Heather did a great job on my hair yesterday. I have a ton of thick curly and wavy hair that can be…read moredifficult to tame. Masks are worn and they socially distance which is great. Heather was thoughtful and discussed what I wanted and followed through. I will definitely be back.

I had a specific request for my hair cut. I spent MONTHS growing it out. I wanted a layered shag. I…read moresaid cut it so if you hung me upside down, my hair would be straight across the same length. I asked if she could do that. She said yes. Well now I have to spend $ at another salon to try to fix it before a special occasion next week.

Barbara offers professional hair care and massage therapy in a quiet and relaxing atmosphere…read more She gives great haircuts -- she understands the different ways that different customers' hair grows, and she gives most of her customers cuts and styles that can be maintained without little or no fuss ("blow and go") because the cuts were done right. She also does hair color, I've never tried a massage, but I have a hunch that she understands muscles as well as she understands hair, and treats them accordingly... The shop even has a great view -- it overlooks Gum Hollow Creek and a wooded hillside on the other side of the creek.

Best around. Sheri does my beard. All the ladies are very talented…read more I have recommended several people and they all state their satisfaction.

I went to Backstage salon in oak ridge and I'm so happy I did... Miranda is the best at baylage, if…read moreyou want a good experience with a new look... Miranda is your girl... Fantastic person and so sweet and even better she is the best I've ever been to....So ask for MIRANDA

My stylist forgot to reach out to me and I had to contact a different stylist to reach out to her…read moreweeks later. She was an hour late and didn't even give me the haircut I came in for. Here are my inspiration photos and then what she did to my hair. It was $275 before tip (and I still tipped 20%, because I'm a decent person). I think it's safe to say I didn't get what I came for at all. She was super excited to do my hair, so I assumed she would do it well. This was my first time in 6 years getting my hair professionally done instead of just doing it myself. I will continue to do my hair myself, as it's clear I cannot trust others to do it for me.

I booked an appointment at Salon Haven specifically with a stylist named Christina after a trusted…read morerecommendation. When I called, I was told she wasn't available Saturday but had an opening Friday at 10:30, which I booked and received a confirmation text for with Christina. When we arrived, no one introduced the stylist or mentioned any change. My daughter was taken back, and we went through the entire appointment under the impression she was with Christina. The haircut itself was not what was requested. My daughter brought reference photos, but the bangs were cut far too short and uneven, and the layering was incorrect. It was only after we left that I realized the stylist was not Christina at all. The business card we were handed when leaving said "Bailey," who isn't even listed on their website. The lack of transparency is unacceptable. If a client books with a specific stylist, they should be clearly informed of any changes beforehand. We would not have booked this appointment otherwise. To make matters worse, I reached out to the salon via email weeks ago to resolve this and never received any response. No acknowledgment, no follow-up, nothing. This appointment was for my daughter's birthday, which makes the experience even more disappointing. Based on both the service and the complete lack of accountability afterward, I would never recommend this salon.

Please beware! Esther completely ruined my hair color. I had an appointment for a full highlight…read moreand she did not let my hair lift properly. I asked for a second highlight and again it was not lifted to a proper color. After 2 purple shampoos and a toner my hair was still left blotchy and orange to which I told her it wasn't okay and esther acted annoyed and told me "there's not much else I can do" after 3 1/2 hours in her chair I had to just leave and make an appointment at a real salon to get a color correction costing me $240. While the "manager" called me back the next day to say she would give me a refund the call only lasted 46 seconds where she said she would provide me a refund but asked no questions to as what happened or who did my hair. Offered no apology for the time wasted or the extra money I wasted getting my hair done or the fact my scalp was left raw and potentially my hair could have burnt off

Been there 40 years. Never again. Messed up my time because one person scheduled it and then…read moresomeone else rescheduled but put in a different time unbeknownst to me so then I end up showing up at the wrong time. I complained and then I was accused of being rude , no accountability on their lack of communications. No manager to report to or call me in return to see what had happened. No customer service for someone that was giving them business for 40+ years.

employees are not friendly or welcoming. management is very unhappy to be there. they will continue…read morelosing customers & have negative reviews if they don't fix things.

My family can stress out a stress management specialist, which causes me to have stress breakouts…read moreevery single time I travel South to Tennessee. With that being said, I had to make an emergency trip to Ulta for some spot treatment to add to my arsenal. The wonderful man that suggested Murad, it made me skeptical when he started to sing its praises and how it would clear up a spot the next day when applied three times a day. While the spot treatment did not completely make the spot disappear the next day, but the spot treatment did drastically decreases the size of the spot. I am so glad I was able to stop here for the wonderful customer service the customer service/product specialist provided and helped me find the best product for my issue. When I visit Oak Ridge again and need products, I will make this my "go to."

I went here requesting permanent beach waves large ones. Was informed those big curls are by…read morecurling iron which sucked but okay. Then I asked for copper hair and showed a picture. Was told okay and got auburn at best. So now I look like a burgandy clown and this was before christmas portraits for the family. To insult me further, hair dresser assured me it would lighten after washing. I explained it was too brown and was told it would look fire engine red. Place did average on the hair cut. Bangs were not inverted V shape like i wanted, even after showing a picture. So expensive and so disappointing. I rarely get to have my hair done. I guess you gotta spend $500 to get an honest salon. I'll just dye it myself once this garbage washes out and thank god it does. Oh and wasn't even asked about that, just decided to do demi-permanent. Which I'm glad it is since it's botched but still should have been informed BEFORE applying.

The website clearly states that they do gel manicures; however, when I called to make an…read moreappointment today the person, I spoke with said that they ' do not have anyone here who does gel manicures'. Disappointed.

Lady Di (Anna) is our go-to girl for all things color and cut! She is an artistic master who can…read morebuzz designs under your hair, find the perfect color to compliment your tone, and create a beautiful bevel. She continuously learns the newest and trendiest techniques from Atlanta...she is the real deal and her work is complimented every time I leave her chair!

Mother in law went she needed to go get it fixed after they cut it 2 times don't think she will go…read moreback .

I recently went back to check out their haircut and color services and let me tell you...they're…read moreGOOD at hair! They may not have been what I expected for nails, but they know hair and color! Absolutely go see them for your hair needs...excellent and friendly folks!!

My wife had her hair washed, blown and partially curled on Friday for Sam and Ashley's rehearsal…read moredinner and Saturday for their wedding. Her hair was done by the owner of this delightful old world looking beauty salon and came out looking even more marvelous and beautiful.