I had a scheduled service for between 10am and 2pm. At 1:45pm I was notified a service technician…read morewas still scheduled but late. Long story short...after multiple phone calls and waiting until 7pm I have still not received service. Do not use Home Depot Rescue Rooter. Extremely poor service and customer care!

Called at 730 pm for a leaking sink. Urgent as it's coming out of the handle. Was told 815 a tech…read morewould be out. Got a number of texts pushing it back, tech came out at 930. This is not the problem. I can understand this. What I can understand is they sent the wrong tech out or said they were coming for a clog, and the guy that came out was not equipped for that. Super pissed. I pay a premium for the big plumbing companies to get the Xtra service. The call center was only able to give me a nice version of you're effed have a nice day. Frustrated. Specifically told them how urgent it was as I have a child with down syndrome that can mess with the faucet without me knowing and it will flood my bathroom. I want to be clear - this is not the tech's fault. This is a poor service call department.

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!

They pretty much saved my ass and my drywall. Third plumber to the rescue to completely re-do…read moreanother plumber's terrible work and he got out there within 2 days. Ken was very responsive to me, communicated with my tile guy, and did great work. Granted, the whole thing made my $100k bathroom gut a $102k bathroom gut but at least it's done now, and quickly. Totally should have just used them from the beginning.

Needed an outdoor spigot fixed along with shut off valve. Ty was professional and completed the…read morework quickly and cleanly! Will call them again when I need more projects completed !

Ty was lovely and fixed our stuck drain very well. He was kind and respectful, jelly to explain…read moreeverything, what my options were and what my options weren't. Did a thorough job. I will be happy to call them back!

The young man who came gave me an estimate to replace rhe insides of my tiolet or replace it with a…read morenew one. His prices were half what the previous Company had given me. he came the next day and quickly, snd very neatly, took care of my problem and left nothing for me to have to deal with.

I was looking for a plumber to fix an actively leaking sink. It was leaking into the cabinet upon…read morewhich the sink sits. I chose to contact Express Services for it's 40 minute guarantee response, and it's willingness to handle off hour work. The issue is that the "office" was closed around 3:30pm. Surprising. I left a detailed message and have not received a reply as of 18 hours later. I called twice and noticed that while they were not "open", they prominently advised callers of an "emergency" number where presumably you pay emergency service pricing. In short they did not respond to my call so I got no service. I don't have good feelings about this place.

We have used Classic Aire for almost nine years and have had service calls and twice-yearly checks…read moreover the years. A new HVAC system was installed in our home in late March this year and everything was done professionally and neatly with no messes left for us to clean up. The system worked great until the incredibly damp and cool spring when the AC was having real trouble dealing with the humidity in the house. But Faszold--and its mother ship, Classic Aire Care--kept sending out a couple of stellar technicians to check and adjust the system until they got it right. And this was warranty work--we did not pay for anything as they tweaked settings and made the system work in our home. Anthony and Steve are true problem solvers as they continued to address individual parts like the thermostat and fans and they finally got it all worked out so that the system is able to keep our house below 50% humidity. It was a frustrating time but the company has been responsive and supportive. Mike Faszold was also amazing and continually answered my calls and texts during both pre-sale and after install time. This company stands behind its installs and comes through on its promise of good customer service. Check around but believe what they tell you.

Called this morning and they were able to fit me in today for a service call. Their technician…read morediagnosed the problem as being a bad circuit breaker and not a furnace issue at all. I appreciated the honesty! He had to leave to get a new circuit breaker and came right back to replace it. I'm happy with the service - prompt and courteous - but I am not thrilled with the high cost. The service call was $89 and a new circuit breaker should cost only $20-$30. I was charged $331.50 total, which I've been told by neighbors is very, very high for such a simple fix...Oh well. At least my furnace turns on now.

Solid work. Responsive. Highly recommend as Cory did work at a few of our properties and really did…read morean effective job without creating any tear out work etc. Keep his info handy!!!

We wanted to love them, based on their reviews…read more I've been using the same plumber for years, but they were recently bought out, so we tried this spot as I try to support local. The first time out they were phenomenal. They checked ALL my drains and cleared the issue for us so quick. Their prices are fair for the area. We had a cap stuck in the drain, but we hadn't had issues with it draining yet, so we left it at the time. We asked him to do a rough estimate for pricing to get it out just in case, and on his way he went. Turns out, when he was snaking the drains, he had actually wedged the cap further down to which it blocked the sewer line from the toilet and shower, and created a seal. This was our fault since we didn't mention it to him though. We tried a few times to get it out with an electric snake, but couldn't, so called these guys to come formally quote and cut the pipe for us. Then, ghosted. Called, emailed. Never heard back. I'm not sure if they just didn't want to deal with the cast iron (fair), but it would have been nice to have some communication. We unfortunately won't be calling them again. They're probably awesome for quick and easy house calls, but I don't think more in depth issues are worth their time. At least, that's what it feels like.

We contacted them at the end of the day and received a prompt call the next morning. They scheduled…read moreus the following morning to replace a corroded gas valve for our new range. Gary was excellent, very professional, and able to fix our problem quickly. Great overall experience, and we will use them again.

THE BEST!!! Today was the second time they have come out to our place, this time for our sump pump…read more They are the nicest guys, respectful, quality work and fair pricing. They are very knowledgeable about anything they're working on! We were so happy to use a local, small business and not one of the big boxes. We will 100% use them again! We called and they were able to come the next morning and they were even early!! The price we were quoted was exactly what we were charged.

Dad's Plumbing is the best! We highly recommend them for any of your plumbing needs!…read moreExcellent customer service and expertise. Steve and son really know their stuff and will not quit until they solve your issue. We had a leaky toilet that damaged basement ceiling. Not only did they figure out the problem and repair it, they recommended a reclamation company to fix our drywall (Bales) and they too have been excellent in addressing our issues! A big thank you to Steve and Stevie Gratta!!!