We loved this place!!Everyone was so friendly and very welcoming to me,my mom and my Uncle!!Such a…read morebeautiful facility!!We can't wait to go back!!

My mother has been a resident in assisted living for almost 3 yrs. The staff are very friendly and…read moretake excellent care of her. It's knowing that she lives there which allows me to vacation without worrying every minute about her. The precautions they take because of the pandemic have also been first rate.

Property was newly taken over and front desk is newly very rude. Reviews previous are accurate of…read moreexpectations. Would not recommend leaving your elderly loved ones anywhere near someone who treats people so unfriendly.

My family and I are devastated by the experience we had at Legacy Heights Memory Care, and I feel…read moreit's my responsibility to share what happened so that others can make fully informed decisions. After more than 15 years of caring for my mom at home with early-onset Alzheimer's, we made the incredibly difficult decision to transition her to a facility. Legacy Heights Senior Living Facility came highly recommended and we were told they had a Memory Care Unity. After visiting over a dozen places, we chose them based on the assurances we received about the level of personalized care they could provide. When my mom was admitted, she was stable--eating well (with assistance), drinking fluids through a straw, continent when assisted to the restroom every two hours, and able to walk short distances with support. We were told they could continue the same routine: regular meals, drinking 1 nutritional shake daily, hydration, repositioning, bathroom assistance, showers twice a week, and meaningful wakeful hours during the day. For the first week or so, things seemed to be going well. But slowly, we started noticing alarming changes. Staff began keeping her in bed most of the day out of fear she would fall from her wheelchair. They let her sleep through meals rather than waking her. The regular showers she was promised (and we paid for) did not happen because they claimed she was "more difficult" than other residents. And even when she was in her recliner, she was often left in a dim room with no stimulation--despite our repeated requests for music or TV. We addressed these issues repeatedly with Chris, the manager, through calls, emails, and in-person meetings. Each time, we were assured changes would be made. But nothing improved. In fact, things got worse. On day 30, we received the first phone call informing us that my mom "wasn't eating well." Just two days later, she was sent to the hospital. In the ER, we were told she was severely dehydrated, had a UTI, a kidney infection, and pneumonia. She passed away three days later. We understand that Alzheimer's is a cruel and progressive disease. But we also know--without any doubt--that the level of neglect my mom experienced at Legacy Heights directly contributed to her rapid decline and death. She was in their care for barely a month. This facility promised us they could give her the same care we provided at home. That promise was broken. And the consequences were irreversible. Please think twice before trusting Legacy Heights with your loved one. Our hearts are broken.

Inspire royal park is a brand new,state of the art senior community 55 and older apartments. Great…read morelocation in Mathew's right off highway 74 "independence boulevard". Great location. They offer free Wi-Fi , cable and internet and trash pick up at your door. They are well managed and they're is plenty of activities to keep you busy, too much to write about. Pet friendly for a small fee as well and they have a dog park and a dog solan free to bath your precious pet. We have decided that this will be our home and a place to enjoy this state of the art community! They have a lot of great floor plans to choose from, we went with the two bedrooms with two bathrooms and it is new and spacious. We did our home work before we visited this awesome community and Inspire royal park blows the others out of the park for what they offer. We got a tour and were sold on the spot.My eight year old granddaughter Evelyn got her free hot chocolate at the awesome community center and looked around and said this is a nice place. Come and take a tour and see for yourself, but hurry because this place is going to fill up fast trust me. God Bless all of my fellow Yelpers always.

From the owner: Enjoy a life of luxury and worry-free living. Inspire Royal Park is a 55+ Active Adult Community,…read morethoughtfully designed to support a healthy, active, and social lifestyle. Featuring top of the line finishes, these one, two, and three-bedroom apartment homes are available for selection. Our community features maintenance-free living, resort-style amenities in addition to concierge services.

When I was in the parking lot of this facility I had a medical emergency. I asked a staff member…read morefor help explaining that I was in distress and was told to go home. I ended up barely being able to call an ambulance for help and was treated on site. Makes you wonder how the staff is treating the residents!!!

