A great place for all your checking needs. Cindy is very friendly and very very helpful. Easy to…read moreget to. I've been banking with Ace for a long time.

From the owner: Installment Loans, Check Cashing, Money Orders, Bill Pay, Bank Account, Debit Cardsread more

I talked to Samm8 in this location and I never had an experience that touched my life more in the…read morebanking world than her I was on a previous call and the call hung up and I got her she bit back from the beginning and when she was super clear about my insurance coverage I've tried several times to get USAA but it didn't work out for me but she was calm she wasn't concerned about her metrics like average handle time and that kind of thing she went above and beyond to make me realize that I need it property insurance and homeowners insurance I don't normally get these kind of things but she made me realize there were things reasons that I needed it. It's one thing to call to get information but it's a whole nother thing when you have a representative give you so much service that you feel like you were on a date with somebody she's the most valuable employee I've ever talked to at USAA or any other banking institution thank you for having her.

I've been a USAA member for 50 years and before me, my father -- a military officer who served in…read moreWWII, Korea and Vietnam -- was among its first customers. It's clearly apparent, from recent experience, as well as these reviews, that the company has not only gone corporate, but has also jumped the shark. My one and only homeowner's claim was after Hurricane Milton in 2024 and I wound up paying $30,000 out of pocket, after USAA depreciated my damaged carport, then applied the $10,000 hurricane deductible. They rushed my claim through to avoid any additional damages I might have discovered. In fact, they wanted a total damage estimate in a week, including bids from potential contractors. I got that extended to a few weeks, but later found that I had missed some of the damages to my home. Filing a new claim on those would have triggered another deductible, so why bother? To add insult to injury, I pleaded with them for years to lower the liability-only coverage on my 20-year-old truck, to which they said it just couldn't be done. Imagine my surprise when a rival insurance company got me the same policy for $200 A MONTH LESS than I was paying! My yearly premium with USAA for a 20-year-old truck was only $1,000 less, annually, than my HOMEOWNERS COVERAGE. (No tickets, no accidents, minimum coverage.) To make matters worse, you no longer can get a human on the phone in less than 30 minutes of voice mail hell. I guess the company is spending all our hard-earned money on those folksy ads that stand on their former sterling reputation. My most recent encounter, to make a long story short, involved a neighbor with a huge, dangerous tree that should have been taken down four years ago, when it shed giant limbs on my fence and property. I was told then to document the incident with Code Enforcement, USAA and on paper, so if the tree created future havoc the neighbors would be responsible for the damages. It came down and took out my entire fence and USAA now tells me, I will have to pay out-of-pocket to replace it. If I'm lucky, but probably not, they say they might be able to get the money returned via subrogation. As a senior citizen, I'm not wasting my energy on that project. I'm also not sure the competitors are all that great either, but they aren't as money-grubbing as USAA has become. Sadly, I will be departing the company ASAP.

Our family has two IRA accounts with Nova Financial. Nova takes personal care in your specific…read morerequirements and desires in assisting you to plan for your future. Our account manager, Michelle Morin, made sure she understood not only what we expected from our investments, but also made sure we got to know her as someone we could trust. She explained every detail of our individual plan and made sure we were comfortable with it before moving ahead. Trust is critical when working with someone or a company you are depending on to do the very best for your family's financial security. We trust Nova Financial.

From the owner: Our NOVA Financial team has an investment philosophy rooted-in the pursuit of a better investment…read moreexperience for you. We use key principles grounded in academic research to maximize your odds of success. This strategy: Over time, allows you the ability to grow your savings, create regular income or preserve assets. Is tied to your individual "risk score" so you have confidence in down markets to maintain investing discipline. Is administered under the fiduciary, fee-based or fee-for-service billing model.

Chase Bank Credit card charges an annual fee even if the customer is deceased!…read moreMother passed in January the annual fee was changed in July. Because she used it once in 2026 to buy food. Vultures

EVAN!!!! Evan was there to help my little sister set up a checking account today and he was…read moreabsolutely phenomenal! Incredible people skills and didn't give any weird vibes or anything. Great conversations and honestly SUCH a stand up guy. Would genuinely switch from ent bank just because my interaction with him was unmatched. CHEERS TO INCREDIBLE CUSTOMER SERVICE MATE. If you ever need an account he's ur guy!!

Knowledgeable, friendly and efficient tax services. George the professional tax man assisted me…read morewith a complex tax issue at a fair price. I highly recommend TMTY services.

100 percent the best. We began using them in about 2020 when we lived in Colorado Springs. Since…read morethen, we moved to California, and I asked if they could keep doing our taxes. Since then, they have been doing our taxes for three years, and they are always quick, prompt, and efficient. They definitely are worth the cost for all the things they do for us!

