Neiman Marcus Dillard's Apple Store MAC Lids Nail salon Starbucks The list goes on....but for the sake of time I'll stop here. Willow Bend is a nice, quiet, shopping mall in Plano with plenty of covered parking and stores for everyone. Give it a whirl I'm certain you'll have no problem walking out with a great purchase. ~Christy read more

I like the district, but stores were closing at 6:00 on a Saturday, even while the mall was decently busy. Not cool. Additionally, most directories were insanely out of date, even the touch screen ones, showing stores that have been long gone. Please do better. read more

The Shops at Willow Bend - It's 6:02 PM, most malls close at 8:00 on Saturdays. - Shopping Centers Near Me - Plano, Texas

Every time I come to this mall, I always manage to walk through it within an hour - 2 hours max. The mall is small to begin with, but none of the stores here appeal to me. Only plus is that it's a pretty mall, especially when they have Santa's area up in the winter. read more

Racist security personnel A security officer by the name of Paraschini Completing our meal in the food court shortly after 6 pm, chooses us and not any others Starts questioning me: Are you waiting on anyone ? In a condensing tone. I respond that we're about to leave, and he should well we got to get you people out of the mall - in an even more degrading tone. Then he goes away and watches us from far away without informing any others about the necessity to leave the mall. As we walk away he approaches me during which i tell him how offensive he has been - he responds - you people - the people of the mall This was offensive and my children were asking me why is this guy calling us you people. This isn't the way to speak to customers, he should have used a word such as sir, please etc, but this isn't just lack of courtesy this is just downright racism. read more

Back in the day I use to come to this mall because it had some good stores in it, for example LUSH and also because it was somewhat upscale and not your typical "teenager hangout" ghetto mall. Unfortunately when I returned a few days ago I left feeling very disappointed. The food court options were horrible, I should add what few were open. The Chinese place I tried was just plain nasty, literally gave me the shits the next day and GOOD Chinese never does that to me. The mall was dead, very few customers on a Saturday afternoon? The busiest stores were bath and body works and lush, everything else was either closed or no one was in the stores. I understand Covid is among us still but damn this place didn't seem cheery at all, even Santa looked sad and bored with his mask on, he waved and I waved back. With that being said thank goodness I have a lush closer to me now so I won't have to ever go back here again. South lake town center and the shops of highland village are SO much better and the people are much more friendly and just overall happy even during this trying times. Sorry Plano but I'll stick to my area to do my shopping. read more

Ok so I actually love this mall because most people forget it exists and therefore there's never a huge crowd...and always more inventory at my favorite stores. I went there yesterday with friends/their kiddos so that they could take pics with Santa. We got there at 10:30am and literally waited THREE HOURS in line and, here's the kicker, the pics ended up being pretty bad!! Santa was supposed to go on break from 12:30 to 1:00 but apparently got tired earlier so the line came to a screeching halt from 12:00-1:00. All the poor kiddos in line went from happy, to tired, to hungry, to flat out hating Santa and everything about their short little lives in those three hours. To the folks who run the Santa picture show, please be better next year!! Other than that, this mall has all the basic stores as any other mall...Macy's, Dillard's, Express, Sephora, Banana Republic, and even a few boutique stores as well. If you're looking for a higher end department store, they also have a Neiman Marcus (where they sell Creed cologne...smells so good!) If you happen to buy something that needs tailoring, they've got you covered! Check out Bongs Tailors next to Dillard's on the second floor. Decent price and good quality work! If it was just for the Santa experience, I would rate this place one or two stars. Since I enjoy shopping there all other times, I've given this mall a four-star rating. Now get to shopping folks! Christmas is just 3 days away!! read more

I really like this mall. My parents live close by, and I've been going here since they first opened. Back then, it was always pretty dead, with lots of closed store fronts. I always thought it would never survive. But, somehow it did, and I'm glad! Good selection of stores, and I love their kids play area. It's large enough to accommodate lots of kids, unlike Stonebriar mall's cramped play area. One star off for not enough restaurant selections. The best restaurant they have here is Californa Pizza Kitchen. read more

