I requested quotes from two different places, the other place never got back to me with an estimate…read moreand were off-putting. This company was professional, and very responsive to any questions I had. They set me up with an amazing system with high quality cameras and a great app that alarms when anyone is within frame for the allotted time. When they set up my cameras they spent time making sure I knew how to use the system, and set up all the features I wanted. I was very impressed. I haven't had any issues, but they encouraged me to feel free to call with any issues or questions.

Communication! Does not follow through or respond to emails. First time OK stuff happens. 2nd time…read moreno excuse

Loved quality of work and professionalism. Really got me out of a Bind with the marshal office and…read morecleared all my deficiencies up. Highly recommend

I opened a restaurant and hired a different company who said they were licensed to install. The…read morefire district refused the permit due to the fact he wasn't and I was left with a useless fire suppression system and out thousands of dollars. Thanks to All American they came in and fixed the issues, permitted it correctly and was able to get me passed fast so I could open. Thank you so much!!!

Requested a bid twice. Twice they said they'd get back to us and did not. We may be too small…read more(4800 s.f.) or they may not actually bother with residential. Whatever, not happy with their non-responsiveness. A short e-mail saying they were not interested would have been a better business practice.

From the owner: Columbia Fire's qualified team of project managers, engineers, designers, technicians, installers,…read moreand inspectors have installed and serviced fire sprinkler systems, expansions and new construction projects in a range of facilities including: Office Buildings, Manufacturing Facilities, Hospitals and Extended Care Facilities, Schools, Colleges and Universities, Retail Shopping Malls, Government Complexes

I don't know why it took me so long to write this review given Fire King has been helping our…read morebusiness stay compliant for over six years! This company is great and I wouldn't go anywhere else. Everyone in the Office is really friendly, accommodating and quick to satisfy any need I have. Prices are great for annual inspection work and for replacement/provision of new equipment. They NEVER push you into spending more money than you need to or SELL you anything. Although I have amazing things to say about everyone that works here, my favorite employee at Fire King is now Evan (Robert), their service technician. Evan is an amazing representative for their company. He came out to our yard this am to perform an annual inspection of our 20 or so extinguishers. He arrived ten minutes early and with the personality and attitude of someone who really likes his work with Fire King. I found Evan to be well-spoken, polite, super-thorough and organized. What I really admired was his dedication to his work,his ability to stay on task and his knowledge with regards to the size and type of fire extinguisher we might need in each area of our yard. Evan turned our tedious annual inspection of our equipment into something that was easy to handle. Hopefully, Fire King outfits him with a new truck soon. He definitely deserves it.

update 10/21: needed another gas cylinder, called up Fire King and they were less than half the…read moreprice from the welding supply. i got there and they had the cylinder ready for me and charged exactly what i was quoted over the phone. a great place if you keep it simple!

I called in to find out about how to service our home fire extinguisher, which I knew nothing…read moreabout. I spoke with Justin, who was SO helpful. He answered all my questions and really educated me on fire extinguishers and their care. He recommended another business for me because it suited my needs better when he could've taken advantage of my lack of knowledge and charged me for services I didn't need. I appreciate his help and his honesty, and if I ever need someone to come out to my home to service my fire extinguisher, I will definitely use this company for that.

All good! he did everything quick and with quality really helpful. I Highly recommendread more

We called Rain city fire protection due to a concern with our sprinkler system. Geoff, the owner…read morewas very responsive, knowledgeable, and personable. He came by in the next couple of days to take a look at our concern and addressed our questions. We would recommend this company. Thank you Geoff.

We had a fire sprinkler start leaking in our home and I found a Geoff to come fix it and he was…read moregreat!!! We had one leak previously and I called all over to get someone to come out to fix it and it took over a week to find someone that would do residential. Even the company that installed it wouldn't come out. I called Geoff and he was out within 24hrs. He is very communicative, and personable. He was efficient and clean. I would recommend him on installing a new home system or fixing a problem!!! Thank you Geoff!!

This review is a little different! I am a delivery driver…read moreand today I had an order from AAA fire. It had 2 bottles of wine and 2 bottles of sparkling cider. Came in and followed delivery instructions I requested and ID this "Gentlemen " Came out very bossy and ask about the delivery, I said is alcohol, Order placed by AAA I just need to scan your ID and he went crazy, ask me about who placed the order, You need to give me a receipt, by Federal law you're required. I am like Sir the person who placed the order will get a digital receipt. I just need to scan Your ID an order to hand you the bag That's all and he literally put he's ID right on my eyes and he goes here,here's my ID. I said dont be rude You're way to old to be acting this way I am just making a Delivery. I tell him if you don't want me to scan your ID I am just going to take this back that's when he calm down a little and actually let me do my job. In the mean time he had other 4 guys behind him like they were getting ready to jump me or something. This Guy is lucky tha hes at work and I am at work because the way he got right up on my face and try to intimidate me. Wouldn't hand going very well in a different circumstances. Anyway. YOU yes YOU, learn how to treat other people with respect and be a little polite when you ask questions. Dont demand things, I honestly feel bad for you and the people that comes to your business because I am sure You're rude with them too. Oh I also contacted the person who placed the order and let her know happened. He was super nice!

Great response time, Sales was very helpful getting me exactly what I needed, and we were able to…read moreget it very quickly.

Jason at NW Fire Systems was outstanding. He arrived early, was extremely knowledgeable, and took…read morethe time to explain everything clearly. He was helpful, patient, polite, and a great communicator throughout the entire visit. Jason is a big reason I'll continue using NW Fire Systems--top-notch service from start to finish.

Outstanding customer service! Dante Nelson is always on time and very knowledgeable and…read moreprofessional!

I have been working with Alexander Gow for more years than I care to admit!…read more This is truly an amazing collection of people... yes, real, dedicated people. Life/Safety is a noble market, these folks are tremendous experts in the field.

First time visitor to Gow. Came to fill the CO2 canister for my brewing system. Staff were…read morefriendly and were going to fill the tank on the spot. Not quite so easy since my tank was past due on a hydro test, so I had to drop it off over night. 15$ fill and 20$ hydro test. On the spot refills...will definitely be coming here for the next refill!