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    The St. Regis Atlanta

    3.8 (249 reviews)
    PriceyHotels
    Open Open 24 hours

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    Celia Monique W.

    It is so refreshing to experience a hotel that still keeps it's standards high, especially concerning customer service. Everything about my stay was perfect, and I mean perfect. Everything gets a 10/10. Cleanliness, Amenities, Guest Services, The FOOD omg. I have so much to say! To start, I chose to valet my car. The valet gentlemen were very kind and professional. It was $60 per night for overnight parking, which was expected considering the type of hotel it was, and it seemed pretty normal for the city. For our room, well, if all we did was stay in the room, I think I still would have left satisfied. The room was breathtaking. We had a junior suite that had a balcony. It gave timeshare vibes, I actually forgot I was in Atlanta. (see pics/vids). The room service was amazing. I typically don't have high expectations when it comes to room service, I usually order it to hold me over until my actual meal. However, the room service at St Regis, specifically the breakfast, blew me away. We ordered the avocado toast, and the St Regis omelet. While it sounds like a simple breakfast, it was SO GOOD. I don't know what it was about the way they cooked the bacon inside the omelet, but there was so much flavor in there...which from the looks of the outside of it, you couldn't even tell. The pool/pool bar also added to the "timeshare vibes" that the hotel was giving. I just couldn't get over how beautiful the experience was. We ordered coconut water (in the coconuts) Had some great bites by the pool, I really felt like I was on vacation. This might be one of my longest reviews, and I still have so much to say, but this has by far been the best, and I mean THEE best hotel experience I have ever had. I have worked in hospitality most of my career, and I have never seen this type of consistency at a hotel. I do have to give some quick shoutout's to some of the lovely staff who made the stay even more worthwhile. Jordan (Concierge) Anthony (In-Room Dining) Charles (Room Service Server (for breakfast) And all of the valet gents. This was a family weekend, and the words out of their mouth during checkout were "I'm only staying here when I come to visit" Thank You St. Regis for this delightful experience and giving me more joy to add to the memory bank.

    Brensi M.

    Went there on a Saturday evening. I sat at the bar, and all of the bartenders were very friendly, welcoming, and attentive, which set the tone for the night. I had the Wagyu sliders, which were flavorful and well done, and the ahi tuna was very tasty, slightly on the smaller side, but still high quality and beautifully prepared. The cocktails were excellent, balanced and well crafted, making it easy to settle in and enjoy the moment. The overall vibe was very chill and calm, perfect for unwinding without feeling rushed or overwhelmed. Definitely a place I'd return to for drinks and bites at the bar.

    High Tea
    Tunicia W.

    So I'm actually surprised I have not reviewed the St. Regis-I have been here several times for different reasons- to partake in their Sunday High Tea, to go to the Garden Room, to enjoy the bar, and to attend several events. Each and every time service has been immaculate and top tier. Although this is a very high-end destination and can be intimidating, I've never been made to feel less than here. I will forever recommend the St. Regis to anyone visiting or even if you live in Atlanta. You must try the high tea if you are able. Wonderful experience.

    Brett J.

    I came here for a charity event. The location is lavish from what I saw of it. The event was. The Johnny Mac Foundation supporting kids of war veterans that don't make it home and making it possible for them to go to college. It was a worthy event! It took place in the area outside the ball room and in the bell room it's self. The reception area was well done but the area although not over packed seemed to get quite loud. It was hard to talk to people right next to you. The ball room was nicely done, the food was pretty good considering they were preparing for over 200 people at one time, and the service was fantastic! Might have been the best service I have experienced at an event like this. Over all this was a good venue for the event, elegant, nicely prepared, Brett descent food, and great service... I felt that the event went off very well.

    Bubbly and strawberries for our Anniversary
    Todd W.

    By FAR the best hotel I've stayed at & definitely the best service. From the moment we walked in they were attentive and offered my wife and I a glass of bubby (top notch!). Upon check-in they said the St. Regis is Georgia's most premium hotel (or something like that) & they lived up to it easily. The speech about champagne & the sabering (opening champagne with a sword) is something I've never heard of or seen. The suite was AMAZING, I didn't wanna leave!! The pool was heated & all the staff were friendly and attentive. They definitely made my anniversary one to remember! We will be back!!

    Vanessa E.

    I had a great visit at the St. Regis. The hotel is beautiful and very clean. The staff is phenomenal. The only reason I'm giving 4 stars is because my husband paid for and extra romantic package and we did not receive it. We had to remind them and leave the hotel for a while.. then it was set up. After it was set it, it was perfect. Balloons, flower pedals, strawberries.. very nice!

    Girlfriends
    Jarsmon P.

