Awesome place! The ladies there made suggestions, as I was not familiar with a lot that that they had on their shelves. My son, who I was buying for, is very much into Japanese culture and is more familiar with the food items for sale there! I was directed in a positive direction and found some great items to purchase for my son! Thank you ladies for all of your help and thanks for what you do for the community! Cheers! read more

I normally plan new outings. Then there are those times where I'd visit a new place on a whim. But this, was totally so unplanned. I originally wanted to grab some Bye Bye Baby items for a co-worker's shower- but they've since shut down. Lo and behold, Rice Factory- located at a strip mall on Central Ave In Scarsdale, was staring at me. I'm not here to tell you what type of rice milling equipment they use- because one: I don't know and two: I won't pretend I know because this is all new to me. What I do well is- is how to cook commercial rice I get from my local supermarket. With a natural, light color wood and modern design in mind, it's also serene as Japanese instrumental music played in the background. All these details made me feel relaxed. Rice F. makes it super easy for you to select the type of rice and how much you want it milled. The entire process was an eye-opener. I chose the 100% white rice- and I get it- at this point of the milling process, most (or all) of the nutrients are stripped. If you're not coming here for the milled rice (I mean...why wouldn't you?), Rice F. also stocks tableware supplies, small ceramic serving ware and a complete range of these delicious rice crackers which I got my hands on to try, a can of Japanese sardines and of course, a 2lb bag of milled white rice. Service was incredibly pleasant and patient as one of the ladies took the time to explain how to cook Japanese rice. For all your rice needs- and a little beyond, Rice F. is your spot. I'm not here to tell you what type of rice milling equipment they use- because one: I don't know and two: I'm not gonna pretend I know because this all new to me. What I do know well is- the commercial rice I grab from my supermarket. What I also do know is that The Rice Factory is a newly renovated space that has been milling Japanese rice here for the last several years. With a natural light color wood and modern design in mind, it's also serene as Japanese instrumental music played in the background. All these details made me feel relaxed. Rice F. makes it super easy for you to select the type of rice and how much you want it milled. The entire process was an eye-opener. I chose the 100% white rice- and I get it- at this point of the milling process, most (or all) of the nutrients are stripped. If you're not coming here for the milled rice (I mean...why wouldn't you?), Rice F. also stocks tableware supplies, small ceramic serving ware and a complete range of these delicious rice crackers which I got my hands on to try, a can of Japanese sardines and of course, a 2lb bag of milled white rice. Service was incredibly pleasant and patient as one of the ladies took the time to explain how to cook Japanese rice. For all your rice needs (and a little beyond) Rice F. is your spot. read more

See all

I highly recommend this for foodies! I received The Rice Factory's rice and condiments as gifts. My grandparents were rice farmers in Japan, and I missed having fresh Japanese rice a lot. The quality of the rice was just perfect! It brought back so many beautiful memories. read more

ONLINE ORDER + PRODUCT REVIEW Ordered just over $50 for free shipping (for tri-state area only, over $70 for other states). Order arrived 3 days later, faster than expected! A mistake was made with one of the bags. Rice was the right year and area but wrong cultivar, an understandable mistake. Contacted them on the website to inquire about an exchange and waited. It took some time for a response but CEO Satoshi Ito personally replied back! He was away on a specialty food event for a few days (saw on their Instagram stories) so no wonder it took a while! The day Ito-san emailed back, he notified they would mill and ship the correct rice the same day and gifted the incorrect bag, which arrived the following day. Me: O___O Upon opening the box, to my surprise, they also gifted a bag of soy sauce rice crackers with a personalized note of apology! I was shocked. That's a $19 bag of rice AND a $8.09 bag of 9 rice crackers that, while 30% off on clearance at the time, let's be honest, is still not cheap! It was quite delicious and addicting. Because they're such a small business, I'm shocked by their generosity and am touched by it. Free return shipping for an exchange or gifting only something small like the crackers alone would have sufficed, but Ito-san and the team went above and beyond the minimum of what was required and I appreciate them even more for that. If Ito-san and the team at TRF are reading this, thank you all so much! Time has passed and since then I've tried all the rice. 2021 HOKKAIDO YUMEPIRIKA, White: - Does get sweeter and that sweetness expands the more you chew! - More on the slightly firm, chewy sticky than soft, moist sticky side - Oh my, they weren't kidding. Meat really makes yumepirika shine more and vice versa. When eaten, coalesces to enhance the meat flavor! The texture, bite, and sweetness works incredibly well with meat dishes! Eye opening experience. - Personal and family favorite! 2021 TOYAMA KOSHIHIKARI, White: - Grains are more distinct with a crisper and firmer bite than yumepirika but not as sweet - Good with meat as well but doesn't shine as much as yumepirika - Personally enjoyed with stewed Yukon gold potatoes 2021 TOYAMA TENKOMORI, White: - Grains are lightly crisp and a lil more distinctly separate from each other along with a bite while chewing - Still sticky but not as sticky as the previous two 2021 HOKKAIDO NANATSUBOSHI, 50% milled: - Grains are much more distinctly separate compared to the rest above. Drier and not really sticky. - Fragrant and crisp with extra texture and bite from the mill rate - Ended up the best of the 4 served cold as leftovers Yes, they're pricey compared to what's available at Asian supermarkets. BUT... With high quality rice and other imported pantry/snack/kitchen products along with that quintessential Japanese service and the fact that they allow you to customize the mill rate and freshly mill your rice to order warrants at least one store visit or purchase online. Seriously, experience Hokkaido yumepirika at least once in your life. There's a reason high-end Japanese restaurants in NYC source from them. Nancy Singleton Hachisu would approve! PS: Check them out on Eater's YouTube channel! read more

