From start to finish, my experience with Cardinal Plumbing was outstanding. I began by getting…read moreseveral quotes for replacing my old tank-style water heater with a new Navien 240A-2, and James from Cardinal immediately stood out. He was incredibly knowledgeable, patient, and thorough--he offered more insight than anyone else I spoke with. His professionalism alone made choosing Cardinal an easy decision. When installation day arrived, I received helpful notifications letting me know exactly when the team would show up. Zach White and Logan Mossman arrived right on time, and both of them were so polite and thoughtful. They slipped on boot covers the moment they walked in and took the time to really listen to what I wanted. I asked that the HALO ION-6 be installed on the main line so the whole house would benefit, and they understood immediately why that mattered. They also worked with me on how the gas line should be routed, and they handled every detail exactly as I requested. Their workmanship was truly impressive--clean, tidy, and so well-organized. You can tell they take pride in what they do. Even better, they kept the mood light and fun, singing along to "Dude (Looks Like a Lady)" while they worked, which made the whole experience feel surprisingly enjoyable. Everything was done professionally, beautifully, and with genuine care. I'd give Cardinal Plumbing a 5/5 without hesitation, and I'll absolutely be using them again. Highly recommended!

Horrible experience. Had a toilet leak that leaked into our kitchen. Thomas arrived and was very…read morepolite. He took a picture of the hole in the ceiling then a picture of the toilet upstairs. He told my husband it would be $360 to remove the toilet to see what was wrong. My husband specifically asked ok so if you remove the toilet do nothing and put it back it will be $360. Thomas said yes. He said if he had to replace the flange it would be a little over $900. My husband asked him to leave. The "service" call included no service. He only took 2 pictures and did nothing else. The service call was $70. So we basically paid for him to ring the door bell and take pictures. No diagnostics done. I called the company and the manager called me and said he wanted a mutual resolution. He offered nothing but an explanation of how much his truck cost and his overhead which is why we had to pay the "service" fee even though they did absolutely nothing but take pictures. He must have "explained" his overhead to me 5 times and thought what his plumber did was acceptable. Called a different plumber. He came out and fixed the problem in 30 minutes for $175 all included. Under no circumstances would I use this company. They are not honest and definitely over charge. BEWARE

Did good work, contracted to another company but everyone involved was great…read more I had to clean up after them at the end though.

I had the start of a sewer backup into my basement and called Able Rooter on a Sunday afternoon…read more Thom answered the phone promptly and arranged to be on site within an hour. He and Mike jetted out my sewer lateral, explaining every step and showing me the results by borescope. There's no way snaking the drain would have given the same result. Given that I had two guys and a purpose-built truck on site to perform the work almost immediately, the price was extremely reasonable and I would do the exact same thing if I ever have another issue.

I used Dave but haven't gotten a response when I've called recently. I know he was talking about…read moreretirement pre-pandemic but I'm not certain. So, even though he hasn't responded to my calls of late, his work on my 100+ year old house was superior. He re-plumbed it entirely and later dug up my basement to replace a cracked sewer pipe. I recommend him wholeheartedly and if you get him, please let me know so I can ask if he can put me on his schedule...

Can't say enough about David and the job that he did when we had a burst pipe(s) over the Christmas…read moreholiday weekend. He was responsive, friendly, clearly explained the issue, and also solutions on how to prevent from this happening again. I would highly recommend David Bast and Elite Plumbing whenever you have regular or emergency plumbing needs!

Great experience and results. Dan was on time and professional. He was extremely knowledgeable,…read moreand went above and beyond, really nice guy and did a great job installing my faucet, even gave me some tips about it and the dishwasher. He made sure all of my questions were answered, and everything was tested before he left. Will definitely call them for future work. Recommended!

Replaced water heater. Quick and efficient. He was very nice and professional. Would highly…read morerecommend.

I was referred to Joe for some attic work that needed to be completed before my new insulation was…read moreinstalled. Initially, he was good to work with, and I was planning to hire him for several additional projects around my home. Unfortunately, my experience changed after that. When he came back out to look at the additional work, he quoted me nearly double what he had originally discussed and gave the impression that he wasn't interested in taking on the job. He eventually completed the work I hired him for, but when the insulation company arrived, we immediately discovered that part of the job I had already paid for had not been completed. As a result, the insulation crew and I had to finish the remaining work ourselves before the insulation removal could even begin. That was extremely frustrating, especially since I had hired and paid someone to ensure everything was ready beforehand. Based on my experience, I won't be hiring Joe again, and I can't recommend his services to others. I expected the work to be completed correctly the first time, and unfortunately, that wasn't the case.

Joe was amazing to work with throughout our basement remodel project. Joe replaced our basement…read morewindows and door, added a bedroom, blacked out our ceiling, painted our walls and floor, rerouted plumbing for our washer, and redid our steps. He was kind and professional throughout the entire process. Joe and his apprentice, Michael, displayed expert craftmanship, and we feel like we got great value out of the project. We are super happy with the results!

I contacted them to help with odor due to new puppy. I called the office several times to ask…read morequestions. The lady that answered the phone was very nice and would always ask the owner and followup with me. The owner came out for the consult and smelled different areas of the carpet to make sure he knew where to treat. He also gave details on how he would treat. The price was very reasonable. I also want to add that he was on time to the appointment. For the actual cleaning he arrived at my home on time for the appointment, with his employee. They were both very friendly and did a thorough job. I never felt like they were rushing to leave. They both went over what was being done for each step. The carpet smelled so good and still smells good almost a week later. I will always call them for service.

I was referred to Dave at X-TREME in Granite City to restore water damage that occurred in my home…read morebasement due to busted water pipe. The damage was 5 1/2 ft of water and the task called for extensive mold removal. Needless to say, it was quite a large operation that required a quick response,,and an intense and lengthy follow up . X-trend excelled in all of these areas. Dave is a conscientuous business man and was very easy to work with. I was informed every step of the way of the progress. Thank you Dave and all the crew at X-TREME for making an unbearable situation bearable. I wish you continued prosperity in your business. I am sure you will do well. T. Alvarado

Dan came within the hour to repair my toilet leak. Due to poor handiwork of the people who…read morerenovated my bathroom years ago, repairing the leak required more hardware and labor than expected. He didn't charge me for the unexpected additional labor. He made clear that he'll stand by his work. Overall, was a great experience. I'll be calling him in the future for any plumbing work.

St Charles Kitchen and Bath team did a fantastic job, very professional and team was always on time…read moreDan, Nick, and Nate. Bryan did our design of our kitchen and was a pleasure to work with. Very happy with there work and our new kitchen. These were true craftsmans that paid attention to detail and cared about there work. Thank you Kitchen and Baths and K Build

First let me say I have not had them do any work yet. The business is run by a husband and wife…read moreteam. I was impressed with the owners ability to communicate what services they provided. He seemed very open to discussing concepts for my bathroom remodel and making recommendations or suggestions. The owner was very upfront about the fact that their jobs had them booked out over 8 weeks away. My opinion is they must be doing something right if they have that much business. He was open to recommending a plumber since I did not want to wait over 8 weeks to get the plumbing side of the work done. Definitely the type of people I like to do business with.