The staff are nice enough, but their policies are not customer-centric, they are entirely…read moresalon/specialist centric. Life happens, and I need to work with people who understand that accidents like missing or asking for a later appointment time can happen once in awhile. I also do not believe in their pricing structure. I got the same procedure done for literally $25 less than what they charge. I couldn't believe I had been over-paying so much.

Extremely thorough underarm waxes that I get here. The aesthetician really got every little hair…read moreand thoroughly checked afterwards and made me feel comfortable, which is extremely important. I think this is a stellar location for a true waxing experience that is professional.

Case was incredible with my Brazilian! I appreciated their care and attention to make sure I was…read morecomfortable. As we know, these can be difficult to endure but they made it as easeful as it could be in my opinion.

Everything here is a 10/10! Ebonee is my girl! I've also seen Krystal, as well. I get a Brazilian…read moreand Underarms. I was so scared I wouldn't find a good esthetician in Portland that knows how to take care of textured hair and melanated skin. I'm very thankful for The Sugar Mama.

First time Sugaring, and I'm hooked. Waxing irritates my…read moreskin, but sugaring resulted in the smoothest, and oh so soft results. The shop is clean and welcoming. The staff friendly, chatty and attentive... which is perfect for uh, ahem - delicate situations :)! 2025 #12

The most lovely facial I've ever had! Tailor has the most gentle, soothing, unhurried touch and…read morecalm presence- I was so relaxed, I'm pretty sure I dozed a few times. My skin looks fresh and dewy, and I left feeling just so happy and serene. All the team is super sweet and helpful! Will definitely be sure to make a stop here again when in town!!

Went to the Division Location to get my eyebrows and lip done. I had never been to Sugar Me before…read moreand had only ever gotten waxed before. The woman who helped me was very nice and made me feel comfortable. I told her I liked the thickness and overall shape of my eyebrows and just wanted to tidy them up. Unfortunately, I did not like the outcome of my brows. She thinned them down and I left still with hair in between my eyebrows. No one wants to leave with totally different eyebrows than they wanted. My take away is that if you've never tried "sugaring"- just stick with waxing. Ive had better experiences at other waxing locations and will continue to go back to them after my eyebrows grow back (lol).

Very friendly & thorough service. Definitely choose Sugaring over waxing! Service was quick, with…read moregreat lighting so they can catch every last hair so you can feel truly beautiful!

Had my first full body sugaring sesh with Collyn today! Upon walking in the salon was so clean and…read morewelcoming. Collyn has been sugaring for over five years but is new to Sugar Me and if I could just say one thing, what an incredible asset she is to their team! I got pretty nervous as I stripped down and got ready to get my hair ripped out (lol) but she did such a great job keeping me distracted and busy with great conversations. She is such a warm and kind spirit I'm really grateful I was booked with her! She thoroughly explained the aftercare procedures and was thoughtful throughout our whole session checking in with me. She also did my lashes which I'm absolutely OBSESSED with!!! I will absolutely be coming back to see her and I'm so pleased with my experience! As I sun bathe on my vacation and looking at my smooth legs I will be thinking of you Collyn! Thank you!!!!

Kate is the BEST! I love my time with her and she keeps my face looking fabulous. It's a wonderful…read moreshop and my kinder to my skin than traditional waxing.

Amazing! They were professional and efficient. The scheduling process was easy. I am a total baby…read morewhen it comes to pain with hair removal and their technique was the best I've found yet! Highly recommend.

Immaculate vibes True professionals…read moreFelt very comfortable Better than normal waxing Loved the results

Go see Robin at Habit for all your hair removal needs. She has a very cute and very comfortable…read morespace in Lola salon. Robin is a true professional. She uses sugar and not wax, if you haven't tried sugaring you are seriously missing out. You won't go back to waxing. Robin is very talented and doesn't miss a hair. I have been going to her for 4 years. Once you go to her you will want to become a lifetime client also.

Couldn't write a review fast enough! This is the cutest studio - candles, plants and the best…read moremusic choice. I highly recommend Robin. I have a low pain tolerance and my Brazilian was a breeze! Can't wait to become a regular.

I got a custom 75 min facial here. The place is very clean, cute and in an easy location downtown…read moreto access. I appreciated how the lady explained all the different products she was using, however I was quite disappointed in there being no extractions (standard for a facial) and was left with a sticky residue on my neck. It was also pretty pricey for what it was. While it was relaxing, I can't say I'll be back as I still have clogged pores/ blackheads.

I've had 2 acupuncture treatments with Echo's Amanda and I've had such positive results, I highly…read morerecommend her based on my experiences!! Loved, loved the face and scalp treatment! Very fun!

It was an awesome spot. Very professional and fast. Ver clean and did a great job!!! The service I…read morerequested was the exact one I got. Not super pushy about selling, but just the right amount. Thank you

I made an appnt for 2pm. I called 12 minutes before the apont and explained I was stuck in traffic…read moredue to a car accident and would be a little late (5-10). When I got there at 6 minutes passed I was told I could not have the appnt because it would cause the appnt after to be late as well. Ok, I scheduled another appnt at 330, came early at 319 and sat until 346 before anyone was able was to start the appnt. If you are going to be strict about times with your customers, be respectful when you can't fulfill your responsibilities of time and equity. Moral of story: The manager is rude (seeks feedback and then defends her customer abuse. This explains why their aestheticians keep leaving all the time). Called for feedback and then offered nothing in return other than a "we can be late but you can't" explanation. Not returning. Third bad experience here and I'm done. Buyer be wary. They are NOT nice to customers or understanding. Aestheticians are great but managers, not so much.