Facility staff are all very helpful and friendly. Facility is clean and very well run. Would be…read morehappy to recommend to any friends or families.

My nana was taken such good care of while at this facility. The genuine care these nurses and staff…read moreshow is above and beyond. I will always remember them.

My father was here and he received the best care possible. The nurses are amazing, the CNA are very…read moreattentive and they all knew him by name. We couldn't have asked for a better place to have given him the care he needed to get back on his feet.

After my Open Heart surgery ,staff taught me how to live again with my recuperating upper body.so…read morekind, so gentle, so smart.

Everyone on the staff here is so kind and eager to help. The place is spotless and runs very…read moresmoothly. I'd happily tell my friends or family to consider this facility because they'd be in good hands.

Facility is a clean and and inviting!…read more Staff are attentive to needs and concerns. My grands was very happy here and loves the community. Having a full time care center near her family made it easy for lots of visits too! She was here for a short time but enjoyed the rehab care services that helped her transition home. thank you kings nursing!!

My mom had to stay here for 3 months recovering from a broken leg, she is 91 and has the beginnings…read moreof dementia. The staff was very kind, patient and helpful, I can't express how grateful I am for the way she was treated. Everyone was compassionate and caring, thank you Westgate staff, you guys are amazing!

Aunt was there for a few years until the end of her life…read more The staff has always been helpful and kind to my mil & husband & i when visiting except for once. They even let us bring in our pups to see her because my aunt loved our dog, as long as they were vaccinated which they were because we belonged to a dog park that requires them. The other residents really enjoyed our dogs as well. The one time that they were kinda rude was the day my aunt passed away. She already crossed to the other side, but we were all in there to say our goodbyes. It was extremely hot in the room so I had to step out a few times. One of the times I stepped out, it was a young man I had never met before demand rudely why I was out in the hallway several times. He was working at the desk right across the room so I figured he would have known that the patient across from his desk had passed. I explained to him that our family member had passed, but it was extremely hot in the room which he did finally turn his attitude around for. I've had nothing, but pleasant experiences here while visiting except for with this person.

Bbq was the best! Glad to have my 93 year old Dad there, my wife , niece and brother were there, we…read morewill be there again next year and everything in between! Had brothers daughter and granddaughter there also, great Time was had by all great job done by Chef!

What a beautiful community this is! I was very impressed with the Memory Care section, so clean and…read morerefreshing to see residents engaged. Laureano is an amazing memory care Director. He has so much experience and patience with his residents. Sabrina, Guru of Assisted Living

As long as you're somewhat healthy it's a great place. It's when you're not ambulatory anymore that…read morethey don't care anymore. The care goes way down. They don't take care of the bedbound very well at all.

Top notch care & support with their residents and families. Support staff truly a FAMILY!read more

This place is living off it's reputation. It is the most expensive assisted living in town. When…read moreI moved my dad in, his AC units didn't work, it took over a month for them to get a professional in to fix them and they still didn't work. He had a portable AC unit placed in his apartment, in a place he couldn't get to control it, as he's in a wheelchair. His door would not automatically lock when it closed. It took four requests and two thefts of $300 to get it fixed. My father also had my deceased mother's iPhone and iPad stolen from his apartment. All were reported to Jeff, the executive director, and nothing was done. Nothing reported to police, until I called them in myself. The dining area light in the apartment may or may not come on when you flick the switch. If you use the microwave oven, it will throw the breaker. Last time in my dad's apartment, it also took out to wall outlets. The AC units, even though they didn't cool the apartment, leaked- twice. The accounts payable person, Peggy, was very rude to me each time I paid my dad's bill. When someone hands you a check for $9,000, the least you can do is say "thank you". Jeff never returned my phone calls or voicemails. They could never keep all three elevators working at the same time. Something rather important when you have a building full of elderly people, with mobility issues, trying to get to the one dinning room in the middle of the building, on the second floor. It is really quite ridiculous for these things to be happening for the excessive amount of rent you pay. The one plus of the place are the care staff, especially Beka, Christina, Domonique, Laura, Jackie and Juju, they took great care of my folks! (My mom was in and out due to health issues, she passed there). If you're looking for assisted living for your loved one, keep looking.

The folks at Quail Park at Shannon Ranch have done a very caring and thorough job of looking after…read moremy parents since we brought them to the facility. They have bent over backwards to make them feel welcome, and to take care of their needs. We recommend them very highly!

The management team is great, especially the DON. She has amazing and caring heart. They really…read morecare about all their patients. They offer long term, short term and rehabilitation. I would definitely send my love one here if I needed too without thinking twice.

From the administrator to the nursing staff to housekeeping, every person there has been making…read moresure that my dad is getting the best in quality care. I am so appreciative of each of them. Best facility in the county.