Met them at a home and garden show here in Buffalo this past spring. We talked at length about…read moreputting in a back yard patio...blah blah blah all these amazing things they promised. We made an arrangement to meet after our vacation. I took the day off and waited for them to arrive and they pulled a "no show." No phone call - no nothing. Just never showed up even after a confirmation call the day before. I never pursued it - I took it as an omen. I guess business must be good they don't need any more work

Chameleon did a great job on our pool and concrete. We decided to go with Chameleon because we…read moreneeded a lot of concrete work done. We replaced our 16 x 24 foot pressure treated deck with a fabulous stamped concrete patio that leads right into and around the pool. One of my favorite parts of the pool is the canteliever edge - the stamped concrete goes right up to and into the top of the pool - it's a really great look. I was impressed with the organization of the various crews that worked on our install. The installers really had their act together - it was awesome to watch them transform our yard. Any issues that we had along the way were resolved professionally and promptly. I would recommend Chameleon to anyone looking for a pool install or concrete work.

Bob Armstrong was hired to repair my hot tub. Shaking my hand stating that he could fix my hot…read moretub and after 6 months of back and forth, Bob took a total of $3000.00 of my money without completing the job. No longer answered phone calls, and essentially ghosted the job. I would not consider hiring a thief. if you cannot fix the hot tub, at least have the courtesy to tel your paying customer instead of being a you know what and no longer respond to calls. $3000.00 of hard earned money gone. thanks for nothing.

From the owner: It's that time of year again! The JPJ Pool & Spa team is thrilled to announce that we are offering…read more15% off for first time customers! Whether you're in need of pool openings/closings, liner replacement, or full renovations, we've got you covered. Experience the ultimate pool enjoyment with our top-notch pool opening/closing services, delivered by our team of trained professionals. And here's a special treat: Order a new liner, and your pool opening is on us! That's right, we'll take care of everything to ensure your pool is ready for endless family fun. At JPJ Pool & Spa, we're your one-stop destination for all things swimming pool & spa related. From sales to service, installation to weekly maintenance, we've got the expertise and industry-leading products to meet your needs. Plus, prices are competitive. Don't miss out on making pool season the best one yet! Reach out to us today via call, text or by replying to this post to secure your preferred opening date or request a personalized quote. Let's make a splash together.

My husband went there this morning to get a couple gallons of chemicals for our pool. He brought…read morethem up to the counter. The woman working there was on the phone and obviously seen my husband there and ignored him. She was "fiddling" with things around the counter while talking about friends on Facebook with the person on the phone. My husband, who had been been standing there for several minutes at this point asked if she could cash him out. She briskly stated "excuse me sir I'm on the phone with a customer ". and went on with the phone conversation. My husband left the chemicals on the counter and went to Tops and bought them. They were probably cheaper there anyway. Needless to say he won't go there any more

We turned to this company when the other service we used to open our pool didn't return calls…read more They're nice in the store but didn't seem very interested in fixing the problems we had nor were they interested in teaching us how to maintain our pool (using the pump, vacuum, etc.). Once when they came over I pointed out a crack in a hose and said I wanted to have that fixed. The guy said "we'll do it next year". What? That was in July. The hose is now completely broken and I don't want the pool to be closed with a broken hose. Then when my husband called to schedule the pool closing they told him they "always close that pool on XXX". Huh? That was when the former owners closed the pool. Hello? They don't live here. So then I stayed home the entire day they were supposed to come and they never knocked nor rang the bell but somehow there was a note on the front door telling me they couldn't access the pool to perform the service. Do NOT use these people unless you want serious aggravation.

John, Ed, and the team are second to none in sales and service. They are professional, honest,…read morevery experienced, and price fairly. I highly recommend you give them a try will your pool and hot tub needs.

I have been doing business with Ed for years. He came out and looked at my 21 year old Coastal spa…read moreand give me an honest answer about trying to fix the leak. I highly recommend him and look forward to purchasing my next hot tub from Ed.

The guys closed my pool yesterday! Never had anyone else do it prior to this. So much easier to…read morehave someone else do it!!!

Had a liner replaced - they were awesome. Quote was reasonable, they showed up exactly when they…read moresaid and work was well done.