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    The Plaza

    3.6 (655 reviews)
    Open • Open 24 hours

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    The front street facade of The Plaza hotel
    Sarah W.

    We came across the famous The Plaza Hotel as we strolled down 5th Avenue towards the high end retail district. Rather nondescript in my opinion compared to all of the flash and glitz from nearby properties, but maybe understated elegance would be a better description. The building exterior did give an aura of needing a refresh.

    The Plaza lobby.
    Carol T.

    The Plaza hotel is still a luxurious experience when visiting NYC. The Palm Court serves tea and muffins and omelettes for breakfast. The Libby has other places to eat and sit. The Oak room is a grand place to dine and watch people walk by next to Central Park. Pictures of Eloise still hang in the lobby. Great doormen, excellent hostesses and a must experience for anyone who loves New York.

    Artwork
    Michelle L.

    Iconic New York hotel that has been featured in many movies and tv shows. The foyer's grand entrance and chandelier set the tone of what to expect from a building that was built when opulence was the norm. Please note that as of May 9,2026 they are doing construction outside the main entrance so the iconic view was photographed.

    View from the SE corner of Central Park
    Susan C.

    The Plaza is one of those well known historic landmarks in NYC that even if you've not been inside, you'be probably heard of it at one point or another. Located on the southeast corner of Central Park directly west of Grand Army Plaza, the 18-story building stands out in its French Renaissance chateau-inspired architecture details. It houses both hotel and condominiums, also several famous spaces within the building itself such as the Oak Room, the Oak Bar, the Edwardian Room, the Palm Court, the Terrace Room, and their Grand Ballroom. Completed in 1907, this building was constructed over the site of a previous hotel that stood there between 1890-1905. The hotel changed ownership numerous times in the past century, including passing thru the hands of Hilton, the Hotel Corporation of America, Westin, Sonesta, Trump, Kwek and Al-Waleed, El Ad Properties. Slightly ironic though not surprising given the foreign investment in the NY real estate market in the past few decades, this national landmark is currently owned by a Qatar state-owned enterprise Katara Hospitality. Numerous movies and TV shows have been filmed here, most notably the following: - North by Northwest 1959 - The Way We Were 1973 - The Front 1976 - Home Alone 2: Lost in New York 1992 - Sleepless in Seattle 1993 - Victoria's Secret's first Fashion Show in 1995 - Bride Wars 2009 - The Great Gatsby 2013 - The Marvelous Mrs. Maisel 2022 I've stayed at the Plaza once prior to their latest renovation, the rooms and bathrooms are very large for NYC hotel rooms, and the one I stayed in was decorated in a more classic European, traditional style. I do recall there being less fancy amenities and more unused open space in the room than one would expect. Being that it was the Plaza, I did wander around to all the areas that were open and recall the ballroom was very large and grand, and there were some beautiful chandeliers and ceiling details throughout the building. As other reviews have mentioned, Palm Court is famous for its over-the-top decorations and high tea service. When they used to let passerby enter the hotel without reservations, I used to come by once in a while to see the seasonal variations, and back then it was on and off in terms of how nice it looked, sometimes the atmosphere was more elaborate with gorgeous floral arrangements, other times considering its 5-star designation, it left a bit more polish to be desired. Can't speak to that now since it's been several years where the hotel was under renovation again and their entry policy seems to be much more strict. They used to have a food court downstairs that closed several years ago which was a nice touch, and reminded me of the fancier food courts downstairs at hotels and malls in Asia, though unfortunately that is also no more. Overall even though it's a location filled with lots of history, has some stand out architectural and design elements, and appeals to a more luxury audience, for the nightly price, unless you're a celeb that needs the level of privacy and service they might be able to provide, not sure if it's necessarily worth it.

    Our room had a beautiful tree
    Robyn N.

