I really wish I could leave 0 stars. I haven't even gotten an appointment yet..... when I call it…read moregoes to a call center that is not in the US. Do yourself a favor and go to a radiology center where you can speak with someone in this country who can answer and actually schedule an appointment for you. I spent an hour on the phone so far my account wont come up, I can't get any help... its bad.

the one in Germantown is the best community radiology! great staff, caring, and had minimal wait…read moretime. i had the best experience here!

Called to schedule an appointment 10 mins before closing time. Was told I was "first in line bla…read morebla bla" Was on hold for 15 minutes then they hung up on me. Called back immediately and of course they were closed.

I've done my rutine mammogram here. imaging reception is…read moreunfriendly and not collaborative. My mamo result came incomplete since imaging technician hasn't done her work properly it ended up I spend more time and come back for another exposure with waves and it was absolute inconvenient.

I just recently found out about this location when I was making an appointment. What I like the…read moremost is that there is no fee for parking (not like the Bethesda location). There were two entrances to get into the parking lot and once you are parked, the building is right there. The entrance to the building faces Observation Drive. Once parked, enter building 20410, walk up the stairs, go right and WRA will be the 2nd entrance on your right (glass doors). Enter, check in and have a seat. The employees I interacted with were very pleasant, especially the lady at the front desk. Had a great conversation. Once your name is called, you will get the opportunity to check your items into a wooden locker (you are in charge of the key during your appointment). As you check out and retrieve your items, you then just leave the key on the outside of the locker (how you saw it before accessing it). There is signage providing where to dispose of your gown after your appointment. This location has been opened for a year (shared by one of the employees) and just based on service, experience, and location, I will definitely be back for sure.

This is one of the worst places you ever been into. There are a bunch of scammers. Maybe they…read moreshould give me a call to resolve the issue we have with the billing dep and the staff. AS off 10/07/2025 still have not got my refund ???? it has been more then 2 months now.

Particularly rude front desk staff. They act like they are doing you a favor by being the patient…read more Demand that your doctor send you elsewhere which is what I did today. You can tell when a facility has deals/arrangements with doctors and get all the local referrals. They act like they own the market and quality of care and customer service goes down.

I had the worst experience calling this place. The front desk person I spoke to is very rude and…read moreunprofessional. I would not recommend for anyone to use this place.

Nice friendly staff. I didn't make an appointment and did a walk in. Prompt in calling me in. Took…read moreless than 15 minutes to be called in. Clean waiting area and clean rooms. This place was recommended by my chiropractor, good recommendation.

The scheduling experience left much to be desired and brought me pause because if this is the first…read moreimpression, I'm not sure about how the appointment itself would be. I originally called this practice because I had heard they offered a more comfortable open bore MRI experience, but when I asked the scheduler about it she told me that only closed was offered. I told her that the website mentioned it, she then responded that told me she wasn't aware of that. Hmm. Odd. Maybe I need to speak with someone else then? But for now let me just get on the books, I thought. Well, that's when the frustration continued because I found myself repeating basic information over and over and over again. I got to the point where I would intentionally add more pauses when repeating the information, the scheduler would repeat back the information to me...but then moments later would ask me to repeat the same information again. Is this how everyone at the clinic will be? Not listening the first or second time, therefore requiring me, the patient, to constantly repeat myself when it comes to an already uncomfortable experience? It didn't inspire confidence in me, that's for sure. They also talked very low, like they were shy -- I had to ask them to speak louder several times, then they would barely increase the volume. Think just a hair above whisper-soft instead of average tone. The low end of the volume dial on an old radio instead of right in the middle. Now that I'm reading the other reviews here about how their appointments went...I feel like I might have been better off just sticking with the Radiology clinic I normally go to instead of trying a different one. I'd recommend that the clinic train its support staff and coach them on professionalism, as they are often the first-line impression and can sometimes make or break an experience for the patient. Have them speak confidently and in a steady tone (not above a whisper). Teach them active listening skills, ensure that they have decent reasoning skills (the scheduler got my address confused for the doctor's address -- although the MRI order clearly noted which was which). Furthermore, have them versed on what is offered and what isn't. I had to explain to the scheduler what I meant with "wide-open bore MRI" although that's exactly how it was described on the website. Shouldn't they be familiar with that and able to talk to it when a patient asks about it? I'll more than likely go back to my old clinic, at least I know what to expect with them and they've been pretty consistent with their service over the years.

John's Hopkins Medical imaging works like a well oiled machine. I was warmly greeted, when I walked…read morein the door. Before, you know it, it's your turn at step #2. For me, that was iv insertion, heart leads attached, and a few questions to answer,everyone was so nice and kind. The next step was waiting room #2. A gentleman was pointing at me and gesturing for me to come in to the testing room. I was given some medication. Then, there was an awkward silence. When, I asked if anyone was still there? And, they explained that they had to wait for the medication to take effect. One of my suggestions would be to let the patient, who is hooked up to giant equipment, to know that in advance. The test itself was pretty quick once it started. Then, the process of getting unhooked from all of the medical equipment and I was on my way. Thanks to my son, Mike, who was waiting for me. Thank you to Johns Hopkins Imaging for their expertise and support.

My review is the same, but I want to correct the name of the young lady who took me back and helped…read moreme get dressed. Her name is Miata. Thank you, Miata.

Great visit at the North Bethesda branch. My tech, Fitsum, was excellent. I have fragile veins…read morefrom past cancer treatment and he knew exactly how to set my IV up without causing pain. Not many techs know how to do this so I am very appreciative! I definitely recommend Adventist HealthCare Imaging-- North Bethesda branch. All of the staff are helpful and friendly.

Very experience technician who took the time to explain the PET process and what he was injecting…read moreinto my veins for the scan for cancer cells. Machine was very open and not as loud as I anticipated. Good experience overall and would use them again in the future should the need arise.

I am not sure it is a good thing, when the people working at Adventist Healthcare imaging recognize…read moreyou, but they were so nice and gave me a warm welcome. I needed an X-ray on my hip. It was packed in the waiting area. They have a nice large waiting area that can accommodate a large number of patients. Checking in was smooth and quick. They are very efficient at this location. A few minutes later my name was called. There were two people assigned to my X-ray. One person was training the new person. I was given shorts to put on for the X-ray. Unfortunately, there was a long pause, and I was left waiting for someone to return to get me. I started looking around and found my radiology assistants. Things went pretty smoothly from there. But, I noticed the one experienced staffer really had to do most of the work. He was really good ! Thank you for taking over. I was done in a few minutes and out the door. Results were sent quickly to my doctor. I am very pleased with Adventist Healthcare Imaging. They are really nice, efficient, and pleasant to work with.

Halley at Adventist Health Care Imaging at the Blackwell Road location ROCKS!!!!! Mammograms are…read morenot the most pleasant procedure, but Halley makes it as easy, and quick as painless as possible!!!!!! I have been going to her for years and I highly recommend her and this imaging center!!!!!! Thank you Halley!!!!!

Had a 12:30 appointment at this facility, when I got there, they tell me that their scheduling…read morepeople made a mistake and scheduled me for the Greenbelt location. ( I guess spelling or 20/20 Vision isn't a major requirement for their schedulers). Never had that happen before for ANY medical appointment. I have to go back at 3:00 pm, let's see how that goes.