Because my basement flooded , I had Permadry install their system. That was 6 years ago, and it…read morehas worked flawlessly ever since. With their recommended annual maintenance and service, I've had zero issues. Their team is always responsive, professional, and reliable. I previously tried three other companies whose systems failed, so the difference has been huge. Thank you to Ryan and the Permadry team for your impeccable service. Highly recommend!!!

From when we first called PermaDry regarding french drains in the yard and an improved sump system…read morein 2015, to a major basement flood mitigation project in 2020, and through our last issue-free annual maintenance appointment in 2023, we've always thought that these were the folks to call. We've recommended them to countless friends and relatives over the years whenever homeowners in Seattle inevitably need help dealing with drainage issues. We've sung their praises to people on forums seeking help finding the best company to help them deal with drainage and repair jobs. Never again. Even if we set aside the fact that our last annual service appointment took almost 9 months (with four reschedules and three no-shows) to actually happen, this company is no longer even able to bill correctly for work that has been completed. We've now gotten three invoices in a row that are not only the incorrect amount, but they're for a bill that we paid in full back in February. They're not even system glitches for an old bill in the system: someone literally created a brand new invoice for the wrong amount and for services that we've already paid for, and they did it after we paid in full. No one ever answers the phone. No one calls back. We just keep getting texts with this wrong invoice over and over. The last response we had about this was in an email on April 1st, and all it said was that Ryan (the owner) had recently fired the back-end staff person who'd screwed up all the scheduling for 2024 and that he'd asked another person to handle the invoices. No apology, no attempt to resolve, and (most importantly) no follow up since then from anyone at PermaDry to actually fix the incorrect invoice that we keep receiving. We've stuck with the absolutely terrible customer service for over a year now because we didn't want to invalidate the warranty we have for the work they've done for us, and we've tried to have patience since they've done great work in the past. At this point, though, it's probably going to be better in the long run for us to just let that go and move on to picking someone else for future household needs. Do yourself a favor and choose another company.

My landlord contracted Evergreen to work on our HVAC. He provided them with his name, but attached…read moreto my phone number so that they could contact me about access to the property. I know this because I received messages from Evergreen addressed to my landlord. Shortly after the service, I started getting incessant AI generated spam texts selling various home renovation services. These were at my number, but addressed to my landlord. The only place where these data were attached was at Evergreen. Therefore, I'm fairly certain that Evergreen either is operating a marketing service for third parties or is just selling customer information to such a service. Trying to contact Evergreen led to more dead-end conversations with AI chat bots. If you want to contract with this company (please don't), use a burner phone!

I've been a customer of Evergreen since 2015 and have had consistently good experiences with their…read morestaff and service. Victoria has always been super helpful and kind when it comes to scheduling maintenance and service visits. Technicians have been capable and upfront. I've also had great experiences with Brandon the manager when I had issues to address. I find him to be trustworthy and straightforward.

