I love love love this store. Their customer service is top notch, their hours are convenient, I can…read morealways find parking and I'm usually in and out fairly quickly. Win win win

This is such a great addition to the neighborhood! The staff are really helpful i helping trouble…read moreshoot the least expensive way to ship things. And they have a self-serve kiosk that makes Amazon returns easy.

This is my local Staples. Usually not coming in to make purchases in the main part of the store,…read morebut to make Amazon and UPS returns, and to pick up print orders. It's a mixed experience, which is why I give it the rating that it does, but by no means will I go to another location as this is probably the most convenient out of the locations that I've visited. It does seem like this location is pretty understaffed. Depending on the time of day, picking up a print order or dropping off an Amazon return can require a longer wait than you'd expect. However, customer service here is top notch. I don't ever leave having not felt helped or even welcomed. Staff do a great job despite the crowds they have to get through on short staffing. I will say one knock that I have is that sometimes our print orders do get fulfilled inaccurately, varying from missing lamination or misaligned prints or cuts. However, every time that we've raised the issue, we've been able to get a print replacement, just at the cost of some additional time.

Pretty busy store but the staff are friendly and helpful. I had a heck of a time trying to find…read more"fragile" stickers which I needed for something I was going to hand carry onto an airplane. It took a while, but we finally found them.

I went to have some documents faxed. I have used this…read moreestablishment often over the years. They also have very nice greeting cards. Father's Day cards will be available soon. Great value and convenient.

I've been coming to this business for many, many years and have used them to drop of prepaid boxes,…read moreto ship boxes, and to get fingerprinted for clearances. They are professional and helpful always. Very honest, very reliable. Some of the bad reviews here suggest to me that the customers may have been rude. I have never had any problems, and I come often, so there was clearly something else going on.

I wish I could give this UPS Store 0 stars. Terrible service from start to finish. I brought in a…read morefile to be printed -- first, they used the wrong type of paper, and then printed the image at the wrong size. What's worse, I found out that the size in my file was incorrect, but no one said anything at the time of payment. A professional service should catch issues like that or at least inform the customer before proceeding. Instead, I was charged for a product that wasn't right, and the staff didn't seem to care. Completely disappointing experience. I won't be returning. RESPONSE to the your comment below : Hi, thanks for your response. I appreciate you acknowledging my concern, but the issue goes beyond just a simple mistake. When I pay for a service, I expect attention to detail and clear communication -- especially when something in the file could affect the final result. Unfortunately, that didn't happen here. It was frustrating to walk away with a product that wasn't what I needed, and with no real effort made to resolve it at the time. I hope this feedback leads to better service for future customers.

On December 13, I brought in a mailing list for Christmas labels. Even though the store had…read moreaccomplished this for me in past Christmases from an Excel file, the employee I spoke to said that l had to submit a MS Word file. I converted the file (a tedious task, but I took them at their word) and returned it in 48 hours. It is now nearly Christmas day, yet I never heard from the store again. I had to produce all the addresses by hand to get the cards out. Every time I called to get the status, I was told they were short-handed. There was no concern about my deadline. I was a returning customer, but never again. Unless they have a wholesale change in their staff and management, I recommend that you never frequent this store yourself.

We needed rush service. They were happy to accommodate us. Kennedy Printing had our signs ready to…read morego in just a day! They printed our signs beautifully and were very reasonable with the price considering it was a rush job. Great business!

From the owner: Kennedy Printing is a family-owned, union-label printing and direct mail company, proudly operating…read moreout of the same West Philadelphia location since 1956. We’re a proud union shop committed to quality and service. We specialize in commercial printing and mailing for political campaigns, labor unions, non-profit organizations, and businesses of all sizes. From design and printing to data processing, mailing, brochures, and signage—we do it all, with fast turnaround times and attention to detail. Need it done quickly and done right? Contact us at courtney@kennedyprinting.com with the details of your next project for a personalized quote.

I never thought that I would have anything as banal as a favorite UPS store, but thanks to Jay and…read morethe rest of the crew at this location, I do! Even when I lived in Logan Square and had another UPS location that was much closer, I went out of my to use this Rittenhouse location because it was always more pleasant and efficient. I've been dropping off packages at this location for years, and I've always had a positive experience. My last visit for notary services was exceptional, and Jay went out of his way to make sure that we were able to complete the docs. This UPS store is a great asset to the neighborhood!

Mostly just dropping off Amazon packages and pre-paid labels here, so I don't feel fully justified…read morein giving the fifth star without having a more complex shipping need, but in my experience this place is solid! Parking is definitely the hardest part, but that's just something you should expect if you came into Center City / Rittenhouse trying to do an errand. Service: always friendly, fast, and effective. Things move so fast here that I'd be _tempted_ to not pay for my parking because I might make it back in time. But only tempted, because the PPA be sneaking up on you in the craziest ways, and I don't risk it anymore. Interior: other UPS stores kind of have a visual clutter to them that makes it sometimes hard to know where to go, or even to get around the store. This place, despite being smaller than most stores, has things organized and cleaned up to a T. No sweat figuring out where to go, and how to get things done in here. Overall: Good place to stop by if you're a local! Sounds like many others have had good experiences with more complex shipping needs. Be aware of limited parking, and the potential need to circle the block if you're not willing to just hazard in the street.

My order was incorrect & the service was Horrible! I dealt with Shola' during the entire time. My…read morelight box for my business came over a month after ordering. At the time of placing the order they told me it would take 2 weeks. They delivered the order with the website incorrect and I never got a chance to give a final approval before printing. They also never told me when they were coming, so they delivered it when the store was closed and no one was here. I also had a promo for 12 free shirts and they told me I had to come in person to redeem. I traveled from across the city to redeem the offer and they told me once getting there to email them. Total waste of gas. Overall it took about 4 months to get my order correct, oh and the 12 free shirts I was suppose to get when they first brought the light to me. I asked about a discount on the balance for the inconvenience and bad customer service and I was advised.. "Next time".. hahaha! Sir there won't be a next time. They also kept giving false stories and incorrect dates as far as when it would be complete. I know the stories were false because if I spoke to someone other than Shola.. they would tell me something different. Maybe that explains them changing locations and names.

Minuteman Press has the best quality DTF gang sheets that I've purchased. They print very fast…read morewithin a day or two and the quality is top-notch. The transfers adhere well and last very long. Prices can't be beat

Steph is an amazing printer and even more amazing human being. First of all he made an absolutely…read morebeautiful print from a complicated detailed watercolor . I LOVE his work. Second, he is an interesting, creative, committed professional who is a complete joy to work with and talk to. If you need prints of artwork, photos memorabilia ..... You will be thrilled with Steph's work!!!

I had large prints made of my wedding photos, which were very high quality and look absolutely…read morewonderful. great service and very professional.