Update: After posting my initial review John and Nick did reach out, and I received the check for the security deposit back today. Both were very helpful despite the initial issues we had. Just straight up never returned our security deposit and never gave us a receipt. Claims there was "no record we paid a security deposit" despite living in our apartment for 2 years and re-signing a lease. Impossible to get in touch with as they intentionally hide their email addresses / phone numbers. read more

Continuous Quality of Life of using the Fire Egress as a country club, obstructing the pathway of the back of the building by a group of 5 tenants living in the apartment . Parties, loud music, singing, loud talking, screaming and boom box music mixed with beer blasts, BBQ, pizza parties, birthday parties and loud noise. Hours on end disturbing the entire community, yet The SABET Group is in violation of the law and illegally uses the common area as a private garden. read more

DO NOT RENT FROM THESE PEOPLE. They will ignore your maintenance requests, allow homeless people to move into your building and threaten residents and do nothing about it, try to charge you illegal fees, make improper deductions from your security deposit, and you might find out the "apartment" that they are overcharging you for is actually an illegally converted cellar with inadequate emergency exits and exhaust pouring into the windows from the boiler. Their office is rude and unresponsive and it is a nightmare trying to communicate with anyone that works for them. Look elsewhere and do not make the mistake of renting from them! read more

Our ACs stopped working a week ago. It is absolutely impossible to reach an actual person or get any information about when this will be resolved. We have spent hours on the phone. It is the middle of summer and we have young kids at home. Sabet fired our super and has set up a system with no accountability or responsibility. The temp in the apartment has been above 80 and is inhabitable. Hugely disappointing and frustrating. New Sabet tenant, not sure how anyone can live in these properties. read more

RUN!!!!!!! Like, actually. All the horror stories you've heard are true. They are brazen criminals, and the city is aware but can't do much. In my case, they purchased our building and immediately turned off hot water and heat to force tenants out, allowing the Sabet Group to collect security deposits (a nice little bonus) and then renovate the vacated units to rent at higher prices. There is no super, only an AI app, and there is no phone number or email they respond to. read more

These people use every slime-ball technique to get my neighbors and I to move out. -No heat in the winter -No hot water for weeks at a time -No snow removal -No one answers maintenance requests I feel like I'm living in an A-Team episode but B.A. Baracus is NOT here. read more

No, John S. You actually have had 3 stop work orders for working with out permits in our building. And you lied on your blueprints, are renting out apts with illegally sized bedrooms, forcing tenants to make their own repairs, lying to tenants and city inspectors, on and an and on. If you have issues with the Sabet family or the Sabet group, contact 311. Also, I know everyone who works for the Sabet group. JOHN S. is a fake name This is a desperate attempt to save their pathetic yelp rating JOHN S., if you really work for the Sabet family, please post your contact information. Your tenants are desperate to know who to reach for repairs, why you're not depositing our rent, why we don't have a super, why you don't respond to anything...on and on and on Typical Sabet garbage read more

These people are thieves. They will not give you an easy way to contact them and contact you through an app where you can never reply. If you need to contact them, call. My emails would only go to spam. Also know your rights. They took a massive chunk out of the security deposit and gave me a very broad "receipt" and wouldn't respond to my emails. The calls were useless. They broke the law by not sharing where my security deposit was being held and not being transparent about interest the deposit collected. They also legally had to repaint the apartment after three years and did it while we were still living there, coming in without 24 hours notice, again breaking the lease and law, and then used our money from the deposit claiming damages. I understand you may have to use them but just be warned. Get a number, know your rights, and be weary that these people are criminals and break housing laws. read more

Would give -1000 stars if I could. DONT RENT FROM THEM. Didn't have hot water for a month and water in general A LOT and they refused to reimburse us for our rent. I think I had to call every number I could find online over 10 times to get someone to pick up. There were several times my water stopped MIDSHOWER. And they send someone for service two days later. Don't get me started on the security deposit. We tried to contact them several times and the update and when I finally got ahold of one of the sabet guys he YELLS at me on the phone and calls me obnoxious then hangs up. This group is a disgrace of a property management company never rent from them. read more

