I've driven by this shop forever and when I needed a new rash guard stopped in... Rachel, the woman working that day, was super helpful and friendly. I was surprised at how much is packed in this place. Everything you'd expect in a surf shop--surfboards, stand-up paddle boards, skimboards, kayaks, bodyboards, skateboards, swimwear, beach stuff, watches, and a lot more... When most of the other surf shops haven't opened for the season yet, this saved me a drive farther up Cape read more

Good selection, and still somehow quite a bit of options considering the inside is TINY. Service is always super friendly, and the prices are the same as all across the cape. Unless of course you go to tj max lol. read more

Best surf shop on the cape. Don't let the size fool you. I've been going there for years have everything you need for surf and paddle and some great original design swag. Matt the owner is a legend read more

Super well informed staff, gave us the full rundown on skimboards--the materials and size differences.

This is your second choice in the area. Nauset surf is your first. The staff accosts you when you enter and tries to give you advice you don't need. Then they try to hustle you out the door so you don't touch anything. Ugh. Have fun. read more

My daughter really enjoyed this shop. Some things were a bit too pricey for my wallet. But she did find a fee items in our budget. Cool place to stop at in Orleans. read more

The woman who helped us was just wonderful. We needed a rash guard for my daughter and she helped us find the perfect one. Also got several great t shirts and an umbrella for the beach. If you need anything for the beach, please go to The Pump House Surf Shop!!!! read more

Best surf shop on the Cape. Pump House is a real Mom & Pop run by super sweet folks. Perfect for all last minute beach needs! Even swooped up one of my favorite pairs of Nikes here. This spot has been my lifeline on numerous occasions! Couldn't recommend it more! read more

Don't surf anymore but sure wish I did. When the surfing craze hit in the 60's I was seriously into waterskiing. Well, not as romantic but then again I lived on a lake. So the years go by and now i live in some way through the activities of my daughters who are both athletic and enjoy all things water related. We live on the bay known as Pleasant in a small seaside village on Cape Cod. There I am talking to my good friend Michael who owns the Goose and I ask "who sells paddle boards?" His reply is quick and surprising....."just bought two for my girls and I will bring them by later after I finish this brew!" Wow here he comes in his truck and Molly is quick to grab the first board and takes to it. Kate's on it the next day and disappears down the bay. She's hooked. So on Mike's direction and good advice into the Pump House I go. I ask for the two owners Jamie and Matt who are knee deep in customers, t-shirts, sandals and bathing suits. Thank your lucky stars for a/c as it was 92 outside and this place is packed with all things beach, surf and a good time. Super professional are both Jamie and Matt. Deferring to each other when a question is better suited for the other. Quickly done and probably the fastest two paddle board sale of all time (Jungle boards if you need to know). In and out.....pick them up tomorrow. I'm feeling young again. The music inside, the posters, the bikinis the atmosphere have me wanting to fire up the "little deuce coupe!" But instead, I climb into the F350 which has the engine running with the a/c at full tilt and I flick to satellite Sirius radio to the 60's station trying to find some Jan and Dean! Great spot, fun staff, good selection with lessons of all types, rentals and more. Go there. read more

All your beach, surf and skate needs in on location. Used to go to the other surf shop across the street until I started to check out this place. Am continually amazed by how much stuff they pack in such a small store. They are always changing their inventory and work really hard to try to figure out what is "in" for the season. Matt and Jamie are great at remembering all their "regulars" names which makes you feel special. Their midnight madness sale in august Rocks!!! I love stopping by this shop. Their pump house t-shirts change annually and are a keeper. I never feel rushed in there and are always taken care of no matter how busy they are. Overall highly recommend. read more

Super cool surf shop run by two really great guys. They have hired some great sales girls as well. I have attended a SUP clinic put on by these folks before but stopped in today for my first time. Top notch surf duds and boards. Killer selection of uber cute hats, bags, and clothing. I bought a cute pair of Teeki leggings and a Volcom dress today. Love this place..stop next door at The Knack for lunch and you will be in heaven. Oh, you can SUP behind the store in town cove. We did and loved it. read more

Matt, the owner, is an amazingly nice guy and an authentic surf nomad. This is a must shop when in Orleans. Matt is always there and now along with his wife Jaime they run one of the best surf shops on the Cape. Whether you are looking for surf shorts, flip flops, your favorite surf brand's baseball cap or perhaps even a surfboard or surf lessons this is your destination. Matt opened the Pump House at just 17 years of age and has been voted Best of Boston. read more

Wow - these guys (and gals) rock! Extremely friendly and very helpful. Rented a few SUPs and wet suits for my kids. The customer service is amazing and quick. Less than 10 minutes from the time I walked in until they had the boards strapped to the roof of my car. Paul (I think that's his name - Tufts student?) was great. The store is packed with a ton of gear......couldn't pull my kids out of the store. Quick tip - come in shortly before they close and rent whatever you need for the next day and they'll only charge you for one day. Saves time in the morning if you're an early riser. Oh, for comparison purposes, I trekked across the street to check out the competition. Not worth your time! Rude girl at the counter - sorry I asked you a question and you were so bothered. Won't be going back. I like to do business with people who want to do business with me. Pump House - see ya next summer!!! read more

After searching all over the area for kids life jackets, I finally found them here! The staff was really friendly and helpful. I was so impressed with this shop. Really well stocked and friendly staff. read more

The BEST selection of bikinis & super-cute clothes & jewelry, and they have the nicest, friendliest, most helpful staff ever. Every time I'm in town I pop in to check out the new goods (and always end up leaving with something I love). Jamie has great taste in her selections for the women's boutique! Thanks you guys! I'll be back soon for more. read more

Good vibe...tshirts look cool. Would never have stopped the outside looks touristy. Inside is cool, but they could really use a bigger store. read more

Super fun shop. The staff is super knowledgeable and they make you feel right at home. I get my bikinis there every time I go to Cape Cod. Recommend if you are in the area. read more

I got my favorite sweatshirt here and my boyfriend a hat that he never takes off... This is the greatest little shop on the Cape.

