My experience has ONLY to do with the office staff here. Also know the doctors do not respond to…read morethese ratings. The OFFICE girls do and are even rude with their responses. My life the last many years with chronic pain hasn't been easy. Nobody would understand that who has not experienced chronic pain themselves. I had to have 4 surgeries in the 3 years. 2 of them were in the last 5 months for a precancerous condition. I had to reschedule my SI Joint injection a few times, because you have to space your anesthesia apart and I had to have these 2 surgeries immediately. When I called 1 week before my scheduled SI joint injection to see if I could postpone it a few days due to my back being out and I physically could not move, Stephanie was unbelievably rude to me. I was on speaker. I had a friend sitting next to me who had been helping me. Stephanie rudely responded "you've rescheduled like 6 times already." I told her I've had to have many surgeries and I've only rescheduled for those reasons. She then rudely responded "I have to put you on hold." It went dead silent and we thought we were on hold, so my friend looked at me and said "what a b***h." Immediately Stephanie said "I heard that! You just called me the "B" word and I'm telling my boss and I'm hanging up on you!" First of all, I never said it, second of all, neither of us would ever say that for anyone to hear! We are kind, respectful people. We were supposed to have been put on hold. Not a "fake" hold. My friend was just speaking her thoughts to me. Especially because she knows all the hell I have been going through. That's how rude Stephanie was being. Before she hung up on me I was trying to say "wait! Let me explain." I called back and tried to speak with her and explain my friend said that to me not ever meaning for Stephanie to hear it. I spoke with Paula, the manager. I was pouring my heart out crying, apologizing, and sending my apologies to her from my friend as well, who said it not ever meaning for her to hear that. I explained how desperate I was to get my SI joint infection from Dr Phillip Nguyen. My last one gave me 2 months of living without pain. She said she'd call me back that day and she didn't. I called again the next day. Paula told me they would not accept me as a patient anymore. I truly do not think Dr Nguyen knew about "their" decision. No matter what response is given on here, it will be the office girls and most likely false information. Everything I state is the truth, the whole truth, and nothing but the truth. I decided to call the surgical center and they were so nice. I even told them about the situation I had with the office girls. They said I was still on the surgical schedule and to come. So that morning I called the surgical center to confirm. They said I was on the schedule. My mom was on her way to pick me up and Paula that manager called me and said "you are not to go to your surgery! You are off the schedule! We are calling the surgery center to make sure of it." And that's what they did. I truly don't think Dr Phillip Nguyen decided himself not to take me as a patient. The office girls did everything in their power to keep me from getting my injection. If they only knew the pain I endure every day of my life. Stopping someone from getting pain relief because of lack of forgiveness is sad. It's obvious this office is run with a true lack of empathy. The reviews speak for themselves. The negative reviews are mostly about the front desk staff. Their responses to patient's reviews are vile. Remember, it's them responding, not the doctors. If you are able to get past the rudeness of the office staff, I would truly recommend Dr Phillip Nguyen for pain management. Meanwhile I have to start over with referrals and waiting months for appointments because of the lack of forgiveness and empathy here. For something that I personally didn't say or my friend meant for her to hear. I hope those girls never have to experience chronic pain like I have. I will find a way to get a hold of Dr Nguyen and tell him my story.

Worst experience at a doc's office. Front desk is rude, It's worse over the phone! They can't…read moreanswer questions, give attitude when canceling an appointment do to an emergency, rudely tells you have to call 24 hours in advance (they're closed on Sundays) and IT WAS A LAST MINUTE EMERGENCY, still gabe attitude. Then hangs Up on me in the middle of my sentence trying to reschedule. Find a more professional place to do business.

During my last follow up with Dr. Ghilarducci, he interrupted me 4 times, would not let me explain…read moreimportant things. He actually walked out as I was still taking. Said he only did surgery if it was necessary. Wanted me to take medicine that upset my stomach. Would not listen to me. When I went to the desk, the nurse said she can pull him right back into the room if I wanted. He didn't have any patients. I said no. I had enough. I'm done with him. No doctor has treated me like that before! I won't go back!

Now I'm one year post-op and playing twice a week. Last weekend played for two and a half hours and…read morewill be back to playing USTA 4.0 league next week. So glad to be back playing better than I've played in years thanks to Dr Guilarducci's skill. Great on-time and friendly check-up visits.

Went to Dr Steven Michel to schedule an appointment. Hopefully within a week or two. My foot is in…read morea lot of pain. I was told they had no openings til October. Not even a list for emergencies. And not offered a list for concellations to be placed on. Good doctor. But when there is an acute/chronic flare-up, why such a wait when you need to be seen sooner than a toenail cutting? ?? Needless to say, I am forced to check out another DPM in the area!! Barbara B.

It's a small hidden location but Dr. Kim is an awesome podiatrist. My feet were hurting for a…read morecouple of months from walking in Japan. If you ever been to Japan, you walk about 25,000 35,000 steps a day. This was my first time out of many times in Japan where my feet needed medical attention. Dr. Kim was very attentive and made the pain go away within a couple of days. Even though she administered some shots, it won't work either everyone. On top of that, she did recommend some shoes and inserts. After a month, no pain and my feet feel a whole lot better with the new shoe setup. Dr. Kim is a younger doctor but she knows her stuff!

