I normally don't leave bad reviews, but I have no choice. I brought my 10 pound Maltese in for a…read morehaircut (this is the first time we've been here) everything seemed nice, even her haircut was fine. But later that evening I noticed my dog scratching a lot(the 14th), and today (a day later, the 15th), I found fleas. I called immediately and they told me, and I quote- "two dogs came in BEFORE Blair and they were infested with fleas. We sprayed Blair in hopes it would prevent her from catching them." I'm sorry, you could've told us before we dropped our dog off that you had an infestation? This is incredibly unprofessional and overall disturbing that you wouldn't notify me just so I you wouldn't lose money. My husband and I are now covered in bites, and my poor dog is so uncomfortable. Update- here is the screenshot of the date, time, and how long the phone call was. I have no reason to lie about a small business, I gain nothing from this, just keep this in mind before you consider bringing your four legged family member to this establishment. ‍

Took our Shichon here for the first time and we absolutely recommend this business. Had a very good…read moreexperience and love the bowtie. Will definitely be going back! Thank you for your business!

Went for a quick nail cutting for my dog. We were in and out very quickly and they helped my…read morenervous aussie by being so kind to her. Definitely recommend.

I took my dog to get groomed and they cut his ears so short that he didn't look like a pup. and…read morethey shaved his male parts so close he bleed and couldn't sit down for 3 days. all he done was lay and slept for days.

This dog grooming business is closed and has been for some time. I used Leslie in grooming my dogs…read moreand she was excellent. I am really sad that she closed her shop

I called & made an appointment for 2 puppies. When I arrived to drop off my puppies, I was greeted…read moreby a guy with a mouth full of dip. I literally could see it on his lips. He asks if 1 is a good pickup time. I got them there at 9:45, appointment was at 10 am. I ask, could I get them a little early? He said he would ask & took my number just in case. I called the groomer because I didn't want her to rush, so if I needed to wait, I was taking my family back home. No one answered. Then I got a call from her that she needed 2 hours per puppy. She then let it slip she had 2 dogs scheduled ahead of us with a pickup time for 1. So she gave our appointment away, basically. I offered to wait because she said it would be 2 before she could be done. She said I would need to reschedule so she didn't rush my puppies through their appointment! Do not use these people, very unprofessional!

We recently went on a Cruise, and it was the first time we have EVER left our 2 pugs anywhere. I…read morewas a wreck but I only read good reviews about Dog & Co., so we decided to leave them there. The Pugs stayed there for 6 nights! They was just fine. They treated them as if they was there own. I baby my little girl a lot, and I am pretty sure they did the same. I am very pleased with the services here and if we take anymore trips We will definitely take our pugs to Dog & Co.!! I would like to Thank Everyone that took care of Bernie & Bella while we was away. 5 Stars

My Maisie loved going here. In fact, whenever we are in the area, we take her there. I never…read morementioned "school" to her before taking her there or she would not eat her breakfast as she was always excited to go there! Tired she came home but happy and satisfied. Wish they were here in South Carolina.

The customer service here is excellent and they have a great selection of high quality pet foods,…read moretreats, toys, and even cutely decorated baked pet treats. There is so much high quality packed into a smallish welcoming space. My Sheltie was very welcome there and Cheryl showed us around the shop as it was our first visit. I was so pleased that they carry a wide selection of Fromm dog food as my dog has been eating it since the age of 8 weeks. This is a hidden gem in Cookeville if you want the best for your pet. They offer grooming services also!

From the owner: If you're looking for someone who'll love and cherish your pet while giving them a much-needed…read moremakeover, head into Cumberland Pet Grooming. Located in Cookeville, TN, this local pet boutique is dedicated to giving dogs and cats throughout Putnam County the care they need to look and feel fabulous. To speak with a staff member about scheduling a spa treatment for your pet, call Cumberland Pet Grooming today at (931) 528-7711. For more information about their services, visit them online.

