First of all I am so surprised that this health center (for out patient pain management treatments)…read morewas not on Yelp!!?? I'm honored to be the first review. An excellent experience here at this surgical center! Understandably Stressed about having a needle stuck in my neck, honestly it was so easy! My nurse, Annette was a doll! Made me feel very comfortable! My pain management doctor, Dr. Katuzian from Spanish Hills Interventional Pain Specialists, was very kind and explained the epidural procedure and really put my heart at ease! He actually went in with the needle/tiny catheter in my middle upper back and moved it up to the areas in my neck (somewhere between C- 4 and T-1) where the problems are. The anesthesiologist Lori? Laura? She was wonderful! Friendly! Great personality! Explained everything she was doing and made me feel very comfortable. And my recovery nurse was also a sweetheart! I think her name was Courtney? I was a little out of it at that point haha! While they were a bit backed up and I had to wait over an hour before being called back... I was in and out pretty fast! I didn't feel rushed or anything, it all just flowed well! Highly recommend!!

My 3rd procedure in back nerve thank dr.kia and staff , my back right now much more better than…read morebefore Amazing

Dr. Stephan Sweet is more than just a great doctor.... DR. SWEET IS A MIRACLE DOCTOR! For a small…read moreback story of myself, I am 26 years old, I don't play any sports, I work and I go to school. I have had floating knee caps for approximately 5 years. They would flair up and I would wear knee braces on both knees and after a few weeks they would calm down. I could play with my knees and pop them in and out. It was always very painful. Over the 5 years I had been to approximately 8 Orthopedic doctors. One doctor gave me a medication I was allergic to, then told me I was to complicated and that he could not deal with me and left. A few others could not get my name correct when they walked into the room and there after so lost my trust. Then there was the one in UCLA who wanted to "saw off" part of my knee bone and replace it with cartilage. Then two weeks later decided I just needed physical therapy and did not need me as a patient anymore. I never just needed physical therapy. So instead of going towards UCLA I went the other direction.... I found a doctor who was willing to a "Lateral Release." some injections into my knees for the pain. Plus he got my name right. I then had my knee fill up with fluid twice... This is where I thought I was not having the right communication with that doctor. I felt helpless again. FINALLY I FOUND DOCTOR STEPHEN SWEET!!!! I called and I believe I had an appointment for the next day! I brought any and all paperwork I had for him. I even brought some candy for him. (he liked that) Out of all the other doctors I had been through, Dr. Sweet listened to EVERY descriptive word I had to give. He truly listened to what I was saying. He wanted to take X-Rays of my hips incase something was missed (EXCELLENT IDEA) nothing showed but it was an attempt to solve my problem. Because I had surgery on one knee, he was willing to take me on as a patient and continue my care. I WAS SO HAPPY! Then a few weeks later I felt like I was regressing, and that my knee was filling up with fluid again. I got an appointment for that same day! The staff is so amazing and accommodating. He came right in and I showed him where I thought the fluid was. He agreed with me that there was some fluid but there was not enough to take out. After explaining why it made since. I did not feel dismissed or rejected at all by him. I actually felt validated for something that I was feeling. Dr. Sweet is truly an amazing doctor, he has a passion for caring about every patient that he sees because of how much time he spends with each and every one. He understands that you are in pain and wants to find the best course to fixing it. The staff bends over backwards into helping as well. Well a year later and I started having carpal tunnel in both my hands. I knew I was going to go straight to Dr. Sweet. Amazingly he remembered me. He came in with a smile on his face and eager to help me. When I went to see him I was on the breaking point of tears. But I knew if anyone could help me, it would be him. I needed something to happen or I truly thought I was going to lose my job. He lisened to everything I said about both my hands. He needed 1 test to confirm that it was carpal tunnel. After that, he said that he would perform surgery on my hands. He started with the left one... I am left handed so I was nervous starting off with my dominant hand. But I trusted Dr. Sweet. So the day of surgery he made me feel comfortable and answered questions and was very positive about it. About 2 days after surgery I could feel my fingers. (Could not feel them for 5 months.). I was so excited and happy that I could see a difference so quickly. The day my stitches were removed I could make a fist and I had feeling through my whole hand. I was so happy. Then about 2 weeks ago I had my right hand done. Literally the next day after surgery I could feel my fingers. I could kind of feel my hand but it was wrapped up. I just got my stitches out today and I feel all my fingers and my hand. I am so confident in what Dr. Sweet did. I know that when I go back to work in a few weeks I will be ready. I quickly could tell a difference by what he did. He is truly a very caring, kind, optimistic, extraordinary, inspiring, friendly, fabulous, positive, genuinely talented Doctor. I don't think that there is any doctor better than him. Thank you Dr. Sweet for changing my life in so many ways!

