My pupper had an amazing time, she stayed overnight for 2 days. She got to play with other dogs during her stay once she passed the temperament test. She stayed Saturday Sunday and picked her up Monday. The only thing that I wish they allowed was pick-up on Sundays. They gave us photos on the first day however I found out if you wanted daily photos/updates, you would have to call in or request it. I took a tour of the facility prior and it looks well-maintained and big open space for your dog to be in when they are not playing outside. read more

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We use the doggie day care for our Bailey. She starts to get excited when we pull in. They send a daily report card & photos. The facility is clean & friendly. We try to take her once or twice a month! It has done amazing things for her socially. Before going to the ranch she'd bark at other dogs outside, now she sniffs & says hello! read more

The Ranch Pet Resort & Spa - Pet Sitting Near Me - Livermore, California

The Ranch Pet Resort has excellent facilities for the dogs to run, play and socialize. They also have excellent staff that loves the pets and spends quality time with them. They took and posted videos frequently and gave us status update. Ruby, our dog, enjoyed her time there and had so much fun playing. We highly recommend The Ranch Pet Resort. read more

The employees are overworked and underpaid. Some of the employees were kinda mean to the dogs.

I've been using The Ranch Pet Resort & Spa for the last of our 6 stays and they have been absolutely fantastic! In the past, I've taken our cat to more local places in the Dublin and Pleasanton area (I live in Dublin) and they have had issues dealing with her since her behavior can be challenging. The Ranch is so professional and knows how to approach any "moodiness". I go out of my way to get here and it's so worth it. Highly recommended! read more

It's always really stressful for me to travel because I have to find someone or some place to take care of my boys. I found this place after researching online and after reading reviews and looking at the facility, felt comfortable leaving my dogs there for 8 days while I was out of the country. It's was quite far from my house but I made the 1 hr drive to and from cause I trusted the facility. My dogs had boarding and all day play (I didn't want them cooped in a kennel all day long) plus the older one has a lot of medications which were all administered. All in all, they were well taken care of, they got to play and they seemed happy after coming home. I definitely recommend this place and will board my dogs here again. The only thing I can say was that I checked Instagram for the daily vids and pics to make sure my dogs were ok. I didn't see my older Frenchie much at all but did see my puppy. I messaged the facility and they were very prompt in giving me an update. Thanks for taking care of my babies. read more

The Ranch Pet Resort & Spa - Ollie and Guinness - Pet Sitting Near Me - Livermore, California

I highly recommend this place for your fur baby. This will be the second time we board our puppy Nala. We boarded her in June of 2025 for 10 days and she was well taken care of. This time around she will be there for 8 days and we are a little bummed out that because she's not spayed she can't participate in the all day play but it's understandable. Not only did they take very good care of our puppy but it's affordable. If you're looking to board your fur baby look no further, The Ranch Pet Resort & Spa is the best place. read more

After picking up our dog from staying there for a week, he had lost about 10 lbs. They said that he didn't eat much, since we measured out all his food for 2 x per day for the number of days he was there, we expected to see leftover food but that wasn't the case. They threw it out if he didn't eat it, which is an expensive waste. Also, when we picked him up, they were bathing him, so we suspect he was so filthy that they were embarrassed to send him home. We won't be taking him there again. read more

Thank you for watching our cats this passed weekend! We really appreciate it! Staff is friendly and I love the pond when u walk up to the office! This place is awesome! read more

Doggie day care has been great. The staff is really on top of things. The facility is spotless. Our dog comes home satisfied

We board our almost 10 year old Frenchie here on occasion. He always comes back to us healthy and happy. The outside play time and wash/grooming before pick up is a great add on it as well! I appreciate that I can call and check on him. The staff is always kind and helpful. read more

Great staff that loves pets! Thank you for always taking great care of Ginger when we are away! read more

The Ranch Pet Resort & Spa - Ginger! - Pet Sitting Near Me - Livermore, California

