I actually had no issues living here. Only thing was someone did break into our storage unit in the…read morebasement and occasionally people would blare their crappy music in the hall way. All in all it was not at all a bad place to live as a young couple!

I have been here 3 yrs. I love here. Quiet, capable/professional maintenance staff; leasing staff…read moreare personable and helpful. The grounds and area creek & ponds are pristine. Most residents are working families, disabled, and elderly individuals. The children here WELL BEHAVE so far My apartment have a loft window, natural light in the morning by the pond. I have saw white tail deer, geese, ducks, swans, rabbit,...etc. I love here Shout out to Isaiah and Terry! Great job!

I am absolutely outraged by the handling of my apartment access on October 22 and the days that…read morefollowed. Maintenance entered my apartment without my presence or consent, despite me explicitly stating this was not allowed. I allowed it once because I was told scheduling a specific time was not possible--but this will never happen again. During this entry, a maintenance employee used a code that was not mine to access my apartment. When I returned, my personal code no longer worked. After multiple calls to the leasing office, a maintenance guy arrived (very nice I didnt get his name) and said the new code would work temporarily--but when I returned later, it still didn't work. I attempted to use the SmartRent app to avoid emergency calls, only to find I did not even have access, something the leasing office should have granted me. I was locked out until 7:44 PM, repeatedly calling maintenance with no response. The on-call staff, Keith (or Key), was shockingly unprofessional, dismissively saying "GEEZ" before hanging up. I had to leave my door unlocked overnight, creating a serious safety risk. The next day, I tried repeatedly during office hours to resolve the issue, again receiving no response. I called emergency maintenance 14 times, only to learn staff were at a trunk or treat event. I had to track someone down in person. Darrell eventually helped (Thank you Darrell) and confirmed this entire fiasco was caused by the leasing office never granting proper access to the SmartRent app. This level of mismanagement caused extreme inconvenience, stress, and serious safety risks. I have been locked out of my apartment three times, which is completely unacceptable for someone paying rent. I cannot recommend this property due to the unprofessionalism, lack of communication, and unsafe handling of resident access. The 2.2 star rating speaks for itself. update- Despite explicitly requesting that all communication be via email, I received an inappropriate phone call from Tina, the property manager for maintenance. During the call, she blamed me for not setting up my SmartRent password, even though the issue stems entirely from the leasing office failing to grant me access. Tina also claimed that Kyle came to my apartment at 4:00 PM to assist me, which is completely false, as I was not home at that time. Throughout the call, her tone and stateme nts were unprofessional, and I repeatedly expressed my dissatisfaction. I am also confused as to why bianca the property manager who I emailed --forwarded my email to Tina instead of adressing the issue, creating even more frustration. This mishandling has caused significant stress and inconvenience, and the lack of accountability and communication from management is unacceptable.

I LOVE riverland woods apartments, I've lived here for a couple years now and I'm so impressed. The…read morekitchen,bathroom and apartment overall are so nice and updated. Maintenance guys are always doing a great job. Not only is the inside nice but outside is just as awesome of an atmosphere with the Clinton river next to us, a park, and we have a pool! i highly recommended! Ps. There's even a walk in closet&laundry room in the master bedroom!