Doctor Stephan Sweet's care is very Thorough and informative. I have had two surgeries performed by…read moreDr. Sweet and both were a success and I am very satisfied. My plan is to have another Knee replacement done by him. The nursing care is very helpful and supportive and I find the front office is very friendly and welcoming. I highly recommend Doctor Stephan Sweet.

I have worked only with Dr. Bloom's associate, Dr. Nguyen. He had a very difficult case to take on…read morewith 7 brain and cervical surgeries and damage very deep and aggressive in the neck and head. I am extremely grateful to him as he has stepped up to the plate to correct, as best possible per the CDC, the lack of care I had previously and that left me for dead. Dr. Nguyen has been present at my appointments and re-opened the door to some quality of life. Unfortunately, the damage done via my previous pain doc, by ignoring the results of required MRI's and my pleas for help, Dr. Nguyen was dealt a heavy hand. Because earlier detection was ignored, there is only so much he can do. But he is doing it nonetheless. Pain patients will be assisted greatly by Dr. Nguyen as well as an upcoming hand book entitled "Pain Dismissed" to be published 2024 iwhich will assist them in how best to navigate potentially treacherous territory amidst the regulations assigned by the CDC, wherein ALL pain is treated the same regardless of their injuries and resultant pain. I hope this review provides for hope for others. There are still a few good doctors out there but be sure that an MD is going to be present at your appointments before you sign on as, otherwise, you can easily land in a life and death situation without proper help aboard.

My experience has ONLY to do with the office staff here. Also know the doctors do not respond to…read morethese ratings. The OFFICE girls do and are even rude with their responses. My life the last many years with chronic pain hasn't been easy. Nobody would understand that who has not experienced chronic pain themselves. I had to have 4 surgeries in the 3 years. 2 of them were in the last 5 months for a precancerous condition. I had to reschedule my SI Joint injection a few times, because you have to space your anesthesia apart and I had to have these 2 surgeries immediately. When I called 1 week before my scheduled SI joint injection to see if I could postpone it a few days due to my back being out and I physically could not move, Stephanie was unbelievably rude to me. I was on speaker. I had a friend sitting next to me who had been helping me. Stephanie rudely responded "you've rescheduled like 6 times already." I told her I've had to have many surgeries and I've only rescheduled for those reasons. She then rudely responded "I have to put you on hold." It went dead silent and we thought we were on hold, so my friend looked at me and said "what a b***h." Immediately Stephanie said "I heard that! You just called me the "B" word and I'm telling my boss and I'm hanging up on you!" First of all, I never said it, second of all, neither of us would ever say that for anyone to hear! We are kind, respectful people. We were supposed to have been put on hold. Not a "fake" hold. My friend was just speaking her thoughts to me. Especially because she knows all the hell I have been going through. That's how rude Stephanie was being. Before she hung up on me I was trying to say "wait! Let me explain." I called back and tried to speak with her and explain my friend said that to me not ever meaning for Stephanie to hear it. I spoke with Paula, the manager. I was pouring my heart out crying, apologizing, and sending my apologies to her from my friend as well, who said it not ever meaning for her to hear that. I explained how desperate I was to get my SI joint infection from Dr Phillip Nguyen. My last one gave me 2 months of living without pain. She said she'd call me back that day and she didn't. I called again the next day. Paula told me they would not accept me as a patient anymore. I truly do not think Dr Nguyen knew about "their" decision. No matter what response is given on here, it will be the office girls and most likely false information. Everything I state is the truth, the whole truth, and nothing but the truth. I decided to call the surgical center and they were so nice. I even told them about the situation I had with the office girls. They said I was still on the surgical schedule and to come. So that morning I called the surgical center to confirm. They said I was on the schedule. My mom was on her way to pick me up and Paula that manager called me and said "you are not to go to your surgery! You are off the schedule! We are calling the surgery center to make sure of it." And that's what they did. I truly don't think Dr Phillip Nguyen decided himself not to take me as a patient. The office girls did everything in their power to keep me from getting my injection. If they only knew the pain I endure every day of my life. Stopping someone from getting pain relief because of lack of forgiveness is sad. It's obvious this office is run with a true lack of empathy. The reviews speak for themselves. The negative reviews are mostly about the front desk staff. Their responses to patient's reviews are vile. Remember, it's them responding, not the doctors. If you are able to get past the rudeness of the office staff, I would truly recommend Dr Phillip Nguyen for pain management. Meanwhile I have to start over with referrals and waiting months for appointments because of the lack of forgiveness and empathy here. For something that I personally didn't say or my friend meant for her to hear. I hope those girls never have to experience chronic pain like I have. I will find a way to get a hold of Dr Nguyen and tell him my story.