I took my large Doberman yesterday for a grooming session. She has seasonal allergies and her coat becomes very dry and flaky this time of the year. They gave her a hypoallergenic bath and she smells amazing and looks very shiny. I also had her nails trimmed and they did a great job. I've taken her to her vet several times in the past for nail trimming, but she doesn't let anyone cut her nails. I was impressed The Ranch was able to do it. Definitely recommending their grooming services. read more

The Ranch Pet Resort & Spa - My happy dobe - Pet Sitting Near Me - Livermore, California

We have been looking for the right place to board our dog and got a recommendation from a nice couple we met at our local dog park. As I always do I did my research and looked at reviews. We have been very impressed with the Ranch especially the customer care in the front office. These young people truly exude a love for animals even when they seem taxed for time. My dog is highly anxious and attached to us at the hip, so we have slowly been introducing him to 2-4 hr day cares at the ranch. I was very happy with the detailed reports I received upon pick up. Currently we are boarding "Teddy" for 3 days and I have sent emails to get updates and they have been very detailed in the response... Thank you Gerald!! You Rock!! I highly recommend the Ranch!! As always do your research and do a test run!! read more

The Ranch Pet Resort & Spa - Our Dog "Teddy" - Pet Sitting Near Me - Livermore, California

An absolute must! Boarded my 2 Belgian Malinois at the Resort and I am so thrilled with how well they did. Thank you so much for loving my fur babies!!! Both were exhausted when they came home. I definitely recommend The Ranch Pet Resort & Spa for your fur baby needs!!!!! read more

The Ranch Pet Resort & Spa - Kilo - Pet Sitting Near Me - Livermore, California

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This is a review for the customer service only, we didn't get to stay. Spoke to a guy on the phone a few weeks ago who told me there was a good chance we could get in for Christmas boarding by putting our names on the waitlist and coming in today. After driving an hour to get here, was told by a different person at the front desk that this was absolutely incorrect and there was little to no chance we would get in for Christmas by being on the waitlist. Doesn't seem like they're hurting for business so I'm not sure why they're trying to waste people's time. Still need boarding and now have 3 fewer weeks than we did before. read more

I could not be more grateful to The Ranch Pet Resort & Spa for taking care of my 3 pitties, Koa, Kapo & Kage! This was my first time ever boarding my dogs. I was boarding them for 9 nights and I had a lot of anxiety about it. My oldest, Koa, is a rescue with allergies and a skin condition; youngest, Kage, is selective, reactive, and VERY vocal; and my middle child, Kapo, loves attention. I had a long conversation with The Ranch staff prior to dropping them off, which help set my mind at ease a bit! But when dropping my 3 off, I was able to tell immediately I made the right choice with the way they handled my kids (as well, as handling me and my crying leaving them). The staff is AMAZING! I called for updates and was told that my young one warmed up to the staff and all three enjoyed their time with the handlers playing fetch. They also posted pics of my pitties on their social media and I was able to see they were happy and doing great! And we were able to get them a condo (size of 2 kennels) so they were able to room and sleep together. I couldn't be happier with my experience with The Ranch Pet Resort & Spa! Thank you so much for taking such great care of my babies! read more

The Ranch Pet Resort & Spa - Pics that The Ranch Pet Resort & Spa posted on their social media of Koa and Kapo! - Pet Sitting Near Me - Livermore, California

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CARLY is amazing!( She needs to be Marketing Director!!) I was on the fence with 2 different places. Her passion and knowledge captivated me! I've just booked Dax a 10 day pass and a week for spring break! Thank you so much for helping us feel comfortable! Dax has been here 2 times and loved each time! Thanks Team! ( and now he smells and looks amazing!) Micheal is super cool and very helpful! I feel bad about all these bad reviews about him, he clearly cares, but some people are just negative and AHOLES. #TeamMicheal read more

