These guys are great. I am an out of town customer who ordered some flooring for a water damage…read morerepair and had them ship it out. The service was quick, but the manufacturer had discontinued my existing flooring and replaced it with something that didn't quite match. There was no problem with the return. They got a hold of the manufacturer right away and had them direct ship some old stock that matched what I had. I highly recommend Nail and Hammer, they went above and beyond for me. Thank you. Sheldon - Edmonton,AB

Approached the store with a fault on a unit under warranty. No one at the store had any idea how to…read moreprocede. The communication was terse and showed little or no understanding. Next time, with something pricier, I'll rather go to a more reputable store where they have a better handle on customer service.

Sometimes you can find that sought after piece you know exists but others don't carry. Our store in…read moreLethbridge has been around for decades and always amazes me with what they have.

Awsome service! The guys there ar so helpful with suggestions and ideas. I wouldn't buy my paint…read moreanywhere else!

Good Assortment, lots of hidden treasures if your wife lets you stay in long enough to find…read moreeverything. Sales are very good, and quality is generally worth the purchase.

Addictive place to shop. Good selection. If you watch for sales the prices are excellent!…read more Many products are made in China and may not be the highest quality. But when you only need it for a few jobs and the price is half what other places are selling it for it is perfect. I would go broke shopping at some places when I only need the tool for one or two jobs. Most staff are amazing and very helpful.

I'm leaving this for my mom who doesn't have yelp:…read more I would like to say "thank you" to the owner and staff at Niels and Gords. Three years ago I went in to buy an auger-style snowblower and Niels talked me into buying the paddle-style with the option that if I didn't like it I could return it without issue and purchase the auger-style. Well this winter I finally had a chance to use it - I greatly enjoy my paddle-style snowblower. When I bought the snowblower I was to bring it back after its first five hours of use for an oil change (included in purchase cost), when I called this month to inquire about an oil change Niels still honoured that offer THREE years later! How many companies/businesses would do that? On top of all that Niels and the staff here have been a pleasant, funny and all around awesome every time. Thank you Twila

If you can shop someplace else do it. The guy that owns this business had no customer service…read moreskills at all. Condescending and belittling are two of his best skills. Best advice, go anywhere else.