Love Dr Traci Williams but PRIMARY MEDICAL is UP CHARGING us for our yearly wellness physicals…read more(fully covered by Aetna Medicare PPO) AND included charges for an additional office visit. Billing dept mgr and scribe says my spouse has low back pain. He takes an occasional Advil after riding over 40 miles on his bicycle and up in the mountains at 76 yr old. Dr Williams asked me if I took calcium/D3. I have NEVER been D3 deficient and started taking calcium with D3 in it in when 50 years old as Dexa scan said a bit of osteopenia which has changed little in 25 years. We simply answered Dr Williams questions and I asked her to check my husband's hearing. The scribe and Billing Mgr will write in anything they can (true or not) to charge you extra! It was all routine exam, eyes, ear, throat heart, lung, and breast exam for me. No internal exams. We will be changing doctors asap and refuse to pay extra fees for routine exams and to answer questions. We are healthy, exercise, eat right, and NOT overweight. We reported them to Aetna FRAUD dept! I notified Dr Williams. She will be retiring in 2 years she told me. AVOID THIS GROUP with offices located in Ventura and Oxnard. This is the first time they started UPCHARGING despite going there for several years for our physicals/wellness visit!

The one on Garden street is terrible (no listing on yelp). If your doctor sends out a prior…read moreauthorization for medications to your insurance, just accept the fact that they never will, nor will you get any type of update on it even if you call and they say they "will". Unacceptable. Doctors aren't really helpful either. Minimal care. Back medical assistants are great tho, they're more helpful.

I have been with Dignity Health in Camarillo, California, for years. When doctors move to different…read morelocations, it can be a bit scary. Then l saw Bindhu Nair, NP and l was sold. It is well worth the drive for me to see her. She is WONDERFUL! She has been on top of my medical care for years now. I have total confidence in her medical knowledge and guidance.

Since I was due for an annual physical, I consulted with my insurance on which providers were…read moreconsidered in-network so that I can schedule an appointment. I called several offices, in which 2 didn't have openings for months on out and or their receptionists just did not have good customer service. When I called to make an appointment with Identity Medical Group, I felt comfortable and the appointment date was within a month, so I decided to move forward and book the new patient exam. Dr. Robert (Bob) Dodge's office is located in the 5-story building across the street from Community Memorial Hospital in mid-town Ventura. There is a 3 story parking structure below the building that offers free parking. Dr. Dodge's office is located in unit 502. There's 2 doors then enter into the same building. So here we are on the day of my new patient exam, 2/29/15 @1000. I arrive at 0950 and sign onto a sheet. At the front desk sat, Rosie-one of the receptionist who didn't seem warm and welcoming. After about 10 minutes Nicole, registered me into the system and collected my co-pay. Within 5 minutes I was called back by Hannah, who I'm assuming is the MA, proceeded in taking my temp, weight and vitals-she also performed pre-appt questions to get a better gage for my visit. She then walked me to the exam room where I waited another 5-10 minutes for Dr. Dodge. My first impression of Dr. Dodge is that he is very warm-welcoming. He has great energy and displays true passionate, concern about your care. He actively listens as you voice your concerns and reiterates back to you. I like that he was consistent in asking if I had any questions, to make sure I understood his recommendations. The overall physical/assessment appointment was about 30 minutes, and then I was done. I would recommend Dr. Dodge to anyone looking for a new primary care physician. I'm happy to have finally found a primary care physician that actually cares and who is quite knowledgeable.

These people could not be nicer. First impressions are…read moreeverything thing. If you call here a nice young woman answers the phone so you feel like you are cared for, from the get go. They have plenty of physical therapist. They are incredibly attentive and interested in helping you. I have gotten excellent results here, and I was in pain. They are also helping me with my balance. I am impressed!

Very helpful and polite. First call to make an appointment and was very informative and great…read moreservice.

The office doesn't answer their phones and they take forever to call you back. I had to leave 2…read moremessages before I got a call back.

I reserve the right to adjust my review after I actually have treatment at West Coast Vascular…read more This was my first visit, i.e. consultation. The practice is quite busy so interaction with the front desk was very limited. Mask mandates are in force and the Dr. Kong and his staff in the medical area were very delightful and caring. Once I actually was taken to the exam room, which was a lot longer than I had anticipated. My appointment was at 10:00, but did not start my turn with them doctor until 11:30, however I do take into consideration that their average patient this day appeared to be in their late 60's to late 70's and in a rather compromised condition, and in these matter often Doctors & Nurse need more time with these compromised patients. I personally do not mind waiting.

I just love this office! The staff here are wonderful!! Dr. Tourje is also wonderful! I had to get…read morea shoulder injection this visit and she did a great job! Yes it hurt but very manageable! She took her time, guided me with my breathing and knew just when to go further. Ugh! Misting a deep pressure kind of pain but I was fine. Truly I'm such a baby when it comes to needles and it wasn't that bad! Thank you for your patience and kindness and expertise! Highly recommend coming here for all your pain management needs!

Everyone in this office are very nice it's clean. The Doctor is very nice also I have told other…read morepeople about Spanish Hills.