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    The Rock

    2.3 (3 reviews)
    Closed 9:00 am - 4:00 pm

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    1 year ago

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    2 years ago

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    1 year ago

    Food, service and ambiance could be better but they try really hard at this place of business

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    Sundae's Restaurant

    Sundae's Restaurant

    1.9(9 reviews)
    0.2 mi

    I hadn't been to a Tastee Freez in forever, did a quick Google, and it led us here only to find out…read morethere aren't anymore in the entire state! The man that owned the franchises in VA passed away last year. It's now called Sundae's even though some of the signage inside says the former and the shake machine has a DQ logo on it! Crazy! They tried to adapt as much of the same menu that they could without any copy infringement with the names of items. I got what would have been a Big T under Tastee's menu and the burger was a bit overcooked and the bun tasted stale, so just ok. My spouse got a fish sandwich that she enjoyed and a chocolate shake that she liked too. We also got a couple of twist cones to go that were good. Their menu is bigger than I expected. They also have chicken and shrimp and even breakfast if you're so inclined. They did a somewhat steady business of drive thru and some takeout. We ate in and available seating was spaced out so it seemed okay. The employees were pleasant too.

    Worst experience ever in a restaurant . My fiance and I stopped by Sundae's to grab a bite and a…read morebathroom break . While my boyfriend proceeded to place the order in the drive through I went to the bathroom . When I walked in I found the restroom locked . There were no other customers at least at the counter at that time . I asked who I know now is Jen ( the franchise owners daughter) if there was a bathroom and Jen glanced over my way and said very rudely " PAYING CUSTOMERS ONLY !"I said in a very nice way I asked Jen if she saw the man currently in the drive through at the window?" I told her " that's my boyfriend at the drive through window so I am a paying customer" The only thing I can think of is that when I said that she became embarrassed . So I asked her again for the key thinking now since I'm a paying customer and all problem solved . She said " No you are not getting the key " she was embarrassed in front of her co workers when I called her out on the fact I was a paying customer. She was screaming at the top of her lungs when I asked her why she hated her job so bad . I went back to my boyfriend's car who was still at the drive through window and asked him if he had paid and he said yes . I told him to get the money back and let's go , I was not eating anything there because she was the one wrapping the food. She was full of so much anger that I wasn't sure what she might do to our food. We told the gal who was unfortunately stuck in the middle that we wanted a refund . The poor cashier looked scared to death . Then bum, bum, bum here she comes Jen to the driveway window screaming that she would not refund our money " We gave them the food back and left . No need to place a formal complaint given it was the owners daughter . However I can leave this review in many places.

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    Sundae's Restaurant
    Sundae's Restaurant - Fish sandwich

    Fish sandwich

    Sundae's Restaurant

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    Uptown Coffee Café - New York style cheese cake topped with caramel and chocolate sauce and whipped topping.  Yummy!

    Uptown Coffee Café

    4.2(177 reviews)
    34.8 mi
    $

    Update in July 2026: I recommend Poplar Sips a few steps away instead. This was another…read moredisappointing experience. We waited a very long time for two sandwiches. When the order came from the kitchen, it was only one sandwich, so we had to ask them to make the rest of our order. We also bought a container of pasta salad from the cooler, but upon going to get it, we noticed the date written on the container was already four days past so we just left it there. The bathroom stank strongly of urine, like it hadn't been cleaned in weeks, and the floor felt sticky. I really want to like this place; I like the vibe, ownership's values obviously match my personal values and I want to support them, but I can't ignore these serious issues. Initial review from Jun 2024: We were there twice. The first time, the person at the register was unbelievably slow to get the people in front of us rung up. I don't remember the last time I have waited so long second in line. The second time, there was nobody at the register and we left after several minutes.

    My experience here was great. The employees were nice, and helpful. It has a great vibe to it, I…read morewas not impressed with their coffee, it was very strong and did not have a lot of flavor. I would like to go back and try their food, though, it looks delicious!

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    Uptown Coffee Café - Cashier station

    Cashier station

    Uptown Coffee Café - Mini New York style cheesecake topped with caramel and chocolate sauce and whipped topping.

    Mini New York style cheesecake topped with caramel and chocolate sauce and whipped topping.

    Uptown Coffee Café

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    The Rock - breakfast_brunch - Updated September 2026

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