The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more

Great service with very short notice. I called early on a Saturday morning (and a holiday weekend)…read moreneeding a broken sump pump replaced for a rental house. Michael Harris (tech #4584) immediately responded and took care of the issue. He not only installed a new sump pump, but proactively suggested that I replace the discharge pipe that was too small for the property. I'm grateful he took care of the problem fast which avoided water damage to the property and my resident's belongings. Michael also had the courtesy to discuss the recommended solutions and financial investment privately with me - out of earshot of my residents. This was much appreciated as most vendors create awkward situations when residents hear/think they are getting something (new carpet, new appliance, etc.) when instead a simple repair is all that is needed. It was nice to collaborate on a solution first, then tell the residents together.

I had a scheduled service for between 10am and 2pm. At 1:45pm I was notified a service technician…read morewas still scheduled but late. Long story short...after multiple phone calls and waiting until 7pm I have still not received service. Do not use Home Depot Rescue Rooter. Extremely poor service and customer care!

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!

They pretty much saved my ass and my drywall. Third plumber to the rescue to completely re-do…read moreanother plumber's terrible work and he got out there within 2 days. Ken was very responsive to me, communicated with my tile guy, and did great work. Granted, the whole thing made my $100k bathroom gut a $102k bathroom gut but at least it's done now, and quickly. Totally should have just used them from the beginning.

Needed an outdoor spigot fixed along with shut off valve. Ty was professional and completed the…read morework quickly and cleanly! Will call them again when I need more projects completed !

Ty was lovely and fixed our stuck drain very well. He was kind and respectful, jelly to explain…read moreeverything, what my options were and what my options weren't. Did a thorough job. I will be happy to call them back!

I am a licensed Realtor and my client was needing some plumbing work done to the main drain line…read moreand some other additional repairs in order to pass an occupancy inspection. We were under a very tight time crunch and Brice and his team came out immediately to assess the work, submitted an estimate same day and came back out two days later to complete the work. Permits also had to be pulled which added to the stress in timeline but Express Services Plumbing was exactly what their name stands for and does impeccable work. The staff and technicians were extremely professional and the repairs were very reasonably priced. They will be my plumbing goto recommendation from now on. Thank you!

I was looking for a plumber to fix an actively leaking sink. It was leaking into the cabinet upon…read morewhich the sink sits. I chose to contact Express Services for it's 40 minute guarantee response, and it's willingness to handle off hour work. The issue is that the "office" was closed around 3:30pm. Surprising. I left a detailed message and have not received a reply as of 18 hours later. I called twice and noticed that while they were not "open", they prominently advised callers of an "emergency" number where presumably you pay emergency service pricing. In short they did not respond to my call so I got no service. I don't have good feelings about this place.

We have used Classic Aire for almost nine years and have had service calls and twice-yearly checks…read moreover the years. A new HVAC system was installed in our home in late March this year and everything was done professionally and neatly with no messes left for us to clean up. The system worked great until the incredibly damp and cool spring when the AC was having real trouble dealing with the humidity in the house. But Faszold--and its mother ship, Classic Aire Care--kept sending out a couple of stellar technicians to check and adjust the system until they got it right. And this was warranty work--we did not pay for anything as they tweaked settings and made the system work in our home. Anthony and Steve are true problem solvers as they continued to address individual parts like the thermostat and fans and they finally got it all worked out so that the system is able to keep our house below 50% humidity. It was a frustrating time but the company has been responsive and supportive. Mike Faszold was also amazing and continually answered my calls and texts during both pre-sale and after install time. This company stands behind its installs and comes through on its promise of good customer service. Check around but believe what they tell you.

Called this morning and they were able to fit me in today for a service call. Their technician…read morediagnosed the problem as being a bad circuit breaker and not a furnace issue at all. I appreciated the honesty! He had to leave to get a new circuit breaker and came right back to replace it. I'm happy with the service - prompt and courteous - but I am not thrilled with the high cost. The service call was $89 and a new circuit breaker should cost only $20-$30. I was charged $331.50 total, which I've been told by neighbors is very, very high for such a simple fix...Oh well. At least my furnace turns on now.