The Ranch Pet Resort & Spa - Pet Sitting Near Me - Livermore, California

The only DOG WATER PARK in the Tri-Valley area. Conveniently located only 15 minutes from town. Dusty was excited to get there literally dragging me in. Services, prices & flexible options excellent. What other kennel reads dogs bedtime stories ? His grooming done. Ten 's is my rating ! The employees and owners all honestly care for & love animals ! We know our pets are safe there. My family, all dog owners, take them to The Ranch. My parents took their cats there when traveling US & Europe. Only two kennels in NorCal have water parks and I'm not driving to Sacramento. The others dog water parks in California are Paradise Ranch Pet Resort Los Angeles, Canyon View Ranch Los Angeles, The Local Bark Sacramento, The Orginal Dog Beach San Diego, and the Dr. James W. Thornton Dog Park in Fresno. (I'm the worlds worst photographer....so no pix.) read more

I can't recommend The Ranch enough. I would not trust my pets anywhere else. I have two cats, 14yo and 2yo. I'm very particular about their care and had an awful experience at a local boarder a few years ago that made me nervous about leaving them anywhere again. I have been to The Ranch at least half a dozen times now and the staff always puts me at ease. They are friendly, professional, and seem to truly care for animals. My cats come home clean, calm, and it's clear their eating and exercise have been maintained. My 2yo cat can be difficult (to put it mildly) and I'm thankful for the staff's continued patience and empathy. Knowing my pets are in good hands provides priceless peace of mind while I'm traveling. read more

Good grooming experience, but it was four hours, not the two hours I was told at check in.

Lovely daycare program, great individual board & train. Saw major improvements with our dog Ty

The best pet resort for your pups. Not a single issue i could mention. The staff records must of the play sessions and posts them on social media so you can see how your pups are doing. The play, area is huge and all the dogs looked super happy. Highly recommend this place to anyone. read more

My dog loves coming here and the people are very nice. Recently I made a reservation for my dog for November and the gentleman on the phone (Gerald) was extremely professional and very nice. He went above and beyond and answered all my questions with politeness and ease! Not everyone is cut out for customer service but Gerald is! Shout out to you Gerald! Thank you for making it apleasant experience! Maverick Stockwell's mom! read more

First of all let's get to it, 5 stars for sure based on customer service and care for the animals. I have a Doberman, not neutered, 4 years old, energetic but well behaved. The Dog being a Doberman and not neutered is a stereotype it self with a majority of other kennels denying him boarding. The Ranch Pet Resort & Spa Staff accommodates the energy, versus working against it, and criticizing it. Most of the time have availability, and the facilities are phenomenal. Lastly, they provide updates and don't hesitate to give recommendations to make the Dog's stay best as could be fitting their personality. read more

I have been taking my pets here for 20 years, and although they were great before, the new "spa" is lovely. The people are wonderful and very caring and accommodating. My rescue is very attached to me and anxious, but she always leaves there happy. A little pricey but well worth it! Michael is very kind and reassurring. Owners live on site so dogs are never really alone. read more

The Ranch Pet Resort & Spa - My Sadie has a great time there! - Pet Sitting Near Me - Livermore, California

If I could give them zero stars I would. I have two doodle dogs, the oldest who has been getting groomed at The Ranch Pet Resort for over 2 years now. Not only has the ranch gotten our business for Grooming but we've also had our dogs boarded there several times. Although it can be pricey, I was willing to pay since it seemed like my dogs liked it there. My dogs usually get groomed only about 5-6 times a year so when they do, we really look forward to it. I schedule their grooming appointments multiple months in advance to make sure they get on the books since the availability for grooming is extremely limited. This past year, their grooming appointments have been canceled the DAY BEFORE, on THREE separate appointments dude to the groomer "being out sick". I work in healthcare and I understand the occasional sickness but for three out of five of the appointments to get canceled the last minute due to being sick....cmon. When they eventually call back to reschedule", they don't attempt to squeeze them in soon, instead they'll book the next available appointment which is usually months away. This is the most unprofessional business I've ever experienced and quite frankly not worth the money they charge. I'd advise anyone even considering going to The Ranch Pet Resort to FIND SOMEWHERE ELSE for your beloved pup. Side note, if you leave your dog to get groomed there, they won't take your dog out to the bathroom even once. Even if your dog is a puppy. read more