WOWWW i obviously have not been here in quite some time because let me tell you, willow bend has UPGRADED! Here i am just wandering along and i see a path that was never there before. To my left i see two new restaurants Knife Burger and Knife Butcher. The butcher part looks more upscale dining and the burger obviously a quicker, casual option. Then to my right a New Mexican restaurant! The Mexican restaurant extends to the outside area with an open patio and no i am not done yet. You walk out those doors and it's like a whole new world out there. There is like a walking/sitting area along with multiple other restaurants on either side of me. Gorgeous outside patios. A huge Christmas tree in the middle and also large patio games such as corn hole and a large connect 4 i think. I only popped in for a quick moment but i can not wait to come back and try all of these new additions. The rest of the mall was quiet and peaceful and not a made house like some other places. Willow bend definitely seems to be making some changes and i am excited at what else is to come. read more

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This is very comparable to Galleria in North Dallas. Galleria is more upscale and bigger, but Willowben is a nice "hometown" mall - still upscale places. They have good shops like Lush, Aveda, Origins, Apple, Best Buy, Sephora, Victoria Secrects, Starbucks, Forever 21, H&M, etc. The food court is pretty big too and good variety. They aren't generic brands either. This is a very convenient mall to me, but I do enjoy that they have almost everything I need. I've never had a problem here or anything. All aspects of life come here. It is a big fancy so you may want to wear pants. read more

The Shops at Willow Bend - Enfrance to food court.. i consider this the front. - Shopping Centers Near Me - Plano, Texas

I was very surprised by the entire vibe at Willow Bend. The mall is designed to be welcoming and comfortable. The wide mall is sprinkled with conversation pits, child play areas, comfortable sofas and places people can relax while they are shopping. The variety of stores and shops is really good. Not everything is 'high end' but there are plenty of exclusive shops as well as many interesting specialty shops. In addition to good shopping, there are activity sections - currently a Crayola Experience - for kids. Plus an interesting food court. The restaurants in the food court are not just the typical 'fast food' although that is among some of the options. Really something for everyone. More restaurants and shops are coming, and everything is clean and geared for the comfort and convenience of guests. Including recharging stations in the food court! read more

The best stores also some unknown stores plus well known stores. It's bright and lively and easy to navigate. It's tready and the teens loved the vibe it gave off. Plenty of seating and a number of restaurants. Parking is great as well for easy entry and departure. Overall we enjoyed this mall and will definitely return. read more

This place is great for those mommy friends that you have with tiny kids (AKA toddlers) who need a place to hang out with a cup of coffee and let their kids loose to run around. They have great play areas for kids and they are free of course and very clean. Extremely clean!! Only bad thing about this mall ....... I can't seem to find any excitement in shopping here much. The only store that kind of excites me is Apple. lol .... so there ya have it read more

This little area is nice and quiet which I like a bit. Theres enough fun for everyone here. In addition to the actual mall theres also small shops near which makes it fun to shop around,especially because the mall is big but lacks some stores that I frequent and are popular. Overall though, this mall gives the impression of a luxury mall with a chill bide, but it's all chill. Dont worry, you wont break the bank here...well, unless it's on food as they have different restaurants and small eateries. read more

Let me begin by saying I am not an enthusiastic mall shopper, however for those times when I need something sooner than my usual online ordering can be delivered, The Shops at Willow Bend fits the bill. I call "The Shops at Willow Bend", "the Library Mall" because it is literally quiet enough to be one ginormous library. Why I even found a paperback book in one of the seating areas. That again proves my point about its library status. Too bad there isn't a bookstore in this mall. A bookstore is one of the few types of stores that this mall could benefit from the addition of. Maybe an independent bookseller even. There are several factors to consider as to why this mall is as quiet as it is: Location - not a lot of people know that it is there and its proximity to Galleria to the south and Stonebriar to the north, are also reasons it is overlooked. Number of stores and types of stores: This being a smaller mall, there aren't as many stores to choose from as in other malls but then again how many locations of Forever 21 does one need within a 10 mile radius? Macy's, Dillard's, Neiman Marcus, Apple, Forever 21, H&M, Coach, Anthropologie, New York & Co, Express, etc. the basics and more are covered here. I can't really comment on the Food Court as I rarely eat in a Food Court. If there were healthier, fresher options, that could change. There is a California Pizza Kitchen in the mall (order the salmon), and a Chipotle across the street so there are healthier options nearby. The major selling point for me regarding "The Shops at Willow Bend" is that the mall is clean, quiet, and pretty much void from noisy rugrats, er, children and bands of roving, obnoxious teenagers. The rugrats, er children have their own space in Rugratland, er, Playland, I mean. One is not in any danger of being run over by the older crowd of mall walkers. So, if you would like a quiet, relaxed, air conditioned, adult oriented space to stroll in, maybe grab a coffee, and shop on the side, then The Shops at Willow Bend are for you. Some people may call this "dead", I just say "Ahh", and enjoy the peace and quiet. read more