Solid work. Responsive. Highly recommend as Cory did work at a few of our properties and really did…read morean effective job without creating any tear out work etc. Keep his info handy!!!

We wanted to love them, based on their reviews…read more I've been using the same plumber for years, but they were recently bought out, so we tried this spot as I try to support local. The first time out they were phenomenal. They checked ALL my drains and cleared the issue for us so quick. Their prices are fair for the area. We had a cap stuck in the drain, but we hadn't had issues with it draining yet, so we left it at the time. We asked him to do a rough estimate for pricing to get it out just in case, and on his way he went. Turns out, when he was snaking the drains, he had actually wedged the cap further down to which it blocked the sewer line from the toilet and shower, and created a seal. This was our fault since we didn't mention it to him though. We tried a few times to get it out with an electric snake, but couldn't, so called these guys to come formally quote and cut the pipe for us. Then, ghosted. Called, emailed. Never heard back. I'm not sure if they just didn't want to deal with the cast iron (fair), but it would have been nice to have some communication. We unfortunately won't be calling them again. They're probably awesome for quick and easy house calls, but I don't think more in depth issues are worth their time. At least, that's what it feels like.

We contacted them at the end of the day and received a prompt call the next morning. They scheduled…read moreus the following morning to replace a corroded gas valve for our new range. Gary was excellent, very professional, and able to fix our problem quickly. Great overall experience, and we will use them again.

THE BEST!!! Today was the second time they have come out to our place, this time for our sump pump…read more They are the nicest guys, respectful, quality work and fair pricing. They are very knowledgeable about anything they're working on! We were so happy to use a local, small business and not one of the big boxes. We will 100% use them again! We called and they were able to come the next morning and they were even early!! The price we were quoted was exactly what we were charged.

Steve and Dad's plumbing are so quick to response. Steve did above and beyond and very…read moreknowledgeable of explaining things that I don't know anything about plumbing. After living here for 3 yrs I finally found a reliable plumbing. Thank you so much Steven Jr. you did a great job.

have no complaints..... excellent service provided a summary of his findings ........read more

I recently used Academy Air for a water heater replacement and overall had a very positive…read moreexperience with their team. I only gave three stars because of pricing. The technician who initially came out to provide the bid, Tristin, was very kind and knowledgeable. He took the time to walk me through the issues with my existing water heater and clearly explained the options. I appreciated that they were able to schedule the installation quickly--within just two days--which was very helpful given the situation. There was a small scheduling hiccup, but it was resolved quickly and professionally. Joe Raney and Julian handled the installation. Joe was exceptional and really stood out in terms of customer service. He carefully walked me through the entire install process and took time to explain water heater care, maintenance tips, and the do's and don'ts moving forward. He was extremely patient and thorough, and I never felt rushed. Julian was also very kind and professional during the installation. Overall, I'm satisfied with the work and very appreciative of the professionalism from everyone I interacted with. The only drawback for me was the pricing. Because I needed the work done quickly (only available for the following 3 business days), I went ahead and signed the bid which was a little over $3600 for a standard 40 gal gas water heater, expansion tank, repiping of cold/hot lines, permit, install, and disposal. Afterward, when I had time to look into other quotes, I found that other reputable contractors were coming in much lower via phone - one almost half. The $400 fee to pull what is essentially a $50 permit felt particularly high, especially since competitors I spoke with charge closer to $150-$250 for that service. I was also interested in potentially enrolling in the maintenance program for HVAC and the water heater, but I'm hesitant because if an issue is found during maintenance, the repair pricing will not be competitive. That said, the technicians themselves--especially Joe--provided excellent service, and I truly appreciated their professionalism, patience, and willingness to educate me during the process. The technicians don't determine pricing so this in is no way a reflection of their service.