As many others have mentioned, it is nearly impossible to talk to anyone and, when you do, hard to get answers. My child's lease ended nearly a year ago and we've never received a refund of the security deposit. Emails go unanswered. Sometimes you can get someone on the phone but there are never answers as to why we haven't gotten the refund. The strategy seems to be inaccessible or to kick the can down the road so people will give up and forfeit their money. read more

I won a court judgment against The Sabet Group in March 2025, as ordered by the Civil Court of the City of New York. Despite repeated outreach and providing all relevant documentation, the landlord has failed to pay or respond in any meaningful way. I have made every reasonable effort to resolve the matter amicably. Their refusal to comply with a court-ordered judgment is not only unethical, it's illegal. Their blatant disregard for the law and basic decency should serve as a serious warning to anyone considering doing business with them. If a landlord won't respect a binding court order, they certainly won't respect their tenants. I am now pursuing formal enforcement actions. Avoid at all costs. read more

These are the worst property group known to man. The heat breaks every week and no one answers urgent requests. They also leave you without heat for long periods of time with no rent abatement or heaters for the building. Julia Shvets and Cesar are unresponsive and will leave you in freezing conditions. This company violates so many of NYC city rent laws! read more

Sabet group is by far the worst landlord I have ever dealt with. I live at 312 w 21st and they have not handled any issue we've presented them with. Do not sign any lease with this group. They don't return security deposits. AVOID AVOID AVOID read more

Repeatedly tried to send people into my apartment with little (less than 4 hours) or no notice to work on non-emergency issues. Unsettling and illegal. They're also impossible to contact. Try to find a phone number or an email address for an actual human being with any real position of power at the company--there are none. They hide behind phone trees with powerless people at the end of them who claim there's nothing they can do to help, do-not-reply email addresses, and their faceless online portal. The incompetence of this company is so staggering, the day I moved in there were two cleaners still inside my apartment--one of them even using my bathroom. Expect nothing but the worst from this company. Do not rent from them if you have any other options. read more

Minus stars if I could. Hands down the worst management company I've ever dealt with. They keep changing their name and hiding behind different LLCs, which tells you everything. They've cut off heat and hot water, and they're impossible to deal with when issues come up. Not worth your time, money, or sanity. If you see your building managed by them: run. read more

I've seen some people react so leaving an update: The Sabet group said they would not compensate me for 1. mattress, 2. hotel, 3. or provide a rent reduction for the month. Luckily I was able to use renters insurance for a new mattress. read more

We now have a leaks in our living room ceiling. When we complained, after many days, they sent a worker who made more holes in the ceiling and water is pouring through them! We have to keep emptying buckets that are under the leaks and it is ruining our furniture, belongings, but more importantly, our health because of the damp and the mold. I complain every day and they have done nothing. The most infuriating thing is on their maintenance portal they will write " completed" when nothing has been done! The living conditions here are not fit for humans. read more

WE HAVE HAD ZERO WATER IN OUR APARTMENT FOR OVER 24 HOURS. This is not a city issue, we've confirmed that multiple times. The blame falls squarely on The Sabet Group, who continue to prove themselves as utterly negligent and inhumane landlords. We've endured weeks without hot water or heat, but this? No running water at all, not even to flush a toilet, is beyond unacceptable. We cannot shower, cook, clean, or even wash our hands. The apartment is uninhabitable, and they are doing NOTHING. If you are considering renting from them, DO NOT. RUN. This management company is a disgrace. They do not care about their tenants' health, safety, or basic human needs. Avoid them at all costs. read more

We have been charged a fee for a broken sink that we did not break and they will not tell us what the fee is for and have not repaired or replaced the sink. They will not reply in writing and have cancelled our repeated maintenance requests. read more

Leaving this review as it seems to be the only way to successfully reach the Sabet group. We moved out of our apartment in July 2024 and still have not received our security deposit back. All emails we have sent automatically bounce back, and we have called numerous times. There is no clear way to get in contact with them. Please private message me with correct contact information, so we can discuss our deposit. read more

After playing phone tag and reaching answering machines for a bit, I finally reached Nick Hayden at the Sabet Group. Nick was exceptionally helpful and took personal interest in making sure all my issues were resolved. Absolutely a cut above in service, appreciate all the help getting my AC fixed before the heat this week! read more