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Love this mall Amazing shops and super nice Has all my favs New food restaurants are very chic and yummy read more

Love this mall!!! Such beautiful architecture inside. It is just a great walk and feels a little nostalgic yet modern, not crazy busy either like a few other malls around the area. Hopefully they get a lot of new tenants in the open spots because I just want to see this mall thrive and succeed. read more

The mall itself isn't a big favorite of mine, however, their play area is great for smaller children and my kids love it! They're always clean and have fun things to climb on and side off, some even with sound effects. The theme is Loony Tunes and done pretty well. Our favorite mall play area! read more

Nice very clean Mall but... I must be missing something there aren't enough quality store in here some high end but not my taste and lower end which you will not get your $$ back in some so inquire first. And if you walk on the upper level you will run out of options to shop in I only visit for maybe 5 stores inside and visit The Shark Bar from time to time. read more

The Shops at Willow Bend is an upscale shopping mall located in Plano, Texas, with over 125 stores and three main anchors. The mall is located at the intersection of West Park Blvd (FM 544) and the Dallas North Tollway in West Plano. HISTORY: The mall opened in 2001 with four anchor stores and about 75% occupancy. The mall was developed and was originally managed by Taubman Centers, which was highly selective in accepting tenants. Despite being designed as a regional shopping center with over 1,500,000 square feet of space, the center's management tried to limit the mall's focus to predominantly upscale fashion. The majority of the stores in the mall cater to women, although some stores have broader appeal, such as the department stores, the restaurants, and North Texas' largest Apple Store. The four original anchors were Dillard's, Foley's (now Macy's), Lord & Taylor, and Neiman Marcus. The Lord & Taylor and Neiman Marcus stores were replacement stores for those at the now-demolished Prestonwood Town Center in north Dallas. PROBLEMS IN THE BEGINNING: The mall has faced several operating challenges from the beginning: The mall opened shortly before the September 11, 2001 attacks, when retail sales nationwide entered a slump. The mall had only upscale and luxury stores that appealed mostly to affluent clientele. Stonebriar Centre opened a year earlier than The Shops at Willow Bend in Frisco, only a few miles away. Stonebriar is considerably larger than Willow Bend and has more amenities plus a wider selection of shops and restaurants that appeal to all classes. There were no entertainment venues such as a movie theater or skating rink, unlike the nearby Stonebriar Centre. read more

People calm down. It's a good mall they are just working on remodeling the parking area roads... Don't rate bad for updates to the business. read more

The Crayons experience is a definitely a place you want to check out. Unfortunately, this mall has a lot of construction going on and many empty store fronts. The food court isn't as sprawling with options like it use to be, but it's understandable. It is still very clean and nice place to be at. Living in Northern California we don't get much in the choices for mall. The butterfly experience is incredibly cool and please go check it out while you are there read more

It's just old people getting their daily cardio in and closed down stores. Wetzels pretzels still nice though.

