While I unfortunately wasn't able to use Sandstone's services, I needed to write this review about…read morethe most recent experience I had with Alyssa Green with the Sandstone Behavioral Health Team. My husband experienced a psychiatric emergency two days ago. While we were in the ER, once everyone calmed down and we were able to speak with a crisis counselor with The Aspen Hope Center, we were discharged to go home and figure out what facility my husband would be able to receive residential treatment at. Sandstone was two of the five covered facilities that we could go to that would be covered through our insurance and that was recommended to us by the team at The Aspen Hope Center. Upon calling to get more info, I learned that the only facility that Sandstone had that offered the program my husband needed had an age cap of 35 and he is 36. Normally I would have expected that to have been the end of the road and that I had another few hours of phone calls ahead of me, but the woman I spoke with sent my information over to Alyssa and she's the reason why I'm writing this review. Alyssa called me not long after I hung up with the admissions team at Sandstone, and she immediately made me feel at ease. After everything I had just been through I was obviously flustered and my brain was very scattered, I didn't even know where to begin as far as who to call, where to look for reviews, what reviews to believe, etc. She then provided me in and out of network options for my husband to go to and after a few days of phone calls/questions I think we've decided on the best possible option for my husband to get the best care he can get. I'm so grateful to the team at Sandstone for providing this type of service for patients that don't qualify for their programs, and even more grateful to Alyssa for her kind compassionate care and help. I was expecting this experience to be an absolute nightmare, and while none of it is easy Alyssa made it feel manageable and helped me figure out where I should start. :o)

** I took a full week after writing this and describing the events described below to cool off,…read morebecause I was THAT upset. I've edited a bit for length, but otherwise nothing has changed in my mind after a week's reflection. ** __________________________________ I cannot begin to express how disappointed I am with this organization. Our family member's insurance company denied payment for treatment here, yet their admissions counselor called me and said that "the leadership has decided we want him to get better, so we're admitting him to the program anyway." We were so relieved I was actually in tears at their kindness and commitment to helping a young person in crisis. How wrong I was. After attending three weeks of the program called PHP (I was told it would be two weeks, BTW), our first family therapy Zoom meeting wasn't therapy at all, and instead they decided to tell us that the insurance has denied the claim (which they knew before they accepted him) and our family member will have to transfer to another program. I am beyond livid. They knew even before he started the program that the insurance wouldn't pay, and yet they allowed our family member to start anyway. Now he has to start with a new program, a new doctor, and a new therapist. This is inexcusable and detrimental to the health of the young adult they once claimed to want to help. (Yes, I know they have to make money to stay in business, but it was their decision to accept him. We didn't twist their arm.) Families who are not familiar with outpatient mental health programs shouldn't be expected to know all the facets of these programs and how they're paid for or structured. Before our family member was admitted, I was given all the details of the program (two weeks of "PHP" five days a week from 12-5, then continue for another 8-10 weeks of three hours a day, three days a week. I understood this to be one complete program, not two, but as they were telling us in our call today, no, it's two separate parts, so everything's just peachy. No, it isn't. They're fortunate that our family member is far less upset about this than I am and believes the new program he'll have to start at another place next week will be helpful, but what I've learned from this is that you really can't count on anyone except yourself to get through something as difficult as depression, because even the professionals may let you down.

I feel very lucky have attended the meadows and feel like they provided sound, realistic care for…read moremy needs. I was in the PHP and IOP programs and found the group therapy a good outlet to discuss my issues and get perspectives from other clients. I felt the office staff was concerned and respectful. It is not a one stop shop for mental health. The Meadows is a waypoint in a healthy lifestyle of mental health care. I feel like the therapists were pragmatic in their approaches and set realistic goals for me. I would recommend this location to others assuming they understand the program is to stabilize patients to receive consistent care.

I've called the Denver police this place is so abusive, using high pressure sales techniques to…read moresick people. I was pouring my heart out to someone I thought had mental health training and they turned up my level up my level of care, as if he was my doctor. This is totally wrong, and if you are working with people fighting for their lives, no matter how bad you feel, the admission director told me what I could not say to her, and if I swore it sounded like threat. Everything sounds like a threat because they have no compassion. And since the Meadows was the only facility good enough was the Meadows. I have called the police and local news. Perspective patients being further news. They certainly don't care about my life. This is a rehab, not a kindergarten. Like I said I called the cops and the news stations. (Impersonating a doctor.) Someone needs to investigate now.) These people fried my mental health so bad. They lie. Shut this place down.

Do not respond to phone calls or emails. Took forever to get results, and then were still required…read moreto do more tests without being communicated to.

Dr. Abdelsalam is not reliable by any stretch of the imagination. Made 3 different appointments…read moreon-line and when I arrived I found out the doctor was not working. The front desk person was rude and didn't make eye contact. Divided not receive any care what so ever. Do not go to this facility.!!!

most all staff, PA's mostly are great with the exception of the only MD there Edrich. I find him a…read morelittle patronizing, arrogant and very self centered. he has not been a good listener while seemingly having come to a quick diagnosis he had formed before even entering the room.

I've been seeing the people at Heritage Hills for 4 years now. I was referred to Dr. Edrich when I…read moregot out of self admitted rehab. Dr. Edrich and his team of doctors have always been extremely attentive to my situation and are understanding. As any business I'm sure they have had some growing pains but his team has always been polite and seem to care. I'm assigned to Renee Kershaw there and I can say she has changed my life in a short year I went from good to horrible and now great. These people care don't listen to the bad reviews I've been there a long time and I'm still on a positive climb to recovery because of them I would recommend them to anyone anytime.

Two psychiatrists have stood me up twice. When I initially made an appointment, they told me they…read morecould get me in the same week, then it was the following week. I was told my appointment was cancelled so they made another appointment the following day with another psychiatrist, but that one no showed. I called several times, sent an email and still haven't been able to get ahold of the office to ensure I'm not charged. Do not recommend.

I am doing better than ever. I really appreciate the help I have gotten from Stepping Stones and…read moreDr. O'brien. My medications are lower, my mood is stable, my headaches have not been a problem for months, and my anxiety is under control. They have a really great team! Especially Dr. O'briens assistant, Jamie. She has been very helpful

I've been seeing Dr Elizabeth Baker for more than 10 years now. She is compassionate, caring, and…read morelistens well. She is knowledgeable and her explanations are easy to understand. Wonderful doctor!!

Dr. Baker has been my family doctor for 20 years. I can't imagine seeing anyone else. She is…read morethorough, intelligent, knowledgeable and genuinely interested in you. She takes the time to listen to your concerns.Over the years Dr. Baker has seen me through many health issues. I couldn't recommend her more.