1. The RO Company

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    Carrollton, TX

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    Services - The RO Company

    Desktop computer support

    Laptop support

    Printer repair

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    iFix - No power on laptop. Motherboard repair

    iFix

    (78 reviews)

    Did a walk in near lunch time and promptly got taken care of with politeness and humor. Couldn't be…read moremore satisfied with the service.

    Sad story. This was my second experience with them. First time they replaced the broken screen on…read moremy Motorola. It was not cheap but acceptable. And the service was very good. Then I brought them more difficult task Xiaomi phone with fingerprint sensor. They told me that there are 2 options - cheaper, but without the sensor, and more expensive, but it would work as original. I have picked up the later. When the phone was ready, I found out that the sensor was not working. And there it started. Instead of admitting the mistake, they started blaming me. The lady (later she appeared to be the owner's wife) came out to the front and told that the sensor needs to be initiated after screen replacement. I asked to help me with that, but then she told that there was a water damage exactly where the sensor sat. But the phone clearly showed that the sensor was not working. I did not shout, I only asked one question - why did you lie to me and why are you lying now. The exited lady when back, saying that she would put my old screen back. Then the owner appeared and insulted me with the statement that I am not welcome there any more; that I brought troubles to their establishment. After all instead of suggesting me to adjust the price of suggest me any other kind of satisfaction, they told me to pay in full or they would put my old screen back. I had to pay but this was the biggest frustration of the year for me. I always try to support local business and this was very my disappointing. To realize there attitude, you just need to read their responses to negative reviews. These ppl know nothing about responsibility, respect and customer service.

    Amni Electronics - All Transfer Done in House

    Amni Electronics

    (27 reviews)

    North Dallas

    Just got off the phone with the gentleman and he was more than happy to help try over the phone…read moreways to fix my Facebook marketplace portable dvd player before I make the long drive north. He wasn't looking to just take my money and run me dry, and I REALLY appreciate him sounding more than happy to genuinely help! If I ever need anything repaired, I know who to make a trip to see!

    I stopped in to have a electrical testing device fixed since I just didn't wanna throw it away and…read morebuy another one like most people do. It was a SunPro multi tester, it wouldn't work even though I put a fresh 9 V battery in it. It had a rattle inside of it and I'm not an electronics guy so I thought it prudent to let the professionals take a look at it and fix it. The gentleman who greeted me was very nice, warm, talkative, and quite agreeable to taking a look at my Sunpro multi tester device and attempting to fix it. He walked into the back after taking it apart did something brought it back and said it was working!!. (It was). As I started to leave it still had the rattle and when I turned around to ask the gentleman about it he said don't worry it's nothing that's gonna short out the circuit board. I remonstrated a bit and said are you sure? And he assured me everything was OK. Well I am Asperger autistic and OCD. When I got home I took it apart removing the circuit board to discover the main fuse just floating around underneath the circuit board, a metal-cladded fuse. Something that certainly and Dustin and potentially Will short out a circuit board. It was a physically oversized fuse meaning that it had been replaced at one time.... I wanted to take it back to him and just let him know that the rattle was indeed a concern that should've been looked at and I wanted to do so even if it been paying to have the job done properly with the right size (physical size that is) fuse. But I'm in my 60s and I'm a bit black-pilled with what I think on my reasonable expectations for people to do a thorough and adequate top-notch job anymore these days. /sigh

    The RO Company - itservices - Updated September 2026

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