I had received a text from As You Wish regarding a special for an A/C Tuneup that turned out to be…read moreso much more than I expected. I contacted them to set up an appointment. Tessa, at the office, texted me to confirm my appointment time and included a photo of Rich, my service technician. Rich was fantastic. He showed up on time, was extremely knowledgeable and very communicative. As expected, after his very comprehensive inspection and testing of my Furnace and A/C some serious issues were found. The 20 year old furnace had a crack in the heat exchanger, which Rich showed me on his camera. The 30 year old A/C had lost a significant amount of its effectiveness to cool my home and was wasting a lot of energy. Rich was there almost 2 hours and I got all this at an amazing special price of $29! He asked me if I wanted someone to come out and give me a free estimate to replace my furnace and A/C, and had the office schedule someone to come out when I returned from my upcoming trip. Two weeks later Dan Severt showed up on time to take measurements and collect the information needed to properly size the new systems I needed and provided me with a detailed estimate. He explained my options, explained the installation process, and covered possible financing options. As it was possible for me to get a loan through GreenSky to make monthly payments with no penalty for early payoff and no interest if paid in full within 18 months, I decided to proceed. Dan called the office to schedule the install for me and got me started with the GreenSky loan process. A short while later, Tessa texted me information about my install to begin the very next day. Later Tessa sent me a text to confirm my appointment and included photos of the technicians that would be coming. Next day she texted me that they were on their way and included a tracking link so I could monitor their progress. Technicians Obet and Cody arrived to begin the installation. As is usually the case with 40+ year old homes, and today's updated building codes and newer, more complicated "smart" systems, a few issues popped up. At all times the guys kept me informed of the issues, explained what my options were, and then executed the necessary workarounds. Dan also made himself available to come by personally to see the issues for himself and answer any questions I had and offer advice when asked. A short while later, a highly experienced Carlos arrived to assist the guys with problem resolution. They guys worked really hard from 9am to 10pm in order to complete their job for the electrician coming the next day. They cleaned up the job site and hauled away the old units. Meanwhile, back at the office, Sarah who had processed the necessary permit(s) texted me that she had made arrangements for the two required inspections, one for the electrical work and the other for Snohomish County building code adherence. She informed me that those two entities would reach out to me to set things up. Later I received a text that the electrician, Fredo, would arrive early the next morning. Fredo showed up on time and completed the electrical work in time for Benjamin to arrive. Benjamin completed a checkout, testing and startup of the system and demonstrated how to program the new smart thermostat. All worked perfectly. Without exception, everyone involved was timely, possessed excellent communication skills, was organized and highly skilled at their respective jobs. All of them were positive and courteous and respectful of me and my property. This was, by far, one of the best experiences I've ever had in a job requiring skilled labor! Kudos to As You Wish for having quality people and using quality suppliers for their HVAC systems! I would not hesitate to recommend them to anyone looking to invest in updating their systems, or in having them inspect and service their existing equipment. Ordinarily I would have sought out multiple estimates before hiring someone to do such a big job. I have no idea how the cost for As You Wish to do this job compares to the numerous other competitors in this sector, but I'm kind of glad I didn't. Otherwise I may have gone with someone cheaper, who knows? But one thing I know for sure is that I couldn't have found anyone better!

We've been repeat customers of As You Wish and have had them complete several major projects at our…read morehome, including a whole-house Generac generator installation, HVAC duct cleaning, and replacement of two furnaces. No contractor is perfect, especially on larger jobs, and we had a few bumps along the way. Even so, I wanted to leave a positive review because the overall experience has been good, and several of their technicians have been outstanding. They were friendly, professional, and clearly took pride in doing quality work. When you're investing this much money in your home, trust matters. We've spent about $60,000 with As You Wish over the years, and I appreciate that they have employees who genuinely care about their customers. I'd be happy to work with them again. Carlos, Dan, Kaitlin, Tessa, Vi, Gabriel and Nicole

Joe Walter is such a consummate professional. He takes the time to fully explain the problem, the…read morepossible solutions, and the cost of each option. He even came over to help us with something on the first day of his vacation! I've worked with Lander/Qnorthwest for years now, and I'm always impressed by their knowledge and customer service.

We can't recommend Lander Electric enough. We have an old 1956 house that needed all the…read morereceptacles, switches, and fixtures. Joe Walter found all the old problems and got the house up to code. They also put in a new floodlight for our driveway. The pricing was average for the bids but the customer service and work were excellent. Here on date and time they scheduled. Got straight to work and kept at it until the job was done. Helpful and straightforward about what you can and can't do for a house this old. Excellent

Absolutely fantastic organization. It's so hard to find quality contractors and Home Owners Club…read moresimplifies everything. They have built a reputation over decades (almost exclusively via word of mouth) as a trusted concierge service for home owners who truly care about hiring quality companies to do great work on their homes. Home Owners Club thoroughly vets their selected contractors for both legality, as well as reputation for quality. I have used them for multiple projects over the years and have never once had anything but a fantastic experience with their contractors. They will literally come out to your home to answer questions and to make sure that they select the right contractor for your project. I have referred multiple friends/family to them and the common denominator in all of their experience has been real satisfaction, as well as huge relief for not having to sift through reviews and salespeople- in order to (hopefully) find an honest and reliable contractor. Use Home Owners Club with absolute confidence.

Most of the staff are not friendly and try to get you off the phone as soon as possible…read more Antiquated, outdated ways of operating - you have to send in a personal check to pay your bill. You can pay via credit card but there's a fee. There is no way to pay your bill online. If you have an issue with a general contractor, you have to go back and forth with Mike who talks a lot but does not have answers.