    We came for Afternoom Tea to celebrate my sister's birthday. From the time we arrived until the time we departed everything was lovely. I definitely recommend this for a solo date or date with friends. Parking is valet and $15 once validated while attending afternoon tea. It's definitely a nice experience and I would do it again :) Dressing the part is HIGHLY recommended as well!!

    Plating
    Bruce K.

    ~~Mother's Day Tea Time~~ St. Regis has a special when there are calendar events, and on mother's day they opened for a tea time special. It's pricey, but I think it was well worth it when you have something to celebrate. Tea time at the St. Regis is all about the experience. All sort of ages for mothers were here to enjoy tea and celebrating with their family. What do you get for the price? I want to first off and say it's the experience. You dine on the second floor of the St. Regis, there's live music in the lobby which the musician actually comes up and plays for you and the other patrons, and finally you get the chance to just enjoy tea and have tea time snacks. The teas they offer are some that you may have never had so I thought that was special. Lastly, you get a picture to commemorate the experience. As far as food, you get a bite of everything. There's savory, there's sweet, there's bread and sandwiches. I think it was a bit sweet for some of the snacks, but overall I thought they were all tasty. The experience was special and I would definitely think of coming back another time to commemorate the memory.

    Nice seating area for room service, cocktails or work
    Helen H.

    Amazing, AMAZING hospitality from the moment you arrive! We were greeted in the lobby with champagne and macarons on arrival, and that set the tone for our stay. Jeffery and Sarah at guest services checked us in quickly and very efficiently while chatting with us about the area and things to do here. Our room was lovely and we were treated to a nice fruit bowl and kind card from the staff. Breakfast (smoked salmon bagel and eggs Benedict) was private dining in our suite which was an added luxury. Whomever does the hiring here does a wonderful job, everyone we met was genuinely kind and very professional. We were afraid that we would be out of place here because of the formality of the hotel but this was absolutely not the case. We will be back and will ALWAYS recommend the St. Regis, House of Astor, to our friends.

    Shani H.

    Came here for a stay-cation and to enjoy the pool. It was a slow Tuesday so I was able to easily get my room upgraded to a suite. I absolutely loved my stay. I had a huge room that was basically a small apartment. It came with a living room, bar, kitchenette, full vanity, shower, separate jacuzzi tub and his & her closets. Pool season was over so there was no beverage service but the pool guy really worked to accommodate me. I look forward to staying here again once there's full service at the pool.

    The perfect weight and texture for a robe

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    4 months ago

    The service was impeccable as usual and you already know that its a beautiful space. My go to always!!

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    3 years ago

    Beautiful hotel, the whole experience and staff are incredibly polite. Definitely recommend this hotel for your next stay.

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    Page 1 of 7

    Ask the Community - The St. Regis Atlanta

    Review Highlights - The St. Regis Atlanta

    Regis Bar) is no slouch either, with a sophisticated crowd, great food, and amazing drinks.

    Mentioned in 10 reviews

    Read more highlights

    Four Seasons Hotel Atlanta - Relaxation area

    Four Seasons Hotel Atlanta

    (161 reviews)

    $$$$

    Midtown

    THE SPA!!! You have…read moreto try the spa! I had such a great massage, I fell asleep twice lol. I would go back just for that. Great service. If you don't see an opening online, you can always check with them directly, which is what I did. They had an opening for later, same day. Friendly staff who helped with my bag. The check-in process was nice again, and the holiday decor was beautiful. I did get room service, and let me tell you, it was delicious. The buffalo tenders were so good. The room was a good size, and the shower had excellent water pressure, which is always a plus for me. The bed was comfortable, and I had a good night's rest. Housekeeping staff was also charming and so attentive, which was a plus. Overall, great stay, I would go back just for the spa lol

    A friend of mine decided to keep her a birthday celebration low key and opted to invite us to join…read moreher here for a girls night in at Bar Margot and a movie night in her room. I was super excited because I've never been here but have heard nothing less than stellar things and I must say from the time I pulled up to the valet on a Friday at 4:30 in the afternoon, the staff did everything they could to make us feel like we were the only ones in the building. Luckily when I arrived things were fairly calm so getting all settled with the valet service took less than three minutes and he was kind enough to let me know exactly where to go for further assistance after asking me if I knew where I was headed. Starting off with a smile and kindness is always the way to a great experience. Once I made my way inside, I was immediately taken by the grandness of the lobby area and the front desk reception staff member was hilarious and made me feel like royalty even though I wasn't a true guest. I'm just saying, pleasant interactions can go a loooonnngggg way. She called up to my friend's room, walked me to the elevator, asked if I needed any further assistance and told me exactly how to get there. Once I got off the elevator, I fell in love with the calming lavender smell that moved through the hallway and my goodness, this place was just quiet. The room itself was spacious, the bathroom was modern and clean, and the balcony area was a nice retreat to just hang outside and enjoy a nice evening since it wasn't full on stifling GA heat that night. We called to room service several times and it was as though we called and they would just appear with what we needed in a matter of second. Pure magic. We made our way to Bar Margot for apps and drink and enjoyed the DJ for a bit before we made our way back to the room. The service was good. The food was good and they happily validated our parking so that was wonderful. Such an amazing experience here. Now I understand why folks like staying here because you truly feel like your every need is taken care of!