Don't hesitate to book here!! Our precious dog Callie stayed overnight at The Ranch during our wedding near by. Callie was the ring bearer for our wedding ceremony and The Ranch allowed us to pick Callie up in the afternoon for her special duties and return her before they closed. The facility is very clean and the front desk folks made me feel assured she will be in good hands. You could tell the front desk people love dogs and they made us feel at home. The Ranch is very clean and the whole look and feel of the resort is really like a spa for dogs. There is an appreciated fire hydrant at the front of the facility for our to use the restroom before and after drop off. 5/5 read more

The ranch Pet resort and spa is amazing! indie my Golden doodle loves this place. It's incredibly clean, state of art equipment and resources for the dogs and groomer is fantastic! Michael and the team are the best and I feel so safe and sound when Indie is in day care! So grateful For a place where my dog can feel at home While not being home! read more

LOVE the ranch pet resort and spa!!!!! We've had our dog Cali stay multiple times for long days at a time and have had a great experience with the resort! It's absolutely beautiful and has such a spacious place for the doggies to play! Every time my dog goes there I can tell she had a BLAST and wants to stay longer. We also got her groomed this last time and they did an AMAZING job. Highly recommend this place for doggy day care and boarding. read more

The Ranch Pet Resort & Spa - Cali girl! - Pet Sitting Near Me - Livermore, California

They took great care of my little chihuahua. They took extra care of her because she has a minor health issue. The facilities are fantastic! They really cater to all sizes of dogs. read more

We recently started using The Ranch for daycare as well as boarding our puppy while we were away. I was very happy with everything overall. It's a clean facility with lots of play space, comfortable boarding with kennels that have an indoor and outdoor component and very friendly staff. They also separate the dogs into small and large size so our puppy was happy since he has a little anxiety around larger dogs. There are shaded and water play areas as well, highly recommend them! read more

Was impressed with the walk through and workers, and actually made reservations for my two Dobermans in September. I have a hard time leaving my fur babies, but thinking of looking for another facility. If I'm going on vacation and can't get a hold of anyone to check on my babies because they don't answer the phones no mater how many times I've called throughout the day just to get questions answered now to be on vacation would just stress me out not being able to get through. I sent an email with no response they did return a call that I missed and they haven't called again. read more

This was the first time I left my 3 year old shih Tzu who is an emotional support dog for my autistic son at this place , they made me wait a good 40 minutes to bring my dog out saying that they can't put a leash on him , then they come back after 15 mins saying he needs to be washed because he expressed his glands ... that took a whole 40 mins ...now my dog is the most calm lil dog you'll ever meet and one of the girls said he was crazy and fiesty ... we usually go to tassajara kennel who not only love my dog and he's usually given the puppy room as he's so calm and doesn't bark ...they were booked up so I decided to try out this place since we do live in Livermore. After 40 mins it seemed like he was hosed down and quickly rough dried and handed to me , he was frightened and honestly looked abused like he hadn't eaten for the days I left him there , as soon as we got home he drank so much water , he seemed so thirsty like he wasn't given any water. I'm disheartened and so disappointed that I had to leave my poor baby here... I hate writing bad reviews for local businesses but I'm really upset as how my baby was treated here and how they had no concern for my time either when they made me wait for 40 minutes. Never going here again! read more

The Ranch Pet Resort & Spa - Pet Sitting Near Me - Livermore, California

Our dog loves going to the ranch for daycare!!!! Always comes home happy yet exhausted exactly what we need !!!!

