THEY DO NOT EVEN DESERVE 1 STAR!!! Refused to see me even though I had their office assigned under…read moremy insurance showing the valid effective date. The office manger said I had to wait a month to schedule an appointment because I was not listed on their roster. I explained that I was in pain and she didn't care. She just kept saying "It's an office rule. Who does that? If my insurance shows an effective date they have no right denying me care. EXTREMELY UNPROFESSIONAL!!!!!!!!! DO NOT GO TO THIS OFFICE!!!!!!!! They do not deserve to stay in business. They have no regard for people..........

The hygienist is so delightful and kind. She was so patient and informative during both of my…read morevisits. During my first visit I had my toddler and she was having a fit and one of the hygienist and doctors came out to help soothe her. I thought that was so sweet. During my second visit one of the receptionist charged me without confirming with the hygienist. I had to call her after I left the dentist to confirm again that the procedure was not done. She was also rude over the phone and tried to blame the hygienist when I tried to clarify while I was still at the office. I would give this place 5 stars but one of the receptionist needs to work on her tone when speaking to the patients. Thankfully she is not the first face you see when you enter the building. She is the receptionist at the second entrance. Overall everyone else at this office is genuinely kind and super sweet. I'm glad I found this place for me and my family.

I've been taking my 3 kids here for years. My eldest son had an appointment for bonding for…read moretomorrow. Earlier in the week, I called to find out if insurance covers it or if I need to pay out of pocket and how much it would be. I was told no problem that they would run it through insurance. Today around 2:30ish, I get a phone call from them. I'm told I have to cancel the appointment or pay out of pocket and I owe the over a thousand dollars and my not 1 but 2 insurances are denying all their claims for the past 2 years. This is the first that I'm hearing about it. If there's a problem, why wait 2 years to mention it? I'm told by the secretary that I need to call Met Life and Delta Dental fix everything. Basically do her job and not get paid. Meanwhile my kids are coming home for school. I call Met Life and speak with a nice lady. She finds the letter in my folder confirming the Delta Dental is the secondary insurance. She says that she will reprocess the claims and even does a conference call with the dentist office. The secretary kept saying at least 3 times "there's no proof that by reprocessing the claims means that they will be paid." I don't see why they wouldn't be paid since we were all insured and she has proof that Met Life is the primary. My eldest son had his wisdom teeth removed as a specialist office with no problems and it was covered. My daughter had braces and that was covered with no problems. I did have to pay a portion, but I didn't have any issues with my insurances not covering it. I asked to speak with the owner about this. I was told she was busy. The only way I could keep tomorrow's appointment would be to pay out of pocket. Now it's not about the money. I'm upset with how I was treated. I had a bomb dropped on my lap and was asked to fix it at a most inconvenient time. I don't need the aggravation. I also think that its unprofessional for the owner to not return my phone call.

Prepare to have your money stolen!!! Absolutely horrible service. They performed a service knowing…read moremy insurance didn't cover it and without explaining anything, billed me $75 for it. They were rude on the phone when I called and inquired about the charge afterwards. They didn't explain the service or how much it would be before doing it.

Best Dentist ever 5 stars Professional caring Dr Martinez is one in a million.. Dr Martinez staff…read moreare also caring, friendly and professional

Dr. Martinez is a great dentist. Very knowledgeable and a fantastic personality !…read moreMade me feel safe and comfortable from the very beginning . She doesn't recommend work that isn't very important ,she is not a greedy dentist as some are ! Highly recommend this practice for all .

I have been a patient of Dr. Halpern's for years and as crazy as this sounds to say about a…read moredentist, I look forward to my visits. He and his staff are very welcoming, kind and take the time out to answer any questions you may have about your visit. Dr. Halpern and I often talk about sports and other common areas of interest and it's obvious that he takes a real interest in his patients. I have received great care over the years and always leave with a new toothbrush and confidence in Dr. Halpern's work. One more major positive note; I never have to wait for my appointment and am usually taken as soon as I arrive. Dr. Halpern is the best!

High-quality care, high-quality service. I initially went to Dr. Halpern not for standard dental…read morecare but to consult with him about building a sleep apnea mouth guard. I was so impressed by his demeanor, knolwedge, and helpfulness (plus a related cleaning) that I've decided to make him my regular dentist. A big part of this decision was also the office administrator, Sue, who makes every part of the visit and follow-up care as easy as possible.

