5/5 on service 5/5 on technical skills…read more 5/5 for compassion and follow up 5/5 on respecting the patients space 5/5 on qualoty of providers: technically educated and empathetic we are thankful to Mr. Yuji and his team for the care. Ms. Shiela is a rockstar at follow up and the support given to us is unparalleled. Ms. Isabelle was great at nursing care. highly recommend them for elderly care at all levels. thanks for your honest services.

Darlene Weber from Golden Care was a lifesaver for me when my mom was hospitalized abruptly then…read morewanted to come home to recover. Mom wasn't mobile at the time, and Darlene and the Golden Care team went overboard to find enough helpers to allow her to be at home. Darlene was also an incredible resource for information about at-home care - from the supplies we needed to which items of "durable medical equipment" we should request from the hospital based on insurance coverage. She even went out of her way to be there when PT and OT providers came so that her caregivers could help mom do the exercises in between visits. She was also incredibly responsive and accommodating even when our plans shifted multiple times. I can't recommend Darlene and the GC team strongly enough.

We found Assisting Hands when a California based family member conducted an extensive and thorough…read moresearch of options to provide care for my wife's father. As my father in law is now approaching 102 (next month), the level of care is now essential and "round the clock". With us living on the East Coast and for my wife's father to be able to remain in his own home, having a fully reliable and conscientious service was not only very important but now has become a true requirement. Because of the commitment and dedication of the owner and a number of also extraordinary staff members, we believe that the care provided has most often been truly excellent. Over now more than 2 years, Assisting Hands has earned our Trust and Confidence. When a caregiver was unavailable, Assisting Hands has always been agile and "there" to assure continuous "on site" coverage, without exception. We thank the owner and a large number of caregivers for their fine efforts, often exceeding high expectations, and delivering a level of service that has permitted my father in law to be able to stay in his home, as he very much wanted and currently desires. Should there be any questions that could be addressed by us, kindly contact the owner of Assisting Hands for our Western, New York contact information. It is true for us that a partnership with an organization such as Assisting Hands works best when there is an active family support person(s) in full contact with the service provider. The owner of Assisting Hands has gone well beyond more than both normal and high expectations to personally do everything possible to provide quality, timely, and proactive service. We have been very impressed and appreciative for the excellent overall personal services received. We very much recognize what Assisting Hands has provided for our family. We are grateful to my wife's sister for finding Assisting Hands and initiating its services, and to Nina for her caring approach in running her business. JGU

I love this crew they help me so much with my mom! indeed they are a true blessing! love their…read moreservices! it helps me be sane and not worry so much about my 86 years old mama. I highly recommend them to anyone!

In December 2023, my elderly father was hospitalized and then transferred to an in-patient rehab…read morecenter through the end of the month. I decided that I needed some supplemental help once he returned home. I researched several agencies online checking Yelp/Google reviews, BBB information, licensing information and company websites. I developed a list of three agencies to contact based on my research. I contacted the first agency. It did not go well. I was shuffled around to different people; meetings were set up, then cancelled; calls/texts went unreturned; interviews were set up and candidates never showed/cancelled at the last minute; etc. After two weeks, I had had enough. Next up, Family Matters. I re-visited their website and downloaded the free In-Home Care Guide which required me to input my contact information. After fully reviewing the guide, I picked up my phone to call them and my phone rang before I could dial. The caller identified himself as Andrew from Family Matters. I laughed and told him that I was just about to call Family Matters. We spent the next 30-45 minutes discussing my father, his likes/dislikes, his personality, the qualifications that we were seeking in a caregiver, and the list of tasks/responsibilities the caregiver would perform for my father. Andrew indicated that he had a caregiver in mind and would call me back within the hour. I asked him to e-mail me a copy of their care agreement to review in the meantime. Within 5 minutes, I received the care agreement. Within an hour, he called to inform me that they had the perfect caregiver for my father and that she could start shortly. The caregiver, Marcia, that was placed with us was EXCEPTIONAL!!! She was a perfect fit for my father and was highly qualified. She was with him for about 15 months, and we cherished the time that she was in our home caring for my father. We would have loved to have had her with us until the end of time, but she retired. We were very happy for her, but sad to lose her as we had both grown very fond of her. Following her departure, Family Matters tried to find a replacement, but they were unable to find a good fit for my father in terms of availability to work the schedule that he needed, personality, skill set, and qualifications, so encouraged us to work with another agency. Although we were sad to no longer be working with Family Matters, we appreciated them being up front with us and putting our needs above their own. We engaged another agency who placed a caregiver with us for about 5 months. When she left, we contacted Family Matters to re-establish contact and query them about a replacement caregiver. We were told that Andrew had moved on and were introduced to Ashleigh, the new Account Manager. As before, we reviewed all of our requirements with her and within an hour, she had a great caregiver for him who started with my father the following week. That was a little over two months ago and his new caregiver, Elsie, is FANTASTIC!! Ashleigh maintains close contact with us to ensure my father's needs are being met, inquire about his health, and visit us in our home. There are a lot of independent caregivers & caregiving agencies out there. Some are not good, some are reasonably good, and others are exceptional. Family Matters and the caregivers that they employ, in our experience, are all exceptional. If I had to summarize the reasons I would recommend Family Matters to others in need of a caregiver, I would state the following: 1) The entire staff including, Account Managers, Staffing Managers, Receptionists, and Caregivers are extremely friendly, caring, polite, professional and responsive. If they say they are going to do something, they do it and do it within a reasonable amount of time. If a problem arises, they are on it quickly and it is resolved swiftly. 2) The staff does an exceptional job of listening to all requirements, qualifications and needs to best match a caregiver with the client 3) The caregivers have very good professional experience, qualifications, training, certifications, and licensing 4) The agency does all of the leg work, so you do not have to do so. As caregivers are employed by the agency, the agency conducts all recruiting, interviewing, background checks, references, licensing, training, benefits, liability insurance, time keeping, and manages the caregiver's payroll. They also handle billing, so you receive an invoice for each period which can be paid in several ways, including autopay. 5) They communicate in several ways and will accommodate their communications to the method which best suits the client 6) You can tell that the employees are treated well and that the management cares about their well-being. Everyone really enjoys working there and it shows. 7) Family Matters has many resources available on-line We highly recommend Family Matters to any person or family member looking for in home care for a loved one.

