Absolutely terrible company and they know it. they do not care about customers and we have to take…read moreit because our schools use them. I have paid for portraits that they never sent. Another one of my kids had an appt and nobody was there. You cannot call th because you only get an answer machine and have to wait around for them to call you back. then it is a big song and dance where they are right and you are wrong. I have been dealing with this company and my three kids for 9 years and never had a good experience with them. absolutely awful company.

Be very careful with what you order !!! I paid $180 for 6…read morepictures and downloads were not included,where placing my order it mentioned downloads will be send withing few weeks.Just got an email that I didn't pay for downloads. This company is VERY VERY EXPENSIVE Ridiculous !!

Great customer focus! Their representatives communicate the potential problems and are honest about…read morepotential repair costs.

I sent them a damaged and squirrley pana/lumix with multiple issues........the staff handled a time…read moresensitive repair with skill and flexibility...over several contacts regarding parts and timing, they were very communicative and the final result is superb.......

Needed a photo for my passport renewal. I'm old so I decided I deserved a photo with better…read morelighting than at Walgreens. And that's what I got. I'm still old in the photo but I look less scary than in my previous passport photo. They were fast and efficient and easy to park as well! And I think the cost was about the same.

Evanstonians just head here for all your government 2x2 reqs. . CVS central, Walmart Greenbay Rd…read moreand PhotoAid all failed me. I should have just gone to Duron and saved myself 120 dollars in uber and wasted usb and photo payments. Paying it forward and leaving a review!!! DURON gets it done fuss free.

Excellent service in digitalization of your old tapes with family video clips. Igor is easygoing…read moreand comes across as being very friendly while being professional about introducing the services he offers. He's also a photographer for your important events, and he matts your photos if that's the service you are looking for. His prices are very reasonable, and the waiting time is nothing like any place I've ever gone to. Once the wk is done, he'll communicate with you and that's it! Easy as eating delicious American Pie.

Igor is the best! He is always friendly and extremely patient with me when I have technical…read morequestions or am being a perfectionist with my print expectations. I have used Vip Pro Lab for many years as a professional photographer and always appreciate his knowledge and expertise! He is also an excellent videographer and does amazing and affordable work in Photoshop when requested. If you are looking for quality work this lab is a must! Peggy L.

I needed an updated headshot on short notice. Sergei was able to meet me at his studio on a Sunday…read moremorning and in 30 minutes, took about 50 pictures, constantly making adjustments to the lighting and my pose until we were both sure that he had taken the right shot. The level of professionalism and expertise can't be overstated. He tailored the lighting and background to match my suit choice and the image I wanted to portray in my headshot. After the session, he sent me all of the shots, and once I chose one, he spent the time needed to touch it up and make it a spectacular image. Within a week, I had my finished shot and couldn't be happier!

Mr. Zhukov did my son's 3months photo shooting, inside and outside. It was a great experience…read moreworking with him. He has passion and spirit with creativities. I like all photos!

Beautiful photos but more importantly great experience with the photographer and our newborn…read more Sandra has been photographing babies for 13 years and it showed! So professional and courteous. We loved the session and the outcome.

From start-to-finish, working with Sweet Me Photography was effortless. They were responsive,…read morereasonably priced, and amazing. We loved our photos! Cheryl is a baby whisperer; she knows exactly what she's doing and is thoughtful yet efficient. She was punctual and prepared, even welcoming input on colors and accessories. The process was seamless, and turnaround on high quality photos was quick. Highly recommend Sweet Me Photography!

I want to give a special shout-out to Shakena! She had solid communication and made my online order…read moreto collection seamless! This location is always polite, efficient and convenient! The materials printed and laminated were great quality and allowed me to cut and customize later at home. I sent this order in yesterday and it was ready this morning. Shakena gave me a call to let me know everything was set for me to pick up at my convenience. Thank you!

This has nothing to do with the people at the store but Fedx it self. I paid $46 to have a letter…read moresent overnight delivered by 10:30 a.m. the next day. By 1;30 p.m. the next day my tracking app said deliver by end of day. I have never dealt with a worse customer service department and if you think the is a chance of getting a refund for get it and use UPS next time.