See all

One of my earliest memories of visiting Japan was when my aunt took me to get some rice milled. I was a lot younger so I didn't really understand why we were standing at a vending machine to process rice. Wasn't the ones sold in stores ready to eat? My aunt quickly explained that she liked a custom blend of brown and white rice... this made me more confused. Now that I'm older and know a bit better, i fully understand the virtues of great tasting white rice. When I first heard of The Rice Factory from EaterNY, I knew I had to visit. Although it is a bit far from New York City proper, I knew it would be worth it. I finally got a chance to visit and Rice Factory is a chef's paradise. The Rice Factory has each available rice on display with a note on which prefecture the rice was harvested from, the year of harvest, and a blurb on tasting notes. When you pick a rice you also get to pick the milling ratio between 0-100% (something my aunt would love). After I picked two different options, the clerk went to the back to fresh mill my rice. The entire process took less than five minutes. I particularly like that the employee I spoke to was really knowledgeable and was able to answer all my questions regarding the process. Being a foodie and amateur chef I love specialty stores like The Rice Factory. It's clear to see that the people behind the Rice Factory are very passionate about what they do. I highly recommend making a trip to visit this unique and interesting store! read more

See all

I've been ordering rice from these guys over the last year. Their service and quality are impeccable! My favorite is the Hokkaido Nanatsuboshi (~$3/lb) which is perfectly sticky, fragrant and chewy. They have many other different products and often give you samples of things they think you'd like to try when they ship your rice. I love how you can specify the mill rate for the rice at no extra charge! Once you try their rice, you can clearly tell the difference in quality! +1 Vibe +1 Taste +1 Presentation +1 Service +1 Value read more

I purchased the rice and the other yummy stuff from them multiple times. Generally, I was happy about their quality and quick delivery. However, I was very disappointed with the recent order, because the bag of rice was broken in the delivery box, the grains were spilled everywhere and it was very messy. I notified the shop, but they didn't respond me at all. It was a big no-no for me. Not sure I will shop with them again... So sad. お米や美味しいもの何度かお願いしましたが、デリバリーも速いし気に入っていました。でも今回のオーダーでは、デリバリーの箱の中でお米の袋がほぼ完全に裂けていて、他のものも米粒だらけで、大変なことになっていました。お店に連絡したのになしのツブテ。なんだかとてもガッカリしてしまい、また注文する気になるかどうか......。 read more

This is the first time I ordered from Rice Factory and my beautiful products just arrived today. Living in the Bronx without a car, I always had a difficult time carrying big bag of rice from Manhattan. Then I found this company which carries fresh quality products that delivers to your door. All my products were neatly packed and arrived promptly in 2 days for free shipping. They are doing promotion for this pandemic by lowering the shipping minimum :) I love shopping from the company that believes in helping the community. Inside the box I also found complementary free samples which added to my extra happiness :) As a Japansese myself, I am proud to see a company which delivers such amazing service and quality products especially in difficult times like this. Thank you very much! read more

The Rice Factory - International Grocery Near Me - Scarsdale, New York

I'm so glad I stumbled on this shop! The owner was extremely helpful and kind, and guided me towards a purchase of a variety pack of different types of rice that are popular in Japan. She also gave me a free bag of brown rice since they're celebrating their one-year anniversary for their New York store. The store was well-stocked with other interesting Japanese food and cooking products, which I plan to look more closely at next time I stop in. Highly recommend TRF! read more

Delivered wonderful rice to central nj. It shipped the day after I placed the order. I bought their holiday gift box which was beautifully packaged read more

WOW! Their rice balls are delicious, and it comes with a miso soup that's just as good. I went back for two more after my first rice ball. They have rice you can sample. It's a cute shop and the staff are very sweet and friendly. I wish I lived closer so I can go every day. It's THAT good! read more