    The Plaza is one of those places that actually lives up to the legend. Walking in feels like stepping into a New York moment that never went out of style. The lobby alone makes you slow down and take it all in. It is grand without feeling stiff and luxurious without feeling unwelcoming. The rooms are beautiful and thoughtfully done. Everything feels intentional from the linens to the lighting to the quiet. For being in the middle of the city it is surprisingly peaceful. You can feel the history but it does not feel dated at all. It feels cared for. Service is where the Plaza really shines. Staff are polished but warm and genuinely helpful without hovering. Every interaction feels effortless which is harder to pull off than people realize. You feel taken care of but not watched. The location is unbeatable. Central Park is right there and you are steps from shopping, dining, and everything that makes New York feel like New York. It is one of those places where you do not need to convince yourself you are having a special experience. It just is one. Yes it is expensive but that is part of what you are choosing. You are not just paying for a room. You are paying for the feeling of staying somewhere iconic and memorable. For a special trip or a once in a while stay it is absolutely worth it!

    Central Park tea
    Catherine A.

    My team and I had afternoon tea at The Plaza's Palm Court. Since our group was large, they happily seated us at tables close to one another. The Palm Court was absolutely beautiful. Our server Porfirio started the afternoon on a high note by bringing the energy and telling us fun facts about the venue. This gave us the opportunity to joke around and have fun with our server who we even took photos with at the end. In terms of the afternoon tea, it has ruined me for all other afternoon teas as it was the best one I've ever had. For reference, we got the Central Park Afternoon Tea. In terms of tea, we got the Des Lordes (earl grey), Bai Mu Dan (white tea), an oolong, and another one. We loved the Bai Mu Dan and their oolong!

    Enormous room with a patio
    Jeff L.

    Absolutely AMAZING! We stayed at the Plaza for 3 nights in March 2026. I had planned an engagement weekend for my now-fiancee months in advance. The Plaza was central to the entire experienve and not only did it not disappoint, it proved to be absolutely incredible! The staff were amazing! They handled sourcing a rare champagne for me, placing flowers in the room, placing reservations at restaurants, and did it all with a sense of humor and graciousness and attentiveness that frankly I've never experienced before. We will be returning for our anniversaries. Afternoon tea in the palm Court was sublime! It is virtually impossible to eat all of the food that they serve you despite the portions being small as as customary for afternoon tea. At times we were to have three servers assisting us. One would think that it could be a stuffy environment, but to the contrary, it is absolutely not. Everyone has a sense of humor and friendliness that deflates any stuffiness that would otherwise possibly be there. I absolutely cannot wait to return. It is a special place. The people make it special.

    Champagne
    Kellie D.

    It's been awhile since I've been back and while their afternoon tea should be avoided, drinks and snacks at the bar were delightful! We had champagne and the cheese and meat board. Both were outstanding. The rose champagne was delicious and crisp and the bartender was really friendly.

    Cara T.

    Having tea at the plaza was a bucket list event for me... and it exceeded every expectation! The decorations are so beautiful and the perfect backdrop for holiday pictures. We had reservations and were seated right away! Elvis was our server and he was the best. He even brought us extras of our favorite sandwiches! The holiday tea was spectacular. Every bite was perfection! My favorites were the smoked salmon sandwiches, scones, and mini chocolate pie. Incredible! I also had the chai tea and we did the champagne add on. If you are looking to indulge in something elegant this holiday season, getting tea at the plaza is the way to do it! Whether you are a tourist or New Yorker, it is a must do experience!

    Noah H.

    Didn't spend too much time here. It has significant history as many are aware but in my opinion, overrated when considering cost. Nevertheless, it's worth checking out if in the area.

    My son & his new Bride the day after their wedding. It was a special tea time for them.
    Brenda W.

    The plaza was so amazing and elegant. Our hostess was very sweet and she went beyond what was expected of her. The tea and food was delicious and very colorful, which made it so fun and special. This will be one of my go to places when I get back to New York!

    Elevator
    Meredith C.

    This review is for a three nights stay at the hotel. I would highly encourage you to stay here if you are debating it. It is definitely worth the price tag. The concierge is so helpful and knowledgeable. We texted them before we even arrived to get some dinner reservations and while we were there, we got some more recommendations. The rooms are so beautiful and spacious and have everything you need. I love the robes and slippers! The shower is so luxurious and the bed was really comfy. The TV is not a smart TV, but it has a ton of channels. The spa is so nice as well and there is a fitness center and steam room within the spa that are available to hotel guests at any time. They have complementary boxed ' just water' for hotel guests. All the staff is SO kind and helpful. The staff definitely puts the plaza above other hotels. We got room service and they wheel it right next to your bed. It's presented very beautifully and was tasty - a bit pricey though. My only complaints were that the room did not have a fridge. It had a microwave, but not a fridge, which didn't make sense to us. The elevators were also very small and with a huge hotel that led to waiting for the elevator most times we needed one.

