Thank you for everything Jill S & Connie G. My wife and I always come here and get excellent…read moreservice. Yes they moved down some into another store front but they reopened just fine. It just amazed us that Connie G would remember my wife's lipstick colors. That is taking customer service to a new level. Jill S was there again today to assist me with a couple more items and it was very nice. Thank you for another GREAT experience and I must say that other customers in the store seemed to be getting the attention and service that we get, which is EXCELLENT!! Great job!!

It's located in Tanger Outlet, but I don't usually go anywhere else in the outdoor mall…read more Usually,The Cosmetic Store is the only place on my agenda when someone convinces me to visit Pigeon Forge or Gatlinburg. I get Mac foundation and Clinique face wash from here every single time that I go. Both are substantially cheaper here than they are at other cosmetic stores. My 12/30/14 visit was no different, except that once I was ready to pay, I stood there several minutes while an older lady was reading something behind the register. Never looking up or acknowledging me. Finally, another older lady approaches and proceeds to wait on me. The first lady says to the other "she calls in more than she works" and then they proceed to chat about the apparent fellow employee... completely unprofessional. If I hadn't had so many good experiences at this place, or had it have been a first impression, I might not have ever returned. Get it together ladies!

People who work there clearly hate their jobs and take it out on customers. Customer service, a…read more0/5. Selection is quite good, 3/5 for a Walgreens to even it out to a 2/5. Location is nice and I'm glad they have a convenience store in the heart of Gatlinburg.

The bleach blonde lady older lady that is is so rude I don't even understand why she even has a job…read morebeing in customer service. I was in line waiting at the sign that they say Wait here until you're called but since there is nobody in line I went ahead and I walked up to that register and I was yelled at demeaning and I've never been treated like that in a store before in my life. I don't know what her name is but she was at register 4 and like I said I walked up and she yelled at me and said "I did not call you up, so you need to back up to the sign and wait for me to call you"!!! Like I said I've never been so embarrassed in my life and treated like a child when I'm 80 years old and some woman wants a treat customers like that??? I will call corporate and make it complaint because this is totally uncalled for and like I said never in my life have I treated been treated like that by any store how dare you treat me let alone anyone like that EVER!!!!!

Epiphany doesn't have a store front or a phone number you can call. I guess they are an online only…read morebusiness now. I was looking forward to visiting their storefront like I've done for many years in the past. I'm not sure when the storefront closed.

Sad to see the store closed but since Cove it I can only imagine how hard it was to keep open. I…read morelove this place, their scents are wonderful. Now it's not like I have tried everyone but Angel, Carolina Herrera are almost identical to their original counterparts. I love the vanilla tobacco along with violet and patchouly. But they have so much more. I'm glad to see they're doing an online business.

On a quick day trip to Gatlinburg we were walking around doing the touristy thing and my tween…read moreliterally stopped and ran into what you can call a bath bomb enthusiast heaven. The shop is tucked away in the plaza next to Gatlinburg's Mini Golf. The colors in the shop are fun and the product can range from $5-$30 not a bad price. The smells are fun but not overbearing which can sometime give headaches but B & B Bath & Body keeps their product's fragrances subtle. There is no street parking but there are parking lots near by. If you happen to walk around downtown Gatlinburg check this little shop out!

Won't exchange or refund defective product. Per owner. No kidding. I left defective product there…read moreand am out $7+

Mountain Mall Muti…read morelevel shopping - some unique and some not. Businesses come and go, so we visit annually.

The mall is tiny, and therefore mid. It's just one floor level with a few shops; when I went they…read morewere actually all closed (around 9-9:30p on Monday). There are some souvenir shops but walking along the street youll pass many more so you're not limited to this spot. Overall feel no urge to go back - although they had a fun looking candy shop at the entrance!

I am obsessed with the products. They are the ultimate finest! Bath bombs are my favorite. I…read morehope they are still open! It would be a shame if they shut the doors.

This little store on the Gatlinburg strip is a must! My boyfriend and I were being tourists…read morechecking out all the shops and stumbled on this one, run by super nice family. It looks like even the youngest members helps out. We purchased three wonderfully scented candles and some CBD since we were on vacation. I made an impulse buy at the counter. I got their activated charcoal and bentonite clay facial bar. I used it like a clay mask after an initial cleanse. I will order again online. This will be a must for my skincare routine. I wish I would have gotten more soap but all the more reason to come back. The one thing I will mention is during a global pandemic it may make customers more com if everyone was wearing a mask. Even still a definite 5 star experience.

They have moved to suite 650 and seem to have not retained the same staff. There were 3 female…read morecashiers working and none looked familiar. They don't greet you when you walk in anymore, they totally ignored everyone that walked in and never offered to help. I know people can ask them for help but some folks just don't. I was not impressed!

If you love sales you will live this outlet! The sales in this store are insane! I came two years…read moreago and I had a great purchase and this time was even better!! The worker named Lexi was so helpful and so nice and really helped my sisters and I pick out what we needed/wanted. If it weren't for her I don't think I would have been as confident in my purchases if it weren't for her and her knowledge in her products. I'm definitely coming back to this store when I am in this area and I really recommend it.

Stopped in here because we saw " mead" on the window. So glad we did!…read more We did the tastings and ended up coming home with 5 crowlers of mead. I totally recommend this place.

Went in to try some mead and came out with more! Service was…read morefast and friendly! The mead tasting was $16 to try their top 6. The sizes were pretty small but mead is usually potent. I ended up living the pollination so much I bought a crowler of it. I also took home their hand lotion, chapstick and hot honey! Everything was nicely displayed and smelled great!

Unique, quality lasting lotions, soaps, mists, etc…read more Men/women. Online ordering. Multiple locations.

Such a neat little shop with all sorts of bath and body items. There was even a bath bomb they sell…read morethat they donate a portion of the proceeds to a local bear rescue group if you buy.

Everything you need when you are constantly forgetting things on your vacation. Whether batteries,…read moresnacks or drinks they have you covered.

This is a very average Walgreens but the prices were a bit high. Take into account the tourist…read moretown price hike. It was mostly clean but a bit worn. For example, a bottle of 100 store brand Advil was $6.89. It was not crowded. The staff were nice and actually stopped to ask if we needed help. The guy in the photo lab directed us to the sodas and offered to have one with us lol. Then he saw the line get long at the register so he came and opened up another register. Good customer service in that way! Plenty of parking and right in the strip.