Very happy with Quail Park on Cypress. The staff is kind…read moreand genuinely cares about the residents. So thankful for my dads time there. He was respected and safe living in a clean, comfortable place that made the days easier. Highly recommend to any family looking for peace of mind and quality senior living.

I Recommend This Place With Ten Stars! The Manager, Workers, and Staff Are All Extremely Friendly…read moreEspecially Juan. My Grandmother Currently Lives Here, and They Are Just Extremely Friendly When I Visit, and They Have Free Coffee, and Purified Water Ready For Visitors! My Grandma Loves This Cafe, and has Told Me Many Times How Great The Food Is, I Have Visited here just 4 Times, but they Have Been So So Nice Each And Every Time, and Even Take The Time To Talk To Me About My Feelings, and I just Can't Say Enough Good Things About Quail Ridge, If I Could Give 100 Stars I Would. I Love The Rainforest Bold Coffee!!! THANKS A MILLION QUAIL RIDGE!!!

This place is living off it's reputation. It is the most expensive assisted living in town. When…read moreI moved my dad in, his AC units didn't work, it took over a month for them to get a professional in to fix them and they still didn't work. He had a portable AC unit placed in his apartment, in a place he couldn't get to control it, as he's in a wheelchair. His door would not automatically lock when it closed. It took four requests and two thefts of $300 to get it fixed. My father also had my deceased mother's iPhone and iPad stolen from his apartment. All were reported to Jeff, the executive director, and nothing was done. Nothing reported to police, until I called them in myself. The dining area light in the apartment may or may not come on when you flick the switch. If you use the microwave oven, it will throw the breaker. Last time in my dad's apartment, it also took out to wall outlets. The AC units, even though they didn't cool the apartment, leaked- twice. The accounts payable person, Peggy, was very rude to me each time I paid my dad's bill. When someone hands you a check for $9,000, the least you can do is say "thank you". Jeff never returned my phone calls or voicemails. They could never keep all three elevators working at the same time. Something rather important when you have a building full of elderly people, with mobility issues, trying to get to the one dinning room in the middle of the building, on the second floor. It is really quite ridiculous for these things to be happening for the excessive amount of rent you pay. The one plus of the place are the care staff, especially Beka, Christina, Domonique, Laura, Jackie and Juju, they took great care of my folks! (My mom was in and out due to health issues, she passed there). If you're looking for assisted living for your loved one, keep looking.

The folks at Quail Park at Shannon Ranch have done a very caring and thorough job of looking after…read moremy parents since we brought them to the facility. They have bent over backwards to make them feel welcome, and to take care of their needs. We recommend them very highly!

As long as you're somewhat healthy it's a great place. It's when you're not ambulatory anymore that…read morethey don't care anymore. The care goes way down. They don't take care of the bedbound very well at all.

Top notch care & support with their residents and families. Support staff truly a FAMILY!read more

Prestige has brought peace of mind to our family. Initially when my husband needed assisted care,…read morewe toured many facilities and landed here. Wendy has been essential throughout the process from the first home visit to the present of keeping me consistently updated on the care my husband receives. With Personalized care, my husband is able to receive a steady routine of physical activity and entertainment. The team at Prestige has been very adaptable with my requests and has lived up to the level of care we were promised

Our mother was a resident at Evergreen for 6 1/2 years. They were wonderful to our mother and took…read moregreat care of her. The staff there has become like family. We have a family member who comes everyday to check o mother and bring her the newspapers and mail from her home. Thank you WIlliam for the love you have shown our mother over the past 40 years. She will be missed by all the staff at Evergreen. Thank you for everything you all have done for our mother. Your dedication and love is most appreciated. The Family of Mary Green

My mother in law received the best care at Evergreen. She has great nurses and loves her food. We…read morecould not be more pleased with the care she receives.

Provides excellent assisted living for seniors. Nice rooms with access to patio. Clean. Quiet…read more Friendly.

Love this place! My mother in law was moved here. I like the fact they get the residents out of…read moretheir rooms for meals, make sure they give them two showers a week, and they get them involved in activities. The place is decorated nicely and doesn't look or smell like an old place. There are places outside to go and sit for visits. They have birds to watch and a pool table for kids to play on.

My father was here and he received the best care possible. The nurses are amazing, the CNA are very…read moreattentive and they all knew him by name. We couldn't have asked for a better place to have given him the care he needed to get back on his feet.

After my Open Heart surgery ,staff taught me how to live again with my recuperating upper body.so…read morekind, so gentle, so smart.

Incredible facility and incredible staff. I was particularly…read moreamazed by the social worker her name is Stephanie who was very kind and welcoming and supportive. Thank you!

I was once a patient there and the staff is amazing, and so friendly. I go back to visit my old…read moreroommate there and staff