Unfortunately, the cleanliness at this Establishment was not what we had expected. There was an…read moreinfestation of roaches. The walls had caked-on food and water/beer stains; the bathroom was extremely dirty, with roaches on the floor and in the tub. The next-door tenants/customers played loud music in the hallways/walkways. Smoking in a non-smoking area. The bed linen was quite questionable. ( didn't sleep in the bed )

Ok, here we are in the year 2026.. don't mind the previous comments.. This hotel is amazing…read moreespecially for the price. The rooms are very clean with comfortable beds and pillows. Office staff(Brandi) was very helpful and sweet and Cynthia made sure we had everything we needed during our stay

Stayed here recently, and they seriously need remodeling. We…read morestayed in a room with a queen bed, and that bed was the worst bed ever, like sleeping on a board, I'm still walking Around like the hunchback of notre-dame. The room was freezing, the heater looked to be about a 100 yrs old and it took about 2 hrs to start heating the room. We had to keep an eye on the heater because it was rattling so loud we were worried it might blow up. The good side of the stay was that the staff was very friendly.

The hotel is under remodeling. They are doing a good job but it isn't there yet. They try. The…read morerooms are spacious and they allow pets. The management is friendly and they are interested in making their customers happy.

When elite hospitality meets a real mission, places emerge like The Shepherd Hotel. If you are…read moreintentional about how and where you spend your time & money, then this is where you need to stay. Beautiful design work throughout. A welcoming and cool vibe. Comfortable and well appointed rooms. Central to everything Clemson offers. Don't miss Delish Sisters restaurant on the first floor...it's equal in every way to the hotel. Most importantly are the incredible people that make this place run so smoothly. I could go on and on about Tanner and Frankie, but literally everyone we met brought the same genuine care for making our stay special. A special shout out to Cobi who held down the night operations on a particularity busy evening. His contagious energy and leadership were refreshing. Can't wait to come back!

The Shephard is our favorite place to stay while visiting our kids at Clemson. It is so clean, the…read morestaff is amazing and it has one of the most comfortable beds around! Love the 3rd floor Thomas Bar and love that you can access the rooftop. The location is key! You can walk to anything on campus and it is in the heart of downtown. My #1 choice every time!

Wonderful front desk staff, B was so kind and helpful during our stay. The hotel, indoor pool and…read moregym was clean and kept up with. The rooms are spacious and well maintained.

Great staff and welcoming! I stay at alot of Hampton Inns but this time I was a lil disappointed…read more Again, staff was great but my room was very dirty. And no I didn't complain, I just cleaned it myself. The counter areas where the tv and desk are were not wiped down and cleaned at all. Sticky drink rings in 3 different areas. Counters themselves were sticky, crumbs on the counter and on the floor. Floor was not vacuumed at all. Even the hallway to going to my room was dirty and not vacuumed. Finger prints all over the windows. It was disappointing to see but I gave 4 stars because the staff was so friendly and I usually always have a great experience at all Hiltons

2/12/26 - party of one This Hampton Inn is the closest hotel…read moreto our worksite and there aren't a lot of choices in Hartwell. A coworker suggested I stay at another hotel about an hour away, based on his stays in the past. The lady who checked me in was nice and friendly. My room looked nice at first glance. The underside of the toilet seat and its base were not clean. Mildew in the shower and along the bathroom floor. It was late and the hotel was full so I wasn't offered options of another room. There was no hot water in the shower the next morning. I waited about 20 minutes and still no hot water. Waited some more but had to endure a really cold shower on a very cold day. I mentioned the lack of hot water to the front desk clerk who said there is only one hot water heater and it always runs out when the hotel is full. I suggested the hotel upgrade the current equipment or get an additional one. The clerk just shrugged her shoulders as if it would never happen. Since I was running late, I picked up the grab & go breakfast bag. Another big disappointment as the banana was brown and the bagel was past its expiration date. Another fail! Next time I will listen to my coworker and stay in another town. I suggest avoiding this hotel until they get their hot water situation fixed.

Booked a room for family here because they had pets. Manager put them in the room where ALL…read morevisitors with pets stay, then grossly over charged them for accidents that never happened. We have always sent family to this hotel, however due to their dishonesty in this situation, we won't be recommending them again.

I hate to hear that they have closed! They were so accommodating and it was a great space.read more

Great space! The Fitzpatrick opened their doors to me during my walk across America. I love the…read morevibe of the room, the atmosphere, and the bed is super comfy. The coffee spot next door is also fantastic. I got the honey drink, and having that and the room after a long day was so nice. 10/10.

This Inn has 3 floors with about 18 guest rooms on the first and half of the second floor. Other…read moreunits are private residences with the third floor a private penthouse. Our room was very spacious with a seating area in front of the TV and had a gas fireplace, ceiling fan, and balcony. Nice spacious bathroom with a waterfall shower head. The front desk had a good supply of chocolate cookies, warm and crispy. Yum Yum. They have basic breakfast options but we chose to walk 3 blocks to Betty Genes for a full breakfast. Also, The Sinclair is a great option for specialty coffees & light breakfast. This is a great option for a nice stay in this beautiful antebellum Southern city.

We came to Madison just a visit for the day because we have never been here. We heard good things…read moreabout this place we decided to come in. Cindy greeted us at the desk and Ashley gave us a lovely tour. We saw the regular rooms, as well as a suite. Extremely cozy and clean and inviting. Highly recommend if you're ever in the area to stay here. We will be back.

Lovely old inn (1903) that still has the feeling of stepping back in time…read more If you're looking for modern, sterile IKEA-like hotel, keep looking. But if you're looking for a living part of history, check them out. Most of the hotel has a lot of the original design and architecture- high windows, hardwood floors, veranda, tall ceilings.. Yes, somethings don't work perfectly and it's a weird finding the check in entrance, but overall it was a pleasant stay. Staff was super nice and helpful when OYO had not sent our reservation to them Definitely will be back in spring

Yes, the hotel is slightly rundown, but it is amazing spirit to stay in a building with such…read morehistory. Staff was exceptional. The little town is great. If you look past it, small flaws is a great place to stay.

This particular Hampton Inn stands out from most others for their friendly service, always clean…read morerooms, and fair prices. I've been here a number of times over the years and both Darlene and Kim are incredibly friendly the epitome of southern hospitality. We stay here about once a month and it's our favorite hotel along I-20.

Seems nicer than other in the area, but not worth the price…read more Loved the location and staff seemed super nice at check in. Bed was super comfy and big. Pool area was closed all weekend, even though when booking it said was open and that was a big reason we booked this hotel. There looked like mold on the shower head and on the tub. There was used plastic spoon, fork, and knife in a side table. The vent above the toilet was very dusty, not sure if cleaned. There was a chip in the side table. And the WiFi was where you have to go to a separate page to log in on your phone and you are unable to use any systems you bring in the WiFi. Tried to ask to pay for a soda and front desk said it was for higher members. Tried to use the vending machine instead and it was out of order. The shower bar for the curtain was off a little. Check out was at 12 and they called around 11 and 11:45 to remind you it was at 12. Do not disturb was on door at check out and around 11:30 we had a knock on the door from housekeeping. Felt a big pushy to leave before check out time. Breakfast was not mine or my husbands favorite. We ended up not eating much and going somewhere else to eat. They didn't refill the milk the first day when we came down and the second day the milk was a little warm. Ac in the room did not go down to the temp it said and no matter how many times I pressed it sometimes it would not go up or down in temperature setting. Edit to add photos