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The Shade Store

4.0 (24 reviews)
Closed 10:00 am - 6:00 pm
Updated 2 months ago

Services - The Shade Store

Blind installation

Curtain or drape installation

Shade installation

5 More Services

Valance or cornice installation

Window treatment installation or replacement

Motorize existing window treatment

Window treatment removal

Window treatment repair

The Shade Store Photos

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Recommended Reviews - The Shade Store

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Reviews With Photos

Very happy with my new motorized woven wood shade! The process was easy from scheduling for measuring to install. Communication and customer service were excellent. The store is clean, well organized and attractive. I knew the look I wanted to achieve, and Hess was helpful in helping me choose fabric samples to take home. If you need design assistance he had good advice. He was friendly, knowledgeable and a pleasure to deal with. Overall an upscale experience. Thank you Hess for the great service! I'm so happy that I got the motorization! Now I don't have to step into in my tub everyday to raise and lower the shade. Next project will be to replace the shutters in my bedroom with motorized shades that I can raise and lower from my bed ;)

The center two motorized shades can be raised or lowered together or separately with remote.

After a lot of research and a long list of must haves my partner and I ended up at The Shade Store in the Promenade at Westlake Village and met with Hess Rouhafza. The store is a cool and calm place with a view of beautiful stylish shade and drapery choices of quality materials at different price points. Hess heard we wanted our wooden French doors and venting sidelines to be drill free. We wanted window treatments that would allow us easy access to any of the four doors opening to the outdoors. We wanted privacy that would preserve the natural light from the windows. We wanted clean, minimal maintenance, material and a design that was fresh, contemporary and would tie the room together. There are so many wonderful choices at The Shade Store and there was no pressure to decide or commit. Hess did suggest a solution and immediately with confidence we knew exactly what to order. And we did! From the beginning and through the project Hess was pleasant, efficient and clear consulting with us scheduling the measurements in our home, the shades delivery to us, the installation and follow up with us. He told us about an individual in The Shade Store headquarters who checking our order had a suggestion on our project. We appreciate that Hess and the colleagues at The Shade Store are a team that collaborate, respect and support one another's contributions when creating the quality shades that we love and will have as long as we live in our home. An all around professional organization with quality products and workmanship. A terrific experience.

Lani H.

What had started a bit difficult. Turned out so great! I love the drapes I ordered from the Shade Store. Thank You Tami & Dan so grateful for your extra help

Cords tangled so entire shade stuck

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9 months ago

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3 years ago

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4 years ago

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Ask the Community - The Shade Store

Review Highlights - The Shade Store

It was wonderful experience having Karina helping us to select and install all of shade we need.

Mentioned in 6 reviews

Read more highlights

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I found this company based on Yelp reviews. Then I learned they were also highly recommended by my…read morecontractor. This is a superior company that provided superior customer service and very beautiful product. Installation happened on schedule and exactly as promised. My big sliders operate SO smoothly. I'm looking forward to them blocking lots more summer heat than my old ones did. Nikki and Greg were a pleasure to work with.

Wish I could say a lot about this place. But I can't. I…read moreactually spent more time alone waiting for Someone to speak with me then flipping through their book of options. I went on a Saturday morning, there was one other couple being helped by a gentleman. And there was another gentleman there at a desk. Neither greeted us. We actually stood waiting thinking the gentleman on the floor was going to at minimum acknowledge us. He didn't. So we cruised the small space and the blinds/shutters on display. I'm surprised to had been referred to this spot seeing as there were not a lot of options for what I was sent for, vertical blinds. Clearly this places focus is on more high end shutters. When we were finally helped, the guy was polite and like oh well since you're only interested in those and pulled these books out the back (like old crates lol) which were the different colors and material types of vertical blinds they have (limited). There wasn't much conversation /education on the vertical blinds and no options or advice outside the couple books we'd been presented. If you are a homeowner looking to do some plantation shutters, etc. and spend a lot of money, this maybe the spot for you. I typically do not like to do business where I don't get a warm vibe organically off the top. Especially when I walk into your place of business. But it's cool because I truly felt like they knew who they wanted to sell to and who they didn't ‍.

Shutters and More - LOS ANGELES SHUTTERS

Shutters and More

(81 reviews)

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I hired Shutters and More to install shutters for two bay windows. I got pricing from several other…read morecompanies and theirs came in the most competitive. During the initial visit they came out to take measurements. I let the employee know that I specifically wanted the mid rail of my shutters to line up with the mid rail of my windows (they are the type that slide up to open) so he took extra care to make sure everything matched up. A few weeks later they returned to install the shutters. I've had them for about a year now. I recently called them for a warranty repair (a couple of the frames were rubbing together, likely due to settlement) and they came out within a week and fixed them free of charge. Overall just a very solid experience. They're a responsive, no hassle company and their products are well priced and good quality.

This review is a little late, but I want to share that this company installed plantation wood…read moreshutters in my living room in July 2009. They have held up beautifully. They still look new. I only had issues with the plastic hardware cracking and needing to be replaced. I called the office and asked about the cost of just the hardware. To my surprise, the person I spoke with didn't ask how many pieces were broken; he asked for my address, and a few days later I received the hardware. The replacement hardware he sent was generous. Now, that's what I call exemplary customer service and satisfaction!! I will call again soon for another quote.

The Shade Store - blinds - Updated June 2026

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