Paying $4000 out of pocket for metal braces that should have been free or waaaaaaayyyy less through…read moremy insurance. The staff is nice...but be careful and check in with your insurance company.

I went to Dr. Sukoff for a free consult as I thought I needed braces. I found a welcoming and…read moreefficient office. The consult included 3 D x-rays and pictures which were done by his staff. Then I was seen by Dr. Sukoff. He could not have been any nicer and more informative. He spoke of options and listened to what I wanted to accomplish with my smile. He then told me (and actually brought up pictures) about a cosmetic procedure that would accomplish what I wanted. I had never known or thought of this procedure as an option. It was so refreshing to talk to a Doctor who only wanted to help me, even if it meant sending me elsewhere. I so appreciate the knowledge he gave me to fix my smile. Thank you, Dr. Sukoff!

Dr.Olga and her staff are top notch. This hands down is the best dental practice I've ever been to…read more From the moment you walk in you feel at home. I have gum issues that were currently working on... so far so good! It's a process. I trust her. She explains everything while she's doing it she takes her time and she genuinely seems to care I mean it's like your more than just a patient she treats you like your family and performs a great service. If you're searching search no further this is your forever dentist! I'm so happy I found her!

She is simply the best! Dr Olga, as her patients call her! CARES. She looks at the whole person…read more Your not just a patient when your, under her care. You are a person and she makes you feel as if you are her only patient. Her dedication shows in every way. I only wish I knew her my entire dental life!

The practice was bought by The Smilist and it's gone downhill. The dentist and hygienist are good…read morebut the billing practices are awful with zero transparency. Patients are now required to pay in full upfront for dental work (in our case, thousands of dollars). The Smilist was reimbursed months ago by my insurance carrier but they haven't refunded any of the money I paid upfront. It's been months and can't get anyone to resolve. Given all the similar negative reviews on Google, this is the norm and others are going through the same ordeal.

The night before Christmas Eve I lost a filling…read more I called every single dentist I could find in my area and - no surprise - none were open. A Friday night before Christmas weekend, I figured I'd be celebrating the holiday without a chunk of my bottom front tooth. I reached Antionette at the front desk of this office roughly 30 minutes before they were to close. I had never been to Port Washington Dental, had never spoken to Antionette, and still couldn't pick her out in a lineup. That said, she went out of her way to help a stranger, calling me back after fifteen minutes of scrambling to say that she and the dental team at Port Washington were willing to OPEN THE OFFICE ON THE MORNING OF CHRISTMAS EVE in order to help me. I am beyond humbled at the compassion of the staff and doctors at this practice, even though I am neither a regular patient nor from the area. Thank you, Port Washington Dental, for being willing to save Christmas for a stranger.

East Hills Endodontics -- Honest, Skilled, and Truly Caring!…read moreI went to East Hills Endodontics in Roslyn Heights for a consultation, fully expecting to hear that I'd need a second root canal -- or even worse, an extraction. I was anxious, but the moment I arrived, Christina and Lynne at the front desk made me feel completely at ease with their warm welcome and professionalism. Dr. Roxene Gascoigne was absolutely amazing. She took the time to listen to my concerns and carefully reviewed my case using her state-of-the-art radiology equipment. To my absolute relief, she discovered that what looked suspicious on earlier images wasn't an infection or a failed root canal at all -- it was simply new bone growth! I was beyond grateful for her honesty, expertise, and conservative approach. Instead of jumping straight to an unnecessary procedure, she gave me peace of mind and a clear understanding of what was really going on. A huge thank-you also to Vanessa, Dr. Gascoigne's assistant, for her kindness and support during the visit. The entire team works together beautifully and truly puts patient care first. Holy happiness, indeed! If you want an endodontist who is thorough, ethical, and exceptionally skilled, I cannot recommend Dr. Roxene Gascoigne and the team at East Hills Endodontics highly enough. Five stars all the way!

The whole experience was excellent. I had a bad experience with another group so I was hesitant…read more But Dr Silverberg listened and put me at ease with her confidence and knowledge. Having music on during the procedure was a big game changer. The procedure was thorough and painless. Staff was knowledgeable and friendly too