I have seen Dale's true colors, and it's not a pretty sight. He is a very untrustworthy person who…read moredeceives people for his own personal gains. My husband and I were moving to Colorado to start our lives together. We rented an Airbnb from Dale and it was right out of a horror story. Upon check in my husband and I discovered that we did not have a working toilet. We contacted Dale to let him know so he can call a plumber. He was too cheap to call an emergency one and we had to wait over 48 hours for a working toilet. We later found out he made us wait and go to a truck stop when the plumber did finally arrive 49 hours later the plumber revealed he is a member of their company and would not be charged the full amount. Not to mention he prides how "safe" his neighborhood and property is. There is homeless everywhere. There were homeless men sleeping by our dumpsters right outside of our bedroom which he did nothing about. A homeless man harassed me as I was walking my service animal by following me and screaming profanities at me because he was high. On the day I decided to leave because my safety was at risk there was a homeless man sitting by our car for hours muttering under his breathe and exposed himself to pee ON my car. Dale again was notified and failed to correct the problem. Because he was spineless and won't defend his tenants my husband was threatened with a knife by this man so we packed and left. We only stayed at his airbnb for two weeks and he will not refund any money due to his inability to provide a safe comforting space for his tenants who paid 4700 dollars for one month. Nor would he check us out of the property to lie and say we were still checked in as there is proof we left with videos and everything. When we contacted airbnb about this issue they said they will try and get in touch with him for a refund. The Airbnb agent was very kind and even suggested he did give us a refund for the remaining two weeks of our months stay as it was his fault by not taking actions to protect his property. The agent said he denied her request for the refund as he is greedy for money. Not to mention I also had to witness a dead body being carried out of the park down the street about .4 miles and another homeless man passed out face down on the sidewalk in the front of his residence. Who knows what this man's real agenda is. I would not trust anybody with this lack of care for other people. Nor is he professional in any matter. That is my encounter with this man. I just thought people would like to see the real man hiding behind his fake façade... p.s his place is also invested with ants in the kitchen and bathroom.

John, Nancy, Beth, and the team at Colorado Mortgage are simply amazing. You cannot find a better…read moreteam to support you in your mortgage needs. I had an incredible experience starting from the very first time I walk through their doors. Nancy is so kind and helpful and makes you feel at home. I got a very helpful mortgage lesson from John where he takes you through the ins-and-outs of what to expect. Being a first time home buyer is always a bit nerve racking, but John and the team make it stress free. Their communication is top-notch, and they work hard to get you taken care of. I would recommend them to everyone and anyone!

If you need a reliable lender, John and his Team at Colorado Mortgage Company are the only ones we…read moretrust. They took the stress out of home buying and in this market, I don't say that lightly. He and his team have the in depth knowledge, talent, and are very responsive. We couldn't have asked for better service!

I've had nothing but horrible experiences dating back to years ago with Wells Fargo! I was willing…read moreto give them a new chance but I found they're worse than ever! Arrogant and haughty tellers that give you the impression why did I even bother! Can't get them on the phone!

This review is entirely for the banker Sydney Armstrong - she was so helpful, patient and…read moreresponsive in her assistance. Working with her was the epitome of compassionate and personable customer service. I hope all my future banking experiences meet her level of professionalism.

I have been spoke to like a child by two of their representatives in an attempt to explain that…read morethere was not fraud on my account, I was merely buying a used car for my son's birthday. They closed my accounts and blocked me in the ACH system for fraud. I'm an attorney and can't pay my bills in the normal manner due to their unprofessionalism. Go look at their BBB reviews as well. Looks like it is only recently that this bank has been so rude, as I wasn't the only customer with similar issues. Save yourself a headache and choose another bank.

What a fresh and friendly bank. They offer pretty sweet incentives from time to time, enticing new…read morecustomers with iPads or Amazon Fire Kindles (with some strings attached, of course, but nothing too challenging). I try not to steal the 1st Bank pens. I try not to ask my husband to grab one for me when he stops there to deposit a check. Truth is: they're some of the best pens going. The smoothest blue ballpoint ink. Retractable and handy. I happen to have accidentally found one or two in my purse from time to time. Oops.

I giving it a 3 but maybe it's a 2 the lines are so long all the time to make a deposit it is 20…read moremin at the least . It's not the people they just don't have enough help so if a customer needs more help you wait at least 30 min!!! Can you please hire more people!!!!!

When I opened an account Laura was rude and arrogant In the way she treated me. It was a haughty…read moredemeanor that gave me the impression I made the wrong choice! Ever since it's been her snappy comments! Avoid this bank like the plague if you care about friendly service and tellers with people skills because you won't find it here! Long lines and only one teller to wait on you! I used to think Wells Fargo and Bank of America were the worst banks I've banked at but US BANK outdoes them in spades. Trying to get anyone to help you is out the window if you need an answer to an issue! If you can't get into your account online, guess what!? If you call to get it unblocked you have to wait a week for it to be cleared! Imagine that how looney that policy is! I experienced it and it really set me back terribly! I told their corporate office they needed to hire more tellers but it fell on deaf ears! Who wants or needs to be hung up on an understaffed bank that clearly doesn't care! Save yourself the pain and heartbreak and look elsewhere for a bank! This bank is definitely the bottom of the pit!