DO NOT RENT FROM THEM - WRONGFULLY WITHHOLDING SECURITY DEPOSIT Major points: withholding security deposit and let a homeless man live in the building. When we moved in, we were told there would be a Sonos system. We requested 7 separate times for them to explain to us where it was/how to use it/the fact that we didn't have it in the first 3 months of our 16+month lease. They are now withholding $500 from our deposit, saying that we took the system out with us despite the SEVEN maintenance requests we made telling them otherwise. Additionally, the maintenance request was the only way we could contact them because they do NOT want their tenants to be able to get in direct contact. If you called or texted the number they provide, you never receive a response (either your text goes unanswered or you leave a message with a third party front desk system that never gets addressed by actual staff). They are continuing to withhold $500 of our security deposit for something WE NEVER HAD. I have emailed management over 10 times and called at least 6 times. NO RESOLUTION OR HOPE OF IT. I first emailed them about this issue on May 13th and have been consistently following up with them without any resolution. They are fraudulently keeping part of our deposit and I plan on filing a claim in small claims court because no one responds. Also, I got written confirmation that they would not be charging us for a cracked mirror because I paid for it in advance. They charged us again for the mirror after the explicit written confirmation. It took multiple calls and emails for them to remove that charge. They are not professional or responsive. Additionally, there were multiple months where a homeless man was living in the building and they did nothing about it. When they finally had to address it because 411 and 911 were repeatedly called, they got a "security person." I contacted them to confirm that this was someone they sent and they never answered. This guard was not announced to tenants and then was gone without notice. read more

I've had a horrible experience with the Sabet Group. I wish I didn't have to leave any stars because of how horrible they are. To name a few of their atrocities: - We had to call 311 for our apartment being dangerously freezing since they didn't respond to our many requests to look at heat. - Unreachable (like many of the other reviews have said). When you do hear back you get verbally accosted on the phone by Leor. - A multitude of stolen packages - Broken washers/dryers for 5+ years -- they won't fix them - Our apartment didn't come hooked up for wifi. We had to personally locate the building's wifi source and wait weeks for their approval to screw the wifi cord into our apartment. - They charge an ungodly amount for whatever they want and not send you an itemized receipt or cost breakdown (We reached out because one of the fridge door shelves broke. They charged us $250 for one shelf. After months of dealing with this, we were able to source the shelf ourselves for $16.) - Cheap appliances - Cheap infrastructure (front door of the apartment building breaks constantly) - Their employees and maintenance team are kind, but management will only send them when they feel like it and not let you know when they are coming. - Our security deposit came back but the management charged us for a multitude of things that weren't valid to charge for (i.e. holes in our bathroom walls. The walls are granite and we didn't hang anything in them.) Even after a letter from our lawyer, they didn't respond. Needless to say, this management company had great staff but leadership was unhelpful, unkind and uncooperative. They rip people off and think they can take advantage of tenants. Not cool and would never rent from them again. read more

I'm outraged that I even have to give The Sabet Group one star JUST to leave this review. They are outright crooks and completely unresponsive. Their emails are a black hole, and they invade your apartment without any notice. Expect to go without hot water for days and freeze in the winter because they turn off the heat. Don't be fooled by the refurbished units and prime locations; it's all a scam. Living here means your packages will get stolen, and you can kiss your security deposit goodbye, no matter how hard you scrub those floorboards. This company is an absolute nightmare to deal with. I'd rather live in a dump than give them another cent. AVOID THE SABET GROUP AT ALL COSTS. read more

DO NOT RENT FROM SABET GROUP!!! They are the WORST. They do not care about our safety and completely scammed us of our security deposit. They do not care about the tenants well being and are just stealing money. The WORST customer service, you can never get ahold of them and are extremely rude. I've tried to get ahold of them for 1 MONTH and they still have not responded. TERRIBLE TERRIBLE TERRIBLE. Have never experienced anything like this. read more

