We arrived a few minutes early for our two new puppy appointments. The lady at the desk was nice…read more We were seen very quickly. I like the fact that they don't seem to over book. Having a couple of new puppies who could potentially be around sick animals is a bit nerve-racking. The office was extremely clean, as was the examination room. We waited less than five minutes and were taken back. Both puppies were weighed and giving their shots without a whimper. Then came the worming medicine, which was no issues there either. The veterinarian came in and examined both puppies separately. He was very thorough. He was just as pleasant as the nurse was, and it was very obvious they loved what they did! I highly recommend this vet!

I have been bring my pets to Flatts for a couple of years now. My 16 year old terrier mix had…read morestopped eating and was lethargic. Figured he was dying from age. Was tested and labs show end stage renal failure. Recommendation was for a medication and appetite stimulant and to see how he did. 1 week later he was outside chasing a squirrel in the back yard. Now 60 days in and he acts like he did 5 years ago, running and eating and happy. I cannot say enough about how they have taken care of my 2 old dogs. Their quality of life has vastly improved and if I loose either one anytime soon I know they were treated as best as possible and given quality time in their remaining days thanks to the staff and veterinarians who have treated them!

We were treated well and the vet took his time with us to answer our questions and explain options…read morethat were financially pragmatic. Additionally, unnecessary tests were not even discussed; whereas, the last vet we went to would automatically need to do cultures and blood panels at the cost of hundreds of dollars. Instead, based on observation via the exam and the symptoms and behavior we described, we were given a prescription to try. This did the trick and the concerns have not only resolved; but it seems our dog is feeling better and is on the mend. The only cause of concern was aseptic techniques were not observed but when questioned the vet was quick to acknowledge and left the room to wash up and resolve the issue. Both my husband and I have medical backgrounds so we tend to be more concerned about blood borne pathogens than the average person so this may have been something most people would not be concerned with or have noticed. Nevertheless, we still highly recommend this practice as affordable, knowledgeable and more importantly as one that does not view the owners as just a way to charge more for tests than is necessary. Being given options with informed information to make decisions from a financial perspective that is in line with our budget without being made to feel uncomfortable was a pleasant and unexpected surprise. Many thanks to Flatt Veterinary Clinic for the care and treatment of our fur baby.

This is a fantastic animal care location, everyone was great and I will continue to take my dog…read morehere!

Best Vet in Cookeville! Excellent doctors and amazing staff. They don't push tests and treatments…read moreon you and they don't over vaccinate which is the issue I had with my previous vet.

I called them after moving to the area because I found a stray cat. The lady I spoke to her name…read morewas Kathy. She was very nice. Told me all the fees and everything. They're very reasonable and I look forward to working with them as I have three kitties now

Dr Mark Burke is a very practical, observant, obliging & calm Vet. He exceeds expectations in…read morecompetent care, Dx, and surgery (when necessary). I have had approximately 35 dogs treated by him in the past 36 years with more-than-satisfactory care received for routine vaccinations, spay/neutering, trauma, & disease. He has provided encouragement & support at their end of life to continue a "home hospice" arrangement. I heartily recommend him to all animal owners. The dogs love him, too!

This group of docs and staff CARE about animals; it is so so apparent. Our 16 year old cat that…read morehas been there once before for a urinary tract infection was sick again. They were double booked already but told us to come in (yes, a sick 16 year old cat needs to be treated and they did). Not only are these docs and staff just absolutely the greatest because their diagnostic and treatment skills are first rate but also because they care! Prices are reasonable and very appreciated by all of us who love our pets. Reminds me of when I took 2 feral kittens in to be spayed to a previous vet and BEFORE the procedure they shared what the bill would be (AND I AM NOT kidding and it was to be $1000 per kitten. No joke and I would flatt out like to tell you which office but, of course, I won't. But after laughing, I told them that was ridiculous which got the costs MORE than cut in half. This Sparta office , the doctors and staff really care about animals and care about the people who love them. And more importantly even, they are super skilled. Can not recommend them more highly!!!

