Quoted us the best price but never showed up never followed up. I had to keep calling him and…read moreultimately he never did the install.

I mistakenly said my car was a sedan when it's really a hatchback when I went in for a windshield…read morereplacement. I realize this mistake cost him time and perhaps money, but he made me feel dumb and I took on his frustration. I'm happy with the windshield, but still quite unhappy with the customer service. It's sucks that I tried to buy local, and he was so mad about my mistake I'll never recommend them to anyone.

I came out of my car near a golf course to discover the windshield on my Buick. Enclave cracked…read moreacross the center. I contacted my insurance company (I have a $100 deductible) for a windshield installer recommendation. The company they recommended was asking $738 for the windshield replacement. When I questioned the price, they said it includes recalibration of the forward facing camera behind the windshield because my car had ADAS features. I searched for other windshield installers and came up on Jerry's Auto Glass Inc., what a fortunate find! Jim at Jerry's Auto Glass Inc. explained to me the forward facing camera did not need to be recalibrated unless the installer was to move it, which a good installer won't do. After learning this, in my view, companies that require camera recalibration before installing a replacement windshield is lining their pockets with an unnecessary service . When I contacted my insurance company to inform them, I was using Jerry's Auto Glass Inc. they still tried to get me to hire their recommendation, even though it would cost them over $400 more for my windshield replacement, stating their recommended company would guarantee the workmanship against leaking for five years I didn't relay this information to Jim at Jerry's auto glass and he stated their workmanship was guaranteed as long as I own the car. Jim took a phone call while I was waiting on my windshield installation to be completed, the caller had a concern of a leak around the sunroof of a Toyota vehicle. Jim gave him advice on cleaning the sunroof drains which might alleviate the problem before spending money by bringing the vehicle in. Now that's awesome for a business owner to do. I saved my insurance company over $400 and I couldn't be happier. Give Jerry's Auto Glass Inc. a try and you'll be pleased too! I was in and out in an hour and 10 minutes.

They got me in and out so fast. A quarter of the price at safelite! Great kind people running that…read moreplace and they genuinely care about their customers!

They were extremely helpful and attentive and got my windshield fixed the same day I called! Larry…read morewas super professional; kind and got the job done quickly and efficiently. Highly recommend Tennessee Auto Glass! They were also the lowest cost of all the companies I called for estimates.

Very fast and helpful, had get communication and went above and beyond in getting our passenger…read morewindow repaired and back up. Don't waste your time calling and waiting to hear back from other local glass companies, call Tennessee Auto Glass and go on with your day! Very good people!!

Quick response, very friendly, professional and they did good work for a fair price. Highly…read morerecommended.

I needed a windshield chip repair, Jalen responded quickly and arrived within the hour. He repaired…read morethe chip in 5 minutes, which comes with a lifetime warranty. He was very professional, very pleased with his service.

The salesman was mark he's a Ukrainian dude, I felt like he was trying to relate and definitely…read moregain a connection, it felt like just hanging out with a friend 10/10 service gave honest opinions. And Seth the finance management went above and beyond I've seen anyone go at a dealership, he went out of his way and work he had to talk and joke and find connections, as well as finding me a car that I liked ( which i am more picky than anyone needs to be), after finding me the car he did everything he could to make sure I was satisfied and happy with my purchase including giving me advice money wise and what he would do. I would recommend mark and Seth to anyone looking for a car ever, will take great care of you and make sure your happy with what your paying for!!!!

I was disappointed with my experience purchasing a vehicle from Rusty Wallace Nissan. The vehicle…read morewas represented with an AutoCheck report, but after the purchase I obtained a Carfax report that showed information I believe was important and should have been disclosed. The differences between the two reports left me feeling that I did not have the complete picture before making my decision. When I brought my concerns to the dealership, I was hoping they would work with me to reach a fair resolution. Instead, I felt that my concerns were dismissed, and I did not receive the level of customer service or support I expected after the sale. My advice to anyone shopping here is to do your own research before buying. Don't rely on just one vehicle history report. Purchase both an AutoCheck and a Carfax, inspect the vehicle carefully, and consider having it checked by an independent mechanic before signing any paperwork. This review reflects my personal experience. I believe transparency and standing behind the vehicles you sell are essential for earning customer trust, and unfortunately, that was not my experience.

