Bad customer service. Called via phone and was put on hold more than 15 mins. This is unacceptable…read morefrom a business management perspective.

These guys sell trash products. Look at how these precast concrete caps they sold me just…read moredeteriorated after 5 years? If you want products that will fall apart after 5 years then come to this place.

Who knew selecting a new roof could be such a project? With so many shapes, sizes, colours,…read morestyles, & textures to choose from it can make your head spin! Add on the fact that some roofs seem to change their appearance depending on your home's paint colour & time of day! Needless to say it's taken me awhile to select a new roof. But...when I finally made my decision, you'll never guess what happened...the materials I wanted were out of stock almost everywhere due to a roofing materials shortage! Go figure. After an extensive search & checking with several roofing supply companies, a number of contractors recommended JB Wholesale Roofing & Building Supplies. They offer a large selection of designer & luxury shingles, clay tile, & regular shingles. Although JB has several locations, I found that the Santa Fe Springs location was the most helpful. Not only did they give me a few complimentary samples to take home, but they were patient with all my questions, & shared their expertise regarding which colours & styles may look good on my home considering the proposed new paint colour & pitch of the roof. When my materials finally came in, JB arrived at the site on time & had a large crew of guys who were very professional. Due to the large quantity & heavier weight of the materials for my particular roof, they even loaded the roofing materials onto the roof with a large crane! Very cool! They not only worked together seamlessly & professionally like a well-oiled machine, but they respected my neighbours, took steps to protect my property, & caused no damage (to my knowledge). Even after the job was done, JB still answered any questions, concerns, & requests I had. If you're in need of a new roof, I highly recommend JB. Thank you JB Wholesale Roofing & Building Supplies! I LOVE my new roof! Tip: The address currently listed on Yelp in Norwalk is NOT a valid address. Just in case the update I've suggested to Yelp doesn't get posted, here's the correct address: 13105 Lakeland Road. Santa Fe Springs, CA. 90670

Fast response time and great prices! My boyfriend and I are replacing our roof and we needed the…read morematerials ASAP so we can plan the inspection & install for the same week. We were actually recommended to another popular roofing supplier but they were definitely not the friendliest and their earliest delivery would be in two weeks. We looked on Yelp and found JB Wholesale and so glad we found them. My boyfriend called, was able to make an order in person and get same day delivery (luckily they had our materials in stock). The employees were friendly, professional and overall great to work with, would highly recommend to everyone for roofing materials. ** Their location on Yelp is outdated, they are now in Santa Fe Springs.

They were Very Helpful and even on the phone they were willing to look things up and call back with…read morephotos of what they had in stock.

Great spot! Was looking for some small white rock and small lava rock for a planter I just built…read more The yard is kind of small but it's organized down to a science! They have literally everything contractors could possibly need from sand, P gravel, stone, rocks, brick, decorative concrete pavers, large landscape boulders, mortar, everything. I didn't need much, as my planter is only about 7' by 2' max, and I was afraid that maybe they didn't do small sales - but they did and I was able to fill 2 5 gal buckets when what I needed :) I was able to find small/ medium white rocks and also brown lava rocks. The Only thing they don't have is small black lava rock but they do have that in a medium size :) The younger guy that works there also offered to help me get my stone together. Chivalry is not dead folks LOL! So that was appreciated. I don't know what I was thinking, by showing up without a shovel, but they let me use one of theirs.

I was looking for a place that I could buy roofing material and not go to Home Depot. I went to our…read morelocal lumber mill, and they had recommended Pacific Supply. I spoke with John there, and after going back-and-forth on design and color, we ended with the charcoal Presidential roof. They have a good selection of roofing, paper, and everything we needed to get our roof done.

Whenever we visit this store, my parents would recall times past. How the business used to be…read morecalled Grossman's when they started coming by for supplies, then Contractor's Warehouse with its old school orange and black logo, and finally for a period of time referred to as HD Supply. Well now it's the CW again, and from the looks of it not much has changed. Still the same long walks down the hallways in relative quiet, unless you are rolling the panel truck like I was. Friendly customer service through the phone when I asked about availability/quantity of corrugated roofing panels. Then at the store the staff would help find the appropriate wood screws. Whereas in the past I remembered older folks staffing the store, now it's mostly younger guys and gals though knowledgeable all the same. Can't put my finger on it, but it does feels different from a Home Depot but in a good way.

The customer service at this store has been very disappointing. While the prices may be lower, the…read morelevel of service is unacceptable. Very few employees speak Spanish, which makes communication difficult for many customers. It is important to have staff who can assist customers in both English and Spanish. In addition, getting help from an employee takes an extremely long time. During my visit, I asked a cashier to hold an item for me while I continued shopping and planned to purchase it. Later, I discovered that the item had been sold to someone else. I found this very frustrating and unprofessional. What was even more disappointing was that the manager did not seem concerned about resolving the situation or addressing my complaint. I do not enjoy shopping here because of the poor customer service. Many of my construction employees and coworkers have shared similar experiences and have told me they avoid this store because of the service. Management and ownership should understand that customer service is just as important as pricing. If customers do not feel valued and respected, they will choose to spend their money elsewhere.

I called around looking for a specific stone as our project was being held up waiting for Thompsons…read moreto get more in. Susanne was so helpful and sourced it and got it for me the same day!

I went to Artesia Building Materials because of the wonderful reviews I read on Yelp…read more The "great" "helpful service" was what really drew me to this business. "Great, helpful service" NOT!!! We walked around for a while trying to get an idea of what was available and what the prices were but since no signage is provided and there was no one there to provide any information, we left. We will have to try someplace else. If they are unable to provide staff to answer questions, then at least put up signs to explain costs and quantities. Ridiculous waste of time.

Brad at Advantage Lumbar provided excellent customer service from the beginning of the process to…read morethe end. My hardwood floor order was delivered in good condition and in a timely manner. I highly recommend this company.

I am writing this review concerning the Cumaru deck boards I recently installed. Initially, I was…read moreextremely impressed. For the first few months after installation, the boards were everything I had hoped for--beautiful, durable-looking, and they gave my deck a fantastic appearance. However, my positive experience was short-lived. We recently had a few days of typical California rain, and I was shocked to find that several of the boards have become significantly deformed and bent. This warping is highly noticeable and has severely compromised the look and, I suspect, the long-term structural integrity of the deck. I purchased Cumaru specifically for its reputation as a hard, dimensionally stable tropical hardwood. To have this kind of warping happen after only a few days of standard rain is deeply disappointing and makes me question the quality control of the specific batch of lumber or perhaps the material's suitability for an environment with even moderate moisture. I truly hope this is an isolated incident with the boards I received. But based on my experience, I would caution future buyers to carefully consider the potential for moisture-related deformation when using these Cumaru deck boards.