The ranch pet resort and spa is wonderful for reasons we moved here from Massachusetts husband was relocated to this area and we both work and we didn't know what to do with our dog Huggie found the ranch at resort and spa and we're so happy they took the time with our dog because he was very nervous and they didn't give up and we really appreciated it it's wonderful there and the staff is great they made us feel comfortable also we're thankful now we have a place to send our dog for daycare and when we go away we have a place to use for Huggie so he'll be content and happy while we are away read more

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I highly recommend the Ranch Pet Resort. We have an older lab mix and can be anxious and reactive around new places and people. This is our third time bringing her to the Resort . I just dropped her off several days ago and she went running out of the car and seemed excited to be there . During check-in, she seemed calm, she let the staff put the leash on her. They gave updates during her stay . Definitely will be coming back again and can't say enough great things about the staff and the resort. read more

They used to be THE doggy daycare, the one I would highly recommend to everyone. Now, I feel like the customer service and resort overall isn't the same high quality, accommodating business that it once was. The phones are never answered, the response time to texts for daycare requests is majorly delayed and unless you make a reservation 3-4 days in advance you won't get in. I understand that there is only so much space but with being one of the more expensive daycares in Livermore I really feel like they need to come up with a different system to accommodate working people and short notice requests. read more

I have utilized their boarding and grooming services in the past. But I had an experience this morning that has turned me off completely. I made an appointment for grooming for my dog. The person making the appointment gave me the time for 11 am to come in on account of the fact that I can't do an early drop at 9 AM before work since they can't keep him until his appt without charging me extra. She did a whole song and dance about how there is little space in the grooming area and so they must charge me extra. I agreed to come in at a later time closer to the appointment time. When I made it in today at 9:55 AM, which in my opinion was early, the lady at the front desk told me that my appointment was at 9 AM and it has been cancelled because appointments are cancelled if the person is over an hour late. I pointed out that my appointment is at 11 AM and even if it was at 9 am, I am still within the hour threshold where the appointment should not be cancelled. Upon realizing that she didn't bother looking at the clock before saying an hour, she proceeded to tell me that the appointments get cancelled 45 mins after the time of the appointment. Then she went into check with the scheduling manager and in the meanwhile another lady, probably the groomer, came out, with her arms flailing about, all worked up, saying that they will deign to accept my dog for a simple bath and de-shed even though I was late. She didn't even have the decency to come and address me or talk to me. I am not sure who she was talking to but the energy of the place was so hostile that by that time, I was plain disgusted with the lack of customer care or any understanding or even basic politeness, I have decided to never go back, even though I have utilized their services before without complaints in the past. My suggestion, get your grooming done elsewhere. They obviously don't know how to keep their appointments straight or accommodate the customer without lying to their faces on when these appointments are cancelled by them due to no-show or late arrivals. Very unfortunate! read more

This review is based on the tour of facilities, experience in the office, and the professionalism of the staff: (1) Public Health Negligence: Enclosed office has five or six employees, all of whom are wearing their masks around their chins, below their noses, or (as was the case with my consultant) putting it on and taking it off repeatedly. None of the people checking in had their masks on, nor were they asked to put one on by the employees. (2) Kennel Quality: Sleeping spaces had a long run, which was nice, but otherwise were concrete with a kind of trampoline bed, chain link fence, and non-stop barking. Kennels were not places that a dog used to comfort would tolerate. (3) Transparency: I asked for a comparison of two ten-day stays for two dogs: (A) 5-days of training and boarding + 5 days of boarding with all-day play time and grooming on the last day versus (B)10 days of training and boarding with playtime. The training on its own was by far the most expensive option, so mixing it with a cheaper package would bring the cost down. The clerk said she would go talk to her manager. When she returned, she announced that it would actually "be more" to mix and match. This made no sense, and I asked her to crunch the numbers. It turned out that the mixed option (A) would cost $2,249 for 10 days versus (B) 2,990 for 10 days of training--a *mere* $741 difference. Well, the clerk then backpedaled and said, "What I meant was you get more value for the ten days of training." The outdoor facilities looked well-maintained and attractive, although I only saw astroturf (maybe the natural grass was elsewhere). read more