    Exquisite bar off the lobby
    Shawn D.

    Stunning architecture, grand amenities, and a convenient location. Now the bad. Prepare to be assaulted upon exiting by a marauding flock of hustlers, scammers, pedicab operators, and others trying to suss you up. In fact, exiting the Plaza is probably one of my least favorite exits in hotel history and it makes for a stressful vacation. The bar staff were exceptionally rude and several of them would hustle in the corners to complain about their co-workers and commiserate about how terrible the workplace is. I tried sharing this with management but didn't get a response. All told, one of my least favorite Fairmont experiences.

    The bar

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    9 months ago

    Bar upstairs is great for charging phone and hanging out or meeting with people who cannot afford to stay here.

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    Page 1 of 17

    The Plaza Reviews in Other Languages

    Ask the Community - The Plaza

    Does the entire table have to order tea service or no? I learned the answer today- no, there is a $30 share fee. Just drinks can be had at the bar only in the daytime.

    About how much time should we alot for high tea? Trying to schedule a carriage ride afterward.

    Please dont ever take a carriage ride in NYC. The horses are treated terribly. Most recent incident was a horse named Ryder collapsed in the street & later died

    Is the high tea worth the price?

    In my opinion it wasn't worth it at all. The items you get didn't taste great, the service was average and the place it self was ok. I will never go back for high tea there.

    Hi - Is there a private , comfy room with a couch or 2 for a baby shower , March 8,2-5 , 20 ladies , buffet or sit down , champagne toast?

    Is there a suite for my daughters baby shower - March 8 , 2-5 , for 20 ladies?

    Barbara: You might want to give the Plaza a call -- I'm sure they'll figure something out...

    How much is high tea? Is the price per person? What does it include?

    In September it was $80 excluding tax. If you want my advice (albeit unsolicited), save your money and go elsewhere - it's definitely not worth it. One of the most disappointing afternoon teas and food experiences in New York I've had.

    How much is it for high tea?

    55 dollars

    View All 9 Questions

    Review Highlights - The Plaza

    “The plaza hotel is a must see for any tourist, just stop by and check it out on your way to Central Park.”

    Mentioned in 65 reviews

    Read more highlights

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    We loved staying at this elegant hotel located on 57th Ave in the heart of midtown Manhattan…read more After spending each day sightseeing and walking through the busy streets of NY, this hotel was the perfect refuge at the end of each day. Our room was on the 14th floor and was somehow sheltered from the bustling noise of traffic and honking horns. The amenities in our room were wonderful. Heated floors, amazing spa-worthy shower with a powerful rainfall shower head. We felt extremely pampered during our stay!

    As I plan our next trip to New York this year, I keep thinking about the Park Hyatt. We stayed two…read moreyears ago, when our youngest was only three months old, and it was our first big trip as a family of 4. Friends thought we were a lil crazy for bringing two kids to Manhattan, but it ended up being such a special trip for us, and the Park Hyatt was a huge part of that. The hotel is beautiful, from the gorgeous floral arrangements throughout the property to the calm, elegant atmosphere. Our room was incredibly spacious, which felt like a true luxury in New York, especially with a stroller, luggage, SNOO and everything that comes with traveling with a newborn. Having that extra space made the entire trip feel easier. One of our favorite parts of the stay was the indoor pool. We took the boys swimming almost every night, and it became our little ritual. They loved it, and those evening swims are still some of my favorite memories from that trip. The location was perfect for a family stay. We walked to Central Park, FAO Schwarz, Fifth Avenue, Rockefeller Center, Columbus Circle, and so many nearby restaurants, coffee shops, and stores. Being able to explore for a few hours, come back to the hotel to rest, and then head back out again made New York feel surprisingly easy. Now, two years later, our boys are older and we're planning another New York trip. I've been looking at hotels, but I keep coming back to the Park Hyatt because of how special that first stay was for our family. It would be pretty amazing to bring the boys back, let them swim in that pool again, and experience the hotel at a different stage of their childhood. The Park Hyatt will always have a special place in our family's New York memories.

