The worst! Elko needs a more functional and reliable transportation service…read more I received a confirmation of my pre-booking since they rarely will show if I call for a taxi, but even with a "confirmation" text, they still didn't come, and there was no notification whatsoever, even though I made it clear I was headed to the airport. Elko needs to incentivize Uber & Lift drivers and ditch this outdated crap taxi service to provide reliable transportation & help quell the DUI problem, where individuals are often left with no transportation alternative.

Never ever booked at this Taxi company until today. They were supposed to pick me up…read moreAt 9:45AM and I waited till 10:10AM in the cold and had to call them back. The woman picked up the call and didn't even apologize and she quickly rebooked me with another cab and hung up so fast. Then another woman called and asked if I need a ride????? I angrily said I've been waiting in the cold. Then another guy finally showed up. Poor communication and Worst customer service. I gave this company a negative 10 rating. Now I see why others rated them very low as well. I guess they don't care for this business!