Cancel

    Open app

    Search

    The Sofa Store

    4.1 (41 reviews)
    Updated over 3 months ago

    The Sofa Store Photos

    You might also consider

    Recommended Reviews - The Sofa Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I was fortunate enough to have Staci Merhi as my consultant in the Glen Burnie store. She was extremely knowledgeable about the furniture selections and clearly demonstrated the quality of the Flexsteel line. I can't count the number of times I returned to the store to look at more fabrics or sit in yet another chair. If Staci was off, Christie, the store manager was always eager to assist. The ordering process was simple and Stacie was meticulous in ensuring that my order was correct. The furniture arrived in the promised time and the delivery was flawless. I didn't even have to take off work because they delivered on a Saturday morning. I love my new furniture, it is well made, incredibly comfortable and looks great. No doubt my decision to work with the Sofa Store was a good one. Oh, I brought my TV at the Big Screen Store while I was there. Again, great service and delivery. Well done! This is a locally owned business and I encourage you to give them a chance to wow you. You will not be disappointed Ann Catonsville

    See all

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - The Sofa Store

    You might also consider

    At Home

    At Home

    3.5
    (23 reviews)
    1.9 mi

    I cannot say enough good things about my experience here! They don't get more friendly or helpful…read morethen Devon and Lawrence- who both went above and beyond to help me. They made all the difference and this is now my new favorite place.

    Can you believe this was my first time in this store. I actually came to this store with three…read morethings in mind. With all this hot weather we have been having. I was in need of a cooling mattress top cover by Beauty Rest. As well as a new Bed spread. The one I had on was definitely comforting for colder weather. So I purchased a pillow, bedspread and a cooling mattress cover. I have to say this store is very expensive. I wasn't able to find any sales. My mattress cover was $70. The bedspread with 2 sham pillowcases were $80 and the pillow was at a reasonable price. I checked the store out to see if there was anything else worth buying. I think Home Goods may be more reasonable. Overall I am happy with my purchase. I am sleeping much better. It really did cool down my mattress for sleeping but I won't be returning for any future purchases.

    Photos
    Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.
    Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.
    A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.
    A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.
    A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

    See all

    A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...
    American Freight Furniture, Mattress, Appliance

    American Freight Furniture, Mattress, Appliance

    2.0
    (2 reviews)
    3.4 mi

    Not the same place as the one on Belair Road. The location is ok, but the selection.?read more

    My experience with American Freight has been nothing short of frustrating. I purchased furniture…read morefrom them, and what should have been a straightforward process turned into a nightmare. The customer service is absolutely terrible. Every time I called to get updates on my delivery, I was met with rude or unhelpful responses. They seemed disorganized, constantly giving me the runaround, and I had to repeatedly follow up just to get basic information. To make matters worse, when my furniture finally arrived, it was damaged! I immediately contacted their customer service department, only to be transferred around with no resolution. It's clear that customer satisfaction is not a priority for this company. I would strongly recommend avoiding American Freight if you're looking for reliable service and quality products. They completely failed on both fronts. ......UPDATE......... After going back and forth with American Freight for almost a year about my defective couch, I finally received a response after filing a complaint with the Better Business Bureau. On September 19, 2024, I was contacted by someone named Bill, and unfortunately, the experience was just as bad as before. Bill was extremely insensitive and seemed irritated throughout the conversation, especially when it came to scheduling the replacement delivery. After all the frustration and lack of communication, I expected some level of professionalism and empathy, but that wasn't the case. Even when trying to fix their mistake, the poor customer service continues to be a major issue. I cannot stress enough how disappointing this entire experience has been. I will never purchase anything from American Freight again. To any potential buyers--beware of the headache you might be getting into!

    Photos
    American Freight Furniture, Mattress, Appliance
    American Freight Furniture, Mattress, Appliance

    See all

    The Sofa Store - furniture - Updated July 2026

    Loading...
    Loading...
    Loading...