The clinic manager called me this morning and let me know that my membership fee had been refunded…read more She also asked if I would consider taking down my review I appreciate that and explained to her that my review would stand as I did not hear from the doctor herself. In my world, we do not send others to do our bidding.

I don't even know where to start. Other then thank you. This place is a gem. All the doctors are…read moreamazing. They were able to pinpoint my health issues using evidence based practice. And spent 45 min with me for each apt. That's unheard of for us medical providers. We rarely have time. They went over my extensive history. Looked at all my medications and made a full map of my life in two sessions. I've never felt better health wise. Every day I get more energetic, and I am starting to feel like myself again. It's been 10 years. I haven't felt this way. 10 long years. I adore the staff there. And the science behind their care. I will never go anywhere else. This is the best of the best.

1 star poor customer service experience…read more I arrived at Wentworth Family Therapy without an appointment hoping to speak with someone about scheduling a visit since their website says they are accepting new patients. I expected at least a brief conversation or some guidance. When I arrived it was confusing because there are two buildings. Inside the waiting area was small with a few people coming and going. Behind the door labeled for staff I could hear people talking casually not working with clients while I sat waiting. The sign said to take a seat and wait for the receptionist which I did. No one acknowledged me for nearly half an hour. When someone finally came out her attitude felt cold and unempathetic. After waiting so long I was told they had a waiting list for VA veterans using TriWest but I could be seen sooner if I paid out of pocket. That left a bad taste in my mouth. To be clear my review is not about the therapists' professional abilities because I never made it that far. This is about my first impression and the lack of basic customer service. When a place advertises they are accepting new patients the least they can do is treat walk-ins with respect and kindness. I hope others have a better experience but mine left me disappointed and questioning the professionalism of the practice. Good therapists are hard to find and this experience did not inspire confidence.

I have been seen by one of the counselors here for the past 3 years. They have been very…read moreaccommodating for my goofy schedule, and always delivered with a kind, unbiased approach to meet my needs for perspective, understanding, and actionable solutions in the form of suggestions. I would not hesitate to recommend their services to anyone needing counseling or just perspective. They can provide diverse counseling needs to many age groups in an unpressured environment.

My experience with the clinic has been excellet. With each visit I have experienced excellent care…read moreand good conversation with Dr. Frisch; and each and every one of the employees at the front desk are professional, kind and a pleasure to work with. I have great confidence in their intent and standard of care.

I am very pleased to be a patient here at this office. Dr. Rosinbum is very knowledgeable,…read moreprofessional, and attentive. They really care about the patient here. I love how I can count on natural remedies before discussing any kind of medication. They've seen me for everything from breastfeeding to anxiety. They are prompt with everything here. As someone else mentioned, you get long visits here. There is no medical assistant spending the most time with you while the dr might see you for 5 minutes. From start to finish, I'm with the doctor and visits are usually 30 minutes or more. I've always had all of my questions answered and Dr. Rosinbum addresses all of my many concerns and helps me find the right plan needed to get me feeling better. Louise, the receptionist, along with the other ladies, are super sweet. They make their own herbal tinctures which is really neat. If you're looking for a place to call doctor who doesn't push for meaningless procedures, THIS is it!!