This was such a horrific experience, I don't know where to start. So, I'll start with the unsecured…read moreonline payment system in which the complex exposed all of their tenants' personal information to potential compromise for a full 6 months before I finally got them to fix it. POTENTIAL COMPROMISE OF TENANTS' CREDIT CARD INFORMATION: If you used Riverland Woods' online payment system at any point before mid July, 2014, your credit card information may have been compromised. You should immediately report this to your card issuer and have them send you a replacement. And, by the way, I believe they're required to pay for at least 12 months of credit protection service when they commit an error this huge. You'll have to check on current law, but that's what most companies have been held to in recent years. See: Target, Home Depot, etc. They were running the online payment site with NO encryption. For those who are not information-security savvy, this is the equivalent of shouting your credit card information across a crowded room and hoping that nobody writes it down. I reported this to the office manager when they first began accepting online payments. I told them that they're taking credit card info with no encryption, ie: zero security. The manager insisted that this was not true, despite me emailing screenshots showing that the page was not encrypted. I gave them an easy way to check it themselves - If the little padlock icon does not appear (in Chrome, it's on the left side of the address bar), your info is not encrypted. They brushed this off. So, I refrained from using their online payment system at this point. In July, I was not in town to pay in person, so I had to use their online system. I alerted the manager once more that the system was still unencrypted. The response? They LAUGHED at me. At this point, I went over the manager's head and called the company who owns the property. They thanked me for alerting them. One hour later, they called back and left a voicemail to say that they had their "web guy" fix the issue, and it should now be safe to use. They then thanked me again for coming directly to them to report this, since the manager on site obviously didn't care that their tenents' identity info was being so carelessly compromised. The very next day, the manager of the property tried to show their wrath at my going over their head... by posting a threat of eviction on my door. I took it into the office, put it on their desk, and advised them to tear it up, unless they wanted to get in legal trouble. I never heard from them again on this issue. 'EXPLOSION' IN ADJACENT APARTMENT, CAUSING DAMAGE TO MY PROPERTY: One day, I came home from work at 8pm to find that water was pouring out of my ceiling onto the kitchen floor and over my dining room. I called maintenance, and they just came over and put buckets underneath the water streams. They said that there was an 'explosion' in another apartment adjacent to mine. In speaking to a friend of mine who does maintenance at another complex, I was told that when this sort of thing happens, they're supposed to immediately check all adjacent apartments for damage. They obviously had not done this. My kitchen was ruined and I lost a ton of personal property. The ceilings were falling through, the table was covered in water that had been pouring all day, the counters and floor were all covered in water that had been pouring all day as well. Their response to my loss of personal property, which included a brand new wooden kitchen table, and a bunch of electronic equipment, was that "they're not responsible for property damage", and that I should "place a claim with my personal insurance". They're wrong, of course, as this was damage to my personal property directly caused by negligence of the apartment complex in keeping their building and infrastructure sound. As the law puts it, "...in good working order". They sent a guy a few days later who cut a huge hole in my kitchen ceiling. It stayed this way for almost 2 weeks. Their way of "fixing" what happened? They offered a $50 credit on my rent. Despite the 4 figure damage they caused to my personal property. PIPES CONSTANTLY FROZEN: Whenever the temperature outside hit 32 degrees F, or lower, the bath tub pipes were frozen. Of course, this means you can't use your own shower until they get someone over to fix it. This happened dozens of times. In fact, right before I moved out, it was happening every single day. I had to hold a hair dryer aimed directly at the pipes for 10 to 20 minutes to thaw it out enough so that water would drain. Every single time. They could've spent a few bucks on insulation, but no. There's plenty more I could tell you, but, I'll just leave it at this: Go elsewhere. You'll be happier that you did.

our lights are so much brighter- we had worn out ceiling lights !…read morethanks for the speedy service!! great customer service too!

Very safe the power never goes out everything is very close Great township to live in lots of…read moreshopping

Unprofessional management and dirty complex. Neighbors are disrespectful and loud. A leak from the…read morekitchen damaged my property. Dogs use your yard as a bathroom. Live anywhere else, its just not worth the trouble!!

This was a top notch, gold star experience renting an apartment at Cedar Valley. The staff is one…read moreof the best I have encountered. I highly recommend this property. Great facility and wonderful team working there.

I have now lived at Woodland Meadows for almost a year and I still thing it is a wonderful place to…read morelive. I have had no problems, the front office people are wonderful, I enjoy all of the fun activities that they do and I feel right at home and safe. I honestly have no complaints!

Do not move in there are people breaking into cars at the location. The company got rid of security…read moreat the location. Then was told they could not do anything regarding lease after incident happened. DO NOT MOVE IN

Bait and switch pure and simple. They advertise an apartment for $733/months. But If you call and…read moreask about it, they only talked about the thousand dollar apartments that aren't equipped like the $733 ones then they hang up!!! .