It has been awhile since I visited Willow Bend. What a delightful surprise. The place is no longer just high end retail. There are a mix of retailers and a very friendly family oriented shopping theme. Crayola experience center is a definite plus for the kids. The food court has a verity of restaurants. Clean heathy environment and the cover parking is definitely a plus. read more

The Shops at Willow Bend - Shopping Centers Near Me - Plano, Texas

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Very nice mall but after all these years still it filled. But al lot of good shops to look at and a great walking mall. Food court still need to be filled in and a few more restaurants would be great. Like the selection of stores and hope it fills up more. Sad to see some stores have left and the space is still empty. But looking forward to new ideas. Glad they changed their focus and are more kid friendly.. read more

The mall never disappoints me. I come here just to go to the Dillard's here. Of course there are Dillard's everywhere, but btw the customer service and the product selection I always come here for my formal dresses and sundresses. The mall is super clean not a lot traffic, meaning kids running everywhere. More of your adult profession mall where people are doing there shopping and not just hanging out. Love all the food places around the mall and plenty of garage parking, ect. I come all the way from Las Colinas to go to this mall and I know every time I leave I will not need to go to another mall. Tons of other fab stores here. I love the MAC store where you can stop in sometimes without an appointment and get your face made up (of course you will need to by a product or two, but with MAC its kind of hard to not buy products) And there Neiman Marcus is the bomb.com read more

Plain and simple this mall is crappy. They don't have a lot of stores and about half of the mall is a ghost town. Empty store after empty store. There are hardly any shoppers here and the stores that are somehow surviving are for the most part places you've never heard of. Lots of mall walkers since there are so few people and a very limited selection in the food court. Stonebriar and Galleria are like ten minutes away, I suggest going to one of those instead. read more

I love this mall! It's never Really crowded, has some great stores, lots if parking always and great kid play area. The only negative is the lack of mall restaurants. But the restaurants on the pad sites are great. read more

i would give negative stars if i could.... i went into dillards to the go to the mac store inside.. as i walked in the store i saw the b beach bag i picked a color and proceeded to the mac counter bought my items and purchased my bag spent over 200 dollars.... i walked around the store and left. i was chased down in the parking garage and told to give the bag back. i said no and the security continued to ask me to give the bag back at that moment i realized that i was being racially profiled and accused of stealing the bag. i proceeded to show him the sticker that had been placed on my bag at the mac counter that wasnt good enough so i showed him my receipt he looked over it for 5 min and then i demanded a apology he said sorry someone called on you and walked off... i have never in my life have i been accused of stealing or been chased out a store and embarrased like i was a criminal. i walked around and shopped in dillards like everyone else but i was picked out and chased down because i was shopping while black i will never shop here again and i am going to return the bag and purchase it somewhere else where i am not looked at as a thief... shame on you dillards read more

It's a smaller mall, but not crowded. You can park outside or in parking garage for no fee. Liked all the stores ranging from high end to the moderate priced item stores. Restoration Hardware, Z Gallery, Express, Bath & Body to just name a few. There is a Crayola Expierence here as well for the kiddos to play in, but it does come with a fee. I do enjoy the Crayola store for the kids, and were able to load a tin with both markers and Crayola. A smaller tin for $14 and tin bucket for $21. read more

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Valet parking is a scam. They close off more than half the parking and force you to valet with their "complimentary" valet. Of course you still have to tip. The men working the valet didn't text me or anything. They also stole my grandma's birthday card (of all things!) out of my car. Horrible. Never again. read more

Website shows they are open - security guard turned my daughter away. Apparently, management changed and website is not accurate.

Funny story: We accidentally stumbled upon this mall trying to get to Stonebriar mall- but I'm glad we did! It is a beautiful mall with a range of both luxury and regular stores. Whether you're out to blow the bank or save a few bucks, there's something for everyone. The food court is really neat and I like that they offer some "different" options from your typical mall. For example, boba tea There's plenty of parking and lots of room to walk around. Seems like a mall where you won't worry about being crowded or rushed around. Beautifully decorated, quiet, and clean. read more

