The owner is polite and easy to work with. The pricing is very reasonable. My dog was happy when I…read moredropped her off and happy when I picked her up which tells me she has a good experience. Her nails looked great and she had the cutest holiday bandana around her neck when I arrived.

We have brought our very needy English bulldog here many times and he loves it! He naturally has a…read morelot of ailments and always seems to be on some medicine when we take him and they're very good about making sure he gets everything he needs. I love that it's social so they let them outside often throughout the day to play, but the dogs still each have their own room (not kennels). It's perfect for our dog because he gets to play and then go into his own space with a glass door so he can still see out. They provide beds and bowls as well so really they're all taken care of. They have four drop off/pick up times throughout the day, as early as 7:30am or as late as 9:00pm so it's convenient for traveling. Their prices are more than reasonable and they also offer daycare and grooming! We really love this place and even go out of our way when traveling just to bring our doggo here - he's always treated like a prince.

NOT A GOOD EXPERIENCE WITH THE NEW OWNER. I failed to cancel…read moremy boarding appointment last year due to some medical issues. My husband was just diagnosed with cancer and I completely forgot. That was my fault, COMPLETELY MY FAULT. However, the response when I called was a rough, "Oh yeah YOU WERE THE NO CALL NOSHOW". I said yes and tried to apologize. She said should would have to check and get back with me. She never got back to me and actually blocked my number so I couldn't call back. Amazing. Very disappointing and unprofessional. All she had to do was say she did not want to do business with me any longer. I was use to the old owner and when I met a few of the new people a while back, they seemed very nice and I am sure they are. What a shame. Even if she did agree to watch my pets, I would not trust them. I also talked to a few of my friends that use her and they were like "WOW". Again, I get it but how foolish, silly, and very stupid in my opinion.

Definitely Please Read!!!!…read more I was EXTREMELY cautious about who I wanted to train my dog Bandit (German Shepherd) who is 2 years old. We were told by our Veterinarian that Bandit has severe anxiety, fear and can be aggressive. I knew I would rather not work with a negative reinforcement training company. The training at Medina Dog Wizard is not negative at all in my experience. Steve and Aurelia began with them teaching Bandit boundaries that we could utilize at home. They also send guides to read to assist you at home after the training. Medina Dog Wizard also establishes rules and commands to help establish a good relationship with your dog. I was able, with the trainer's help, to figure out what works best for handling Bandit. I tried another dog trainer in the county, paying a lot of money. That company told me to get a harness, but my dog pulled severely, and my wife had very little control of him on our walks. We dropped off Bandit for two weeks at Medina Dog Wizard, they worked with him. Through working with Steve, the owner and trainer, we've learned that he reacts *extremely well* to wearing a prong collar, and slip leash and makes things much safer for the dog, my family and me. We also established commands for Bandit like lay down, place, heel, free, and kennel. They help you figure out what works best for your dog and you! That being said, I can't say enough outstanding things about Steve and Aurella at the Medina Dog Wizard. From talking to them on the phone and at the consultation, I immediately felt like they understood why Bandit was behaving the way he was. Even when training is complete, you go to Saturday's walks. During the walk, you have interactions with other dogs and have mini training where the trainer's assists you. Medina Dog Wizard goes above and beyond just the lessons. I have reached out to Medina Dog Wizard when Bandit was anxious when I was going to the store or putting him in his cage at night. Steve had some great tips that made it easier for us to handle these situations with my dog. They also offer boarding for the day if you go on vacation. I am so appreciative and thankful that I found Medina Dog Wizard. This is the best investment I have made in my dog (Bandit's) training.

The Dog Wizard hit my dog and threw a bottle of rocks at the dog cages!!!…read more I took my dog to The Dog Wizard in Medina, Ohio because I was promised that they could train him to my disabilities. However, they trained him like every other dog and I now have a dog I can't control because I'm physically unable to. They did not have handicap accessibility, so when we picked him up we had to stand out in the sun on a 90* day to get instructions on his training. When confronted about not training him to me they offered to come to my home 2x to make it better, but, seriously, what can be done in 2 days!?! I chose to try it and the trainer came in and when my dog would not cooperate she smacked him on the side of his face right in front of me! What!?! When my husband and daughter went to the dog wizard facility for day 2 they witnessed a bottle of rocks being thrown at the dog cages to get them to quiet down. Now I know why my dog is now afraid of noises he wasn't afraid of before. When I asked for a refund I was told, in a not very nice way, absolutely not that it's my fault his training did not work. I just threw $2525.00 down the toilet.

We have been using Nannimals for many years. They've never balked at any pet's special medical…read moreneeds. Have provided loving care for our cats, guinea pigs, hamsters and tropical fish. We come home to peaceful, calm (indifferent!) cats now after vacation travel. Top notch local resource. Impeccable service.

I cannot say enough good things about Nannimals. I was hesitant to transition from our previous…read more"Doggy Day Care" when we moved to Richfield. I am THRILLED I did. The owners are so conscientious not only of your pets and their needs but also of your home. The will bring in mail, adjust lights if you are away for an extended period of time, provide transportation to vet/groom visits, diligently dispense medication and on each visit leave you a detailed note so you are aware of outdoor breaks etc. I have needed last minute help more times than I care to admit and Kathy and Tom have met and exceeded my needs every single time. On occasions where there was a pet health concern I have been notified immediately and professionally. I could go on and on. Nannimals is exceptional!