Great location, neighbors are nice and the community is quiet (making work from home very doable)…read more Apartments are spacious with tons of storage and the internet speeds are unmatched 10/10. Management team is always helpful and does fun events like food trucks or tye-die events for kids. They also have snacks and beverages available at all times for residents. Maintenance is great, they answer emergency requests almost immediately. Some maintenance requests are not fulfilled effectively, leading to the same request being submitted multiple times. The resident portal is easy to use and they now offer rent payment plans to help with your financial needs which is very considerate. I think this community is great. I had a year and a half lease and just renewed for an additional year and a half. Overall, I've been very pleased with my time here. I've lived in numerous apartments (over 6) so I have a good amount to compare the experience to. Definitely in my top two.

I lived in a Virginia Ave. apartment from March '16-'17 and had a good experience overall. Brian is…read morea good landlord being quick to respond and attentive when needed. I liked dealing directly with him and his wife to do everything from the apartment showing, paperwork, and sending maintenance requests. The smaller overhead means that their listings are less expensive than other options within walking distance to downtown Royal Oak. Believe me, I searched a lot...

From the owner: Virginia Avenue Apartments specializes in rental apartments & houses in the downtown Royal Oak &…read moreFerndale area.

Move out day!!im finally moving out of this horrible place. Check time between 9am and 4 pm. How…read moreunprofessional can you get! Give me a tim They put entirely too much money and effort into the grounds-- which aren't that great. The building I have been in has had siding falling off. The windows are super cheap. The people that live above me are a MASSIVE problem. Weed and noise are constant issues here. This place is definitely a section 8 apartment complex and it shows. The maintenance staff is extremely lazy and does just the minimum to get by. Rent is very high for what you get here Best part is they don't pro rate rent! I paid a full month and they are happy to get me out here.

DO NOT RENT HERE!! Filed a dispute w/ Paragon (Lakeside…read moreVillage main company), they didn't even bother call me to discuss issue regarding damages w/ carpet ($770), just threatened legal action. As I mentioned the washer busted (20+ yo, original stackable) overflowed and the carpet lifted and that's my fault, how? They didn't even fix the floor in the laundry area after replacing the units or clean the carpet (there were rat droppings flowing out of the closet during flood). This is a warning, this company is criminal. It would cost me more to fight than just pay. Be at the move out walk through, take pictures at move in or you will pay dearly.

This place gets some bad reviews, and quite frankly I'm not 100% in love with living here, but I've…read morebeen here for 4 years, about to sign on another year for a solid 5. Here is my honest review with pros and cons: -Pros: cheap, good distance from all of the shopping centers, right next to M-59, dog friendly, has a dog park, maintenance comes within a couple of hours, emergency maintenance after hours comes relatively fast, two full bathrooms in two bedroom units, Shelby Twp PD is always patrolling (I find that to be a good thing), snow removal is somewhat decent, lawn care is somewhat decent, never had to struggle to get in contact with leasing office, somewhat friendly people living here -Cons: squirrels living inside the walls, neighbors NEVER pick up dog poop, can hear upstairs neighbor walking very easily, a lot of small bugs (traps and sprays will be your friend), windows don't offer well insulation in winter, carpet is cheap, paint inside the bathroom tears easily, maintenance does the bare minimum 90% of the time, neighbors throw their cigarette butts all over the grass Moral of the story; it's an OK place to live if you're on a budget. It gets the job done without a ton of stress. Just be mindful that you get what you pay for. This isn't a 5 star place, but it isn't a dump either.

My co-worker applied to these apartments and was denied because their system couldn't verify her…read moreincome due to it not connecting to her bank. They told her paper statements and / or screenshots of the statements would not work because her checks from the company are hand written. They were incredibly rude about them being 10-99. Sounds like they are unwilling to work with people who can prove they make enough simply because of their banks / how they get paid. She did also send in her IRS tax form which they claimed did not work. Sounds like 10-99 discrimination to me! ***They also would not refund her app fee even though the problem was not on her end.