Great place for the kids to play. We routinely bring our girls (age 2 and 4) to the play area to run off some steam but the best time to visit is when the stores are closed. They open 2 hours early for walkers and that's the best time to play because you don't have to worry about it being too crowded. The best part is that Starbucks is usually open early (like the Apple Store) so you can grab a coffee before hitting the play area. Inevitably there are parents who bring their kids to play and don't pay any attention and sometimes their kids are too old to be playing where younger kids and babies play. Right after school / work and the weekends are the worst for these offenders. And, even though this may sound weird, the bathrooms get a thumbs up from me. I'm a germaphobe and HATE public bathrooms because they're usually disgusting, but this one meets with my approval. Both the Women's and Family bathrooms are good. There's a changing area with a sink nearby for the baby, and a toddler sized potty for your older child along with an adult sized potty. There's also 2 sizes of sinks too so your kid can be independent and wash their own hands. And I've got a Bumbleride Indie Twin stroller that fits in all the doorways and into the family bathroom. Also the door reaches the floor unlike in regular stalls so you don't have to worry about kids 'escaping' while you're on the pot yourself. If you're a nursing mom looking for privacy there's a seating area in both bathrooms although I'd recommend the Women's in case dads with kids come through the Family bathroom. I recommend the nursing area in Neiman's over the bathroom - it's WAY nicer. This is usually my mall of choice during the holidays too because it's not half as busy as any of the others. read more

Went to Willow Bend for probably the first time in three years. I'm not a big shopper and NorthPark is ~1 mile from my place. Two words: Valley View. Now don't get me wrong. I'm not a regular shopper of the high end places but when a mall starts leasing to places that no one has heard of and has ultracheesy signage, it just reeks of the beginning of the end. The Dillard's end of the mall is awful in that respect. Looks like they're opening a Crate & Barrel where Saks used to be. Still, an underwhelming experience. For a Labor Day Monday, I didn't expect to be so alone at the mall. You would think that an empty mall would be a plus for me but, really, it kind of creeps me out. read more

Great mall! 5 stars mainly BC it's the closest mall with an H&M to McKinney. lol Stonebriar should be getting one near the end of summer 2014. Another good thing I find about this mall is that it's not too crowded. What I mostly mean is that there's not too many teens here 'just hangin out.' lol Basically, teens ruin malls for me even though I know that teens run almost all the cashier stations and provide for a big chunk of after school $$ to malls. I liked the food court well enough. I ordered at this pizza place. The named had 'NY' in it somewhere. For about $5 you get a big thin slice of any pizza plus a drink. For about $8 you get a big thin slice of any 2 pizzas plus a drink. I got the $8 option and was full. Coming here now and then is worth the $4 tolls for me! read more

One, why is there only 37 reviews for this place? There should be a lot more. Two, I know what you are going to say, "But it's a mom's mall!!!!" Okay, I will grant you that, but hear me out... Living in Texas for about 14 years, I've been around this mall for so long that it grew on me. It's a place you can find your first job, grab a preztal at Auntie Anne's, then go to the Apple store. It has plenty of things that you like, even if you are not a mom. It's quieter with less traffic than most malls and it's in beautiful shape unlike some of the known ones that are cracked and slowly slipping into the wayside (*cough* valley view). Just chill, because it has an easy food court where you can afford something to eat and the regular anchor stores like Macy's and Dillards, but other unknown places like Chinese Avenue with asian/anime stuff. An all around great mall. Love it here. read more

One of my favorite malls to shop at! I love that they have H & M here now. They have just about any quality store you can think of. Easy to navigate and plenty of parking. I can get in, get what I need and get out of dodge - perfect mall situation. read more

I was here as an out-of-towner and was looking for some shopping with my sister & sister-in-law. I am not a huge fan of malls, but this mall is great! It offers lots of parking and they layout is nice. I was really impressed with how many shops they have. There's something for everyone. Many people were friendly to us in the stores which is a big deal when you're shopping. You like to spend your money at places that have friendly customer service. They have a huge Forever 21, a Neiman's, Macy's, etc. The food court was nice and clean as well. I heard this mall used to be super upscale and wasn't doing so well, so I am glad they made it appeal to the masses - that means I can afford it! The only other mall I've been to in TX is the Galleria - which is really nice - but this mall seemed more laid-back and less busy. read more

Probably the best mall in the area. It has a bunch of modestly priced mall around here. Has an H&M, Gap, Banana Republic etc. Oh and for you parents (as i'm not one) they do have one of those playpen things for your kids to go crazy. It's ironically sponsored by a hospital as they tout their name all over it. It's only ironic because from a distance you can see how gross and infested with germs it could be. read more

This mall could really use a Starbucks and an Apple Store. The offerings are really to high-brow for a mall.