We came in for a bathing suit because the selection is phenomenal!! Walking out with much more!! The staff went above and beyond assisting my daughter with suggestions for the best fit which was extremely helpful. I would suggest this as a stop for anyone in search of a cool shopping experience and AWESOME people!! Sarah from CT read more

Nice selections! We were there this past weekend and they had great sales. Staffs are friendly and helpful.

We LOVE the Pump House Surf Shop!! We rent a paddle board from them every year while we are in Cape Cod. We usually do Christmas and birthday shopping as well because they have a wide selection of apparel, accessories, and much more. Matt, Jamie, and their staff are first rate!! They are extremely helpful and knowledgeable! read more

The Pump House Surf Shop - Our board rental from the Pump House Surf Shop! - Surf Shop Near Me - Orleans, Massachusetts

Super friendly staff, affordable prices for rash guards, boogie boards and hats. Small but cozy. Loved it and would go shop there again for any beach needs. read more

Justin H... I appreciate your feedback. No doubt, the Pump House deserves some credit for being there as a surf shop on the cape. You are however incorrect in making the assumption that I do not own any surfboards, and therefore would not be a good judge of a surf shop. I own two boards. I just didn't have a board that day. I've been a surfer for 20 years and have a lot of experience out in the waves. So I think that I am probably an adequate judge of surf shops. So in reviewing the Pump House, I did review myself first, as you suggested. Internet poker? No, I don't play that either. I spend time at the beach whenever I can. It's not as often these days, but I enjoy a great swell just like any other surfer. The next day I was up in Rye, NH surfing the tail end of Hurricane Bill and it was sweet. I was even surfing with my own board that day. So, I absolutely stand by my review of the Pump House. Any *experienced* surfer who needs to rent a board on the cape during a tropical storm is much better served by the totally cool and accommodating folks north of the rotary. Furthermore, I really don't think that I am mis-directing others with my review. You're right, if you need some flip flops, or some surf trunks, then the Pump House is probably fine for that type of thing. But if you need to rent a board when the waves aren't flat, I still suggest that north of the rotary on route 6 is the place. Now, I am not a local, nor do I know the owners personally, I am just providing my opinion, and I stand by my review. read more

My wife and I went to the Cape to visit my parents and met with my sister nephew and Bro-in-law. We went to Pumphouse to get a couple stand up paddle boards (and all the sweatshirts). Matt and Jamie are both super knowledgeable about all the gear they sell and rent, and have literally got years of local insight between them. The staff on hand is just as quick to lend a hand and answer any questions you may have. A young man named Ben helped me load the boards and set us up with appropriate paddles etc with a smile on his face and made the rental even easier. I go to and from the Cape at least twice a season and have not once missed a chance to check in at Pumphouse. Do yourself a favor and don't waste your time; got to Pumphouse for ALL your beach related needs! read more

Love this place. Great selection of boards, sunglasses, clothes,etc. Owner Jamie is incredibly knowledgeable and a very nice, chill lady.

Not all it's cracked up to be!! Last week, we paid $300 for surf lessons for 4 people and we were supposed to have 2 instructors. Pump House's website said 1-2 people (per instructor). It has since been changed, hmmm. When we called to make the reservations, we confirmed that "Dave" and his "assistant" would be there for the 1-hr lesson. The beach was very crowded on the day of the lesson and we only got in the water for about 40 minutes with just one instructor. Dave was nice and knew what he was doing, but we did not get what we paid for. We would have gotten a lot more help surfing with 2 instructors rather than one. We called to discuss this with the Pump House and were really disappointed with their response. $300 is a lot of money to sit in shark-infested waters watching people try to surf! read more

Love this place! We've been shopping here for years. Their selection is smaller than some other local shops but always with more I can't resist getting. We bought our oldest son his first skateboard and helmet and the guys (and gals!) were super helpful and patient - even with our crew of little boys running around. We always look forward to our next visit. read more

Wanted to rent 2 stand-up paddle boards for the day. Came at 5:00pm and was told by the owner(wife) that next day rentals were not possible until 6:00pm and they would not accept a reservation but they currently had 3 available. Returned at 5:50pm and was told that all of the paddle boards were already rented for the next day by the owner (husband) and to come back at 9:00am tomorrow. The wife had no comment. Are you kidding me? WE WILL NEVER RETURN TO YOUR STORE. read more

This place just lost a customer. Walked in to buy a bar of wax and was told to come back in 5 minutes when they open. Can't help out a fellow surfer? Keep the door shut if your closed, kook. read more

Recently rented two SUP Boards for 9 days and would never go back. The owner (I believe) was incredibly rude upon returning the boards. When asking a question he told me to no longer speak. He nickle and dimed everything. We inspected one of the boards upon the rental and the other he said was okay and just loaded in my car. That was a mistake, the post inspection of the boards took over 30 minutes. My recommendation is to make sure that you complete a full inspection on the board speak up for every small mark because when you return the board he will bring it up and charge you for it! I would not return this shop because of the service quality and how rude the staff was when spending over $700. I would choose to support other local surf shops in the area. read more