Provides excellent assisted living for seniors. Nice rooms with access to patio. Clean. Quiet…read more Friendly.

Love this place! My mother in law was moved here. I like the fact they get the residents out of…read moretheir rooms for meals, make sure they give them two showers a week, and they get them involved in activities. The place is decorated nicely and doesn't look or smell like an old place. There are places outside to go and sit for visits. They have birds to watch and a pool table for kids to play on.

My father made a choice to return to Hacienda as a resident, after being cared for after hip…read morereplacement surgery. He was no longer being able to live in his own, therefore assistance was needed. They take good care of him. I'm quite sure that although they take good care him , it helps that family visits him regularly!

This place is horrible and I will be glad when wr can move my grandmother. I went in to see my…read moregrandmother, and I told the nurse what happened to her arm because she was holding it. The lady in the room kept saying she fell, and she falls all the time. I told the person over the facility and she said the was going to order ex-rays. Her nurse acted like she had an attitude the she said well I will give her Tylenol, I said have you noticed her arm hurting and she said nothing and I said excuse me thatscmy grandma and I care. But not the first incident that has happened since she has been there.

Very happy with Quail Park on Cypress. The staff is kind…read moreand genuinely cares about the residents. So thankful for my dads time there. He was respected and safe living in a clean, comfortable place that made the days easier. Highly recommend to any family looking for peace of mind and quality senior living.

I Recommend This Place With Ten Stars! The Manager, Workers, and Staff Are All Extremely Friendly…read moreEspecially Juan. My Grandmother Currently Lives Here, and They Are Just Extremely Friendly When I Visit, and They Have Free Coffee, and Purified Water Ready For Visitors! My Grandma Loves This Cafe, and has Told Me Many Times How Great The Food Is, I Have Visited here just 4 Times, but they Have Been So So Nice Each And Every Time, and Even Take The Time To Talk To Me About My Feelings, and I just Can't Say Enough Good Things About Quail Ridge, If I Could Give 100 Stars I Would. I Love The Rainforest Bold Coffee!!! THANKS A MILLION QUAIL RIDGE!!!

The facility is very clean and one of the best I've seen in the valley. Great teamwork! Nurses &…read moreCNAs always hard at work.

I have a family member recently admitted so I cannot comment on the quality of care yet but all I…read moreask at this time is to please have someone available to open the door when family is attempting to visit. No one answers the door bell. We wait until an employee enters the facility to let us in.

I just spent a little over a month at the Terraces Skilled Nursing after having lower back surgery…read moreat age 87 and I have nothing but praise for my stay. (Note: I was an independent resident at the Terraces for almost 6 years before needing to use this part of the Terraces continuous care organization so I may be a bit biased.) I came to skilled nursing a bit groggy after 3-4 days at Fresno Surgery Hospital up the road on North Fresno St and immediately felt at home. I got a private room with a button I could push to bring a caregiver quickly with a cup of coffee or to otherwise administer to my needs. It was quiet at night (thank God!); good nutritious meals came on time, therapy sessions started immediately, and all personnel were pleasant professionals. Speaking of personnel, I'd like to mention a few who stood out: caregivers: angelic Erika; quiet and hardworking Shandir; exuberant, funny Brandi; quiet no-nonsense Angi; outgoing Agnes, with Nigerian accent at beautiful dress; and fast working Carol were all exceptional; nurses, engaging Nani, quiet Mckenzie, heavy metal lover Ozzi; physical therapist, funny, quick-witted John and occupational therapist, Chase, with a dry sense of humor. My sincere apologies to workers I've somehow forgotten in my current slight fog. I plan to begin outpatient physical therapy there with Clara (?), soon. I have no complaints with my Skilled Nursing stay. The folks there did all they could do, in my view, to prepare me for independent living and the slow recovery of my back and legs. Highly grateful and highly recommended.

Ate at the Bistro. Waited over 35 minutes while others that came in after us got served. Food was…read morehorrible. Quesadilla was burnt and the special Hawaiian Chicken kabob bowel was cold brown rice pink chicken and not half the ingredients that was listed. No tangy sweet glaze sauce as intimated. Unprofessional staff with no gloves and handling food with hands. Horrible experience.

Right now I don't really recommend them. While they were helpful for my father until he passed this…read moreJanuary, they have dragged their feet for almost 2 months getting me the rental credit of ~$1100 they owe me. The manager has been giving me one excuse after another, but still no check. 5/4/26 Update: I finally received the check (early last week). Still not as quickly as promised, but this last time may have been due to UPS delays. In any event, all is wrapped up.

Excellent interview by administrator. Was very concerned for…read moremy 95 year-old father. All costs were 'up front.' Highly recommended

We are grateful to have found Casa to take care of our Mom. The staff is genuinely caring and the…read moreenvironment is great. They do a lot to keep people occupied and engaged, including live music happy hours twice per week, field trips off site, walking clubs, etc. I feel confident that my Mom is safe and being well cared for when we can't be there. They really do everything possible to make us all feel good in what is obviously less than ideal circumstances. I appreciate Jonathan and the whole staff.

Casa de Flores, Morro Bay My mother-in-law (MIL) recognized…read morethat she needed to relocate to an assisted living facility when living at home was no longer an option, albeit previously with family members acting as caregivers. As my MIL had previously been in Bayside to recover after a serious fall, we were acquainted with Casa de Flores. Therefore, tours were scheduled, and a room selected. NOTE: plan to process a volume of forms/paperwork for admittance, prior to moving day. Expect to schedule visits with the MD(s) for requisite exams and signature on some of the forms. KEEP COPIES OF ALL PAPERWORK. After over a year, what we have found with Casa de Flores, Morro Bay: · Cleanliness! Always CLEAN! Never have we detected unpleasant smells. · Staff who care! We have found staff (in all capacities) to be friendly, helpful, interactive with the residents, willing to work with you (the family of the resident). · Facilities - Well designed, beautifully decorated, and welcoming. · On site PA, when needed who communicates in a timely fashion. · Meals - dining rooms with well-planned menus, or in-room service. · Expense - 'affordable' considering the breadth of services provided. · Care of the residents with respect to COVID 19 protocols. Loved ones have been kept safe and healthy; staff have taken every step per state and federal mandates and recommendations while accommodating family to the best of the limitations. · Communication - Timely! emails, website, Facebook, and especially face-to-face.