From the owner: At Sparta Veterinary Services, Dr. Colwell and his staff emphasize compassionate and personalized…read moreattention for both companion and farm animals. Whether we come to you or you haul in to us, we are happy to provide you with excellent veterinary service. If you live in Sparta or the surrounding area and need a trusted veterinarian to care for your pets - look no further. Dr. Denton Colwell is a licensed TN veterinarian, treating all types of pets and farm animals. Your pets' health and wellbeing are very important to us, and we take every possible measure to give your animals the care they deserve.

I had to make the hard decision to put my best friend of almost 16 years to sleep. Everyone at…read moreCopeland was amazing, from the office staff to the vet and vet tech. We were not clients of theirs but the from the care they gave you'd think they'd known us forever. From the day I made the decision to two days later when we came in Missile & I treated with respect and empathy. They made the hardest day of my life a lot more bearable, especial Hannah who went above and beyond in dealing with me & my emotions, and I am forever grateful to them for that.

If I could give less than 1 star I would. This place is false advertising!! They ARE NOT a 24 hour…read moreemergency vet hospital!! They may, or may not, have a vet on call if your pet has an emergency after hours. It depends on if the vet decides he wants to come in or not. They will tell you to keep your pet comfortable until they open the next morning, or take your pet to Nashville. They don't even have the decency to call and see what's going on with your pet, even though it's a patient of theirs. That's how concerned they are about your pet. My pet had to be put to sleep the following day because no vet would show up to see him at midnight on a Sunday night because he had a busy weekend. Oh, and by the way, changing the web site to say 24 hour emergency instead of 24/7 doesn't change a thing. You still don't offer 24 hour emergency service, and are putting people's pets in danger. This will still be reported to the appropriate people!

My dog got a freak accident and couldn't use her back legs. We had all but given up. He not only…read moretook care of our dog but took care of us as well. If it wasn't for his persistence we would have probably given up. Now she's taking baby steps and we have high hopes for her recovery.. he never gives up and won't let you give up either... you saved our Chloe.. thanks doc...you're the best...

Just awful! Really does not care about the animal! Or how you are feeling losing your best friend…read more I have sent many of my dogs over the rainbow bridge and it has always been a peaceful passing . Not with him it was more like murder and he did not care. I would never recommend him to anyone!

We took our Pomeranian for teeth cleaning recently first we had to take in office for office visit…read morewhich was $80 we were there maybe 2 min at most Boyd looke in his mouth listened to heart and sd to schedule the cleaning. The day before they were supposed to call us and never did so we just didn feed him after 7 pm . He went in got the teeth cleaning sd to pick up before 5 pm we called checked on him several times . After picking him up I inquired on the blood work results that were included and she cld not really give me any info she sd the nurse had already left other than something was out of range she didn know what it was and he's not diabetic . I got absolutely no paperwork at all. So then I pd the 420$ she brought Bentley out and he' had poo all over his feet and backside he looked absolutely horrible like either they let him lay in his own feces. Absolutely unacceptable!!! He had all over his backside and now he has a spot on his lip since this . We had to bathe him afterwards. Never again

Wouldn't recommend this clinic. Just starts doing things to your animal without telling you prices…read more The tech was very rough with my dog. The Vet was very bland and not personal. Office visit fee is very high for the overall appearance of the office. They didn't have enough medication in stock for my dog so they had to give me an alternative that I told them wouldn't work.

I am new in town, and am looking for a great place to take my 2 pups. While waiting at the front…read moredesk, one employee walked by and completely ignored me, not even eye contact and walked away. Then another employee did the same thing, but did come back to get my information. Not sure if I will be back, not very friendly at all!

We took our Shorkie puppy to Bluegrass Veterinary Clinic for neutering. The staff was very…read moreaccommodating and took excellent care of our little guy, before and during the procedure. Outstanding customer service! Thank you for all your help. Buddy is recuperating quite nicely!!! Would highly recommend this clinic!