Sold me a clown tang with ich, couldn't tell because of the low lighting in the tank unfortunately…read moreI'm gonna have to start a whole new project to quarantine all of my fish.

Biggest selection of fish I've ever seen! Aisles and aisles of tanks. Definitely worth checking out.read more

Julie and Ron do a great job with my big dogs. They treat them like family and my dogs are excited…read moreto see them. Their rates are quite reasonable. Highly recommend.

We have a Portuguese water dog, and he just loves his stay at Cloverleaf Kennel's! We are very…read moreconfident when we're away that he is getting excellent care! Something we really enjoy is getting photos of our dog playing with other dogs out in the yard! He's always excited when we bring him there. I would highly recommend this kennel.

My dog stayed here from July 29, 2022 through August 11, 2022! I had a wonderful trip and was…read morecomforted by the responses when I'd check in on Davi! They even sent me a few pics so I could see how much fun he was having playing outside. I liked everything and everyone about this place!!!!

I first contacted this veterinary clinic because my Duke is terrified of everything and I mean…read moreeverything outside of my apartment. All he does is shake & tremble badly. So his first visit here, and the staff were accommodating to his needs and were very well with him. Awesome staff and Awesome Doctor as well, will continue to go here for Duke's care.

I had never been to this Animal Hospital- after my appointment- I can honestly say - I will always…read morecome to this place with my pets. Amazing Staff - very personable - friendly and helpful. Great with my dog whom isn't the friendliest with new people they did a wonderful job. The price is very affordable. I recommend this place 100%. Adrian Thomas & Remy.

I take all of my fur babies here. The vets here are amazing and the staff is great especially with…read moreanswering questions.

Love this place ! They can handle my dogs with out problems . Love Dr Wood , he is always right on…read more.. The staff is always great with me and very understanding and kind . All the Drs are very knowledgeable would not go any other place

My family had only positive experiences with Dr. Kristin and the rest of the staff at Amherst…read moreAnimal Hospital! My fiance and I brought our cat, Boris, in, thinking we were going to have to put him down... Dr. Kristin assured us with her treatment plan that he had good odds of survival and recovery. She also worked within our budget. Our boy was in their care for 72 hours, and the aftercare and continued customer service has surpassed my expectations! He is continuing to improve and regain his health. Their communication, organization, and compassion is beyond amazing, more than what I've encountered in animal healthcare at other locations. They were gentle, patient, and professional with handling Boris. I felt completely at ease with him in their care. We had such a great experience, that I decided to bring our second cat, Esme, in just for a wellness visit and establish a patient relationship in case of future emergency with this baby. Staff here really listens and answers all your questions, and was able to provide refills on meds quickly and conveniently! I am very pleased with all the experiences I had at this office and look forward to continuing to trust Dr. Kristin and her staff with my precious kitties!

I had a very disappointing experience with Amherst Animal Hospital while trying to get my dog in…read morefor an emergency skunk bath. When I called, I was told that my dog could be seen as long as I sent over her vaccination records showing she was up to date on her vaccines. It took me about 40 minutes to contact my veterinarian, obtain the records, and have them sent over. After they were received, I got a voicemail stating that my dog could not be seen because she did not have the canine influenza vaccine. At no point during the original phone call was I told that the canine influenza vaccine was required. Had that been mentioned from the beginning, I could have saved a significant amount of time during an already stressful situation. When I went to the office to ask for clarification, Delaney's demeanor came across as dismissive and passive-aggressive. She repeatedly stated that my dog was "not fully vaccinated," even though my dog is current on all of her core vaccinations. The issue was not that my dog was behind on her routine vaccines--it was that the hospital also requires the canine influenza vaccine, a requirement that was never communicated to me during my initial call. What upset me the most was not the policy itself. Amherst Animal Hospital is absolutely entitled to require whatever vaccinations it believes are appropriate. My frustration was with the lack of communication and the complete unwillingness to acknowledge that the requirement should have been explained upfront. If Delaney had simply said, "I'm sorry, I should have mentioned that we also require the canine influenza vaccine," I honestly don't think the situation would have escalated. We are all human, and mistakes happen. A sincere apology and a little accountability would have gone a long way toward resolving the situation. Instead, I felt like my concerns were dismissed, and I was made to feel as though I had done something wrong. When I questioned why this wasn't explained initially, I was told, "I don't understand why you're yelling at me," even though I was simply trying to understand why I had spent nearly an hour gathering records for an appointment that was never actually possible under their policy. To the manager's credit, she came out and apologized, and I appreciated that. Unfortunately, by that point, the damage had already been done. The interaction left me feeling disrespected and unheard. This experience is especially disappointing because our family has trusted Amherst Animal Hospital with our pets for veterinary care. They have treated our other dog and our cat, and our in-laws have also been clients. After this experience, however, we all have decided to take our pets elsewhere. Policies are understandable. Poor communication and poor customer service are not. I hope this review encourages the hospital to better communicate its requirements upfront and reminds staff that a simple apology and a little empathy can make all the difference.

Bob was very responsive to all my questions. I was hesitant to put a deposit down on a dog because…read morei like to meet them first and Bob understood my concerns and everytime he had someone come to look at one of his dogs, he reached back out to me to see if i has decided on a specific pup yet bc he didnt want to sell that one i case i wanted it since i was working with him beforw the pups were even born. Every time i asked for updated pics he sent them rift away to me. He also drove from ohio where he lives to meet me in Buffalo ny to let me meet 4 pups and let me pick what one i wanted to bring home. BOB was absolutely wonderful ans very knowledgeable. Highly reccomend him!

We have been a client since previous location. The drive is 32 miles from my home. I called @ 11…read moreyesterday to cancel appt. Called back at 2:53 to see if appt was still available. Woman (deep voice) says you're in luck! I arrive today at 11. Receptionist was very professional. I could tell something was up? She walked in back, Alyssa was by the door. I hear Alyssa say, "I got a text she cancelled appointment. Another DOG was put in that place! We have to move dogs around!" As she was right there, I said, "excuse me . . . I did cancel! Called back and was told you're in luck, no one took the appointment!" Alyssa looked at me, takes her right hand and closed the door! What would you do? No apology? We've been going there since 2012. Amazing our two groomers are no longer there? To be a loyal customer and have a rude, nasty groomer close a door? Would you trust them with your "DOG"? I WILL NEVER AS IN EVER TRUST THIS COMPANY EVER BEING ALONE WITH ANY FUR BABY!

Excellent office and vets. They are all kind and caring and especially meticulous. Dr, Burrows is…read morewonderful. When my dog had to be put down They explained the process and were so kind. Nancy Kolecki