I had what I can't quite confidently call the worlds strangest doctors appointment with Dr V. It…read morewas my second visit to this pain management practice. I saw the nurse practitioner the first visit, who I did like. She ordered some x-rays. and was very empathetic. I was under the impression that this was a follow up with the doctor, who would proceed further with the course of action I had talked about (at length) in my hour visit the week prior. Boy was I wrong! This doctor entered the room early, while the nurse was still taking my vitals. He introduced his intern/ med student, by insulting her school in an awkward joke. Then he asked what I was "in there for today." He very obviously handn't even looked at my chart. But before I was able to answer fully, he launched into a loud aggravated tirade about how, "Obama ruined his ability to do his job by requiring evidence based medical treatment." He ended the lecture by staring at me and demanding that I agree with him. I tried to redirect by saying I agreed that insurance companies make it very difficult to get procedures and tests approved. Then after a short couple sentences related to the x-rays, he asked me "so where do you think your neuropathy comes from." I said, "I think it's a result of my lupus." He belly laughs," Oh you're one of the lucky whites with an autoimmune disorder." aren't you lucky! Then he started on a history lesson about the black plague in Europe, which explained why "Whites get auto immune illnesses more than THE Blacks." and How it actually comes from our superiority and adaptability through natural selection and the plague. Again he stars at me like some maniacal college professor and asks, "how did the plague travel from the east to the west? (pause) Go on! take a guess! try!" I said, "trade routs." "YES! good job!" then another few minutes of The blacks the whites and the asians.... a little cursing. Then he says," and why did whites travel so much? because we're more curious than the blacks. and because of this we're more prone to addiction. especially heroin. (looking me dead in the eye) Don't ever try heroin. Me, "ok." At this point I wanted to ask, "BUT are you on it now? Maybe they need to Pee test you." (They are very big on pee testing everyone.) He asks his intern to go see if they can find the MRI of my back. They couldn't find it. So it's another round about Obama and how "in the good old days he could just give me a shot in my back based on where the pain is in relation to his nerve chart, but now we need EVIDENCE based medicine. so there's nothing he can do today. But they'll try again to get the MRI, or maybe order a new one." and maybe they'll focus on my knee pain because that's easier, but we'll need an x-ray for that. and.... that's it. That's what my $40 copay and the hour drive to olympia got me today. I left just gobsmacked - what just happened? I'm still in disbelief. And he talked sooo fast! It was absolutely insane.

I took my wife there today and Dr Vogelgesang walked into the room and the first words out of his…read moremouth were comments about the scar on my wife's chest - from a wound vac from her 3-way bypass surgery 5 years ago. The conversation went south from there. He was rude disrespectful and no other way to put it he was a complete A__ Hole! We were both in shock as to how rude this clown was. When he heard that my wife did not like opioids, he then asked what she expected him to do for her? We have never been to a pain management center and did not know what to expect. It appears this Quack is only interested in pushing narcotics. My wife and I were in shock from the lack of professionalism from Dr Vogelgesang. Had the appointment lasted any longer this A__Hole would have been picking himself off the ground.

I received Excellent care for my post op knee! A…read morecomfortable environment and a staff that works very well together in a professional environment. I highly recommended this Business. They also have up to date equipment and well laid out exercise areas.

Went in for a knee injury the physical therapy part went well but when I started receiving bills I…read moreinformed them that they were supposed to be sending them to my tribe insurance the Lady I talked to named Sherry was rude and started saying we were never told them that and I said my wife was with me when we told you then she said look I don't even know who to talk to so I told I had my insurance examiner phone number and she rudely said I need a claim number too ! and I said I have a claim number and she said look I'm not a detective that's when I had enough of her rudeness and hung up the phone . Their customer service is lacking and Sherry should be shown the door they can find someone better that

The McKenna location is not recommended. The PT had me do exercises that were not appropriate for…read moreme or my injury. I ended up missing 5 days of work along 2 urgent care visits. This kind of injury to a patient is inexcusable.

Morgan and her staff did a great job helping me recover from knee pain. My process started off with…read morea thorough evaluation, a combination of exercises in the facility and a series of home exercises. The staff was friendly and very professional. I highly recommend this facility to anyone needing their services. Thanks to all!

My family and I have gone to this clinic for a few months now and I am impressed with the care that…read morewe've received. The ANRP, Ms. Kim, has been so kind and straightforward with every checkup. She has answers to all the questions we may have and it's reassuring knowing that you have someone that's so knowledgeable caring for you and your family. The assisting staff are also so kind and make our visits enjoyable. 10/10 would recommend!

Easy to get an appointment. Open to telemedicine. Thr bad is high nurses aid turnover. Web site…read moreis substandard,

I highly recommend Katie Williams as an outstanding physical therapist. I followed all of her…read morerecommendations and was able to get the comfort and function of my shoulder back. I came to her with a lot of pain and loss of shoulder function. Each time I saw her she zeroed in on my specific concerns and adeptly treated me. She customized her treatments to resolve all issues successfully. I am an occupational therapist and as far as I'm concerned she is outstanding in her field. Thank you Katie and I also need to thank Michael, her assistant for his superb service with his oversight of my execution of the prescribed treatment plan. What a team!!

Everyone is friendly, kind and sincerely cares about my well-being and physical health. I worked…read morewith Katie pre and post hip replacement and she is absolutely stellar. Highly recommend!