What a wonderful shelter with caring and loving staff! We got our Minnie from this shelter 3 years…read moreago, as hard to believe as that is, and it's been such a blessing for all of us! I will always be grateful for them helping us find our new family friend! This shelter really does everything they can for all of their animals to keep them safe and healthy! They are incredibly hard working and committed to their animals in a loving and supportive way; whether it taking them to the vet at any time of the day or night to helping mother dogs birth their puppies, they are right there caring for them every step of the way! They go above and beyond to rescue animals and take in any stray/surrender they can! That's how they found Minnie. They do their best to find their animals homes that will take care of their needs as well as work with the new families in any needs they have. They really know each and every one of the animals they care for by their personality and interests. These staff members have a personal relationship with these animals instead of only knowing them by a number or "name". I honestly am very proud of all their hard work, their abilities to conquer through anything and admire their passionate hearts! 5 stars is not a high enough award that this rescue deserves as they clearly do 10 star and above work! I hope you consider checking them out for a new furry friend and see all of the care they receive here!

Love the rescue work they do, but also love the work they do as a boarding facility. We adopted our…read moresecond dog as a puppy two years ago and she is a perfect fit for our family. I appreciate all the love they show both my pups (one from their rescue, and our older dog from another rescue) when we drop them off. They know their personalities and how to handle each of them. We used to have a family friend watch the dogs at home when we were out of town, so I was a bit nervous the first time we left them, but the staff made sure to let me know we could contact them to check on the dogs any time... and now my dogs are exited to go back and play when we are out of town. Thank you for all your hard work ROAR staff!!!

I may be biased, but I absolutely adore TPDT. Anthony, Andrea, Paige and Jess are top tier trainers…read more- they all take a patient approach, explain things in great detail, and truly care about the relationship between you and your dog. I have personally used the boarding for my whole crew over a holiday, and daycare numerous times and my dogs love it. I cannot recommend TPDT enough. If you are in Cleveland (or even remotely in the area) they are the best when it comes to training, pack walks, daycare, and boarding.

Our dog Maisy is a 4 year old Papillon. We looked into training because of her reactivity to other…read moredogs and we wanted to eventually be able to go on walks with her without her having a meltdown. With her age, we knew training would not be a perfect fix and we just wanted to get to a manageable spot. We found Turning Point Dog Training through a Google search and reached out. Within a day or two (I think it was same day), we got a response from Andrea, one of their dog trainers. Andrea was very accommodating with scheduling as my partner and I both work full time. When we first met with her - we immediately felt comfortable. One thing that I noticed and really appreciated right off is that we were not rushed through an appointment. Andrea took her time with us and we even ended up staying over time. She easily could have said "oh times up" or "I have another appointment". But this showed me that they would take time with our dog. We ended up selecting a 3 week board and train as that is what we felt fit out life best at the moment. Again - we went in with expectations that Maisy may never be perfect, but we wanted manageable. We met up with Andrea for her midway session and then again for a public outing at 3pm in a local park (I never thought I would take Maisy to a busy park with lots of dogs at 3pm), and we were absolutely blown away. It was a night and day difference! Maisy was walking near dogs and not having a full freak out and was able to remain calm. We did have to correct some minor behaviors - but she's still learning and so are we! Those behaviors we corrected though were nothing like anything she did in the past that felt unmanageable. We get Maisy back today from our 3 week board and train and we can't wait to see how it goes integrating what she has learned and what we have learned into our everyday life. I will post another review after a couple of weeks and/or months for an update. But so far, we have had such a great and meaningful experience! Other things we enjoyed: They send daily photo updates so you are never left without seeing your pup! They also have around the clock care and have eyes on your dog almost all the time if not all the time. Maisy was in such good hands.

Love Woof House. Found myself having to board my 16 year old mini-dachshund for first time. After…read morelooking and touring every kennel within 25 miles I stopped looking when I found Bob at Woof House. Caring staff, kennels cleaner than my home, and most important my dog is well cared for, safe, and walks right in on our two return visits. Wouldn't consider anywhere else. Their online portal makes booking easy.

I always feel comfortable when leaving my dog with Woof House. They are always so friendly and…read morewelcoming to my dog Mylo. They have such a nice place and mind you very very clean! I will never leave my dog with anyone but Woof House

I have taken my 15lb Maltipoo to Chrissy at least 5 times to be groomed and he always comes home…read moreperfect! and Happy! I love the report card she does for each visit so I can read exactly how he behaved and what was done to him! Very competitive price with Pet Smarts...actually a little better!

I love this place. Five star attention and service at a reasonable cost. $40 for the works for a…read moreYorkie mix. When you pick up your dog, you also receive a custom bifold check list of everything they did to groom, clean, and pamper your pet. They even have a box where they check mark whether lil girl was or was not a "little angel" or haha a "little stinker"