    citizenM New York Times Square - Our room

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    I stayed at citizenM Times Square in New York for one night after arriving in the city a little…read moreearlier than planned. I had booked the majority of my trip at another hotel, but I needed an extra night and used Marriott points for this stay. Overall, I thought it was a great place to stay. The location was very central, but it was not in the most crowded part of Times Square which I appreciated. It was a little hard to find at first because of nearby construction, but once I arrived, everything felt convenient and easy to access. The staff was relaxed, friendly, and helpful during check-in. I arrived around 1:00 PM, and my room was not ready yet, but once it was available, staff members were helping guests check in using the computers. The hotel has a very modern, tech-forward feel. The room included an iPad that controlled the lights, colors, and other settings, which gave the space a futuristic vibe. The room itself was very clean and felt pretty spacious for a New York hotel. The sheets and bathroom were clean, and I felt like I had everything I needed for a short stay. I also felt like it was a good value. I used about 58,000 Marriott Bonvoy points for the night, and New York hotels can easily run anywhere from about $200 to $500 per night depending on the date. Since I stayed on a weekday, that may have helped with the overall value. The next day, relocating to my other hotel was simple because the area was so central. As a Gold member, I also received late checkout, although I ended up leaving earlier than I needed to. The only thing that stood out was hearing another guest complain about the staff, which surprised me because my own experience had been very positive.

    All Marriott hotels start at 5 stars for me and then I just notice the things that are not as good…read moreas other Marriott I've stayed and start removing stars from the review bars on where this Marriott stacks up too. For this Marriott the location is excellent if you are going to watch a show on Broadway. Very convenient for the play and also get a subway to anywhere else you have to go. The rooms are generally very nice and this hotel also has everything connected and controlled through a tablet which is very appealing to me. They also have a nice bar right in the hotel that is open till late. The only downside is the size. Now hotels in major cities like this like New York or Tokyo are small and pricey. Two things that can sort of negatively affect your opinion but considering they are all like that in the area, you have to compare accordingly. The only real downside for me is that the toilet is literally next to to the shower to the point that you could shower while using the toilet (I took a picture of my hand holding the shower handle on top of the toilet seat as a joke) and the sink is outside to wash your hands after using the restroom. I feel that they could have done a better design for this to avoid it. It didn't appeal to me and it's the only thing keeping me from giving this hotel 5 stars. I will probably stay here again when I go to watch another play.

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    $$

    Midtown East

    This is a bustling hotel with a large lobby. I visited for a conference. The hotel has a couple of…read moreexits, but the main entrance is on 6th avenue. All the meeting rooms were clean and organized. We had over 1,000 conference attendees and needed ample space and everything went pretty smoothly. Temperature control was generally good, but got a tiny bit chilly at certain points of the day. The staff were extremely prompt with setting up and removing catering food, but were not the friendliest. They have a free standing pumping station for those that need it. It was easy to access and decently clean, but could've used a wipe down by the second day. They provided a mini fridge in one of the meeting rooms for storage.

    AVOID AVOID AVOID! DO NOT BOOK HERE!…read more I came here around April for a work trip and no where on the reservation page did it say that the hotel was under construction. They also offered the price including breakfast. Arrived at the hotel and saw that they only had one working elevator for a hotel that was over 20 floors high. There was a line for the elevator that you had to wait for at least 20 minutes to take. I asked the about the breakfast and they said the restaurant was closed so no hot breakfast. Why is this hotel offering a room rate price with breakfast when there is no restaurant for breakfast?! They told me they had bagged breakfast, which was always gone and coffee was all gone too. Took over 10 minutes to wait for new coffee to arrive. Renovation work bright and early at 8am. I was offered loyalty points for compensation by the manager, Delanie, and these points never showed up. I was also mistakenly charged for drinking their water bottles when I didn't even touch those bottles. They never even told me that I was going to be charged after checking out. I just saw a random extra charge on my credit card. The manager, Delanie, had said this would be refunded, but never saw this refund come through just like the loyalty points.

    The Plaza - venues - Updated September 2026

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