Sabet group is an unmitigated disaster, and they rip off people through non communication (try calling the number on this site and see if anyone picks up...). Issues we had at Sabet Group that they never addressed 1). The front door to the building broke every 3 weeks. It would be taped open for the 2-3 days before they fixed it, and anyone from the street could enter the building. TWICE, I personally had the lock to the front door fall out into my hand when entering my key into the door. Once, they "replaced" the glass center of the door with cardboard taped to the door (which obviously fell off), so people would just literally walk right in. 2). In that time, we had a homeless person sleep in the lobby of the building, and a separate homeless person harass us at our apartment demanding to be let in and directly threatening us inside to the point we had to call the cops. Management did not even respond to us when we voiced these complaints. Likewise, packages consistently get stolen because the front door is always open. Management did nothing. 3). They never cleaned the interior of the building while they were doing maintenance. You could write your name in the dust on the ground of every floor because there was a thick lining of dust everywhere 4). Upon move out, they charged us 1700 to repair 17 holes from nails/screws that we used to hang up artwork. They made these patches before we had even moved out and had the chance to fix ourselves. They did not respond to a phone call or email about these charges for 2 months. They are IMPOSSIBLE to contact. 5). They came into our apartment unannounced and unapproved, and turned off the control settings to all parts of our radiators, and it was then unbearably hot at all times in the apartment for the last half of our stay. 6). The dishwasher didnt work, the front door didnt fit into the slot and would either get jammed shut (or be too thin and just make noises with the bolt banging back and forth) read more

If I could give zero stars, I would. This is an absolute nightmare of a management company. Never in my life have we dealt with such unresponsive, manipulative, poor management and professionalism. For anyone seeing this, or looking at a unit managed by this group, avoid it at all costs. Heat is shut off on the coldest winter days, floods are fixed days if not weeks after being noticed. The landlord/CEO of the company is a liar, scammer, and incredibly rude and will not think twice before raising his voice and threatening you over the phone. DO NOT RENT WITH THIS COMPANY. I hope this lands the correct audience before it's too late. I read more

Our daughter rented a Sabot property from May 2019-May 2020. It was a nightmare. Their apartment was fruit fly infested, coming up from basement trash cans that flew in via an air chute vent. Innumerable emails and phone calls went unanswered. She and her 2 roommates finally had to withhold rent and have a lawyer prepare a lawsuit citing NYC code violations to get them to act. Even then, the problem was not solved properly. There were many other valid complaints that went unanswered that are too numerous to cite. The common thread was management was simply 100% unresponsive and totally indifferent to renters' needs. Unduly callous even by NYC standards, which is saying something. Lastly, even by Manhattan comparatively high rents, this Chelsea apartment was outrageously expansive - $5,295/mo. for 3 "rooms" (sic). Our daughter's was the 3rd, so small she could barely fit her bed, nightstand, and vertical dresser on it. A Ringling Brothers Barnum and Bailey Circus dwarf would have felt cramped in this hole of a room. Thank God our daughter came to our Baltimore home in mid-March 2020 when her NYC HQ company told employees to work remotely. I hope COVID has devastated Sabot and they are unable to rent ANY of their properties. Actions have consequences. The shysters who own the company will come to know the meaning of that axiom. They have it coming. read more

Has no problem degrading others, does not care if you have heat, or A.C. or any other issues in the apartment. Will call you names, belittle you and ignore. Not worth the headache regardless of how nice an apartment may "seem" Leor is a beyond rude individual who thinks he is better than everyone else. read more

I wish that you could leave a negative star review. The Sabet Group is the most unresponsive, rude and down right negligent company I have ever interacted with. The building I live in is so poorly managed - in the last 11 months that I have lived there we did not have working hot water for 2 weeks, the heat was not working sufficiently in the dead of winter, there is constantly garbage left in the common spaces and packages are stolen almost weekly. To make matters worse, my roommates and I have all called and submitted requests on the phone and through the app and these concerns are seldom dealt with. When we did not have heat, the outside temperature was less than 20 degrees every day, we submitted a request and then Lior facetimed us to see if the radiators were working (which they were not) and then never sent anyone to take a look at it. The apartment was essentially unlivable for the entire winter. Do NOT rent anything from this group, they will provide you with an overpriced, mismanaged and malfunctioning apartment and then they will gaslight you as if there is not a single thing wrong. TL;DR the Sabet Team is rude and negligent. read more

