I've had Jason Sandblom come out to my home twice. The first time he came to clean my two story…read morechimney and did an excellent job despite the electrical issues in my home. The fireplaces were left clean, no residue or odor was in the home and my fires burned brighter than ever since then. Since he did a great job, I booked them to clean and seal the brick exterior. There was moss and soot accumulating on the outside and I was worried about decay of the mortar. He and his partner arrived on time and pressured washed the chimney and it made a huge difference in appearance. Jason did a great job explaining how to care for chimney and things to watch out for. He also educated me on the masonry services that Chimcare offers which I will likely due in the future as there is deterioration of the mortar in several spots around my home.

Ethan and Steven showed up on time, and efficiently took care of the masonry fixes and did really…read moregood work. They were totally polite and good to work with. The chimney sweep folks were just as good. The prices seemed high at first, until I got other quotes. I did have a lot of trouble getting in touch with the office and getting the work scheduled; I just had to stay after them, and spend a bit of time on hold waiting for someone.

Had our furnace, ducts, and chimney cleaned and it couldn't have gone more smoothly. They explained…read morethe process clearly, which was helpful while I worked from home. Left the house cleaner than before. Very friendly and approachable, and definitely recommend them to anyone.

Franco Furnace Cleaners was recommended by Rainer Heating & Cooling and I am 100% pleased with…read moretheir service, and their cost and how fast they schedule the service and how efficient they are. You can see how much experience they have.

Kim Koontz was instrumental in helping us navigate our remodel. Her knowledgeable and professional…read moreguidance gave us confidence in our selections, which turned out beautifully. Moreover, when we had an issue, she exhibited incredible patience and one of the most top notch customer service I've ever had with any purchase in solving our problem. I strongly recommend her and Abbrio!

We've had some specialty fixture needs on our new home. Abbrio and in particular their sales rep,…read moreAmber, have been awesome to work with. Their selection is excellent and they are always willing to help work through problems. They do require an appointment for sales help but the showroom is open to browsing.

The HOA at my condo unit decided to replace our central hot water system about 6 months ago and…read moredecided to hire Rush Plumbing. I know that plumbers did their best but the fact is they were not up to the job. Our system worked more or less perfectly before. Rush Plumbing installed a brand new system that does not work as good as our old system. As I say Rush did put a lot of effort into trying to find a solution and they were able to mitigate some of the issues. Our issues are pressure and temperature that can vary pretty wildly. We still have those issues fairly often. Rush Plumbing accepted a job, they were well aware that they had not met our resident's basic expectations but still decided to call the job done, and now everyone who lives here is having to live with the consequences.

Company was able to come same day which was great. We had a massive leak from an upstairs toilet…read moreleaking onto the ceiling below. Our plumber, Tucker was very personable, professional and competent. He clearly explained what was going on, our options and the prices, so no sticker shock at the end. Highly recommend this company and Tucker the plumber.

Great service! I had contacted some other fireplace companies but they said they couldn't service…read moremy fireplace since townhome was from 1999. I reached out to Seattle Fireplace and they were able to fix my fireplace and had the part on hand. Very kind respectful tech who came to my home and charged a reasonable price. I've recommended them to my neighbors and family.

We had an issue with our gas fireplace. They showed up quickly and immediately got to work…read moreidentifying and fixing the problem. On top of that they cleaned out the space around the fireplace and it looks brand new too. A great value for the expertise and efficiency of the work done. Now our spoiled pupper is living the good life

Because my basement flooded , I had Permadry install their system. That was 6 years ago, and it…read morehas worked flawlessly ever since. With their recommended annual maintenance and service, I've had zero issues. Their team is always responsive, professional, and reliable. I previously tried three other companies whose systems failed, so the difference has been huge. Thank you to Ryan and the Permadry team for your impeccable service. Highly recommend!!!

From when we first called PermaDry regarding french drains in the yard and an improved sump system…read morein 2015, to a major basement flood mitigation project in 2020, and through our last issue-free annual maintenance appointment in 2023, we've always thought that these were the folks to call. We've recommended them to countless friends and relatives over the years whenever homeowners in Seattle inevitably need help dealing with drainage issues. We've sung their praises to people on forums seeking help finding the best company to help them deal with drainage and repair jobs. Never again. Even if we set aside the fact that our last annual service appointment took almost 9 months (with four reschedules and three no-shows) to actually happen, this company is no longer even able to bill correctly for work that has been completed. We've now gotten three invoices in a row that are not only the incorrect amount, but they're for a bill that we paid in full back in February. They're not even system glitches for an old bill in the system: someone literally created a brand new invoice for the wrong amount and for services that we've already paid for, and they did it after we paid in full. No one ever answers the phone. No one calls back. We just keep getting texts with this wrong invoice over and over. The last response we had about this was in an email on April 1st, and all it said was that Ryan (the owner) had recently fired the back-end staff person who'd screwed up all the scheduling for 2024 and that he'd asked another person to handle the invoices. No apology, no attempt to resolve, and (most importantly) no follow up since then from anyone at PermaDry to actually fix the incorrect invoice that we keep receiving. We've stuck with the absolutely terrible customer service for over a year now because we didn't want to invalidate the warranty we have for the work they've done for us, and we've tried to have patience since they've done great work in the past. At this point, though, it's probably going to be better in the long run for us to just let that go and move on to picking someone else for future household needs. Do yourself a favor and choose another company.

Todd & Karla was amazing! From the time inquiring about service through website, to the time…read morereceiving a response, the time was quick! They worked with our schedule and were able to get us on their calendar. They communicated clearly how far out they were upon arriving and arrived on scheduled time. Todd took video of our roof vent to show how clogged it truly was and even got our neighbors vent for me to pass on to them. Cleaning of our vent went smoothly and adding a new termination vent was decided after getting clear experience from his past projects. The cleaning value was worth it! Already completed three dryer loads and already see a huge difference! Great Family Company!

Ventflow was fantastic and really saved me from what could have been catastrophic damage caused by…read morean underpowered and poorly installed bathroom fan. After a few bouts of leaking from the exhaust fan, I called Ventflow. Following a quick five-minute phone call and the exchange of a handful of images from my attic and bathroom, we had a plan of attack and an appointment scheduled. The team showed up perfectly on time, removed the offending, soaking-wet fans and ducting, and even checked the roof to clear out insulation that didn't belong there. They were punctual, communicated clearly, cleaned up thoroughly, didn't mind my dog barking at them, and explained everything they were doing. They also gave me some great advice on other DIY things I can do to keep the ducts and house in good shape. The price was exactly what I was quoted (even though one of the installs was a bit more complicated than it should have been), and they spent extra time cleaning up insulation that had fallen out of the attic. I 100% recommend Ventflow and would absolutely use them again if anything came up.

Called for gas fire place/ free standing stove service because the stove pilot wouldn't stay lit…read more Prompt reply with voice message. Scheduled service - they were on time, early for house call, fixed my problem, cleaned the glass cover plate and made our heating device good as new with parts they had on the service truck in less than an hour. Fair service call charge, parts charge was minimal - can't recommend them enough. Service call was 4.12.26.

My gas fireplace was emitting a lot of soot and found this company to be the most responsive. We…read morehad Rusty as our technician who cleaned it up after years of neglect and now runs perfectly clean. Got great tips and he did not try and upsell you. Will be using them every year from now on!