I've been coming to Prime Leaf for a while and have always had great experiences, which is why this stood out. When I checked in today, the security guard told me, "Next time, try and park in the lines better." My car was still within my parking space. The spots are angled, and while I was close to one of the lines, I wasn't over it. There were only about three cars in the parking lot, so the comment felt unnecessary. What made it even more uncomfortable was that after I walked inside, I turned around and noticed he was just staring at me while I was checking in. The interaction felt cold, awkward, and unwelcoming. I'm sharing this because first impressions matter. The security guard is the first person customers interact with, and I hope this was just an isolated incident because everyone else at Prime Leaf has always been friendly and welcoming. Date was 8/2 around 6-7 pm! read more

Workers are totally unprofessional and yell at customers with a sense of entitlement. Definitely don't recommend.

Great people Large variety They let me bring my dog I prefer the park location over speedway read more

Excellent variety of high-end cannabis. Bud Tenders are knowledgeable and you'll always get the answer to any question re: cannabis products. When I go to the Park Ave store, it feels like family. read more

Super friendly and informative staff! They have great daily deals that are easily accessible online. I love that if you know what you want, you tell them at the check-in counter and then checkout very quickly. But if you want to shop around or have some questions, you head to the back and get to chat with their staff to get more personalized recommendations. The location has sufficient parking, and it always feels safe. The thoughtfulness of the staff is really what keeps us coming back though! read more

Easily some of the best staff and dispensaries in Arizona. The team here always takes time to make the most educated options available. They are wellness experts. Amazing Staff - Jack, Dakota, Trinity, Tom in security, Hunter, John, Max, Taylor and all others, we love them dearly. They also carry "Halo Infusions" edibles and Topicals which are the best in Arizona (photos attached). Situated conveniently just north of the busy University of Arizona within a historic barrio neighborhood. read more

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This place has the absolute worst customer service of any dispensary in any state I've ever been in and I've been to a ton. Cartridges are always missing large chunks as well I get it's not theirs but they can choose to say something or buy other product. Entitled employees have ruined the experience there. Tons of better options in town read more

Been a Prime Leaf customer for many years. No more. The system they have is crap. They can't handle large numbers at one time. Help stands around when they are needed. Some of the employees are rude.​ read more

I always come to prime leaf and have spent a lot of money here. They have a good selection. With that being said. The little man with curly hair working in the front made us feel very unwelcomed. He was very rude and sassy. I was there on May 29th around 7 pm. Will not be returning read more

I love when the item i want is on sale for $25 only for it to be raised to $45 at checkout, but now it's $50 because they round it to the nearest tenth. At the very end the charge i got was $52.25. They also tried charging it twice and both charges came from different people. Long story short this place is working very hard to earn a "going postal" type incident, and I say that out of generality. read more

Been going here since I turned 21 last year. Security guy had some weird power trip and called my id fake when I'm 22 years old turning 23 in two months. Not going here anymore read more

The place is full of extremely unhelpful, rude, and inexperienced employees that would rather hit on your significant other than actually do their jobs. read more

Outstanding dispensary! Great customer service, some of the friendliest budtenders I've met. Selection is insane, they even do bulk flower by the gram, literal no one else is still doing it this way! This is for sure my go to spot now read more

Today April 29, 2025 I went to PL to get some "hold me over to payday smoke". Basically, I was low on funds So I had to shop instead of just grabbing my regular product. I was assisted by a girl child named Taylor. She was completely rude, impatient, impolite, bothered and didn't want to take a moment to listen. She had no knowledge whatsoever about the product to offer. I've gone to PL for years and seen staff come and go with a few dedicated peopl. it has gotten to the point that I won't even shop at their store on Speedway. The staff on park have ALWAYS been polite, positive and helpful until today when I received the worst service ever from Taylor. I hope you find something to be happy about at some stage in her life. read more

Good prices sometimes with sales. Employees hit or miss with attentiveness and overall attitude. Today was not good. Multiple people talking and laughing rather than helping me. read more

Feel the counter salesman was rude or arrogant. I asked for the least expensive indica pre rolls . He shows me a chart with at least 50 items, several columns, multiple colors . He didn't want to answer questions, he said the price was by the name but there was 3 prices by each name - pain in the ass !!! I feel he could of at least made a recommendation or tell me if something was popular.j read more

Poor customer service and poor quality. Went to get a cartridge from park Ave location. Cartridge came apart after 2 uses the very next day and dripped all into my bag ruining it. Went to return it and manager was less than helpful. Would not recommend this location read more