I would leave 0 stars if I could. Do not rent from this management company. Leor Sabet is a bully who will call and scream at you if you dare to complain about the building. After a severe water leak no one dried or cleaned the carpet in the stairs and after complaining Leor Sabet called and screamed at me, telling me I was an ungrateful tenant and that I was lucky he let me live in his building. Getting my security deposit back was also an ordeal. They did not follow the housing law that requires an inspection of the unit and then tried to not respond when I sent emails about the security deposit. After threatening going to small claims court Leor Sabet called me and (once again) yelled at me and told me that I "needed to stop or else" and that I "should know what will happen if I don't because I'm a lawyer." All in all, absolutely terrible management company - these people perpetuate the housing crisis in NYC. read more

I would literally leave 0 stars if I could. My roommate and I are beyond aggravated after our experience with this group. Before the legal end of our lease, they came into our apartment and painted prior to us fixing the three minor damages from wall hangings. Also, they removed my roommates belongings she hadn't moved out yet and never answered her regarding where they put her property-and she still has yet to get it back 3 months later. We called them four weeks in a row receiving no answer or a very rude woman who said no one could take our call and hung up on us. We then received our security deposit with a $1000 deduction- an entirely unreasonable amount- despite having deep cleaned the apartment and 3 minor holes. Keep in mind, all of this before the legal end to our lease agreement. They never answered our emails or calls regarding this issue which is incredibly unprofessional and frustrating. If you can avoid this group, please do. The only good thing I can say is maintenance requests are solved quickly. Other than that, incredibly high prices for shoebox apartments, unprofessional in terms of communication, and callous towards renters. Never again. read more

I rented from them for two years. I just moved out and they charged me $750 for normal wear and tear. Including charging me painting service. I've never been charged this in my life. They charge me to patch a hole the cable company uses to feed in cable. As an actual tenant, they refuse to discount my rent when my radiator broke the coldest week of the winter and I ended up staying in a hotel. Additionally, the radiator leaked throughout my time their, ruined a $600 rug and again there response was "not our problem". I will never rent from this group again. read more

Absolute worst management ever. No direct contact with anyone at the building, there was an assault in the lobby by a thief with no action taken by the building, entry to our unit without permission in a non-emergency situation, and fines / charges for things that were completely baseless. these fines are also issued in a way that you have no ability to contact anyone at the building to ask about them. DO NOT live in one of their buildings! read more

The Sabet Group is simply the worst. If I could give negative stars I would. They broke the law by not handling our security deposit properly and then proceeded to try to withhold $2,700 for "painting"- basically trying to use our money to pay their painting crew even though the walls and rooms they claimed needed repairs HAD NO DAMAGE. They are unorganized and it is their entire scam to rip people off. They avoid calls and emails and if you even get to talk to one of them, be prepared to be disrespected and gaslit. The Sabet Group is TERRIBLE. They will try to keep your security deposit for ridiculous claimed damages. read more

The Sabet Group is one of the worst management companies I have ever dealt with. We have had numerous problems with the apartment when we moved in and they were either unhelpful, unresponsive and/or intentionally charging us fees that were irrelevant. Do yourself a favor and stay as far away as possible from this company. read more

This is the WORST management group you could rent from in New York. Insanely unreliable. Do not answer their phones or emails. Will email you with charges / unexplained fees and be rude and then not reply when you follow up with any questions over email or phone. Never met anyone who actually worked for them. Will bully you out of your money and charge the living sh*t of you. DO NOT RENT FROM THEM read more

Crooks, plain and simple. Don't expect to ever see your deposit again, ever. In court now - won case and still no money.

I lived in this apartment from 6/2019-11/2020. Throughout living there, our stove and oven were pretty much so deteriorated they were not functioning. After raising this issue multiple times, the landlord ignored our requests after initially agreeing to replace it and said it was functioning so they wouldn't replace it (not sure what their low bar of functioning means). THEY WILL NOT GIVE YOU YOUR SECURITY DEPOSIT BACK!! It has been 4 months since I've moved out. The Sabet Group refuses to answer my calls and emails, and after "losing in the mail" 2 times, stopped answering me to pick it up at the office. The rooms are incredibly tiny and management is terrible. DO NOT LIVE HERE!!! read more

The Sabet group really screwed us over on our move out. They kept over $1000 of our security deposit for "painting the walls," which didn't even need painting - we only had 1 wall to paint because it was ALL exposed brick so they are just lying and keeping our money. Horrible experience, stay away from them at all costs. read more