! Will recommend this place to others for sure!

I ordered some parts they said they would have it the next day they did and the price was…read morereasonable and yes I would do business with them again