This Bath & Body Works is located inside of Opry Mills, so knowing that...be prepared!…read more I only venture in here when the "smell good" sales happen through out the year...I have done online order and pickup, and just standard shopping. Like most B&BW locations, the space is packed from entry to exit, wall to wall and floor to ceiling. Every nook and cranny is occupied by a lotion, spray, soap, accessory or scent of some kind. This does make it tough to move around when it gets busy, which is why I try to avoid this location during peak hours and the holiday season. While the stock and layout is pretty consistent with other locations, the service is a bit hit and miss. They seem to be less welcoming and friendly than other locations. Maybe it is the mall crowd? I mean, I get. I do appreciate the expansion of their men's line of lotions, colognes and scents. Overall, Bath & Body Works comes in clutch when needed and this location is convenient...sometimes.

Do yourself a favor and go to another location.... The staff and management are rude and TBH, I…read morewould rather lick rust, rather than go into this store and endure this chaotic and catastrophic mess of a store. Opry Mills location is hood, street and disrespectful.

What a wonderful business and business owner. I was visiting Nashville and walked into her store…read more The smell was wonderful and Sanae was so sweet and helpful. I purchased the Moon Child room spray when I was there and I am currently placing an order online to get more. So glad I happened upon her store.

The customized perfume class was phenomenal. So fun and informative. Perfect date night or girls…read morenight activity. Sanae knows her stuff and you will leave with a fabulous treasure and smell amazing! Don't think about it, just go! I have attended 2 classes and loved it. Everyone left with a fragrance they loved.

This Bath & Body Works is located in The Streets of Indian Lake, which has become a favorite spot…read moreof mine to pick up a good meal, catch a movie, and/or scoop up a candle or two. Came to this location after striking out at the Madison location, and was happy to find the candle I was after in stock, and plentifully so! As noted in my other Bath & Body Works reviews, the stores are always packed with merchandise and maneuvering around without bumping into merch, shelves or people is basically impossible. Service was friendly. I was greeted upon entry, offered a basket and assisted while searching. Cashier was friendly and helpful as well. Store was in good shape and clean. Parking is ample with spaces lining the front or a selection of lots surrounding the plaza. Overall, great Bath & Body Works location!

The Bath & Body Works store has a great layout and the employees are really nice. They always give…read moreme a basket to hold my stuff. I enjoy receiving the free full size item coupons and usually end up purchasing extra items. I just can't pass up a good sale.

Staff is very knowledgeable and kind. They went above and beyond to make sure we knew about all the…read moreproducts and the health benefits they provide. It is very expensive but it gives you a peace of mind knowing you aren't using harsh chemicals.

I adore The Good Fill. It is a great spot to reduce your personal waste and live more sustainable…read more Small changes, made through purchases here can make an impact. I started small with their hand soap, and progressively tried and added more items to my shopping trips. Dry shampoo, face/body lotion, laundry detergent, a stainless steel razor, the list goes on. Every time I go in, I like to sample a product. The store workers are so knowledgeable and friendly. It is always such a nice experience visiting this spot. At this location there is limited street parking and tiny lot with 4-5 spots around the corner in a back alley. It's worth the hassle.

I just had the most amazing fragrance experience with one of your employees, Monika. She is…read moreterrific. Great personality. Very helpful. Knowledgeable about all of the products (upper, middle, lower notes) and easy to talk with. I love that she understood what I was looking for. We started with room fragrance and diffusers, and moved into layering products of fragrance, creams/lotions, scrubs and gels. Her suggestions were perfect. I'm 71 years old and in my late 20s and early 30s I used to work on Union Square in San Francisco for Chanel. I worked in all of the high-end stores around the square. Somehow we connected--karma! I was was happy that she didn't judge the way I was dressed because I came in from a dental appointment with a T-shirt and pants and no makeup with my hair up in a clip. I can't tell you how frustrating it is to walk into someplace and have someone not pay you any mind based on how you're dressed. She had no idea that I would spend almost $500 in the store. She also had great manners, called me, Miss Susan, which I really appreciated and we had a nice chat while we were selecting things for myself and a few little things for my daughter. You have a gem there and I hope that you treat her well and she deserves a promotion or a raise. Thanks so much. Please show her this email because I want her to know how much I appreciated her help. Susan New Smyrna Beach, FL

This is THE BEST WOMAN OWNED COMPANY In Nashville! Such bosses making small steps towards…read moresustainability easy and accessible for everyone! Recently tried the new dry guys breakfast batter from there and it's GREAT. All our soaps, shampoos, detergent, cleaners, lotions, bug spray, toothbrushes, food storage all comes from here! We love - keep killing it ladies! Happy international Womens day!

Went by today to see an old friend who is working there on the weekends. What a nice surprise! Not…read moreonly have they stocked dried herbs, teas, candles, soaps, crystals and incense, they also had statues- my weakness. Was extra impressed with the pricing, bought a travel tea infusing mug, a saraswati statue and a lotus candle holder, felt I got a great deal and appreciated the energy of the store. As an herbalist, it's exciting to have another resource for clients as well.

I really love this shop but I wish the owners would not use AI generated pictures for their…read moremerchandise.

This was such a great experience! Our mixer did a FANTASTIC…read morejob explaining the process, scents, tech aspect. This is very self paced, and self led. You are the mixer and tester. I really enjoyed that they had seasonal scents as well! The scents are also categorized so well so that you know which ones will stand out, show up at the end of the scent etc. I think the only con was that upon arrival a group had just finished and were checking out with their things. During this process, there was only one worker, and it was a group of about four people, and each person had 2 to 3 things that they wanted made. So he was actually hand making all of their things one at a time, and making sure that it was the scent profile that they initially made (which is totally fine), but he was also the same one that had to greet and get groups seated and explain the process to them. So at this time about four groups were just waiting to be seated. So I guess maybe 2 to 3 people working at a time would be great

Nashville now has such a fun aroma experience at The Aroma Labs in Cummins Station. You get to…read morecreate your own perfume (or beard butter, body oil... lots of options!). Parking was easy, I got a cheap spot right out front. Inside, the space is bright, clean, and smells amazing. I crafted in every day scent which was a dreamy mix of vanilla woods, black tea, and flower bomb. I was also able to add it to my profile so I can re-order it anytime. The whole process was hands-on, creative, and felt very luxurious without the high-end price tag. The best part? My custom perfume lasted all day with just one spritz. I highly recommend this experience for yourself, with friends, or even on a date night. And you'll love the staff. Everyone was amazing