Something rarely found in large corporate auto parts stores. Knowledge. Most large parts stores…read moreleave you on hold mostly because they're incompetent. Not here. Skip the chains, buy it here.

I'm a lady who doesn't know much about cars. I love these guys…read more They tried really hard to help with an impossible project, (have to go to the dealer) but they treated me with respect and kindness. I highly recommend them.

I needed a headlight. The staff didn't acknowledge me. Took a phone call while I stood in line. The…read moremanager walked by twice and didn't make eye contact. I was quoted a $26 price for one headlight and $29 for two. I selected the two option. My total came out to $50. When I questioned it, the cashier spun the monitor around as if I was uneducated. I was never offered installation. The worst. I don't trust that I purchased the correct product.

The employees are so rude. They pick up the phone n put you on hold for hours. They don't even…read moremake an acknowledgement, announcement or greeting. They need serious training.

Incredibly helpful team when I needed a new battery a few days ago. They easily removed and…read morediscarded the old and replaced with the new one. I also needed another part that wasn't in stock so they ordered one from another store and had it waiting for me (Earhart location).

Good luck. If you want to waste your time standing in line. Four customers waiting and one person…read moreworking and 2 just having a conversation in back and one was the senior instead of taking care of customers. Left and went to advanced auto parts this location not recommended .

I come to this auto one all the time. I came here recently to get my battery tested. The manager on…read moreduty looked like she was training someone. I gave them my battery to charge up and they told me to come back in a hour. I came back in a hour and a half and the battery was still sitting on the same spot! I had to come back again, and the manager was working alone. I felt bad because she was handling the phones and customers in the store. This location needs to work on hiring new staff and training .

My car broke down due to a bad battery but I was able to get my car to an AutoZone to have it…read morereplaced. When the person checked me out they told me no one could change the battery for me since there was only two people in the entirely empty store but offered me 10% discount on the battery for the trouble. I drove down to the next store and there was only one poor lady working at this specific store and she said she didn't even know how to change a battery anyways. So I'm freaking out sitting in the parking lot having to jumpstart my car every time and going down the list calling every auto zone. They all said the same thing, " sorry there's only two of us". One man even told me that I shouldn't have waited until the end of the day, it was 4pm... After two store visits and four phone calls I finally found a store that said they could help me but it was all the way across town. I explained to him what happened and he told me the other stores just didn't feel like changing it that my car only takes two minutes to change. Which it did only take two minutes but right after he had to ring me up for an entirely different battery because I was sold the wrong one. This time I was not given the discount however so through all this mess I ended up paying more money in the end. Anyways I don't recommend coming to any auto zone ever... so unnecessarily stressful and unprofessional. At least now I know how to change a battery I guess.

If I could I'd give this place zero stars. We have been waiting over 3 hours for a simple tire…read morepatch. They literally took care of other customers before us. The business model is completely flawed and rediculous

I recently brought my vehicle in because one of my tires had a slow leak that needed to be patched…read more Since the shop operates on a first-come, first-served basis, I knew there might be a bit of a wait depending on how busy they were. While the repair took longer than I initially expected, I left feeling very confident that my vehicle was in good hands. I had an interstate drive back home ahead of me, so having a reliable repair was incredibly important. The mechanic understood that I was about to travel a long distance and took the time to thoroughly inspect the tire, locate the source of the leak, and make sure the patch was done properly. They didn't rush the job or cut corners--they made sure everything was safe and ready for the trip. That attention to detail gave me real peace of mind. Instead of worrying about whether the tire would hold up during hours of highway driving, I was able to focus on getting home safely. Since the repair, the tire has held air perfectly with no issues, which really speaks to the quality of their work. If you're looking for a shop that genuinely cares about your safety and takes pride in doing quality work, I highly recommend them. Their professionalism, attention to detail, and commitment to making sure my vehicle was road-ready earned my trust, and I wouldn't hesitate to return for future automotive needs.

City Auto Wreckers in New Orleans on O.G. Tilly is hands down one of the most professional places…read moreI've dealt with. They always go above and beyond to help their customers, even when it's not something that benefits them directly. Sometimes the advice alone is exactly what a customer needs, and they don't hesitate to help. I buy cars from auctions, and sometimes I don't get to look at them first. I recently ended up with a car that had a bad motor, which put me in a real bind. I reached out to Hansel at the wrecking yard, and he was able to assist me with a motor. Even though I didn't make any profit off the car, I was able to break even, and everything checked out perfectly. After replacing the motor, the car had no issues and runs great. Big thanks to Hansel and City Auto Wreckers for being honest, professional, and dependable. I highly recommend them to anyone needing parts, advice, or good customer service.

Great customer service, excellent pricing, good to deal with on hard to find items! If you're…read morelooking for parts they are the go to!

The guys here are super nice, informative and helpful. They basically work on older Land Rovers…read morebut they do business all over the world. I called them to see if they had a part and they were super nice and helpful although they couldn't help me.

Impossible to get an appointment. I tried many times. When your car is broken, you can't wait three…read moreweeks.

Boudreaux's is exactly the type of mechanic that you hope you'll find when you're in need:…read moreprofessional, communicative, knowledgeable, capable, and with great integrity. I've brought my car into them for various issues as it ages and have gotten the care I needed every single time, even with problems that seemed complicated or misleading at first. I highly recommend them.

I brought my Vehicle in on Monday for an AC service, and added on a strut replacement. A couple of…read moredays later I had a battery issue and Ray went above and beyond to take care of me with a fair price with my unexpected battery problem. Very thankful for him and the entire team.

Extremely disappointing experience. My vehicle has been at this shop for over a month, and the…read morebiggest issue has been the lack of thoroughness, urgency, and communication. I was initially given my vehicle back before the full problem was identified, only to have to return it because a major repair was still needed. Since then, there have been additional delays simply because communications weren't being checked or acted on, leaving necessary repairs sitting untouched. I should not have to constantly follow up or physically come to the shop just to make sure someone is checking messages and moving my repair forward. Meanwhile, I'm continuing to incur additional transportation and rental expenses because of these delays. Customers should not have to manage the repair shop themselves to get their vehicle properly fixed. I would not recommend this shop based on my experience.