Taylor was my tech. It was my first time in a looooooooooong time doing a wax service. I pleaded in…read moremy intake form for whoever my tech was to please, please be kind. Taylor was. She had only two conditions (and I wasn't sure I could keep to them, but I did): no kicking and no screaming. She kept me laughing (and, breathing deep when it was appropriate) all through my appointment. I *now* appreciate how thorough she was during the waxing session, but I will not lie; I was trying to negotiate with her about maybe not being such a perfectionist.

Brows... Facials... body wax... positive energy.... And relaxation! If you're on the southside come…read moreand check this place out! It's in Desoto! I love the timeliness of my appointments and the consistency of the quality of services. I have been seeing Mia consistently and she is very pleasant and does a great job. Dessi is another fav and the owner Candee is so sweet!

It's a nice salon, but I was disappointed when I saw my hair stylist for the 2nd time and she…read moredidn't remember or record my prior color, so shot in the dark. Worse, she chunked on $60 over my prior visit and used a flimsy excuse why. I'm not OK with arbitrary price hikes at the checkout. Hope it was worth it...I won't be back.

Erika Markham installed my hair extensions and the results are fantastic! She was very pleasant and…read moreprofessional, and her skills spoke for themselves! I will continue seeing Erika for my haircare services, and I'd highly recommend her!

I started going to Epiphany Dermatology in DeSoto, TX in September 2025 for acne treatment, and in…read morethe beginning, my experience was positive. The staff seemed organized, and both the doctors and nurses were professional and kind. Unfortunately, that has completely changed. Recently, I had a very upsetting experience involving miscommunication and unprofessional behavior from the office. In January, I had an appointment to restart my Accutane treatment after rescheduling a previous visit. I was told I would receive my prescription at my next appointment. At my February appointment, the nurse clearly instructed me to pick up my medication at Walgreens. However, when I went to the pharmacy later that day, I was told that no prescription had been sent in. The following day, my mother contacted the office and spent a long time trying to get clarification, only to be told I needed to complete iPledge requirements -- which I had already done. When I personally called the office afterward, I was told that I did not need any medication until my next appointment the following month. Confused but trusting their guidance, I followed what I was told and went an entire month without treatment. At my next appointment on March 25th, I explained the situation. Instead of receiving help or clarification, Mr. Johnson Mwangi entered the room and began raising his voice at me over what he claimed was my mistake. He insisted I had been told to use a different pharmacy, which was never communicated to me, and blamed me for "wasting time." I tried to explain what I had been told by the staff, but he continued speaking over me in a confrontational tone. The interaction became so uncomfortable that I was brought to tears. I am a 17-year-old patient, and being spoken to this way by a medical professional--especially over what appears to be internal miscommunication--is completely unacceptable. This experience was disappointing and unprofessional. Patients should not be blamed or spoken down to for errors that originate within the office. I hope this location improves its communication and treats future patients with more respect.Especially their younger patients.

Reception area which is the first impression of a business was unclean. It was not littered but it…read moreneeds a deep cleaning. Doctor was very knowledgeable and pleasant. I scheduled a followup appointment but I canceled because cleanliness is important to me, especially in a doctor's office.

I have shopped at various Merle Norman's for over 30 years, and while I have always received good…read moreservice, I can say that Angela's store beats the others I've gone to hands down. Angela and her staff are warm, friendly and very helpful. After shopping there for some months, I feel like Angela and her staff are friends due to the genuine interest they show in me and my kids ( who also shop there). My daughter, son and I all get various products from her store. I get skin care products which Angela has suggested. These have truly helped with my skin's overall appearance! My skin has gone from dry and flakey with lines developing to smooth, supple, and the lines have been stopped and even reduced. I have also bought clothing and jewelry, of which she has a lovely assortment and I regularly receive compliments on. Both my daughter and son have had facials for acne and scarring. We have seen significant improvement in them both. My daughter loves the various makeup products and always receives good advice on color choices etc. Going to Angela's store is always fun. More than that, we all know we've received solid advice and have purchased just what we need to really help us feel good about ourselves. I highly recommend this Merle Norman.