We want to share our experience with The Roving Feast so other couples know what to expect. We worked with 7 other wedding vendors, all of whom received glowing, five-star reviews from us. Unfortunately, this caterer was the one vendor that caused constant stress and frustration and turned what should have been a fun planning process into a 7 month-long headache.
While the food itself was delicious and the on-site staff were friendly, that's where the positives end. From the start, communication was slow, disorganized, and full of errors. We requested two in-person meetings to clear up repeated mistakes, and both times were promised updated proposals within a few days. Instead, they arrived 3-4 weeks later, only after multiple follow-up emails and phone calls. We didn't even receive our final invoice until 11 a.m. on our wedding day.
Food & Service:
We were charged for four servers but only had two. Guests had to refill their own water carafes and even serve themselves salad on what was supposed to be a staffed buffet, and this was at the direction of the owner! Dessert was never served, and we ended up cleaning up leftover food, garbage, and bottles the next morning. Unlike every other vendor we worked with that day, who checked in upon arrival and throughout the evening to ensure everything was going smoothly, the owner never checked in with us at all.
Bar Service:
We were told we'd be invoiced after the wedding based on the number and types of drinks actually consumed. Instead, we were charged six hours before the event for a predetermined number of drinks at the highest price tier on her menu.
The bar also closed 30 minutes earlier than we paid for, something we only discovered when the bride went to order a drink and was told everything had already been packed up. We also were told we would have two VTLCB-certified bartenders but only had one. When we questioned it, the owner admitted that the third food server had been pulled to work the bar, which meant an unlicensed individual was serving alcohol to our guests.
Instead of addressing our concerns professionally, the owner sent a series of aggressive, accusatory emails demanding immediate payment while acknowledging errors on her end. When the groom called her to discuss corrections, she apologized for her tone and agreed to send an updated invoice. He even offered to pay for the services the servers had already provided as an act of good faith so she wouldn't be delayed in receiving payment, but she declined the offer. What followed were multiple hostile emails filled with false claims and personal accusations, including that we distributed more drink tickets than we paid for, a claim disproven by her own photo and our accurate count.
Her behavior after the event was shocking, combative, dishonest, and deeply unprofessional. We've since reported our experience to the venue that lists her as a preferred caterer so future couples are aware. It's so disappointing because every other vendor we worked with was wonderful, responsive, and kind. We wish this had been the same experience here.
If you value transparency, honesty, and respectful communication, please take this as a serious warning.
The Roving Feast misrepresents its services, is evasive about pricing, and treats clients defensively and disrespectfully when questioned. It was, without exaggeration, the most stressful part of our wedding. read more