My aunt just moved from her home in SC to an apartment in Waltonwood. When I first met with Jaynie…read moreshe understood how concerned I was about my aunt and how badly I wanted to move her to Charlotte to be closer to me. She made the process as seamless as possible and was my point person at every step. Jaynie knows all of the residents, their families, and keeps an eye on everyone, making connections. We are so grateful for her care and attention.

Amazing caring staff. They engage the residents in daily activities and take very good care of…read morethem. Amazing homelike atmosphere.

From the owner: The Post is a family-owned assisted living community in Charlotte, NC, reimagining senior care…read morethrough the comfort of residential homes. With locations in Mint Hill, Providence, and Wesley Chapel, we provide a boutique alternative to large facilities, offering a true home environment for just six residents per home. Our difference is in the details: a 1:3 staff-to-resident ratio, a dedicated chef preparing fresh home-cooked meals, and a fully engaged management team ensuring care is personal and consistent. Residents enjoy individualized care plans, daily activities, and cozy surroundings designed for dignity, safety, and joy.

I do not recommend Summit Place facility. They are understaffed and there is a high turn over with…read morethe staff they do hire. My father experienced repeated neglect. The call bells stopped working and the facility failed to inform us that the call bells were not working when there was a covid outbreak in the facility in June 2024. My father experienced multiple falls and was not able to call for help. Due to the lack of care and the call bells not working, my father had to call 911 on his own. My father can no longer walk and is now in a nursing home on hospice as his health has declined massively from these repeated falls and lack of appropriate care. I tried to address this issue no avail with the executive director and corporate, but they refused to take responsibility and take seriously the lack of care and neglect my father experienced. They were non-responsive, only offering to refund his care fee for that time, which was not sufficient.

If I could give Summit Place at South Park a half star or no star at all, I would. We have had to…read moreprovide care each night personally to ensure my Dad is safe and clean. On the rare occasion we cannot make it by, Dad ends up falling from his chair because they do not put him in bed. At no time have they stated we should find a different facility (we have anyways because we fear for his safety), it seems they are just happy to take our money until we leave on our own. The paramedics have been called so many times they are beginning to question what the facility is doing. There are no activities for residents, the food is dreadful and the "leadership" hasn't said one thing about precautions they are taking to keep residents healthy since the Coronavirus disease started. Not one communication except a posting to the corporation's homepage. I wouldn't put my worst enemy in this place.

I really enjoy the grand living room with all the entertainment they have…read more All the staff I have encountered are so helpful and friendly. The Charlotte really takes care of my family members needs and want. thank you for all you do

My name is Ruth Whitehurst I've lived at the Charlotte for six months. Staff and my friends have…read morebeen very helpful and friendly and supportive. I couldn't ask for a better place than this one.

Family owned, newly renovated assisted living home. First truly 5* residential assisted living…read moreoption that I've seen in Charlotte (only seen other properties of this caliber in luxury residential areas in AZ and FL). All 5 or 6 rooms have private bathrooms, gorgeous decoration, cozy feel. They just finished renovating whole home, I must have been one of their first tours. Given equivalent pricing to large institutional homes, would be surprised if they are not full within a couple months.

From the owner: We are a premier assisted living home nestled in a quiet Charlotte, North Carolina neighborhood…read moreoffering all the benefits of assisted living in a residential environment. We recognize that some seniors want to remain in their homes as they age but are precluded from doing so due to changing needs. In designing The Sanctuary, we sought to combine all of the luxuries of home with the highest standard of excellence in care. Our commitment is to provide families with peace of mind - knowing that your loved one is comfortable, engaged, safe, and respected. Our competent staff, comprised of Certified Nursing Assistants, Med Techs, an Activity Director and Chef take care of everything - nutritious meals, medication management, daily housekeeping, hygiene assistance, and recreation. The home is staffed at all times and strictly adheres to a 3:1 resident to caregiver ratio. Unlike larger assisted living facilities, that means a maximum of six residents have immediate access to two caregivers.