    Kimpton Shane Hotel

    Kimpton Shane Hotel

    (66 reviews)

    $$

    Midtown

    I loved my stay at The Shane! From the moment we arrived, the experience was exceptional. The staff…read morewas extremely attentive, welcoming, and knowledgeable, and I was very impressed with the cleanliness, comfort, and size of our room. I especially want to highlight our very first encounter--the valet service. Ralph and Kalen were exceptional! We were in and out quite a bit during our stay due to college move-in, and they were always timely, helpful, courteous, and ready to assist. Their level of service definitely stood out and helped make a busy weekend much easier. The location, atmosphere, and overall vibe of The Shane were exactly what I was looking for. Between the beautiful property and wonderful customer service, I will absolutely be returning to The Shane during my future visits to Atlanta. Thank you for such a great experience!

    One of the nicest hotels in Downtown Atlanta. I came both for business one week, and for a…read morestaycation with my kids and it was perfect. The hotel itself is beautiful with lots of gorgeous artwork throughout. I loved the style and designs of it all was just a masterpiece. The rooms are VERY spacious with gorgeous views of the city (floor to ceiling windows) which is dreamy to look at in the evening. The bathroom is super Luxe with a huge tub and great shower. So clean, and very modern. Amenities like the gym, which was very clean and had lots of selections including Peleton bikes, and lots of towels. The Hartley restaurant was also DELICIOUS. Staff was very kind, and service was excellent. Would definitely stay here again!

    Hilton - Guest room

    Hilton

    (731 reviews)

    $$

    Downtown

    My mom was here for a conference, so I popped in to visit her. I've seen some of the negative…read morereviews, but that honestly wasn't our experience. I also stayed here a few years ago while going through a breakup and had a pretty solid stay then as well. One of the biggest positives is the location. It's in a great area as far as accessibility to the city, and there are plenty of places within walking distance. I was even able to walk to a pub that was open late and had some of the best mozzarella sticks right around the corner. I saw some reviews mentioning concerns about the area and people hanging around the hotel, but I personally didn't experience any of that during either of my stays. The main front doors were closed for most of my recent visit, possibly for security, so guests used the side entrance. There were always employees there monitoring that entrance, which I appreciated. The rooms are spacious, and I really like how some of the floors have little study and lounge areas that give the hotel a nice aesthetic. My only real complaint was a leak my mom had reported that was never addressed. It caused a dripping sound throughout the night, but thankfully we were able to close the door and tune it out. I would definitely stay here again. I'm not sure whether they normally offer free breakfast since breakfast was included with the conference, but if they don't, that would be a nice addition. I love the mirrors in the rooms but also the light near the front of our room was on a consistent dim setting like the bulb was about to blow

    I'm a Hilton loyalist...or at least I was. You can go through these reviews and you can see how…read moreI've felt in the past. I'd avoid this property if you can. There are a ton of other Hilton properties in Atlanta, so I would look at those. Not this location. The big issue I have is that they charged me $50 a night for an "Upgrade." When I called the hotel, they claimed that I asked for it. In the 23 years since I joined Hilton's loyalty program, I have NEVER asked for an upgrade. In fact, I'm a Diamond member and the member benefits say they should offer me a free upgrade if they have something available. What I believe really happened here is that I completed this stay on points and they weren't going to make as much revenue from me and an overzealous employee must have slapped it on before releasing the key to me. When I called the front desk (I had already left the property and they had failed to check me out even after going to the front desk as I left) to get my invoice, I found the extra charges. After I told the person representing themselves as a manager, they were apathetic to it and refused to reverse the charge. So I had to call corporate. While they had the hotel reverse this charge, their response has me rethinking my loyalty all together. It seems it's one sided now. But this isn't the only issue I had with this hotel. I like using Hilton's digital key. It's easy and convenient when it works. I checked in on a Friday and was able to use the digital key all weekend. On Monday, it appeared that they locked down the elevators and required keys to reach floors. Their elevators are not programmed to use digital keys. The manager at the front desk that night was less than helpful. But, I later found out that only a couple of the elevators are locked down. Others are not and it's very inconsistent. The bright spot was the staff at the Marketplace. The ladies working the registers were amazing every time I went there. The guy heating stuff could use some training though. I ordered a toasted bagel and he toasted it so hard I couldn't eat it. My teeth literally would not bite through it. The housekeeping staff was pretty good too. They at least serviced the room every day. Anyway...I find what they did, billing-wise, unethical and shady. Because of that, I cannot recommend them and am instead recommending AGAINST staying there.