Excellent facility. Shannon is an awesome owner with great staff who are very personal and…read moreprofessional. My dog stayed there for a week. The staff lets the dogs out 3 times a day and stays out and plays with them. You can also have your dog walked for a small fee. The staff takes pictures of your dog so you can see your dog playing in the yard and walking. She was very happy when we picked her up!! My long hair German Shepherd was groomed here as well and the groomer did an incredible job. She looks beautiful!! Highly recommend you use this facility! The owner/ staff/ and facility are awesome!

For the first time in my dog's life I had need to board him. After a ton of research I decided on…read moreCooke K9-n-Friends and could not have been happier. They took amazing care of Ranger and he assimilated quite well during his stay. I highly recommend them!

Chewy.com is owned by PetSmart, or the other way around…read more I have been feeding this food for years. My dogs eat it and like it. My issue is with Chewy/Petsmart and Royal Canin. I get their food through an auto ship and they keep raising their prices. In one month, they raised their prices over $30 a bag AND decreased the size of their bags from 35 lbs to 30 lbs a bag. Last week I changed my auto ship because they had dropped their prices $37 a bag. Today, I got a notice that I was getting my auto ship, that I couldn't cancel it, and that they had raised their prices over $30 a bag again. I don't know what's going on with them but that's pretty messed up. They SAY the price increase is due to shipping but there is a Royal Canin plant 40 minutes from my house. It's not like they are shipping it across country. I could go pick it up myself for the cost of 4 gallons of gas.

This is the most friendly staff at any PetSmart I have ever been too, also they always say hello…read moreand welcome to PetSmart. The store is also clean and organized where everything is easy to find no matter what pet you are looking for and the best is that it doesn't even smell like an animal of any kind! My little Hobie (which is a Yorkie/Chihuahua breed) loves Jenny in grooming, she does a great job and I wouldn't dream of taking him anywhere else, she is extremely excellent at her job and so gentle & kind to my little boy just as I'm sure she is to all the pets that come thru the door. I highly recommend PetSmart in Cookeville, Tennessee!!!

I took my lab in 11-1-2024 for bath and de shedding treatment The total was over 70 dollars…read more After I got home, I don't think she had even been bathed. No decrease in shedding and she still smells like a dog! I had previously taKen our previous dog there and they always did wonderful.

Avoid Petco Cookeville grooming…read more Abysmal customer service. Made an appointment in advance for my two labradoodles. Followed Petco rules, including forms with vaccination records. Records came from our kennel, which has the vets' records on file. Two weeks later, when I arrived for my appointment, groomer would not accept my records. We were able to contact our vet up north for one dog, but the vet for the other (in Crossville) was closed on Saturday. I asked the groomer to call the kennel so they could send a photo of the other's record, but she refused. It had to be from a vet. When I told her the record is the same one the vet issued, she said that did not matter. The record must be from a vet. When I said that is not what the online registration form said, she said that did not matter. When I asked her to look it up, she raised her voice and said it did not matter. The discussion became a little heated and she refused to groom the pet. The manager, Seth, said it did not matter what the registration form says, that is their policy. I contacted the kennel, and they were willing to text a photo of the vaccine record, but groomer and manager said no. If they want a specific document, they should request it. Two weeks - and an hour drive from Crossville - all wasted.

I have my dog groomed from time to time and always use Molly's. My dog just loves Zoe. She has a…read moreway with animals that I have never seen before. My dog is older and normally grumpy around strangers but never with Zoe. Plus, the haircuts are always perfect. I highly recommend this place, and if you can, ask for Zoe.

My sweet Charlee girl has been groomed by Molly's Pampered Paws mobile grooming service for a long…read moretime. I've never been to the actual store but have had nothing but great experiences with the mobile grooming. We've had the same groomer every time who services our area so your fur baby can get accustomed to her. It takes about an hour but she gets bathed, dried, cut, nails, etc. She always comes back inside looking so pretty and clean. They typically put a bow of some sort on her and I can snag a quick picture before she paws it out of her hair

I have been taking my dogs here for boarding for years. The team there are so nice and love our…read moredogs as if they were their own. I highly recommend them.

No one has ever been as good with my dog as Jess is. Fortenbras has never come home with nary a…read morenick or scrape. He enjoys his visits here and always looks fantastic. A+ all the way.