Fast, reliable, and friendly. Would recommend to everyone looking to tint their windows!read more

The reason for the 3-star review isn't due to bad quality, but due to inappropriate service by a…read moresingle individual. Unfortunately, I believe he may be the manager. I had tinting installed on my 2024 Tacoma in September. I had to go on a trip soon after which resulted in me not noticing early enough that there was a bubbled area on the windshield. I took the truck back and one of the workers (didn't catch his name) was very gracious and arranged for it to be replaced. The tinting was replaced without hassle or fuss. Unfortunately, again I parked the vehicle and it was a week or more before I drove it again. When I drove, it was night time and there was a tremendous glare on the windshield from the setting sun and also oncoming headlights, quite nearly undriveable. I took the truck back to TCT to have it evaluated and Jeremy looked at my truck and stated a bit flippantly that the issue wasn't the tinting, it was due to acid rain. Not being a tinting or window expert, I was skeptical but accepted the answer and took the truck back home and tried to clean it. This did not yield the results desired so I went back to TCT to get help resolving the issue. I again got to deal with Jeremy who became quite agitated and grudgingly took my truck back to the work bay. He removed the tinting and pulled the truck back to front to show me that the issue wasn't the tinting. This in and of itself would have been fine but it was done in a very spiteful and unnecessary way. At this point, rather than allow things to escalate with my dissatisfaction and building agitation of how I was being treated, I decided to just cut my losses and take my truck back home not allowing him to do anything further with my truck which now had a haphazardly - and from the sound of it somewhat aggressively - removed tinting. This is my own doing because I left without allowing them to finish which he offered to do. Additionally, he did state before I left that he would replace the tinting, but given his demeanor, I did feel comfortable that a proper job would be done and I would again be left wondering. Again, not being a tinting or window expert, I still didn't understand the problem or solution. After spending a couple hours researching on the internet, I learned that it was not acid rain (though this is possible but mislabeled), but hard water deposits (calcium) from washing the vehicle which was the source of the problem. I ordered some cleaner from Amazon that I found recommended on websites (ProClean Water Spot Remover by GlasWeld) and it came the next day. I used this to clean the windshield along with a fair bit of elbow grease and I was able to get the problem resolved without all the drama. The product did a great job and cost $30 for an 8 oz bottle. It only required using probably about an ounce of the solution. It really did an excellent job. Had Jeremy had an attitude of helpfulness rather than spitefulness, I would still be a customer and I would still have tint on my windshield. Now I will find another tinting shop to have the tinting replaced and also now be armed with a bit more information of possible issues and how to resolve them. As it was, all I knew was that before the last tinting was applied, I could see fine, but after the replacement I could not. While Jeremy gave an explanation, it was not understood given that none of my other vehicles which are parked outside exhibited the same problem. My truck is garage kept so things didn't add up. I would suggest TCT purchasing and keeping some of this cleaner on hand in the shop so that it could be demonstrated to potential future customers who have a similar issue. That way they could see what the issue is and find the process helpful rather than spiteful. I would have gladly paid to have my windshield properly cleaned with that being the issue. I wasn't there to waste Jeremy's time as he implied, I just wasn't understanding the problem. If he was an expert, he shouldn't have to remove the tinting to prove his point. All of that said, I would recommend TCT as the rest of the staff were nothing but courteous and kind. I would however, recommend avoiding Jeremy if you have issues. - Mark

I needed a shattered radar window on a Chevy Equinox replaced and started googling options. I am so…read moreglad I Calked Matthew at Volunteer Auto Glass. Scheduling was easy, he kept me informed on his arrival time, thoroughly vacuumed the inside of the vehicle in case I hadn't gotten everything and then proceeded to efficiently and skillfully install my window. All this on top of charging me $150 less then the frequently advertised vendor. I love doing business with locally owned businesses who deal responsibly with the customer.

I had gotten my first every chip in my windshield and he was very helpful with getting it fixed for…read moreme! Was very fast and efficient! I highly recommend to anyone who is needing any windshield repair needs!

I found exactly what I was looking for at Carnation without any sales pressure. I was able to test…read moredrive the car to my local mechanic who gave me the thumbs up, making it easy to decide on buying it! I highly recommend their salesperson Alex who was very helpful both before and after the sale!!

Alex was and still is extremely helpful from the point of purchasing my Volvo to now servicing it…read moreas needed. Andre is extremely knowledgeable and respectful of customers on the service department as well. These guys take care of you like family. Would definitely see them if I need to purchase another vehicle.