    The Ritz-Carlton, Atlanta - Hotel Lobby

    The Ritz-Carlton, Atlanta

    (452 reviews)

    $$$

    Downtown

    Definitely one of the nicer hotels I've stayed in. I liked the layout of the room. The bed was nice…read moreand plush with a soft comforter and 4 large pillows. Bathroom was clean, modern, and it came with vanity sets (cotton pads and swabs) and a shower cap. There are not many amenities, no pool or spa. They did have a coffee shop, restaurant, and bar. Staff were absolutely professional and very helpful. They were very knowledgeable and kind. They gave my baby a baby lion plush at check in. I loved how they had water and water bottles at the front, so no need to request. There is also a mini fridge in the room that we used to put my baby's milk and things that needed to be refrigerated, inside the fridge there was already mini bar stuff. I let the staff know we used it and did not take anything out of the mini bar which they understood and didn't charge us extra. Room service was quick. Just around 45 min with auto gratuity and $7 delivery fee. Presentation was nice as well. We ordered buffalo wings, fries, with extra ranch, steak quesadillas, and a fruit cobbler with ice cream. All for around $95 delivered. The food was delicious, we ate everything and was pleased. Checkout was great. Quick and easy. They charged the room service to my Amex card which we had $100 credit that was supposed to be applied. I called and they resolved it right away with no hassle. I would definitely stay again since it is steps away from our shop.

    This was a miserable experience. Truly miserable customer service…read more It took me over 1 hour to check in and had to argue with multiple managers to get my rom key- even though I had fully prepaid for the room. They finally allowed me to check in but only after I bought a gift card to the Marriot as my "refundable" deposit. (I didn't have $500 in cash on me.) Upon check out, they refused to refund me my deposit because they accused me of consuming items from the mini-bar in the room. (I never took anything from the min-bar...$9 M&Ms, no thank you.) I spoke with the manager who was unable to help. Finally had to call my credit card company to contest the charge. Thankfully, Visa was able to help. The whole experience was a disaster. I will never stay at the Ritz again.

    Hotel Clermont Atlanta, by Oliver - hotel clermont

    Hotel Clermont Atlanta, by Oliver

    (166 reviews)

    $$

    Poncey-Highland, Virginia Highland, Old Fourth Ward

    Bed was super comfy and close to beltline! Cute roof top and lobby. Got a map of the city, postcard…read moreand sticker for my scrapbooking

    I've only checked in & walked around the properly but first impressions- super cute boutique inn…read more The decor was picked very precise for this property- it's very sheek & playful. The check-in was very welcoming, uplifting with a smile & I was offered a welcoming glass of champagne The room and bathroom have everything anyone would usually need, plus some nice extras! The Wi-Fi is open so it is extremely easy to login but I'll be curious about the strength once we start our business work day tomorrow. I'm on the 3rd floor, street side of the inn so we'll see about noise tonight.... Note: one of the extras was ear plugs. Ha! Ok I'm back to update the rest of my review now that I'm back home! The hotel itself- I would come back again and again! Yes 5 star The meeting room- 3 star We had to have each presenter sit at the front of the room with their laptop plugged into the HDMI instead of being able to mirror or launch up onto the screen. This wasn't the best experience. And to boot, the hotel tech guy came down and was zero help. Boo! The restaurant- 4 star I personally had the deviled eggs (obviously) they were good, not amazing because they were extremely salty. Yes, they had caviar atop but the salty flavor was in your face BIG! I also had the pork chops, they were a bit dry but the coleslaw on top helped ease the dryness with additional flavor. The rest of the team seemed to have liked their beet salad, fish, short ribs (I heard they were very rich) and chicken. The free coffee in the room is awesome with the kettle although, I got the free coffee in the mini store in the lobby! All the goodies were there, SF syrup, real sugar, fake sugar, creamer, oatmeal creamer. Loved this option and returned fir refills throughout out work day & it was always hot & ready! Another 5 star experience here. Let's get to the overall staff - Callie and Taral - High Five ladies!! The 2 valet guys at the front- awesome work gentlemen!!! So in all- I think a solid 4

    The St. Regis Atlanta - hotels - Updated September 2026

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