Andrew and his staff have gone way beyond to provide me with the best home healthcare. I could hope…read moreto receive thank you so much.

When my mother was diagnosed with Alzheimer's Disease in Washington I needed to find a way to bring…read moreher down to Encinitas and take care of her. I spoke to owner Mike Miller, he was great. He gave me a ton of helpful information and he set up 24 hour care for her in her new house. The caregivers we received were all very good and very patient. I am very pleased with the service I have received.

From the owner: Home care San Diego specializes in: - Hourly Care…read more- 24 Hour Care - Post Hospitalization Recovery - Stroke Care - Parkinson's Care - Alzheimer's Care - Fall Prevention

100% fantastic staff! Fantastic management! Seacrest as a community is an absolute gift from god…read moreand probably the best in the nation for any stage of care for our Elders.

My husband stayed at Seacrest for a week after getting a new knee. We researched the available…read moreafter care extensively. One place offered reminded me of the movie The Snake Pit, and the other was clean but had the atmosphere of a funeral home. Both right by Tri-city Hospital. I would NOT take my dog to stay at those two places. Seacrest was also covered by his insurance. Night and day. In spite of the twenty minute drive each way, it was worth the distance. Great homemade soups, extensive menus, caring staff, clean and cheerful environment. His recovery from surgery was greatly enhanced by his stay at Seacrest.

They are the best! I'm so much less worried about my mom now. She has the greatest caregivers who…read moreput their heart into their work and take excellent care of her. They're intelligent, have good judgment and went above and beyond when my mom was in the hospital and after she was discharged, I can't recommend them highly enough.

When I first called At Home Nursing Care, I was very stressed and unsure of what I needed but when…read moreAlyssa answered the phone, she helped answer a lot of my questions and calmed my nerves. They were able to schedule a needs evaluation with my family and I to figure out what type of care we needed. I would recommend At Home Nursing Care to anyone who might need care at home for a loved one.

Qualicare has been a home care partner for many years. Lylene and the team provide a great…read moreexperience from the first phone call to the care at home.

I have worked with seniors and senior service providers for almost 20 years. The staff at…read moreQualicare are serving seniors for all the right reasons and are committed to providing excellent care to their clients. I am happy to refer clients to Qualicare and am confident they will be well taken care of. There are lots of options for in-home care in San Diego County and Qualicare is on my short-list!

My family needed to have round the clock extra care for our elderly father who was recovering from…read moreboth pneumonia and a recent fall that left him very weak and a high risk for another fall. We needed to move our father to a new assisted living facility and had no point of reference. 24Hr HomeCare was recommended to us and we are so thankful to have found them. Our father was completely taken care of by kind and compassionate caregivers that genuinely cared about him and assisted him with every possible aspect of his recovery. Each caregiver over the course of many weeks established strong bonds and relationships with our father. Aside from one negative experience with a caregiver, the experience was excellent. On that note, I will say that upon calling our Manager, Eric regarding this issue, he took immediate action and replaced our fathers caregiver without question. Our family is eternally grateful, very appreciative of the care our father received from 24HR HomeCare and could not have asked for anything more.

Our grandmother turned 80 this year, after visiting her we realized she needed help. We didn't want…read morea nurse, we wanted a companion. Someone that would he there for her through out the day. 24 hour caregivers were recommended to us by a family friend. After interviewing 2 care takers, we made our decision. They were both qualified and background checked, which was an important factor for us. It's been a couple of months, and we are very happy with the care.