Excellent clinical knowledge and caring doctor. Front office staff is wonderful and overall a…read moregreat experience.

The care I received from here was top notch. The staff and Dr. Peng helped me with some pain I've…read morebeen having and offered solutions and answered all questions. Great doctor!

I chose Dr. Peng because his reviews are stellar. I found out after my appointment several of my…read morefamily members have been to Dr. Peng. I'm scheduling a much needed surgery and am so happy I'm hang Dr. Peng do it. He's so knowledgeable and personable. Great office staff as well. Plus plus!!!!

I gave up on pain management docs for ~8 years because of my experiences here. I was shocked and…read moreappalled to be berated by Cabaret who would lecture me about what "real pain was" telling me "people in wheelchairs" knew "real pain" - the funniest part is that my mom's twin is a quadriplegic so telling me that people in wheelchairs are the only ones with real pain was rich coming from Cabaret.... I started bringing a family member with me at all times to appointments just because the way he spoke to me was so unprofessional, and they all agreed witnessed how he would berate, speak down to and invalidate anything I said, because to Cabaret since I didn't have a physical handicap, my pain wasn't valid to him - even though I had several autoimmune conditions with chronic pain as well as severe rheumatoid arthritis and degenerative disc conditions... After ~2 years of this I stopped seeing him altogether: I couldn't deal with graveling for help for months and receiving treatment here or there while enduring being talked to and treated in such a horrible way. I actually gave up on pain management docs for ~8 years because of experiences here... I powered through pain for so long I ended up with an TLIF spinal fusion with disc replacement due to severe central canal stenosis after going to ER for back pain, I was put in an ambulance for an emergency spinal surgery on a Sunday to prevent paralysis (I was riding my motorcycle through the pain of severe central canal stenosis that required ambulatory transfer and emergency spinal fusion surgery on a Sunday). I was fortunate to finally receive compassionate care from both a neurosurgeon and pain management doctor as recovered (located in Ventura). About a year after my spinal fusion: I needed a facet block and MBB RFA due to nerve pain that never resolved after the surgery. My quality of life is so much better - I feel like I am part of the living again. I hate medications and the side effects of them, but sometimes they are necessary, and sometimes injections or surgical procedures are also necessary for relief. Thankfully, now I see physicians who are compassionate and listen to both visible and invisible pain and will work to find the root cause of it - all while treating me with decency, like I'm a human being.

Dr Cabaret is the most compassionate, patient, and supportive pain management doctor that I have…read moreever had the honor of being a patient of. Not only does Dr. Cabaret do traditional pain management with epidural injections, medication, and physical therapy; but Cabaret looks holistically as you as a person, and wants to hear your mental, emotional, and spiritual pain. Dr. Cabaret is a big supporter of alternatives including CBD, Acupuncture, and Massage Therapy. If you are a patient that is also having issues with addiction to opiates or pain medication, Dr Cabaret also assists with medicated aided treatment for opiate dependence. His background, experience, and professionalism make him a solid provider for this life saving service. What I admire most about Dr Cabaret is he takes accountability and ownership in your pain management. Dr Cabaret will do everything that he can to help you ease your pain, but it takes two (you the patient and Dr Cabaret). If you are not ready to put in your work to help improve your pain management, this is not the place for you.

I just love this office! The staff here are wonderful!! Dr. Tourje is also wonderful! I had to get…read morea shoulder injection this visit and she did a great job! Yes it hurt but very manageable! She took her time, guided me with my breathing and knew just when to go further. Ugh! Misting a deep pressure kind of pain but I was fine. Truly I'm such a baby when it comes to needles and it wasn't that bad! Thank you for your patience and kindness and expertise! Highly recommend coming here for all your pain management needs!

Everyone in this office are very nice it's clean. The Doctor is very nice also I have told other…read morepeople about Spanish Hills.

Awesome, cervical disk replacements. Very little pain was…read moreexperienced during recovery, and the neck scar healed unnoticeably. Dr Dorsi has a great bedside manner. True Pro Surgeon. Staff is top-notch. I have a new neck, and it's pain-free.

He's only gotten one star because I didn't know how to leave a 0 star rating. I made made an…read moreappointment with Dr. Dorsi and had to wait around 5 weeks to see him. A couple days before my appointment, I was informed that I needed an MRI which was within 6 mos. of seeing him, and mine were 1 year old, The totally uncaring office manager said he won't see anyone unless they have an MRI within 6 mos. of the visit. This makes no sense as the appointment was now less than 24 hours away. I think they could have let me know of this policy when the appointment was made. This policy makes no sense if they don't inform the patients ahead of time! Extremely unprofessional and uncaring office manager. I don't know if he is a good Dr. or not, as I couldn't get to see him after waiting so long. Dennis B.